Saturn Ion Complaints

4,344 consumer complaints on file.

#10644889October 15, 2014
FUEL SYSTEM, GASOLINE
NHTSA CAMPAIGN NUMBER: 04V003000 FUEL SYSTEM, GASOLINE VEHICLE WAS REPAIRED DUE TO SEVERAL RECALLS. SHORTLY AFTER THE VEHICLES FUEL FILTER SYSTEM WAS REPLACED: MAY, 2014, THERE IS A HOLE IN THE FUEL LINE AND IS LEAKING FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644244October 13, 2014
STEERING, AIR BAGS
I WAS DRIVING AT SPEED LIMIT FROM I 75 TO ROCHESTER ROAD AT 7:50 AM. ALL OF SUDDEN, I FELT STEERING GOT VERY HARD TO TURN AND STUCK AT POINTING TO RIGHT, I TRIED MY BEST TO TURN THE STEERING WHEEL, BUT NO SUCCESS, CAR SPAN OFF THE ROAD INTO THE DITCH, BACK OF THE CAR ENDED UP ON AN ELECTRIC POLE. NO AIRBAG DEPLOYMENT. NO OTHER CARS HURT. SOMEONE CALLED 911. I FELT OK AT THE MOMENT. 2 HOURS LATER FELT DIZZY. BASED ON HOW ODD THE STEERING FELT, I THINK I HAD EXPERIENCED A SUDDEN POWER STEERING LOSS. LUCKILY THE CAR DID NOT HIT THE POLE FIRST, OTHERWISE I COULD HAVE DIED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10643824October 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE GEAR LEVER WAS SHIFTED INTO REVERSE, BUT THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE TRANSMISSION WAS REPLACED ON THREE DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643915October 10, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643928October 10, 2014
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS A FUEL ODOR COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643939October 10, 2014
STEERING
I JUST HAVE A QUESTION. I RECEIVED A RECALL NOTICE FOR MY CAR TODAY, OCTOBER 10, 2024. I CALLED IMMEDIATELY AND THE FIRST APPOINTMENT TO GET IT REPAIRED IS DECEMBER 30TH. I DON'T THINK THAT IS A REASONABLE LENGTH OF TIME. MY QUESTION IS, IS IT SAFE AND REASONABLE TO HAVE TO WAIT THIS LONG? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643961October 10, 2014
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643626October 9, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAD A RECALL ON MY SWITCH WHICH WAS FIXED BUT IT IS STILL DOING THE SAME THING AS IT DID BEFORE IT WAS FIXED BUT WAS TOLD IT WAS BECAUSE OF THE SENSOR (SPELLING ) IN THE IT THAT KEEPS IT FROM NOT CONNECTING TO LET IT KNOW TO TURN THE KEY ALL THE WAY OFF . I WAS TOLD IT WOULD BE A COST TO ME TO HAVE IT FIXED . WELL I DON'T FEEL IT SHOULD BE UP TO ME TO PAY FOR IT AND I FEEL IT IS STILL A SAFETY MATTER IN THE CAR . I THINK IT SHOULD OF BEEN PART OF THE RECALL TO FIX IT ALL SO THAT NO ONE WITH THE SAME PROBLEM WOULD HAVE TO PAY OUR OF THEIR OR MY POCKET TO FIX IT . THANKS FOR LISTENING TO ME AND HOPE THAT MY CONCERN WILL BE NOTED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643630October 9, 2014
FUEL SYSTEM, GASOLINE
THERE IS A STRONG ODOR OF GASOLINE BOTH OUTSIDE AND INSIDE THE VEHICLE. THIS SEEMS TO BE A RESULT FROM SOME SORT OF FLAW IN THE PLASTIC SUPPLY OR RETURN PORT OF THE MODULAR RESERVOIR ASSEMBLY LOCATED NEAR THE FUEL TANK. GM HAS ISSUED A RECALL IN SEVERAL STATES UNDER GM RECALL NO. 090226 AND NHTSA CAMPAIGN ID NUMBER 09V419000. AS THIS COULD POTENTIALLY CAUSE A FIRE AND IS MASSIVE SAFETY CONCERN, THIS SHOULD BE BROADENED TO ALL STATES FOR THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643542October 9, 2014
