Saturn Ion Complaints

4,344 consumer complaints on file.

#10537597August 27, 2013
STEERING
STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN. THEN POWER STEERING LIGHT CAME ON. PROBLEM IS CONSISTENT AND DANGEROUS. TOOK TO A MECHANIC AND WAS ESTIMATED $600-$800 TO REPLACE NECESSARY PARTS. I NEARLY HIT ANOTHER CAR AND ALMOST HIT A PEDESTRIAN FROM BEING UNABLE TO STEER MY OWN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537362August 26, 2013
STEERING, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
WITH REGARDS TO THE 2006 SATURN ION, MY ION HAS SUFFERED THREE OF THE MAJOR PROBLEMS DESCRIBED IN THE COMPLAIN SECTION OF THE NHTSA WEB SITE. {1} FUEL LEAKING FROM FUEL PUMP AREA. {2} IGNITION KEY GETS STUCK IN THE ON POSITION CAR CAN NOT BE SHUT OFF. {3} POWER STEERING STOPS WORKING WHILE CAR IS RUNNING MAKING IT DIFFICULT TO STEER. WITH REGARDS TO THE LAST PROBLEM I BROUGHT MY CAR TO A G.M. DEALER AND WAS ADVISED THAT THE PROBLEM WAS THE POWER STEERING MOTOR. THEY REPLACED THE MOTOR AT NO CHARGE.TELLING ME IT WAS UNDER WARRANTY. THEY ALSO ADVISED ME THAT THERE WAS A RECALL REGARDING THE FUEL PUMP MODULATOR. I AM NOW FIGHTING WITH GM TO TRY AND GET MY MONEY BACK. WITH REGARDS TO THE STICKING KEY IN THE IGNITION I BELIEVE THAT IF WE GET ENOUGH COMPLAINANTS MAYBE NHTSA CAN DO SOMETHING. IF YOU HAVE SUFFERED ANY OF THESE PROBLEMS AND HAVE NOT REPAIRED YOUR AUTO PLEASE HEAD STRAIGHT TO YOUR LOCAL GM DEALER . IF YOU HAVE PAID FOR REPAIRS OUT OF YOUR POCKET YOUR GM DEALER HAS PROPER PAPERWORK FOR YOU TO SUBMIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537161August 25, 2013
STEERING
ELECTRONIC POWER STEERING FAILED WHILE DRIVING RESULTING IN VERY DIFFICULT STEERING OF THE VEHICLE. AFTER TURNING VEHICLE OFF THE BACK ON THE POWER STEERING STARTED WORKING. POWER STEERING HAS FAILED AGAIN AND DID AGAIN START WORKING AFTER TURNING VEHICLE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536266August 20, 2013
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED AS THE STEERING WHEEL LOCKED WITH THE ILLUMINATION OF THE POWER STEERING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536015August 19, 2013
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 25 MPH, THE CONTACT STATED THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DRIVER MERGED OFF THE ROAD AND HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536033August 19, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRIC STEERING MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS RETURNED TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED WITHIN A WEEK AND THE DEALER THEN REPLACED THE ELECTRIC STEERING MOTOR BUT TO NO AVAIL. THE VEHICLE HAD NOT BEEN FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,568.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536150August 19, 2013
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WARNING LIGHT ILLUMINATED AS THE STEERING BECAME DIFFICULT TO MANEUVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,570. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535512August 15, 2013
FUEL SYSTEM, GASOLINE
