Saturn Ion Complaints

4,344 consumer complaints on file.

#11552988November 1, 2023
STEERING
The contact owns a 2007 Saturn Ion. The contact stated that while driving at an undisclosed speed, the steering column became inoperable, and the steering wheel locked up. The contact stated that the power steering warning light was illuminated. The contact stopped the vehicle and turned the vehicle off. The contact stated restarted the vehicle and was able to safely drive to her destination. The contact stated that the failure had occurred twice within six months. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536214August 3, 2023
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2006 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the key was stuck in the ignition switch. The vehicle was taken to the dealer, who informed the contact that the ignition lock cylinder needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer; however, the parts to do the repair were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 100,764.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534363July 25, 2023
FUEL SYSTEM, GASOLINE
The contact's parents own a 2007 Saturn Ion. The contact stated that there was a fuel odor coming from the vehicle when the vehicle was started or turned off. There was no warning light illuminated. The contact's father inspected the vehicle but could not find a fuel leak. Upon investigation, the contact discovered NHTSA Campaign Number: 12V459000 (Fuel System, Gasoline) which she linked to the failure. The contact notified the manufacturer of the failure and was informed that the vehicle was not under recall. The dealer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530643July 6, 2023
ELECTRICAL SYSTEM, AIR BAGS
The contact owns a 2004 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the contact stated that the key was stuck in the ignition. The failure was intermittent. The vehicle was taken to the dealer, who replaced the ignition switch and the ignition lock cylinder; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact related the failure to NHTSA Campaign Numbers: 14V047000 (Air Bags, Electrical System) and 14V171000 (Electrical System). The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528394June 22, 2023
VISIBILITY/WIPER
The drivers side windshield wiper linkage failed at the junction of the metal rod and the plastic wiper mount causing the wiper to stop working. And the wiper arms are almost impossible to remove, even with a puller. Obviously this condition is a safety issue, and other GM vehicles have been recalled for the same issue. Why not the 2004 Saturn Ion?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528201June 21, 2023
AIR BAGS
Airbags did not deploy
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11526295June 9, 2023
ELECTRICAL SYSTEM
Car just shuts off while driving. Iginition gets stuck. Have to push button in hole on underside of ignition for key to release. Happens all the time. Constant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515552April 5, 2023
AIR BAGS
Hello I am reaching out to complain about Courtesy Chevrolet - San Diego. I’ve been trying to get my car serviced in order to fIx the recalls. Unfortunately I have not been successful. I called the dealer to make an appointment but the dealer told me that the car has been discontinued and they can’t find the parts. The suggested to call somewhere else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503126January 23, 2023
STEERING
The contact owns a 2003 Saturn Ion. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact restarted the vehicle to correct the failure. The vehicle was taken to the dealer, and the dealer confirmed that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502837January 20, 2023
STEERING
The contact owns a 2006 Saturn Ion. The contact stated while exiting a driveway and making a turn, the steering wheel became difficult to turn. There was no warning light illuminated. The contact checked the power steering fluid reservoir and there was power steering fluid in the reservoir. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501306January 11, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2007 Saturn Ion. The contact stated while starting the vehicle, there was an abnormal fuel odor entering the cabin of the vehicle. The contact then noticed fuel leaking from the vehicle. The vehicle was not taken to be diagnosed or repaired. The dealer was not contacted. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 12V459000 (Fuel System, Gasoline). The approximate failure mileage was 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500916January 9, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
When pressing the gas pedal 2/3 of the way down the pedal got stuck causing the engine to rev high while driving forward. I had to put the car in neutral, shut the engine off and manually get the gas pedal unstuck by reaching down to the floor and pulling the pedal upwards with my hands. Also I had no floor mats in my car for the pedal to get stuck on. This has happened on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498929December 27, 2022
ELECTRICAL SYSTEM, STEERING
Power steering intermittently fails at random and steering wheel suddenly becomes immovable nearly causing serious accidents and endangerment to myself, my family, and others drivers on the roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498467December 21, 2022
EXTERIOR LIGHTING
Headlights are to deem even on high beems.cant see anything coming or the on coming traffic can't see me coming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497233December 13, 2022
STEERING
The contact owns a 2004 Saturn Ion. The contact stated while driving at various speeds, excessive force was needed to maneuver the steering wheel on several occasions. The power steering assist warning light was illuminated. The contact stated that he replaced the electric power steering motor; however, the failure persisted. The vehicle was not taken to a local dealer or independent mechanic for additional diagnostic test or repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495305November 29, 2022
ELECTRICAL SYSTEM
The contact owns a 2007 Saturn Ion. The contact stated that the key would remain stuck in the ignition after turning off the vehicle. The contact stated that the failure had occurred prior and was repaired under NHTSA Campaign Number: 14V171000 (Electrical System). The manufacturer was notified of the failure and reached out to the dealer that performed the recall and confirmed the date that the recall was serviced. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477259August 2, 2022
UNKNOWN OR OTHER
On 10/13/14 recall for power steering assist Freeland Chevrolet performed work. 3/10/17 Shift solenoid has short circuit Freeland preformed work. 6/10/22 The key gets stuck in ignition like the above 2 times and I can't get out of my car until I sit and wait for it to finally click to get my key out. I am 70 years old and it gets very hot trapped in my car from this problem that hasn't been corrected. I contacted GMAC to no avail. I only have 56,185 miles on this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473176July 10, 2022
FUEL/PROPULSION SYSTEM
Gas smell when driving and while parked. Mechanic lifted car and saw gas on the top of gas tank, car starting to stall during initial start up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460956April 15, 2022
FUEL SYSTEM, GASOLINE
The contact's mother owns a 2006 Saturn Ion. The contact stated that after driving the vehicle to his residence and parking the vehicle in the garage, he observed that a puddle of gasoline had accumulated overnight underneath the vehicle from the fuel tank by the driver's side rear wheel. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact stated that the failure might be related to NHTSA Campaign Number: 09V419000 (Fuel System, Gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460671April 13, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2007 Saturn Ion. The contact stated that while he was attempting to start the vehicle failed to start. The contact stated no warning light was illuminated. The contact stated he began to smell a fuel odor inside and outside the vehicle and also saw a fuel leak between the rear tires. The contact took the vehicle to an independent mechanic and was informed that the fuel pump module needed to be replaced. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V459000 (Fuel system, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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