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V153000(STEERING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE FAILURE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643111October 7, 2014
STEERING, ELECTRICAL SYSTEM
I BACKED IN, MY 2004 SATURN ION, IN MY DRIVEWAY, PUT THE GEAR SHIFT IN PARK AND TURNED OFF THE IGNITION SWITCH. THE DOORS DID NOT UNLOCK AUTOMATICALLY AS USUAL, THE KEY WOULD NOT GO PAST ACC POSITION. I RESTARTED THE CAR AND TRIED AGAIN TO NO AVAIL. AFTER MANY TRIES IT SOME HOW VENT TO OFF. COUPLE DAYS LATER I TOOK THE CAR TO SATURN - CHEVROLET DEALER TO GET IT FIXED. THE DEALER CAME BACK WITH AN ESTIMATE OF $615.00 LISTING AS FOLLOWS: CHECK OUT - CODE FEE, IGNITION CYLINDER 15785084, NPC, KEY 22679805, , ADJUST SHIFT CABLE, REPROGRAM, LABOR 3 HR. I DID NOT GET IT FIXED SO THEY CHARGED ME $129.57 FOR THEIR ESTIMATE. WHEN THE RECALL CAME THROUGH I FIGURED THAT MY PROBLEM WAS PART OF THE SWITCH.WRONG. TODAY THE DEALER COMPLETED THE RECALL AND THE PROBLEM DID NOT GO AWAY. THIS TIME IT IS BLAMED ON GEAR SHIFTER AND WOULD COST ME $462.76, NO LISTING OF PARTS OR LABOR BUT JUST SCRIBBLED ON BACK OF MY RECALL BILL OF $0.00. ALSO INFORMED ME THAT THOSE PARTS WERE ON BACK ORDER AND NOT AVAILABLE AT THIS TIME. I HAVE FOUND A WAY TO GET THE KEY OUT MANUALLY WITH MY LEFT LAND THUMB THROUGH AN OPENING UNDER THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643105October 7, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED THE VEHICLE FAILED TO RESPOND. THE CONTACT HAD TO WAIT BEFORE THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE DEALER DIAGNOSED THAT THE ELECTRONICS ON THE PEDAL FAILED. HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641673October 6, 2014
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH. ONCE THE IGNITION WAS TURNED ON, THE VEHICLE ATTEMPTED TO RESTART INDEPENDENTLY. THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE DEALER STATED THAT THE KEY AND THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641787October 6, 2014
STEERING
WHILE DRIVING MY CAR THE POWER STEERING SUDDENLY WENT OUT WITH NO WARNING, I WAS LUCKY NOT TO HAVE AN ACCIDENT. I'VE BEEN IN CONTACT WITH GM WHO ADVISED ME THERE IS NO SAFETY RECALL ON THE 2003 ION BUT THERE ARE POWER STEERING SAFETY RECALLS ON 2004-2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641815October 6, 2014
STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO OPEN OR SHUT AND ALL THE POWER WINDOWS FAILED TO OPERATE. THE DEALER WAS NOT ABLE TO OPEN THE DRIVER SIDE DOOR AND COULD NOT CONTINUE SERVICING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641527October 5, 2014
ELECTRICAL SYSTEM, STEERING
KEY BECOMES STUCK IN THE ACCESSORY POSITION AFTER TURNING VEHICLE OFF, APPROXIMATELY 90% OF THE TIME I DRIVE IT. WHEN THIS OCCURS, I HAVE TWO OPTIONS: ALLOW THE BATTERY TO BE DRAINED AND JUMPSTART THE NEXT TIME I USE MY CAR, OR ATTEMPT TO LOCATE THE MANUAL RELEASE INSIDE THE STEERING COLUMN. I'VE HAD THE RECALL MAINTENANCE DONE ON MY CAR, AND IT DID NOT FIX THE PROBLEM. GM TOLD ME THAT I WOULD NEED TO HAVE THE GEAR SHIFTER ASSEMBLY REPLACED (COST TO BE PAID BY ME). IN THE MEANTIME, THEY SUGGESTED THAT I CONTINUE TO RELEASE THE KEY MANUALLY. EVERY TIME I USE MY CAR, I FEEL UNSAFE - I AM PUTTING MYSELF AT RISK OF ELECTROCUTION CONSTANTLY, WHETHER BY JUMPSTARTING THE DEAD BATTERY OR MANIPULATING THE WIRES UNDER THE STEERING COLUMN. GM IS AWARE OF THIS ISSUE AND TAKING NO STEPS TO FIX IT, MUCH LIKE THE OTHER IGNITION/POWER STEERING PROBLEMS THEY WILLINGLY IGNORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641034October 3, 2014
