Saturn Ion Complaints

4,344 consumer complaints on file.

#10894019August 8, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894210August 8, 2016
ELECTRICAL SYSTEM
MARCH 2015 - DEALERSHIP REPLACED THE RECALLED IGNITION. SHORTLY AFTER THE CAR WOULDN'T START A FEW TIMES, AND I REPLACED THE STARTER. JUNE-JULY 2016 - THE CAR WOULDN'T START AND THE PASSLOCK LIGHT WOULD TURN ON. AFTER RESETTING THE PASSLOCK (LEAVE THE IGNITION TURNED TO THE RUN POSITION FOR 10 MINUTES) IT WOULD START IMEDIATELY. JULY 11, 2016 - TAKEN TO THE SAME DEALERSHIP AND TOLD THEM IT STARTED AFTER THE IGNITION WAS CHANGED. TOLD THAT IT WAS THE BODY CONTROL MONITOR ($829). REPAIRS FINISHED JULY 15, 2016. AUGUST 4, 2016 - CAR TAKEN BACK FOR TROUBLE STARTING ONCE MORE. AUGUST 8, 2016 - IGNITION CHANGED ONCE MORE, BUT CHARGED AGAIN BECAUSE GM WOULDN'T COVER IT. I FIND IT RIDICULOUS THAT MY CAR WORKED FINE UNTIL I HAD A PART CHANGED DUE TO A RECALL, AND NOW THAT REPLACEMENT WAS FAULTY AND I'M BEING CHARGED FOR IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892546August 2, 2016
ELECTRICAL SYSTEM
WHEN YOU TURN THE IGNITION KEY TO THE OFF POSITION SOMETIMES YOU CAN NOT REMOVE THE KEY AND WHEN YOU CAN NOT REMOVE THE KEY YOU CAN NOT OPEN THE DOORS BECAUSE IT HAS AUTOMATIC DOOR LOCKS WHEN YOU PUT THE CAR IN GEAR TO MOVE. WHEN THIS HAPPENS YOU MUST RESTART THE CAR UNTIL THE IGNITION RELEASES THE KEY, WHICH PUTS UNDO WEAR AND TEAR ON THE STARTER AND SYSTEM. I HAVE TAKEN IT TO A SHOP THREE TIMES TO HAVE IT REPAIRED BUT THEY SAY THEY CAN NOT FIND ANY PROBLEM. SO THEY KEPT THE CAR A WEEK TO TRY TO FIND THE PROBLEM. I JUST LEARNED THAT THE SHOP I AM TAKING IT TO HAS ALL THE APPEARANCE OF A DEALERSHIP BUT THEY ARE NOT A DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892556August 2, 2016
ENGINE
ENGINE FAILED AT 125,000 MILES. ENGINE SPECIALIST DETERMINED CYLINDER #4 OIL STARVATION AS THE CAUSE. OIL CHANGE INTERVALS HAVE ALWAYS BEEN APPROXIMATELY 7500 MILES. ENGINE STALLED OUT AND WOULD NOT CRANK TO RESTART. ENGINE WILL NEED TO BE REPLACED. COST: APPROXIMATELY $4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888528July 26, 2016
FUEL/PROPULSION SYSTEM
A WEEK AGO, MY CAR WOULDN'T START ON THE FIRST TRY, BUT DID START ON THE SECOND. AS I DROVE AROUND TOWN THAT DAY RUNNING ERRANDS (MULTIPLE STOPS/STARTS), I BEGAN TO SMELL GAS AS I WALKED AROUND THE BACK OF THE CAR. THE NEXT TIME I DROVE THE CAR WAS 3 DAYS AGO; EVERY TIME I TRIED TO START THE CAR IT TOOK 2 TRIES, AND THE GAS SMELL NEAR THE BACK OF THE CAR WAS WORSE. I ALSO BEGAN TO SMELL A STRONG GAS SMELL AS I LOADED BAGS INTO THE TRUNK. YESTERDAY, I EXPERIENCED ALL OF THOSE ISSUES, PLUS I HAD TO DRIVE WITH THE WINDOWS OPEN BECAUSE THE GAS SMELL WAS NOW VERY BAD INSIDE THE CAR. WHEN I PARKED AT THE SUPERMARKET, I WAS ABLE TO SEE A SMALL AMOUNT OF GAS ON THE RAIN-WET PAVEMENT, COMING FROM JUST AHEAD OF THE REAR DRIVER SIDE TIRE. THE PROGRESSION OF THE LEAK WAS FAST - OVER 7 DAYS, AND ONLY ABOUT 70 MILES DRIVEN (I DRIVE <5,000 MI / YR). I WENT ONLINE TO RESEARCH THE PROBLEM, AND FOUND GM RECALL #090226 / NHTSA CAMPAIGN ID# 09V419000, WHICH PERFECTLY DESCRIBES WHAT'S HAPPENING. I'M PLANNING TO CALL