2 MONTHS AGO I RECEIVED A RECALL LETTER FROM GM STATING IF I SMELL GAS OR SEE A LEAK BRING THE CAR IN FOR REPAIR AT NO CHARGE. IT ALSO STATED IT WAS NOT NECESSARY TO BRING IT IN UNLESS I'M EXPERIENCING THESE ISSUES. SUNDAY AFTERNOON WHILE DRIVING I NOTICED A STRONG SMELL OF GAS AND I THOUGHT NOTHING OF IT. I HAVE A SENSITIVE NOSE. MONDAY I COULD VISIBLY SEE GAS DRIPPING FROM THE CAR AND THE SMELL WAS SO STRONG I GOT SICK. I IMMEDIATELY TOOK IT TO GM DEALER. THEY CLAIM THAT THE PARTS AROUND THE RECALLED PART ARE BROKEN AND NOT THE ITEM RECALLED ITSELF. THEY WANTED $974.00 TO FIX IT AND WOULD NOT ALLOW ME TO DRIVE AWAY AS IT WAS DANGEROUS. THEY ALSO CHARGED ME $75 FOR JUST LOOKING AT IT. I DON'T SEE HOW THIS IS A COINCIDENCE. I THINK THEY ARE GETTING AWAY WITH SCAMMING PEOPLE. I WILL NEVER EVER BUY ANOTHER GM CAR! I HAD THE CAR TOWED AND FOUND ANOTHER GARAGE TO REPAIR IT FOR $450. I SEE MANY COMPLAINTS FOR THE SAME PROBLEM. IT SHOULD BE COVERED UNDER THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535304August 14, 2013
STEERING
TL-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS ABLE TO OPERATE NORMALLY FOR A BRIEF PERIOD AND THEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,700. JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535305August 14, 2013
STEERING
WHILE DRIVING THE VEHICLE THE POWER STEERING LIGHT CAME ON AND THE POWER STEERING WENT OUT. WHEN THE CAR IS TURNED OFF AND RESTARTED THE LIGHT GOES OUT AND THE POWER STEERING COMES BACK ON FOR A PERIOD OF TIME, SOMETIMES MINUTES, SOMETIMES DAYS. THE POWER STEERING EVENTUALLY GOES OUT AGAIN AT RANDOM INTERVALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535080August 13, 2013
STRUCTURE:BODY:DOOR
NEITHER THE EXTERNAL OR INTERNAL DOOR HANDLES WILL ALLOW ONE OR MORE DOORS TO OPEN. MY DRIVERS SIDE DOOR JUST STOPPED WORKING FROM THE EXTERNAL/INTERNAL DOOR HANDLES. IN THE EVENT OF AN EMERGENCY WHERE I MIGHT NEED TO GET OUT OF MY CAR IN A TIMELY MANNER IT WILL NOT BE POSSIBLE AS I WOULD HAVE TO CLIMB OVER TO THE PASSENGER SIDE TO GET OUT. IF SOMETHING BAD HAPPENED AND BOTH DOORS HAD THE SAME PROBLEM AROUND THE SAME TIME SOMEONE MIGHT HAVE TO CRAWL OUT THE CARS WINDOWS IN ORDER TO GET OUT. IN THE EXTREME SOMETHING HAPPENED TO THE ELECTRICAL SYSTEM AND BOTH DOORS AT THE SAME TIME YOU COULD BE TRAPPED IN YOUR CAR UNTIL RESCUE PERSONAL ARRIVED. SEEMS TO ME THAT THERE SHOULD NOT BE A SINGLE POINT OF FAILURE ON A DOOR HANDLES THAT WOULD CAUSE BOTH THE EXTERNAL AND INTERNAL HANDLES TO NO LONGER FUNCTION AS REQUIRED AND CAUSE THE DOOR TO OPEN. I HAVE DONE WEB SEARCHES FOR THIS AND IT APPEARS TO BE A COMMON PROBLEM. THE FIX IS YOU HAVE TO TAKE IT TO SOMEONE THAT COULD SPEND UPWARDS OF 4 OR MORE HOURS TO GET THE DOOR OPENED BEFORE THEY CAN EVEN START TO FIX THE PROBLEM. IF GM/SATURN CAN'T CORRECT THE PROBLEM IN AN ACCEPTABLE MANNER THEN SHOULD AT LEAST COVER THE COST OF FIXING THE PROBLEM EVERY TIME IT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534719August 11, 2013
ELECTRICAL SYSTEM
2005 SATURN ION THE KEY WON'T TURN ON THE CAR EASILY AND THE KEY GETS STUCK IN THE IGNITION WHEN TURNING OFF THE CAR. IT CAN TAKE ME UP TO 10-15 MINUTES TO TURN THE CAR ON/OFF. I HAD THIS PROBLEM WHEN I FIRST BOUGHT THE CAR, MAYBE 2007 AND I PAID APPROX, $800 DOLLARS AT THE SATURN DEALERSHIP TO GET IT FIXED (IGNITION/STEERING COLUMN)ONLY TO GET PAID BACK THE MONEY THROUGH A RECALL. NOW, THE IGNITION AND THE KEY ARE ACTING IN THE SAME MATTER. PROBLEM HAS BEEN GOING ON FOR MONTHS, WITH NO END IN SIGHT. AS A MATTER OF FACT, IT KEEPS GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534794August 11, 2013
