Saturn Ion Complaints

4,344 consumer complaints on file.

#11161952December 17, 2018
FUEL/PROPULSION SYSTEM
FUEL LEAKING FROM TOP OF FUEL TANK, COMING FROM BROKEN PORT ON THE FUEL PUMP. THIS IS THE SAME ISSUE AS DOCUMENTED IN GM RECALL 09226C, BUT BECAUSE THIS VEHICLE ISN'T IN ANY OF THE STATES LISTED I HAVE TO PAY FOR IT OUT OF POCKET. HOW CAN A RECALL ONLY COVER VEHICLES IN CERTAIN STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157100December 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THROTTLE BODY POSITION SENSOR AGAIN AND AGAIN CAUSES MAJOR LOSS OF POWER AND SOMETIMES RESULTS IN STALLING OUT IN SECONDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157101December 9, 2018
ELECTRICAL SYSTEM
KEY GE5S STUCK IN THE IGNITION AND WON'T COME OUT. IN ADDITION, KEY CAN COME OUT AND THE VEHICLEB WILL STILL BE RUNNING IN THE RUNNING POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155808December 3, 2018
FUEL/PROPULSION SYSTEM
GASOLINE IS LEAKING FROM SOMEWHERE ON TOP OF FUEL TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155632December 3, 2018
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 45 MPH, THE STEERING SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154811November 29, 2018
SERVICE BRAKES, UNKNOWN OR OTHER
ON NOVEMBER 2, 2018, AND AFTER A TWO DAY TRAIN RIDE FROM WASHINGTON, I ARRIVED AT SMITH MOTORS TO INSPECT AND TEST DRIVE A 2007 SATURN ION 3 SEDAN THAT I HAD LOCATED ON CARGURUS.COM. I WAS UNABLE TO LOCATED A CERTIFIED AUTOMOBILE INSPECTOR IN THAT AREA, AND INSPECTING THE VEHICLE IN THE RAIN MADE IT DIFFICULT TO SEE EXTERIOR DAMAGE, AND TEST DRIVING WITH THE DEFOGGER BLASTING CONCEALED THE DEFECT ABOUT WHICH I AM MAKING THIS COMPLAINT. I SPECIFICALLY ASKED THE SALESMAN, CRAIG MANSKE, WHAT IS THE MEANING OF "CERTIFIED PRE-OWNED," AND HE ASSURED ME THAT THE SATURN HAD UNDERGONE A RIGOROUS INSPECTION AND SERVICING OF EQUAL QUALITY. HE LEFT ME IN THE AGGRESSIVE HANDS OF THE CLOSER, SMITH MOTORS'S BUSINESS MANAGER, ROSS KENT. MR. KENT INSISTED THAT I SIGN A FORM ACKNOWLEDGING THAT MY MODIFYING THE VEHICLE OR USING NON-GM PARTS MIGHT VOID THE WARRANTY. I REMINDED HIM THAT THE VEHICLE WAS TWELVE YEARS OLD, HAD SIXTY-NINE THOUSAND MILES ON IT AND WAS UNDENIABLY OUT-OF-WARRANTY. HE MADE MY SIGNATURE A DEAL-BREAKER, SO I GAVE IN BECAUSE OF THE TIME AND EFFORT I HAD EXPENDED IN GETTING MYSELF TO THE DEALERSHIP IN THE FIRST PLACE TO BUY THIS VEHICLE. I DROVE THE CAR BACK TO WASHINGTON, BUT THE STIFF AND SQUEAKY PEDALS ANNOYED ME ENOUGH THAT I TOOK THE VEHICLE TO THE NEAREST CHEVY, BUICK & GMC DEALERSHIP IN WARRENTON, OR. THAT TECHNICIAN WAS UNABLE TO SILENCE THE SQUEAKY PEDALS WITH THE LITHIUM SPRAY DESIGNED FOR THE TASK. I ENDED UP PAYING $55 IN A SUBSEQUENT ATTEMPT BY ANOTHER TECHNICIAN TO UNSTIFFEN AND SILENCE THE PEDALS, BUT IT WAS UNSUCCESSFUL. THE COST TO INSTALL A NEW CLUTCH PEDAL IS PROHIBITIVELY EXPENSIVE, THERE IS NO NEW BRAKE PEDAL AVAILABLE, AND THE MECHANIC DID NOT RECOMMEND USING A SALVAGE PEDAL. MY REQUEST FOR REIMBURSEMENT FROM SMITH MOTORS, INC. WAS DENIED BY CONTROLLER, CARLA SHEELEY, WHO INSISTED IT WAS SOLD "AS IS."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153338November 23, 2018
