Saturn Ion Complaints

4,344 consumer complaints on file.

#10736187July 24, 2015
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE PULLING OUT OF A GAS STATION AT APPROXIMATELY 1-5 MPH, THE POWER STEERING MALFUNCTIONED AND CAUSED THE CONTACT TO USE SIGNIFICANTLY MORE EFFORT TO MOVE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT DEALER OR MECHANIC. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) APPROXIMATELY ONE YEAR PRIOR TO THIS INCIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735918July 23, 2015
FUEL/PROPULSION SYSTEM
ON THE 20TH OF JULY I NOTICED A VERY STRONG SMELL OF GASOLINE IN MY GARAGE. I CHECKED THE GAS CAN FOR MY LAWN EQUIPMENT AND IT WAS NOT THE SOURCE ON THE ODOR. I BACKED OUT OF THE GARAGE AND NOTICED A SOMEWHAT SUBSTANTIAL PUDDLE OF GAS RIGHT IN FRONT OF WHERE MY REAR TIRE WAS. AS THE CAR WAS STILL RUNNING I LOOKED UNDER THE CAR AT THE SUSPECT LOCATION AND NOTICED STEADY DRIPS COMING FROM UNDER A PLASTIC CLIP WHICH HELD THE FUEL LINES. FURTHER INVESTIGATION SHOWED THAT THE FUEL LINES HAD RUSTED THROUGH RIGHT AT THAT CLIP. AFTER READING UP ON THIS PROBLEM IT SEEMS THAT THIS IS A EXTREMELY COMMON PROBLEM WHICH AFFECTS BOTH ION AND COBALT VEHICLES SINCE I BELIEVE THEY ARE "DELTA" BODIES. DUE TO THE NATURE AND THE AMOUNT OF OCCURRENCES THIS PROBLEM SHOULD BE ADDRESSED BY GM. IT IS MY ONLY VEHICLE AND I DO NOT HAVE THE 400-500 DOLLARS TO REPAIR THIS. A RECALL SHOULD BE ISSUED SINCE THE LEAK IS SCANT INCHES FROM THE EXHAUST PIPE AND THEREFORE IS A SAFETY ISSUE AND A SEVERE FIRE HAZARD. GM SHOULD COVER THE COST OF THE REPAIR. I AM THE ORIGINAL OWNER OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735575July 21, 2015
POWER TRAIN, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
AFTER THE CAR IS STOPPED AND PLACED IN PARK, THE ENGINE CAN BE SHUT OFF BUT THE KEY STAYS IN A ACCESORY MODE AND CAN NOT BE TURNED TO OFF OR REMOVED FROM THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734627July 16, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNED A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 62 MPH, THE VEHICLE STALLED AND CAME TO A SUDDEN STOP AS THE CONTACT ATTEMPTED TO EXIT THE FREEWAY. THE VEHICLE ROLLED OVER TWO TIMES AND LANDED UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM), AND 14V153000 (STEERING) AFTER THE CRASH OCCURRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10733980July 14, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 SATURN ION. AFTER THE VEHICLE WAS PARKED, A FUEL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. MA 10/2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733992July 14, 2015
FUEL/PROPULSION SYSTEM