GM TOMORROW ABOUT THIS, BUT I EXPECT TO BE DISAPPOINTED, SINCE MY CAR WAS NOT PURCHASED OR REGISTERED IN ANY OF THE STATES LISTED IN THE RECALL. IT SHOULDN'T MATTER WHERE I BOUGHT OR REGISTERED MY SATURN; IF MY CAR DEMONSTRATES THE SAME DEFECT, THE REPAIR SHOULD BE COVERED BY GM. I ALSO FOUND A SCARY NUMBER OF COMPLAINTS ON VARIOUS WEBSITES FROM OTHER SATURN OWNERS WHO ARE EXPERIENCING THE SAME PROBLEMS, BUT ARE ALSO NOT INCLUDED IN THE RECALL. HOW MANY IS 'ENOUGH' FOR GM TO EXPAND THE RECALL? GM'S FAILURE TO ADDRESS *ALL* OF THE CARS AFFECTED BY THIS PROBLEM IS APPALLING AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888758July 26, 2016
FUEL/PROPULSION SYSTEM
GAS LEAK COMING FROM TOP OF GAS TANK I HAVE GRANDCHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887599July 21, 2016
STEERING
TL* THE CONTACT OWNED A 2004 SATURN ION. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10886156July 20, 2016
ENGINE
ON SAT., JULY 2, 2016 I NOTICED A LOUD NOISE COMING FROM THE ENGINE AREA. BEING A HOLIDAY WEEKEND, I HAD TO WAIT TO TAKE IT TO THE DEALERSHIP ON TUES., JULY 5, 2016. I ENDED UP TAKING IT TO A REPUTABLE MECHANIC THAT DAY AFTER A RUNAROUND AT THE DEALERSHIP AND FILING A COMPLAINT AGAINST THEM. THE MECHANIC DID NOT KNOW HOW I MADE IT TO HIS SHOP. THE TIMING CHAIN WAS COMPLETELY LOOSE AND TENSIONER HAD BROKE OFF INSIDE AS WELL AS A COUPLE OF BOLTS. LOOKING AT THE OIL NOZZLER IT WAS BLOCKED WHICH COULD BE CAUSING LACK OF OIL GOING TO THE TENSIONER/CHAIN. I HAVE READ POSTS THAT THIS WAS AN ISSUE ON CERTAIN SATURN CARS AS WELL AS TIMING CHAIN. I PURCHASED MY CAR NEW IN JUNE 2003 AND HAVE MAINTAINED IT VERY WELL, BARELY DRIVING 5,000 MI./YR. KEEPING THE OIL CHANGED WHEN REQUIRED. I AM NOT CERTAIN IF THE CAR WAS IN MOTION AT THE TIME THIS OCCURRED OR IF IT HAPPENED AT START UP. I WAS ABLE TO DRIVE IT TO THE MECHANIC, HOWEVER, HE DID NOT SEE HOW I COULD HAVE MADE IT THERE DUE TO THE CONDITION OF THE PARTS. I WAS DRIVING ON THE FWY. AT 65 MPH AND MADE IT THERE SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885962July 19, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 35 MPH, A STRONG ODOR OF FUEL WAS PRESENT IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885237July 16, 2016
ELECTRICAL SYSTEM
HAD IGNITION RECALL DONE, NOW KEY GETS STUCK IN IGNITION SO CAR CAN NOT BE TURNED TO OFF POSITION OR REMOVE KEY. THIS NEVER HAPPENED BEFORE RECALL WAS DONE. HAVE SEEN MANY SIMILAR COMPLAINTS ABOUT THIS ISSUE WITH THIS MODEL SATURN. THIS SHOULD' BE A RECALL ITEM BY GMC AS IT IS OBVIOUSLY INSTALLING FAULTY PARTS. I BELIEVE THIS ITEM COULD POSSIBLY CAUSE A FIRE HAZARD. WHEN I TALKED TO THE GMC DEALER I WAS TOLD SINCE THE RECALL HAD ALREADY BEEN DONE. (EVEN THO WITH FAULTY PARTS) IT WOULD COST $110.00 JUST TO CHECK IT OUT AND THEN A COUPLE HUNDRED MORE TO FIX THE PROBLEM THEY CAUSED WHEN DOING THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884017July 11, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE THE VEHICLE WAS STATIONARY, THE FUEL LINES RUSTED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884011July 11, 2016
