Saturn Outlook Complaints

1,352 consumer complaints on file.

#10519609June 13, 2013
POWER TRAIN, AIR BAGS, FUEL SYSTEM, GASOLINE
WAS DRIVING ON HWY. AT 60 MPH WHEN ENGINE BEGAN TO REV AND THEN WHEN I CAME TO STOPLIGHT AND TOOK OFF, THE CAR WOULD NOT GO OVER 30 MPH.AND WOULD JERK AND THEN AS I CONTINUED TO TRY TO GET SPEED BECAUSE OF OTHERS BEHIND ME-IT WOULD NOT GO. HAD TO DRIVE 30 MPH FOR TWO HOURS TO GET ONLY 40 MILES. TRANSMISSION NEEDS TO BE REPLACED AND GM IS NOT STANDING BEHIND THEIR PRODUCT. THIS IS A HAZARD AND THERE ARE SOOO MANY COMPLAINTS WITH PROBLEMS JUST LIKE THIS AND NO RECALL YET-REALLY-SO WILL ONE BE MADE WHEN SOMEONE IS KILLED IN AN ACCIDENT. ALSO WHEN THIS BEGAN I HAD A 1/2 TANK OF GAS, WHEN I GOT TO DEALERSHIP-2 HOURS LATER-THE CAR WAS ON E!!!!!!!! HORRIBLE GAS MILEAGE ON THIS TOO NOW. PASSENGER AIRBAG SAYS NEEDS TO BE SERVICED-WAS LIKE THIS WHEN WE PURCHASED AND DEALER SAID THEY WOULD FIX-NEVER DID AND THIS IS A SAFETY CONCERN BECAUSE IT MEANS THE PASSENGER IS NOT SAFE IN THIS VEHICLE, BUT THEN AGAIN, NONE OF US ARE BECAUSE OF GM-AM GOING TO BEGIN PROCESS WITH SMALL CLAIMS COURT REGARDING ALL OF THESE ISSUES. HORRIBLE VEHICLE AND GM SHOULD BE ASHAMED-NO WONDER I ALWAYS BOUGHT NON AMERICAN MADE CARS-SHAME ON US FOR THINKING GM WOULD BE GOOD SINCE IT WAS MADE IN USA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519632June 13, 2013
EXTERIOR LIGHTING
IN THE PAST FEW MONTHS I HAVE HAD TO CHANGE MY PASSENGER SIDE HEAD LAMP. THE FIRST TIME IT WORKED FOR ABOUT 3 WEEKS THEN WENT OUT AGAIN. I HAD IT CHANGED AND IT LASTED ABOUT 10 DAYS THAT TIME. THIS LAST TIME IT ONLY LASTED ABOUT 6 HOURS BEFORE IT BURNED OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519443June 12, 2013
POWER TRAIN
WE WERE PASSING ANOTHER VEHICLE ON THE INTERSTATE AND THE TRANSMISSION STOPPED WORKING BUT THE ENGINE CONTINUED TO OPERATE AT FULL RPM'S. WE SLOWED AND PULLED OVER ACROSS TRAFFIC. THE TRANSMISSION WOULD ENGAGE FOR A SECOND BUT THE CAR DID NOT MOVE MORE THAN A FEW FEET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519510June 12, 2013
POWER TRAIN
SATURN 2008 OUTLOOK STARTED TO HAVE PROBLEMS WHEN SHIFTING GEARS. FEELS LIKE GOING INTO 3RD GEAR IS THE PROBLEM AND SOMETIMES IN REVERSE. SOUNDS LIKE A REV OF THE ENGINE AND THEN A HARD SHIFT INTO THE GEAR. THERE HAVE BEEN MANY POSTS ONLINE ABOUT THIS AND UNFORTUNATELY GM IS NOT CONSISTENT WITH HOW THEY RESOLVE. THIS SOUNDS LIKE IT SHOULD BE A COURTESY FIX OR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516170June 11, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
PURCHASED PRE-OWED 2008 OUTLOOK IN NOV OF 2009. FIRST SUNROOF/MOONROOF LEAKS NOTICED IN SPRING OF 2010. DRAINS WERE "FIXED", BUT CONTINUE TO HAVE MOLDY MUSTY SMELL TO VEHICLE AFTER HEAVY RAINS AND DRIVER SEAT FEELS WET. OTHER PROBLEMS ENCOUNTERED WITH VEHICLE HAVE BEEN ENGINE CONTINUING TO RUN WITH KEY OUT, AIR BAG LIGHT ON, POWER STEERING PUMP FAILURE, REAR SPEAKERS ARE WATER DAMAGED, REAR AC HAS ALWAYS MALFUNCTIONED, MAIN AC IS NOW MALFUNCTIONING. NOT TO MENTION ALLERGIES SUFFERED FROM MOLD EXPOSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516062June 10, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE
