Saturn Ion Complaints

4,344 consumer complaints on file.

#10597187June 17, 2014
ELECTRICAL SYSTEM, AIR BAGS
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION CYLINDER UNIT REPLACEMENT PROBLEMS. *SMD THE CONSUMER STATED SHE COULD NOT TURN THE ENGINE OFF, OR REMOVE THE KEY FROM THE IGNITION. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598964June 17, 2014
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING) AND STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598200June 16, 2014
ELECTRICAL SYSTEM, AIR BAGS
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE HIS MOTHER'S SATURN ION THAT HAS BEEN RECALLED, DUE TO IGNITION SWITCH DEFAULT. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS GETTING THE RUN-AROUND REGARDING THE AVAILABILITY OF PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597168June 16, 2014
ELECTRICAL SYSTEM
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE NOT STARTING INTERMITTENTLY AND IGNITION SWITCH RECALL NOTICE REPAIRS. *SMD THE CONSUMER RECEIVED A RECALL NOTICE, IN THE MAIL. HOWEVER, WHEN SHE CALLED THE DEALER TO INQUIRE ABOUT AN APPOINTMENT, SHE WAS INFORMED, THE PARTS WERE NOT AVAILABLE. THE CONSUMER WENT TO HER LOCAL MECHANIC AND HAD THE IGNITION SWITCH REPLACED. SHE IS NOW SEEKING REIMBURSEMENT. THE CONSUMER WAS INFORMED, SHE THE REPLACEMENT, WAS NOT PERFORMED BY A GM DEALER, SHE WOULD NOT BE ENTITLED TO REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598455June 16, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED AFTER DRIVING THE VEHICLE FOR A FEW MILES THERE WAS A FUEL ODOR THROUGHOUT THE VEHICLE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THE FUEL ODOR INCREASED. THE FAILURE RECURRED ON A REGULAR BASIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598489June 16, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THERE WERE NUMEROUS ATTEMPTS BEFORE THE VEHICLE WOULD START. ADDITIONALLY, THE VEHICLE STALLED AND THE FAILURE RECURRED FIVE TIMES. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM. THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595094June 16, 2014
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
2005 SATURN ION. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL DEFECTS AND REQUESTS REIMBURSEMENT FOR VEHICLE REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE BROKE DOWN AND HAD TO BE TOWED TO THE NEAREST REPAIR FACTUALITY, WHERE THERE KEPT THE VEHICLE FOR OVER TWO MONTHS. AFTER THE VEHICLE WAS RETURNED, THE PROBLEMS CONTINUED. THE ENGINE LIGHT WAS ON AND THERE WAS A PROBLEM WITH THE IGNITION SWITCH. ALSO, THE ENGINE VALES, TIMING CHAIN AND SWAY BAR LINKS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598563June 16, 2014
STEERING, POWER TRAIN
TL* THE CONTACT OWNS 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING OUT OF A PARING LOT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED TWICE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT ALSO STATED THAT WHEN CHANGING GEARS THE VEHICLE SHOOK AND RATTLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598343June 15, 2014
STEERING, AIR BAGS, ELECTRICAL SYSTEM
THE STEERING COLUMN ASSEMBLY (INCLUDING KEY SWITCH, TURN SIGNAL, WIPER CONTROL, ETC.) WAS LOOSE UPON GETTING THE VEHICLE BACK FROM THE REPAIRS FOR THE KEY SWITCH RECALL. THIS WAS NOT LIKE THIS PRIOR TO THE RECALL REPAIRS AND REPRESENTS SLOPPY WORKMANSHIP BY DEALERSHIP EMPLOYEES REPAIRING THE VEHICLE OR POOR DESIGN THAT WON'T STAY TIGHT. BY THIS BEING LOOSE, THERE COULD BE DAMAGE TO THE WIRES OR THE WIRES COULD COME UNPLUGGED INSIDE THE STEERING COLUMN. THIS WOULD INCLUDE AIR BAG WIRES, KEY SWITCH WIRES, ETC. THERE WOULD ALSO BE A POSSIBILITY OF FIRE IF THIS PROBLEM ISN'T CORRECTED AS THE WIRES COULD SHORT OUT. I BELIEVE ALL THE VEHICLES THAT HAVE BEEN REPAIRED SHOULD BE RECALLED AGAIN TO CHECK FOR THIS PROBLEM AND REPAIR THEM IF IT IS FOUND THAT IT IS LOOSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598355June 15, 2014