FUEL/PROPULSION SYSTEM
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2007, SATURN ION VEHICLES, SOME OF THESE VEHICLES HAVE SEVERAL SPECIAL COVERAGE ISSUES, HOWEVER A CONDITION IN THAT THE PLASTIC SUPPLY, OR RETURN PORT ON THE FUEL PUMP MODULE MAY CRACK, WHICH COULD CAUSE A FUEL LEAK. THIS VEHICLE HAS BEEN IDENTIFIED AS BEING COVERED UNDER THIS PARTICULAR SERVICE POLICY, AS WELL AS OTHER SPECIAL POLICIES. GM NOTIFIED US, AND GOOD CHEVROLET REPORTEDLY REPLACE THE FUEL PUMP MODULE, AS COVERED BY GM. FROM DECEMBER 10TH OF 2013 TO PRESENT - WE ARE STILL DEALING WITH ASPECTS STEMMING FROM THIS RECALL ISSUE; PER OUR MANY CALLS TO GM, AS WELL AS VISITS TO GOOD CHEVROLET ABOUT THE FUEL SMELL AND VEHICLE'S PERFORMANCE GOOD CHEVROLET AND GM'S HAVE BEEN QUESTIONABLE IN THEIR RESPONSE TO OUR VERY SERIOUS CONCERNS. COURTESY TIRE, OUR REGULAR MAINTENANCE CENTER, DISCOVERED THAT GOOD CHEVROLET DAMAGED THE FUEL VENT WHEN REPLACING THE FUEL PUMP MODULE, WHICH COMPOUNDS THE ORIGINAL ISSUE FOR THE SPECIAL POLICY. EVER SINCE THEIR NEGLIGENT SERVICING OF THE VEHICLE GM AND GOOD HAVE BEEN DENYING ANY WRONG DOING. WE FILED A COMPLAIN WITH THE WASHINGTON STATE ATTORNEY GENERALS OFFICE AND NOW AM FILING THIS COMPLAIN DUE TO THE DANGERS ASSOCIATED WITH THE FUEL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641172October 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640439October 1, 2014
ELECTRICAL SYSTEM, ENGINE
ASK A MECHANIC SPRING 2014, WE HAD THE RECALL ON THE IGNITION FIXED ON MY 2003 SATURN. ON SEPTEMBER 9TH MY SON DROVE THE SATURN TO DETROIT MI. ABOUT HALF WAY THERE ON I-94, AT RUSH HOUR, THE SATURN LOST POWER AND BEGAN STOPPING. HE WAS GOING ABOUT 70 MILES/HOUR AND DIDN'T HAVE EXTRA KEYS ON THE KEY RING. LUCKILY, HE IS STRONG, SMART AND QUICK THINKING. HE WAS ABLE TO WRESTLE THE STEERING COLUMN TOWARD AN EXIT, WHILE DEPRESSING THE CLUTCH AND RESTARTING THE CAR. THANKFULLY IT STARTED! IF I HAD BEEN DRIVING THE CAR, I DON'T THINK I COULD HAVE DONE THOSE THINGS. WE CALLED THE DEALERSHIP THAT FIXED THE CAR AND AFTER NUMEROUS CALLS, THEY SAID THEY WERE NOT AUTHORIZED TO TOW THE CAR AND FIX IT. NOW SEVERAL WEEKS LATER AND IN RESPONSE TO LETTERS SENT TO GM EXECUTIVES, THEY TELL US THE SAME THING. I AM TELLING THEM THEIR FIX IS NOT A FIX! I DON'T WANT OTHERS INJURED OR DEAD. WHY IS THIS ENTITLED 'ASK A MECHANIC'? WE WERE TOLD MANY YEARS AGO BY A MECHANIC AT THE SATURN DEALER NOT TO HANG EXTRA KEYS ON OUR RING. THIS DEALER HAS BEEN GONE FOR MANY YEARS. MAYBE SOMEONE NEEDS TO ASK A CURRENT MECHANIC IF THIS IS THE RIGHT FIX FOR GM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640575October 1, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT THE OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT OFF AND THE KEY BECAME LODGED IN THE IGNITION. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE SHUT OFF AND THE KEY RELEASED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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