I TOOK THIS VEHICLE TO AN AUTOMATIC CAR WASH. ABOUT HALFWAY THROUGH, WATER STARTED POURING INTO THE VEHICLE THROUGH THE OVERHEAD CONSOLE AND THE PASSENGER SIDE A PILLAR BECAUSE OF A LEAKING SUNROOF/MOONROOF. I UNDERSTAND FROM RESEARCH THAT THIS IS A REPEATED ISSUE WITH THESE VEHICLES, YET GM WILL NOT FIX THEM. SOMETHING NEEDS TO BE DONE. I PAID $20K FOR THIS VEHICLE TWO MONTHS AGO AND I HAVE MADE ONE PAYMENT OF 72, AND NOW I FIND OUT THAT THE VEHICLE CAN NEVER GET WET OR THERE WILL BE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515895June 9, 2013
AIR BAGS
SERVICE AIR BAG WARNING LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514908June 3, 2013
POWER TRAIN
AS I WAS PULLING AWAY FROM A STOP LIGHT, THE CAR WOULD NOT SHIFT OUT OF SECOND GEAR. MADE IT HOME AT A SPEED OF 25-30 MPH. MY CHECK ENGINE CAME ON. AFTER TAKING IT TO THE DEALERSHIP, I WAS TOLD THAT THE TRANSMISSION NEEDED TO BE TORN DOWN AND REPAIRED FOR POSSIBLE BROKEN 3-5-R WAVE PLATE. CAR IS 5 YEARS 10 MONTHS IN SERVICE WITH ROUGHLY 65,000 MILES ON IT. THE COST OF THE REPAIR OR TRANSMISSION REPLACEMENT WILL BE $3000-$4000. TIMING CHAINS WERE JUST REPLACED IN MARCH OF 2013. I FOUND A SERVICE BULLETIN DATED 1/12/2010 THAT STATED NEW PLATE SHOULD BE INSTALLED WHEN TRANSMISSION IS DISASSEMBLED FOR ANY REASON. GM KNOWS IT'S A PROBLEM AND ISN'T DOING ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514941June 3, 2013
POWER TRAIN
MY 2008 OUTLOOK STARTED TO JERK DRIVING DOWN THE ROAD AND THEN HAD VERY HIGH RPMS BUT NO ACCELERATION IN THE MIDDLE OF AN INTERSECTION I COULD NOT MOVE AND THEN THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A CHEVROLET DEALERSHIP AND IT HAD A BROKEN WAVE PLATE AND THE TRANSMISSION HAD TO BE REBUILT WHICH TOOK 2 WEEKS. I WAS LUCKY ENOUGH TO STILL BE COVERED UNDER THE POWERTRAIN WARRANTY BY ONLY 2 WEEKS. THE SERVICE MANAGER TOLD ME THEY HAVE SEEN HUNDREDS OF THESE AS IT IS A KNOWN PROBLEM WITH THIS CAR. WHY HAS THERE NOT BEEN A RECALL YET IF THIS IS HAPPENING TO EVERYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514589June 1, 2013
POWER TRAIN
WHILE ACCELERATING VEHICLE ABRUPTLY REDUCED SPEED AND DID NOT MOVE THIS CAUSED VEHICLES FOLLOWING MY CAR TO IMMEDIATELY SLOW DOWN TO NEARLY MISS REAR ENDING MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512990May 21, 2013
AIR BAGS, SERVICE BRAKES, VISIBILITY:SUN/MOON ROOF ASSEMBLY
LEAKS IN SUNROOF, WATER COMING OUT OF AIRBAG AREA. MASTER CYLINDER FOR BRAKES WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513019May 21, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WOULD EXHIBIT A LOUD SOUND. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LAMP. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,612 AND THE CURRENT MILEAGE WAS 65,911. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513055May 21, 2013