ELECTRICAL SYSTEM
ISSUE STARTED IN 2009. IGNITION SWITCH WOULD NOT START CAR. ONCE CAR WAS RUNNING COULD NOT TURN OFF CAR WITH IGNITION SWITCH ON OFF. KEY WOULD NOT COME OUT OF IGNITION SWITCH. THAT WAS THE FIRST TIME I HAD THE SWITCH REPLACED. HAD THE IGNITION SWICH REPLACED 2 MORE TIMES IN THE NEXT 4 YEARS. I AM STILL HAVING AN ISSUE WITH GETTING MY KEY OUT OF THE SWITCH, EVEN AFTER THE LAST RECALL WITH IT BEING REPLACED THE 4TH TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598309June 14, 2014
ELECTRICAL SYSTEM, STEERING
HAVE A 2005 SATURN ION THAT WAS PART OF IGNITION SWITCH AND CYLINDER RECALLS. HAVE HAD ISSUES WITH IGNITION AND ELECTRICAL SINCE 2006, BUT WAS "PUT OFF" BY LOCAL SATURN DEALERSHIP ON AT LEAST 6 OCCASIONS WHEN I QUESTIONED THEM ABOUT THE PROBLEM. FINALLY RECEIVED RECENT IGNITION RECALL, AND CONTACTED CHEVY DEALER TO FIX. DEALER PAID FOR RENTAL CAR UNTIL REPAIR WAS DONE (ABOUT 1 MONTH) AS INSTRUCTED BY GM CORPORATE. I ASKED DEALER ABOUT POWER STEERING RECALL AS CORPORATE HAD STATED MY VEHICLE WAS INVOLVED IN THAT RECALL AS WELL. DEALER FOUND NO HISTORY OF RECALL IN THEIR SYSTEM (CHECKED ON 2 OCCASIONS). I CALLED GM CORPORATE 3 TIMES AND WAS TOLD THE SAME STORY...MY CAR IS PART OF POWER STEERING RECALL (AS PER VIN), AND I WOULD RECEIVE MY RECALL LETTER SHORTLY. IT IS NOW JUNE, HAVE NOT RECEIVED RECALL LETTER FOR POWER STEERING. IGNITION WORKING OKAY NOW, BUT OTHER ELECTRICAL PROBLEMS STILL OCCURRING. ALERT CHIME FOR HEADLIGHTS AND TURN SIGNALS DOES NOT WORK. UNABLE TO CHANGE RADIO STATION ON DIGITAL FACTORY RADIO WITH DIGITAL SCREEN TURNING OFF WHEN I ATTEMPT ANY STATION CHANGE OR PRESS ANY BUTTON ON THE RADIO. ALL WINDOWS BUT DRIVER'S BACK WINDOW WOULDN'T ROLL DOWN. WAS TOLD BY CHEVY DEALER THAT THE ELECTRICAL ISSUES WERE NOT RELATED TO IGNITION SWITCH, MAY BE RELATED TO DASHBOARD MALFUNCTION. WINDOWS WERE RELATED TO DOOR MOTOR (REPLACED MYSELF, 3RD TIME FOR THIS). DEALER REFUSED TO FIX ELECTRICAL ISSUES, AND REFUSED TO PROACTIVELY FIX THE POWER STEERING IN ACCORDANCE WITH CORPORATE RECALL CAUSE THEY DIDN'T HAVE PAPERWORK. DEALER WAS GOING TO CHARGE ME LARGE FEE FOR FIXING ANY OF THE OTHER ISSUES EXCEPT FOR IGNITION SWITCH AND CYLINDER. GM HAS MADE SUBSTANDARD VEHICLES FOR YEARS AND DRAGGING THEIR FEET TO FIX THEIR MISTAKES. CAN'T TRADE OR SELL MY VEHICLE TIL THIS IS FIXED. FEEL LIKE I'VE BEEN DRIVING AROUND A DEATH TRAP. DO SOMETHING SOME ONE PLEASE!!!!!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598116June 13, 2014
FUEL/PROPULSION SYSTEM
FUEL LINES HAVE ROTTED AND BREACHED CAUSING FUEL TO LEAK. THIS LEAK LOCATION IS ON THE REAR DRIVERS SIDE OF THE VEHICLE, APPROXIMATELY 3 INCHES FROM THE EXHAUST SYSTEM , A CRITICAL SAFETY ISSUE. THIS FUEL LINE FAILURE HAS BEEN DOCUMENTED BY THE BRADSHAW AUTOMOTIVE SERVICE DEPT. (864-879-3536), A GM FACTORY DEALERSHIP. BRADSHAW AUTOMOTIVE HAS CONFIRMED THAT THERE IS NOTHING WHICH I OR ANY OTHER OWNER OR OPERATOR OF THIS VEHICLE EITHER DID OR FAILED TO DO WHICH WOULD CAUSE OR CONTRIBUTE TO THIS CATASTROPHIC FUEL LINE FAILURE. IT IS ALSO CONFIRMED THAT THIS FUEL LINE DAMAGE WAS NOT CAUSED BY AN ACCIDENT OR ANY OTHER TYPE TRAUMA TO THE VEHICLE OR THE FUEL SYSTEM. THIS VEHICLE HAS NO HISTORY OF ACCIDENT DAMAGE VERIFIED AS PER CARFAX I AM THE OWNER OF THIS VEHICLE AND OUR SON HAS BEEN THE MOST RECENT OPERATOR OF