Saturn Ion Complaints

4,344 consumer complaints on file.

#10458908May 18, 2012
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING DOWN THE STREET AND ALL OF THE SUDDEN THE CAR WAS ACTING FUNNY AND NOT DRIVING NORMALLY. THEN THE PWR STR LIGHT CAME ON. I PRESSED MY ONSTAR BUTTON AND ASKED THEM TO RUN A DIAGNOSTIC CHECK. IT CAME BACK WITH NOTHING. I PROCEEDED TO THE STORE I WAS GOING TO. WHEN I WENT BACK TO THE CAR AND TURNED IT ON THE STEERING WHEEL / COLUMN WAS LOOSE AND DROVE NORMALLY FOR ABOUT A MINUTE. AFTER THAT THERE WAS A BEEP AND THE PWR STR LIGHT CAME ON AGAIN AND IT WAS VERY DIFFICULT TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458953May 18, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING 70 MPH WHEN THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL SEIZED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ELECTRONIC POWER ASSIST WAS FAILING. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458963May 18, 2012
STEERING
WHILE DRIVING ON THE HIGHWAY A WARNING LIGHT CAME ON AND I COMPLETELY LOST MY POWER ASSIST STEERING. IT WAS HARD TO TURN THE STEERING WHEEL. I PULLED OVER AND TURNED THE KEY OFF AND WHEN I TURNED THE KEY BACK ON THE STEERING ASSIST WORKED AGAIN. SINCE THE FIRST INCIDENT IT HAS HAPPENED MULTIPLE TIMES. SATURN CUSTOMER SERVICE WAS NO HELP IN GETTING THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458980May 18, 2012
STEERING
POWER STEERING ASSIST CEASES TO FUNCTION. A CHIME OCCURS, AND A MESSAGE "PWR STR" APPEARS ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458442May 14, 2012
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 35 MPH THE POWER STEERING FAILED AND AS A RESULT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING WARNING LAMP ILLUMINATED IMMEDIATELY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,500 AND THE CURRENT MILEAGE WAS 112,394. UPDATED 6/6/12 *CN THE ELECTRIC POWER STEERING MOTOR WAS REPLACED ON 05/22/12. UPDATED 06/11/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458173May 11, 2012
STEERING
TODAY WHILE TAKING A LEFT ON TO MY ROAD MY BREAKS FELT AS IF THEY HAD GONE SOFT AND SPONGY AND IT WAS HARD TO STOP. AFTER REALIZING THIS PROBLEM MY VEHICLE'S DASH STARTED BEEPING AND THE WORDS PWR STR FLASHED ON MY DASH AND WHILE TURNING INTO THE ROAD MY STEERING WHEEL WOULD NOT TURN NORMAL. IT WAS VERY HARD TO TURN INTO MY ROAD ALMOST RESULTING IN A CRASH. LUCKILY A CRASH DID NOT HAPPEN. I HAD ONE OTHER PERSON IN THE CAR WITH ME. THIS RESULT COULD HAVE RESULTED IN A WRECK RISKING THE LIVES OF EVERYONE IN THE CAR. AS I HAD DIFFICULTY PULLING INTO MY DRIVEWAY I SHUT THE VEHICLE OFF AND TURNED IT BACK ON RESULTING IN THE WHEEL TURNING NORMALLY. I TOOK MY CAR AROUND THE BLOCK TO SEE IF IT WERE TO HAPPEN AGAIN AND IT HAD. I DID MAKE IT SAFELY HOME AFTER THAT DUE TO THE FACT I TOOK A BACK ROAD. I FEEL THAT THE INVESTIGATION TO RECALL THE POWER STEERING IN THE IONS SHOULD BE IN AFFECT DUE TO THE ABUNDANCE OF COMPLAINTS ABOUT THIS SPECIFIC PROBLEM. I DO NOT SEE THE REASON IT HAS NOT ALREADY BEEN ACCOMPLISHED. FOR THOSE LOOKING TO BUY A SATURN ION, THESE VEHICLES HAVE PROBLEMS AND I WOULD NOT RECOMMEND ANYONE WITH OR WITHOUT CHILDREN TO OWN A VEHICLE AS DANGEROUS AS THIS ONE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457895May 9, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS AN ABNORMAL GASOLINE ODOR COMING FROM THE VEHICLE. IN ADDITION, THE CONTACT WAS EXPERIENCING SPORADIC STARTUP FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 126,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457755May 8, 2012
ENGINE, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE STALLED. THE CHECK ENGINE AND POWER DOWN WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO BOTH A PRIVATE MECHANIC AND THE DEALER. THE DEALER STATED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 57,000. UPDATED 06/12/12*LJ THE CONSUMER STATED THE THROTTLE BODY WAS REPLACED FOUR TIMES. THE CHECK ENGINE LIGHT ILLUMINATED. ONSTAR REPORTED A FUEL SYSTEM PROBLEM. UPDATED 06/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457683May 7, 2012