STEERING
I OWN A 2007 SATURN ION, I RECENTLY STARTED HAVING TROUBLE WITH THE STEERING, THE STEERING WHEEL IS VERY TIGHT AND WHEN I MAKE A TURN I NEED TO PHYSICALLY TURN THE WHEEL BACK IF I DON'T THE CAR WILL CONTINUE GOING IN THE DIRECTION I WAS TURNING. I AM NOW HAVING TROUBLE KEEPING IT ON THE ROAD AS IT WANTS TO PULL TO THE LEFT, IT IS IN ALINEMENT. I PURCHASED MY CAR IN 2013 FROM THE ORIGINAL OWNER I DID RECEIVE THE RECALL NOTICE FOR THE IGNITION SWITCH BUT NEVER RECEIVED NOTICE 14V15300. WHEN I ENTER MY VIN# IT SHOWS THAT THERE NO RECALLS.I DRIVE 36 MILES A DAY FOR WORK, I HAVE NOT HAD AN ACCIDENT BUT IT'S GETTING TO THE POINT THAT I AM AFRAID TO DRIVE AND THIS IS MY ONLY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152133November 17, 2018
STEERING
"TAKATA RECALL" I PUT MY KEY IN THE IGNITION. THE CAR STALLED FOR A QUICK SECOND THEN CAME ON GULLY. AS I REVERSED OUT OF MY DRIVEWAY AND WENT TO MAKE A SLIGHT LEFT I NOTICED MY STEERING WHEEL HAD LOCKED UP. I WAS ABLE TO SLOW TURN THE WHEEL AS I HAD TO MANUALLY STEER. I PULLED OVER AND PARKED. THIS IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151579November 14, 2018
STEERING, UNKNOWN OR OTHER
I HAD THE RECALL FIXED IN 2015. THE SAME ISSUES THAT I HAD BEFORE HAVE RETURNED. WHEN DRIVING AND THE TANK IS FULL, I WILL GET A SERVICE ENGINE LIGHT AND THE TANK GAUGE WILL READ EMPTY. IT WAS FINE WHEN I BEGAN DRIVING . UPON RESTARTING THE CAR THE ERROR GOES AWAY. WHEN I PUT MY CAR IN PARK AND TRY TO TURN OFF MY IGNITION I HAVE TO PUT HE SHIFTIER IN PARK SEVERAL TIMES BEFORE I CAN REMOVE MY KEY. TODAY CAR RAN GREAT WHEN TRYING TO MOVE MY CAR AFTER STARTING MY CAR MY POWER STEERING WAS GONE. AGAIN UPON TURNING OFF MY CAR AND RESTARTING IT , THE POWER STEERING RETURNED. I CALLED THE GM RECALL NUMBER AND A CASE WAS CREATED BUT I WAS TOLD THAT THERE WERE NOT ANY CURRENT RECALLS ON MY CAR. THE SERVICE NUMBER IS 8-4833918801. BUT WAS TOLD THAT ALL REPAIRS ARE MY RESPONSEABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150234November 9, 2018
FUEL/PROPULSION SYSTEM
FUEL LINE ROTTED SO MUCH THAT ONE DAY I START MY CAR AND EVERY DROP OF GAS I HAD POURED OUT ONTO THE GROUND UNDER MY DRIVERS SEAT. IT WAS A FIRE HAZARD AND NOW I AM STUCK WITHOUT A CAR. THE GARAGE WANTS OVER $600 TO REPLACE THE FUEL LINE AND I LITERALLY HAVE NO WAY TO FIX IT. THE VEHICLE WAS ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149448November 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 15-20 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO VANDERGRIFF CHEVROLET (LOCATED AT 1200 W INTERSTATE 20, ARLINGTON, TX 76017, (682) 323-2486) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144582October 31, 2018
STEERING