POWER TRAIN
DRIVING ON HWY 377 AND THE CAR STARTED TO GO IN AND OUT OF GEAR. THE ENGINE WAS RUNNING FINE BUT THE TRANSMISSION WOULD NOT ENGAGE AND WE ENDED UP PULLING OVER IN TRAFFIC AS TO NOT CAUSE AN ACCIDENT. WE HAD TO HAVE IT TOWED TO THE DEALERSHIP IN GRANDBURY TX WHERE THEY SAID THE TRANSMISSION HAD TO BE REBUILT. THE ISSUE IS THE WAVE PLATE AND IT IS QUITE OFTEN DOCUMENTED WHEN YOU SEARCH SATURN ISSUES ON THE INTERNET. THE CAR HAS 78,000 MILES ON IT AND IS OUTSIDE OF THE 5 YEAR WARRANTY FROM GM. THE DEALER SAID THIS REPAIR IS INCREDIBLY COMMON ON THIS MAKE OF GM CARE, IE. OUTLOOK, ACADIA, TRAVERSE, ENCORE. LOOKING UP ON THE VARIOUS FORUMS ON-LINE THIS SAME INCIDENT HAS HAPPENED TO 1000'S OF PEOPLE. I FEEL THAT GM KNOWS ABOUT THIS UNSAFE MECHANICAL ISSUE AND SHOULD BE HELD RESPONSIBLE FOR IT SINCE IT IS EFFECTING 1000'S OF PEOPLE AND COULD CAUSE MAJOR ACCIDENTS LET ALONE EXPENSE TO THEIR CUSTOMERS WHO HAVE PURCHASED THESE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511912May 14, 2013
ELECTRICAL SYSTEM, STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF STARTED LEAKING AND LEAKED INTO THE FUSE BOXES AND CAUSE THE FUSE BOX AND WIRES TO CORRODE WHICH CAUSED THE CAR TO NOT SHUT OFF COULD DRIVE DOWN THE ROAD SHUT THE CAR OFF AND TAKE THE KEY OUT AND IT WOULD STILL RUN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510481May 3, 2013
POWER TRAIN
WHILE DRIVING MY 2007 SATURN OUTLOOK DOWN THE HIGHWAY, MY ENGINE LIGHT CAME ON AND MY RPM'S WENT UP. I PULLED TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF AND WAITED A COUPLE OF MINUTES TO SEE IF THE COMPUTER SYSTEM NEEDED TO RESET. I HAVE HAD A FEW ISSUES WITH THIS CAR AND THAT SEEMS TO BE THE SUGGESTED ANSWER IN THE MANUAL. I STARTED TO CAR AND COULDN'T GO FASTER THAN 40MPH. I TRIED REVERSE AND FOUND THAT I DID NOT HAVE ANY REVERSE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510580May 3, 2013
POWER TRAIN
WHEN I WAS PICKING MY SON UP FROM SCHOOL, I TRIED TO ACCELERATE, BUT THE CAR WOULDN'T GO MUCH FASTER THEN WHAT I WAS ALREADY DOING, BUT THE RPMS WERE GOING HIGH. IT WAS AS IF THE TRANSMISSION WASN'T SHIFTING GEARS PROPERLY. IF SEEMED LIKE IT WAS IN SECOND OR THIRD GEAR WHEN IT SHOULD BE IN FOURTH OR FIFTH. I HAVE BEEN READING ONLINE AND EVERYONE SEEMS TO BE TALKING ABOUT A WAVE PLATE????? IT SEEMS TO ME THAT IT WILL BECOME VERY DANGEROUS WHEN DRIVING ON MAIN ROADS (I WAS ON A BACK ROAD TO HIS SCHOOL). WE JUST BOUGHT THIS CAR, IT DOESN'T HAVE A WARRANTY AND I CAN'T AFFORD TO FIX THIS PROBLEM!!! HOW DOES THIS GO ON WITHOUT HAVING A RECALL IF SOOOOO MANY PEOPLE HAVE THE SAME COMPLAINTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510450May 2, 2013
AIR BAGS, SEATS