THIS CAR LEAKS FUEL WHEN FILLED AND YOU CAN SMELL FUEL COMING FROM THE CAR AT ALL TIMES. THE CHECK ENGINE LIGHT IS ON AND THE CODE INDICATES THAT FUEL IS EVAPORATING FROM THE TANK. THIS MAKE AND MODEL HAS BEEN RECALLED IN SEVERAL SOUTHERN STATES WHERE THE FUEL EVAPORATES MORE QUICKLY DUE TO THE TEMPERATURE. THE PROBLEM IS WORSE AS THE TEMPERATURE INCREASES. MR. GOODWRENCH AND GM REFUSE TO CORRECT THIS PROBLEM WITHOUT CHARGING FOR THEIR OWN DIAGNOSIS. IT DOES NOT TAKE CERTIFIED MECHANIC TO WATCH THE FUEL DRIP ONTO THE GROUND OR TO READ A CODE THAT HAS ALREADY BEEN READ. I HAVE OPENED A CLAIM WITH GM BUT THE MOST ASSISTANCE THAT IS GIVEN IS TO SCHEDULE A SERVICE CALL & TOW AT MY EXPENSE. I WILL NOT DRIVE A CAR LEAKING GAS AND ENDANGER MY LIFE AND OTHERS TO PAY TO FIND OUT IT IS STILL LEAKING GAS FROM MR. GOODWRENCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733510July 12, 2015
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
2 RECALLES.,THEY INSTALLED AN IGNITION SWITCH AND ELECTRIC POWER STERING ASSIST MOTOR PLUS 3 DIAGNOSTICS AND $ 877.43 LATER AND OUR ORIGINAL PROBLEM OF INTERMITANTLY WONT START STILL EXISTS.WE WERE TOLD TO CUT OUR LOSSES BECAUSE WE DO NOT KNOW WHAT IS WRONG WITH YOUR CAR. THIS IS A 2004 SATURN ION. WE WANT OUR CAR FIXED FIRST OR OUR MONEY BACK. WE FEEL THE DEALER SHOULD KNOW WHAT IS WRONG WITH THERE CAR. WE FEEL THERE MAY BE A RECALL THEY ARE NOT TELLING US ABOUT LIKE RECALL #03V231000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732483July 7, 2015
FUEL/PROPULSION SYSTEM
THE FUEL FEED PIPE AND EVAP EMIS PIPE ROTTED AWAY. FUEL STARTED BEING PUMPED OUT OF THE TANK AND BEING SPRAYED ALL OVER THE CAR INCLUDING THE EXHAUST. GM PART NUMBER 15283792 AND 25775259. THE PIPES ONLY ROTTED IN THE REAR ALONG THE FRAME WHERE THEY ARE COVERED BY HEAT SHIELD IN CLOSE PROXIMITY TO THE EXHAUST. THE REMAINING PARTS OF THESE FUEL PIPES ARE PERFECT. EVEN THE BRAKE LINES THAT RUN ALONG WITH THE FUEL LINES ARE PERFECT RIGHT THERE. EVERY BRAKE LINE LOOKS PERFECT MAYBE DO TO A FACT THAT THEY ARE COATED WITH A BLACK MATERIAL FROM THE FACTORY. THERE IS NO RECALL ON THESE PIPES BECAUSE IT ISN'T PART OF THE FUEL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731893July 3, 2015
STEERING
THE POWER STEERING SHUTS OFF WHILE THE CAR IS IN MOTION, AND DISPLAYS A PWR STG ERROR MESSAGE ON THE DASHBOARD. THE CAR'S POWER STEERING WILL REMAIN INOPERABLE UNTIL THE CAR IS RESTARTED. THE POWER STEERING CAN BECOME INOPERABLE SEVERAL TIMES IN A SINGLE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731773July 2, 2015
VISIBILITY/WIPER
I WAS DRIVING AND MY SUNROOF FLEW OFF. THE GLASS SHATTERED COMPLETELY. IT WAS WORKING PERFECTLY, UNTIL ONE DAY WHILE DRIVING IT DETACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731798July 2, 2015
FUEL/PROPULSION SYSTEM, VISIBILITY/WIPER
AFTER HAVING MY EMISSIONS TESTED IN WI IN WHICH IT PASSED AT THE TIME ON OR ABOUT MAY 27, 2015. ABOUT A WEEK LATET, I BEGAN TO SMELL A GASOLINE SMELL COMING FROM THE DIIVER'S SIDE OF THE CAR, AFTER I DROVE IT AND THEN PARKED IT AND TURNED OFF THE IGNITION. I DIDN'T SEE ANYTHING DRIPPING FROM THE CAR TO THE GROUNC, I NOTICED THAT THE SMELL OF GASOLINE BECAME MORE AND MORE PREVALENT UNTIL ABOUT JUNE 17, 2015 WHEN THE SMELL WAS SO GREAT AND I HADNT DRIVEN THE CAR FOR WELL OVER A WEEK BECAUSE I WAS AFRAID SOMETHING WAS LEAKING OR WOULD HAPPEN WHILE DRIVING. MY BROTHER SMELLED IT ALSO WHEN I BACKED UP AND