I WAS ON MY WAY HOME JUST GETTING OFF HIGHWAY WITH SPEED LIMIT OF 65 MPH, WHEN I PARKED AT LOCAL GROCERY STORE NEAR MY HOME. PARKED IN STALL FINE BUT ABOUT 10 MINUTES LATER I FOUND UPON ATTEMPTING TO DRIVE OUT OF THE STALL, I COULD HARDLY TURN MY CAR TO MAKE IT OUT OF THE PARKING LOT. I WAS ABLE TO SLOWLY DRIVE IT HOME HOPING IT WOULD CORRECT ITSELF THEN NOTICING POWERED STEERING LIGHT ON DASH. ON ARRIVAL TO MY HOME I PARKED BACKWARDS IN FEAR OF GETTING STUCK. I THEN TRIED NUMEROUS TIMES TO TURN ON AND OFF THE CAR WITH NO CHANGE IN STEERING OR DASHBOARD LIGHT. FORTUNATELY THIS HAPPENED LITERALLY A MILE OFF THE HIGHWAY WHICH I COULD HAVE EASILY GOTTEN INTO A SERIOUS ACCIDENT WITH MUCH HIGHER SPEEDS AND NO CONTROL TO DRIVE THE AUTOMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141056October 17, 2018
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, "POWER STEERING" DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133533October 5, 2018
AIR BAGS
AIRBAG LIGHT COMES ON ALL THE TIME WHEN I'M DRIVING, OFF THEN COME BACK ON, HAPPENS ON STREETS AND HIGHWAYS, JUST COMES ON AND OFF ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131268October 2, 2018
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING, SERVICE BRAKES, HYDRAULIC, AIR BAGS
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. CONSUMER STATES THAT THEY WERE NEVER NOTIFIED OF RECALL AND DURING AN AUTO ACCIDENT AIRBAGS DID NOT DEPLOY. *LD *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11131545September 25, 2018
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE THE CONTACT'S VEHICLE WAS ATTEMPTING TO MAKE A TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED. THE STEERING ABILITY WAS LOST AND THE VEHICLE SHUT DOWN. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED ALL STAR CHEVROLET OF OLIVE BRANCH AT 678-829-0246 (LOCATED AT 7240 CRAFT-GOODMAN RD, OLIVE BRANCH, MS 38654) AND WAS INFORMED TO BRING THE VEHICLE TO THE SHOP. THE CONTACT ASKED THE TECHNICIAN TO ASSIST WITH TOWING, BUT THE TECHNICIAN DID NOT HELP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11129281September 13, 2018
SUSPENSION, STEERING
I HIT MY BRAKES TO AVOID AN ACCIDENT MY CAR WENT TO LEFT IN FRONT OF ANOTHER CAR. I FOUND OUT THAT STRUTS SHIFTED AND CAUSING THE UPPER CONTROL ARM TO SNAP AND BRAKE OFF CAUSING MY CAR TO GO TO THE LEFT INTO ANOTHER CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11128280September 8, 2018
STEERING
POWER STEERING FAILED THIS MORNING. NO WARNING AND NO PREVIOUS ISSUES. IT WORKED ONE MOMENT THEN DIDN'T THE NEXT. PWR STR CAME ON THE DASH ALERTS. I SAW A 2014 RECALL YET MY VIN IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123216August 29, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122785August 27, 2018
FUEL/PROPULSION SYSTEM, SEAT BELTS, SUSPENSION
TAKATA RECALL THE SEAT BELTS WHEN STOPPING SUDDENLY DO NOT ALWAYS LOCK UP. THIS IS VERY DANGEROUS ESPECIALLY WITH KIDS. THE FUEL SYSTEM HAS BEEN PRODUCING A CHECK ENGINE LIGHT AT CERTAIN TIMES OF FUELING UP. AND THE FUEL PUMP WILL KNOCK OCCASIONALLY EVEN AFTER IT'S BEEN CHANGED. THE SUSPENSION IS REALLY BAD AND DANGEROUS, RATTLING NOISE AND SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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