I PURCHASED A 2008 SATURN OUTLOOK USED AT APPROXIMATELY 65,000 MILES. THE PASSENGER AIR BAG SENSOR HAD DIFFICULTIES RIGHT OFF THE BAT. THE GM SERVICE DEPARTMENT LOOKED AT IT AND AFTER GLANCING BRIEFLY AT THE COMPUTER MONITOR, IT LOOKED LIKE THE PREVIOUS OWNER HAD MANY ISSUES WITH THE AIRBAG SENSOR, TOO. THEY SAID IT WAS PROBABLY SOMETHING WITH WHERE MY SON WAS SITTING IN THE SEAT (17 YEAR OLD BOY). THE SENSOR WOULD GO ON AND OFF INTERMITTENTLY. AFTER SOME TIME, THE AIR BAG WARNING LIGHT CAME ON. I TOOK IT TO THE DEALERSHIP AGAIN A FEW MONTHS AGO AND THEY SAID I NEEDED TO REPLACE THE ENTIRE SENSOR FOR ABOUT $1,200. I WAS UNABLE TO DO THAT (ALSO THINKING THAT IT WOULD FAIL AGAIN). SO, WE ARE DRIVING AROUND WITH WHAT APPEARS IS NO PASSENGER SIDE AIRBAG. THERE HAVE BEEN VARIOUS SERVICE BULLETINS FOR THE AIRBAG ISSUE AND NUMEROUS ONLINE COMPLAINTS. I THINK THAT THIS WARRANTS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508992April 21, 2013
STEERING
ORIGINAL OWNER, UNDER WARRANTY AT 21,036 MILES, HAD THEIR DEALERSHIP (MARK CHRISTOPHER AUTO CENTER, ONTARIO, CA 91764) DIAGNOSE AND CONFIRM/REPLACE INTERNAL RIVETS LOOSE, NECESSARY TO REPLACE DEFECTIVE STEERING COLUMN ASSEMBLY, 03/18/2010. WE ARE THE SECOND OWNER, AND OUR DEALERSHIP, POLAR CHEV OF WHITE BEAR LAKE, MN 55110, ALSO RECOMMENDS AGAIN REPLACING THIS DEFECTIVE STEERING COLUMN ASSEMBLY AT AN EXPENSE OF APPROXIMATELY $1,600, @ 62,000 MILES. WE FEEL GM KNEW OF THIS DEFECT BASED ON OTHER COMPLAINTS ONLINE (IE. [email protected] AND [email protected] JUST TO NAME A FEW). WE FEEL WE SHOULD NOT HAVE TO PAY FOR THE REPLACEMENT AND GM HAS PUT US ALONG WITH OTHERS, IN A POTENTIALLY DANGEROUS DRIVING SITUATION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508543April 17, 2013
ENGINE, POWER TRAIN
WIFE CALLED ME AND SAID HER CAR WOULDN'T MOVE - BELT PROBLEM? HAD HEARD CLATTERING AND HIGH PITCHED WHINE EARLIER AND YELLOW CHECK ENGINE LIGHT CAME ON. WAS ABLE TO START CAR AND SHIFT IT INTO REVERSE AND DRIVE. WE DECIDED TO DRIVE IT TO THE DEALER - CHAMPION GMC BUICK IN BRIGHTON. GOING UP A HILL NEAR MALTBY INTERMEDIATE SCHOOL, THE CAR BEGAN TO STALL AND SLOW. BLUE SMOKE CAME OUT OF THE ENGINE. STOPPED AT TOP OF HILL. GOT OUT AND INSPECTED ENGINE AGAIN...ACRID BURNING SMELL. WAS ABLE TO LIMP CAR DOWN OTHER SIDE OF HILL AND PARK IN MT. BRIGHTON PARKING LOT AND CALLED AAA TO TOW THE VEHICLE. NO FLAMES DETECTED. DEALER SAID GASKETS TRANSMISSION HAD FAILED, COATING UNDERSIDE OF HOT ENGINE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10508235April 15, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVER'S SIDE HEADLIGHT WILL WORK FOR AWHILE BUT THEN IT WILL GO OUT. THE LIGHT WILL START WORKING AGAIN (AT LEAST TEMPORARILY) I CAN SWITCH FROM THE "AUTO" LIGHT SETTING TO "MANUAL" AND BACK AGAIN AND IT COMES ON FOR A MOMENT THEN GOES BACK OUT. I HAVE READ ON SEVERAL DIFFERENT WEBSITES THAT THIS IS A COMMON PROBLEM WITH THE CAUSE BEING THE WIRING HARNESS FOR THE LIGHTS. THIS APPEARS TO BE A DEFECT IN THE PARTS/MATERIALS USED AND SHOULD HAVE A RECALL ON IT. I CAN'T AFFORD TO PAY WHAT THE DEALERSHIP IS ASKING TO REPAIR IT, MY SON WON'T EVEN RIDE WITH ME AT NIGHT B/C HE'S SO AFRAID WE WILL BE STOPPED AND GET A TRAFFIC TICKET. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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