PULLED FORWARD. WE CHECKED UNDER HOOD, BUT NOTHING AND NO SPOTS ON THE GROUND. TOOK IT TO A GARAGE AND THE MECHANIC AND OWNER SAID THAT THE FUEL LINES, FUEL FILTER, ETC. NEEDED REPLACING AND R WHICH COST APPROXIMATELY $263 .. I ALSO LOOKED UP INFORMATION BY A MECHANIC WHO STATES THAT EVERY SIGNGLE COBALT AND ION HAVE THIS SAME PROBLEM SINCE THE CARS WERE BUILT. HE GAVE A DESCRIPTION OF WHAT IT TAKES TO REMOVE AND REPLACE FUEL LINES, FUEL FILTER, ETC. WHENEVER I TOOK OUT THE CAR, THAT CAR COULD HAVE EXPLODED OR STARTED AN ENGINE FIRE. THIS IS A DANGEROUS SITUATION THAT COULD HAVE INVOLVED THE LOSS OF NOT ONLY THE VEHICLES, BUT PEOPLES LIVES. I FIRMLY BELIEVE THAT GM SHOULD HAVE TO HAVE THESE VEHICLES ON RECALL FOR THIS VERY DANGEROUS MALFUNCTION OF THE FUEL TANK, FUEL FILTER AND FUEL LINES AND BE REQUIRED TO PAY FOR THESE REPAIRS ON THE CARS AFFECTED. THANK YOU FOR YOUR CONSIDERATION IN THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730875June 29, 2015
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 40 MPH, THE DRIVER EXPERIENCED A LOSS OF POWER STEERING AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730415June 25, 2015
AIR BAGS
MY HORN STOPPED WORKING. IT NEVER WORKED WELL, EXCEPT FROM THE BUTTON ON THE KEY HOLDER. I COMPLAINED TO THE DEALER MORE THAN ONCE WHEN SATURN WAS STILL IN BUSINESS. I WAS ALWAYS TOLD THAT MY HANDS WERE NOT STRONG ENOUGH TO MAKE THE HORN WORK. ONE SERVICE PERSON EVEN TOLD ME TO TRY IT BY WRAPPING BOTH HANDS AROUND WHERE THE HORN IS LOCATED AND PRESSING AS HARD AS I COULD. I WENT TO A GM DEALER YESTERDAY TO FIND OUT WHY THE HORN QUIT WORKING ALTOGETHER AND ALSO BECAUSE THERE ARE TIMES WHEN THE KEY WILL NOT COME OUT OF THE IGNITION. I HAVE REPLACED THE IGNITION TWICE - ONCE AT MY EXPENSE AND ONCE AFTER THE RECALL. GM WILL PROVIDE THE COST OF REPLACING THE GEAR SHIFT. ACCORDING TO THE DEALER THAT IS WHY THE KEY WON'T RELEASE FROM THE IGNITION. HOWEVER, THEY WANT $1,000 TO FIX THE HORN BECAUSE THEY SAID IT IS PART OF THE AIRBAG SO THE AIRBAG HAS TO BE REPLACED TOO. I HAVE DONE SOME INTERNET RESEARCH AND FIND THAT THERE ARE OTHER SATURN OWNERS WHO HAVE THE HORN PROBLEM AND SOME HAVE HAD ACCIDENTS AND THE AIRBAG DID NOT DEPLOY. THIS DOES NOT SOUND RIGHT TO ME. IT SOUNDS LIKE THERE IS MORE GOING ON WITH THE DEFECTS THAN JUST A FAULTY IGNITION. I AM AFRAID TO DRIVE MY CAR. I CAN'T AFFORD ANOTHER CAR. I CAN'T REALLY AFFORD THE $1,000 BUT AM REALLY CONCERNED ABOUT NOT HAVING A WORKING HORN AND AM MORE CONCERNED THAT THE AIRBAG MIGHT NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730423June 25, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE VEHICLE HESITATED UPON TURNING THE KEY IN THE IGNITION AND AN ABNORMAL NOISE WAS PRESENT. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESET THE COMPUTER BY RESTARTING THE VEHICLE EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER RECALL AND THEY REPAIRED THE VEHICLE FOR THE IGNITION SWITCH FAILURE. THE CONTACT ALSO NOTICED STRONG FUMES EMITTING FROM OUTSIDE AND INSIDE THE VEHICLE AND IT IDLED ROUGHLY. THE DEALER DID NOT DIAGNOSE THE FUEL SYSTEM FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) MONTHS AGO AND WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726380June 20, 2015