STEERING
POWER STEERING LIGHT GOES ON RANDOMLY AND POWER STEERING FAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457589May 6, 2012
ELECTRICAL SYSTEM
KEY WAS STUCK IN THE IGNITION WHILE IN THE ON POSITION. LOCK CYLINDER BINDING SEIZED INTO HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457512May 4, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL WHEN IT BECAME INOPERABLE. THE VEHICLE WAS TAKEN FOR DIAGNOSIS BY AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE POWER STEERING ASSIST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000 AND THE CURRENT MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457521May 4, 2012
STEERING
THE CAR WAS TRAVELING STRAIGHT WHEN THE POWER STEERING FAILED, AND THE INFORMATION CENTER DISPLAYED "PWR STR" TURNED ENGINE OFF, PUT IN NEUTRAL, RESTARTED ENGINE, AND POWER STEERING WORKED. HAPPENED ABOUT 2 HOURS LATER AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457190May 2, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE EMITTING FROM THE VEHICLE. A FUEL TANK LEAK WAS LATER DISCOVERED BY THE CONTACT AND THE DEALER WAS CONTACTED, WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457076May 1, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. HE CONTACT REPLACED THE BATTERY AND NOTICED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 68,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457073May 1, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT ALTHOUGH IT BECAME VERY HARD TO STEER, HE WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE POWER STEERING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND WAS 72,691.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456834April 30, 2012
STEERING
POWER STEERING WARNING LIGHT CAME ON IN THIS VEHICLE WHILE AT THE SAME TIME POWER STEERING CONTROL FAILED. MANUAL STEERING WAS USED UNTIL THE VEHICLE CAME TO A STOP AND UPON RESTARTING, POWER STEERING RETURNED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456908April 30, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS DRIVING 25 MPH WHEN THE SMELL OF FUEL EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456813April 29, 2012
ELECTRICAL SYSTEM, STEERING
I WAS ON MY HONEYMOON IN ORLANDO, FL. ON NOV. 17TH, 2011 WHEN IT WENT OUT THE FIRST TIME. I DISCOVERED THAT WHEN I TURNED THE VEHICLE OFF AND STARTED IT AGAIN, THAT THE POWER STEERING WOULD RETURN TO PROPER OPERATION. SINCE THAT DAY, IT HAS BEEN INTERMITTENT. NO TYPICAL TIMING OR ENVIRONMENTAL SITUATION, JUST RANDOMLY STOP WORKING. IT DID THAT FOR SEVERAL MONTHS UNTIL 3 WEEKS AGO WHEN IT WOULD SHUT OFF 5 MINUTES AFTER STARTING THE VEHICLE EVERY TIME. NOW, IT DOES NOTHING, IT NEVER COMES ON. I CHECKED BOTH FUSES AND BEING IN THE VEHICLE INDUSTRY MYSELF, I KNOW THAT A FUSE, RELAY, OR CIRCUIT BREAKER JUST DIES. I FEEL THAT IF IT WERE THE FUSE, IT WOULD NOT ONLY WORK SOMETIMES BUT IT WOULD NOT WORK AT ALL. I AM EXPECTING THE MANUFACTURER TO REPLACE THIS. AS THIS IS MY 3RD SATURN AND I HAD WELL OVER 200K ON THE OTHER 2 WITH NO PROBLEMS AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456582April 26, 2012
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 30 MPH, A WARNING CHIME SOUNDED INSIDE OF THE VEHICLE AS THE VEHICLE SUDDENLY EXPERIENCED A LOSS OF POWER. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE ENGINE WAS RESTARTED AND THE VEHICLE WAS DRIVEN CAUTIOUSLY BECAUSE OF THE DIFFICULTY IN MANEUVERING THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456454April 25, 2012
EXTERIOR LIGHTING
DRIVER SIDE DIRECTIONAL STOPPED WORKING. CHANGED BULB STILL DID NOT WORK. TOOK TO SATURN DEALER SAID THEY HAD TO ORDER A PART FOR $185 TO FIX THE PROBLEM. FIND THAT THE 2003 & 2004 IONS WERE RECALLED FOR THE SAME PROBLEM BUT NOT THE 2005. BELIEVE THE 2005 WAS MANUFACTURED IN 2004 SO SHOULD HAVE THE SAME PARTS AS THE 2004. WHY WAS THE 2005 NOT RECALLED ALSO IF IT HAS THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Ion