STEERING
I HAD JUST MADE A LEFT TURN INTO A PARKING LOT WHEN CHIMES AND THE MESSAGE "PWR STR" APPEARED ON THE DISPLAY. THE STEERING WHEEL THEN FELT LIKE IT LOCKED AND WAS EXTREMELY DIFFICULT TO TURN. I PULLED INTO AN EMPTY PARKING SPACE, TURNED OFF THE CAR, AND WAITED FOR 5 MINUTES BEFORE STARTING THE CAR. ONCE I RESTARTED THE CAR, I REVERSED AND WAS ABLE TO TURN THE STEERING WHEEL AS NORMAL. I DROVE ABOUT A MILE BACK TO MY HOUSE AND THE CHIME NOR MESSAGE APPEARED AGAIN. I'M AFRAID THAT IT WILL HAPPEN AGAIN SO I'M TAKING MY CAR TO A GM DEALERSHIP FIRST THING IN THE MORNING. I WAS LUCKY THAT TRAFFIC WAS LIGHT AND I WAS GOING VERY SLOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534192August 8, 2013
FUEL/PROPULSION SYSTEM
SEVERAL TIMES PER WEEK (AND SOMETIMES 2-3 TIMES PER DAY) THERE IS A STRONG GASOLINE ODOR INSIDE MY CAR WHILE I AM DRIVING. IT IS SO STRONG IT GIVES ME A HEADACHE, AND I HAVE SOMETIMES BECOME SICK TO MY STOMACH. MY PASSENGER IS ABLE TO SMELL IT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533800August 6, 2013
STEERING
POWER STEERING FAILED. IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533929August 6, 2013
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING A RIGHT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE STEERING MOTOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,597. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533664August 5, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, AN UNKNOWN WARNING CHIME WOULD SOUND AS THE POWER STEERING SYSTEM WOULD MALFUNCTION. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. ONCE THE CONTACT RESTARTED THE VEHICLE THE POWER STEERING SYSTEM WORKED PROPERLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE ISSUE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS 79,852. PROBLEM FIXED. UPDATED 08/22/13*LJ THE CONSUMER STATED THE PROBLEM WAS VERIFIED AND FIXED. UPDATED 09/24/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533346August 3, 2013
STEERING
I WAS DRIVING DOWN THE HIGHWAY AND THE WARNING CONSOLE INDICATED THAT I HAD A POWER STEERING PROBLEM. THE POWER STEERING SUDDENLY GAVE OUT. IT RESET ITSELF WHEN I STOPPED AND TURNED THE CAR OFF AND STARTED IT BACK UP. THE POWER STEERING WORKED FOR A COUPLE MORE MILES GOING DOWN THE HIGHWAY THEN GAVE OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533208August 2, 2013
STEERING
WAS DRIVING OVER A BRIDGE GOING 55MPH AND MY POWER STEERING WENT ON MY VEHICLE ALMOST CAUSING AN ACCIDENT WITH NO WHERE TO GET OFF THE ROAD, IT THEN CONTINUE TO HAPPEN ON THE REST OF MY TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532999August 1, 2013
ELECTRICAL SYSTEM
THE KEY GETS STUCK IN THE IGNITION WHEN TURNING THE CAR (SATURN ION 2007) OFF. I TURN OFF THE CAR AND CANNOT GET THE KEY OUT OF THE IGNITION. IT IS HAPPENING MORE AND MORE AND GETTING MORE AND MORE DIFFICULT TO FINALLY GET THE KEY TO RELEASE. FROM READING COMPLAINTS ONLINE, THIS IS HAPPENING TO A LOT OF SATURN OWNERS AND NEEDS TO BE ADDRESSED BY GM FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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