THIS VEHICLE FOR APPOX THE LAST 6 MONTHS. I PURCHASED THIS VEHICLE IN 2013. I HAVE REQUESTED FULL ASSISTANCE FROM GM TO REMEDY THIS APPARENT DESIGN FLAW AND / OR MANUFACTURING DEFECT. THE COST QUOTED TO ME FOR REPAIR BY BRADSHAW (GM AUTHORIZED) IS APPOX $600. I CONTACTED GM (866-790-5600) . THE CASE NUMBER ASSIGNED BY GM IS # [XXX]. I HAVE SPOKEN TO TIER 2 DISTRICT SPECIALISTS JENNY (EXT 11619) AND SARAH (EXT 21577). GM HAS DECIDED AS OF JUNE 13, 2014 TO REFUSE ASSISTANCE STATING THE BASIC WARRANTY IS EXPIRED AND REFUSES TO PUT THEIR POSITION IN WRITING. THE UNSAFE VEHICLE IS PRESENTLY SITTING IN THE BRADSHAW AUTOMOTIVE FACILITY LOT IN GREER SC NEAR OUR HOME. PLEASE HELP ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598128June 13, 2014
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT MANEUVERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598179June 13, 2014
ENGINE, VISIBILITY/WIPER, ELECTRICAL SYSTEM:IGNITION
I'VE MADE REPORTS OF FAULTY SWITCH IGNITION PROBLEMS IN 2010 TO GM THE REPLACED IT WITH ANOTHER AND I STILL HAD ISSUES WITH IT. I ALSO HAD ISSUES WITH MY WINDSHIELD WIPERS WHICH I ENDED UP REPLACING AFTER I WAS TOLD THEY WERE NOT AT FAULT. I'VE BEEN HAVING PROBLEMS STARTING THE CAR OR EITHER IT WOULD CUT OFF WHILE DRIVING AND CAUSE PROBLEMS FOR ME TO RESTART IT. I RECENTLY TOOK IT TO A DEALERSHIP TO HAVE THE RECALL ISSUE FIXED BUT I WAS INFORMED THAT OTHER ISSUES ALSO OCCURRED AND GM REFUSED TO FIX. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597159June 12, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT REQUEST INFORMATION. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597169June 12, 2014
ELECTRICAL SYSTEM, AIR BAGS
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE INFORMATION. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597162June 12, 2014
ELECTRICAL SYSTEM, AIR BAGS
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE/SHE EXPERIENCED ISSUES WITH THE VEHICLE, PRIOR TO THE RECALL BEING ISSUED, BUT WAS ALWAYS TOLD THE VEHICLE WAS NOT UNDER WARRANTY. THE CONSUMER WAS ALMOST INVOLVED IN SEVERAL ACCIDENTS, DUE TO THE DEFECT. THE IGNITION SWITCH WAS EVENTUALLY REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597945June 12, 2014
ELECTRICAL SYSTEM, STEERING
REACHED OUT TO DEALER IN APRIL REGARDING IGNITION SWITCH AND CYLINDER, AND POWER STEERING ASSIST RECALLS. PARTS HAVE ALLEGEDLY BEEN ORDERED FOR THE IGNITION SWITCH AND CYLINDER RECALLS. HOWEVER, NEVER BEEN CALLED STATING PARTS ARE IN. NEVER BEEN ASKED TO MAKE APPOINTMENT TO BRING CAR IN. NEVER ANY MENTION OF THE POWER STEERING RECALL. DEALER I CONTACTED IS CHEVROLET OF HOMEWOOD. 18033 HALSTED ST, HOMEWOOD, IL 60430. (708) 799-2000. EVERYTIME I CALL, I AM TOLD PARTS HAVE NOT BEEN RECEIVED YET. HOWEVER, I DID RECEIVE A CARD IN THE MAIL FROM SATURN STATING THEIR RECORDS INDICATE I HAVE NOT HAD MY CAR IN THE RECALL YET. WOULD VERY MUCH LIKE TO GET IN. CARD MAKES ME BELIEVE DEALER MAY BE BLOWING OFF. NEED ASSISTANCE IN MAKING THIS HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593040June 11, 2014
ELECTRICAL SYSTEM, AIR BAGS
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND STATES NO LONGER OWNS VEHICLE. *SMD THE CONSUMER NO LONGER OWNS THE VEHICLE. IT WAS DECLARED A LOSS, BY HIS INSURANCE COMPANY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594070June 11, 2014
STEERING
2005 SATURN ION. CONSUMER WRITES IN REGARDS TO POWER STEERING GOING OUT CONSTANTLY. *SMD THE CONSUMER COULD NOT AFFORD THE $500 REPAIR BILL, FOR THE STEERING ISSUE, AND HAS SINCE SOLD THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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