STEERING
ON 2/12/2015, I RECEIVED A LETTER FROM GM: "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2003 MODEL YEAR SATURN ION VEHICLES EQUIPPED WITH POWER STEERING ASSIST MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING. ... IF THIS CONDITION OCCURS ON YOUR 2003 SATURN ION, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE." HOWEVER FOR SATURN IONS MODEL YEARS 2004-2007, GM ISSUED A RECALL FOR THIS POWER STEERING DEFECT. WHY IS THIS DEFECT WORTHY OF A RECALL FOR ALL MODEL YEARS EXCEPT 2003? THE SUDDEN LOSS OF POWER STEERING IS NO LESS ALARMING AND NO LESS HAZARDOUS FOR SATURN ION 2003 CARS. SIMILARLY IN MAY 2015, FORD ANNOUNCED A RECALI OF NEARLY 423,000 CARS AND SUVS IN NORTH AMERICA FOR THE SAME DEFECT: THE POWER-ASSISTED STEERING CAN FAIL WHILE THEY'RE BEING DRIVEN. THE NHTSA HAS ACKNOWLEDGED THE SAFETY HAZARD THAT A SUDDEN LOSS OF POWER STEERING COULD PRESENT. I AM DISABLED. IF I WAS TO EXPERIENCE A SUDDEN LOSS OF POWER STEERING, I AM SURE THAT I WOULD NOT HAVE THE PHYSICAL ABILITY TO STEER MY CAR. I URGE YOU TO CALL FOR A RECALL OF THE 2003 SATURN IONS FOR THE SAME POWER STEERING DEFECT THAT HAS PRECIPITATED GM TO RECALL SATURN ION 2004-2007 MODELS AND FORD CARS AND SUVS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725544June 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. AFTER SHIFTING THE GEAR LEVER INTO PARK AND REMOVING THE KEY FROM THE IGNITION, THE VEHICLE REMAINED ON. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725622June 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START DURING COLD TEMPERATURES. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO START THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT ABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725226June 15, 2015
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE THE VEHICLE WAS BEING INSPECTED AT THE DEALER, THE MECHANIC DISCOVERED THAT THE TURN SIGNALS FAILED. THE DEALER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 04V547000 (EXTERIOR LIGHTING), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724767June 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE IGNITION SWITCH MALFUNCTIONED. THE VEHICLE WAS TOWED TO A GM DEALER WHERE IT WAS DIAGNOSED THAT ANOTHER DEALER DISCONNECTED THE FUSES DURING A PREVIOUS RECALL REPAIR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A CHIMING NOISE. THE KEY BECAME JAMMED IN THE IGNITION SWITCH CAUSING THE VEHICLE TO NOT COMPLETELY TURN OFF. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF AFTER NUMEROUS ATTEMPTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724776June 11, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND FUEL WAS LEAKING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 04V003000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 201,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Ion