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A COMPETE LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND REQUIRED EXCESSIVE FORCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,939.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882584July 5, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. AT THE TIME OF THE CRASH, THE SEAT BELT DETACHED AND THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10881813June 30, 2016
STRUCTURE:BODY
WHILE DRIVING ON AN INTERSTATE AT 65 MPH THE HOOD'S LATCH ARM BROKE OFF CAUSING THE HOOD TO FLY OPEN AND STRIKE THE WINDSHIELD. THE METAL AROUND THE ARM APPEARS TO HAVE RUSTED ENOUGH TO CAUSE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881568June 29, 2016
ELECTRICAL SYSTEM
COMPLAINTS INVOLVING AUTOMATIC POWER GEAR SHIFT NOT WORKING PROPERLY. NOT ABLE TO ENGAGE THE GEAR SHIFT IN ORDER TO BE ABLE TO GET THE KEY OUT OF IGNITION. HAVE TO KEEP ON STARTING AND SHIFTING IN ORDER TO BE ABLE TO DISENGAGED THE KEY OUT. CAN NO LONGER DRIVE THE CAR BECAUSE AFRAID WON'T BE ABLE TO GET THE KEY OUT OF IGNITION. THIS ALL STARTED AFTER WE HAD A RECALL ON IGNITION WHICH WAS REPLACED. THERE IS A RECALL ON THIS ISSUE BUT FOR SOME REASON THIS VIN# WAS NOT INCLUDED IN THE RECALL. THIS IS AN ISSUE ON THE SAME MODEL, YEAR, CAR WITH DIFFERENT VIN#. I WOULD APPRECIATE IT IF YOU WOULD INTO THIS SITUATION FOR WHICH I'M PRETTY SURE THERE SHOULD BE A RECALL ON THIS VIN# ALSO. I HAD TO CALL A LOCK SMITH ONE TIME BECAUSE I WASN'T ABLE TO GET THE KEY OUT OFF IGNITION SINCE THEN HAVEN'T DRIVEN THE CAR. THIS HAPPENS AFTER I'VE BEEN DRIVING AND THEN I GO TO PARK IT AND NOT ABLE TO TAKE KEY OUT OF IGNITION BECAUSE THE GEAR SHIFT ISN'T WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876530June 25, 2016
FUEL/PROPULSION SYSTEM
I RECENTLY BOUGHT THIS VEHICLE AND STARTED SMELLING GASOLINE FUMES WHILE DRIVING THE CAR AND AFTER THE CAR HAS BEEN PARKED. LOOKED ONLINE AND SEEN THERE WAS A RECALL FOR THE FUEL PUMP MODULE BUT ONLY IN CERTAIN STATES. THIS CAR CAME FROM FLORIDA BUT WAS PURCHASED IN KENTUCKY. IM REALLY GETTING SCARED TO DRIVE MY OWN CAR OUT OF FEAR IT MAY IGNITE AND CAUSE A FIRE OR MAYBE EVEN BLOW UP. PLEASE I NEED HELP WITH SOME KIND OF RECALL ON THIS VEHICLE TO GET THIS PROBLEM FIXED! SEEMS TO BE A PROBLEM CONSIDERING THERE WAS A RECALL ON THESE VEHICLES. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876390June 24, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V281000 (FUEL SYSTEM, OTHER). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875511June 21, 2016
AIR BAGS
I WAS IN CALIFORNIA DRIVING ON A CURVING MOUNTAIN ROAD IN LAKE ARROWHEAD- IT WAS DARK. I VEERED OFF THE ROAD INTO A TREE. I DON'T HAVE A CLEAR MEMORY OF MUCH AFTER THAT.THE AIRBAGS DID NOT DEPLOY. MY FACE BROKE THE WINDSHIELD. I HAD MY SEAT BELT IMPROPERLY FASTENED. I SUSTAINED A CONCUSSION AND BROKE LEFT NASAL BONE AND SEPTUM DEEP LACERATIONS UNDER LEFT EYE ACROSS TOP OF NOSE. PARAMEDICS TOOK ME LOCAL HOSPITAL WHERE THEY THOUGHT I'D BETTER GO DOWN TO A BIG HOSPITAL AND THEY SENT ME TO ARROWHEAD REGENCY HOSPITAL DOWN THE HILL IN SAN BRENARDINO.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10875559June 21, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT OUTSIDE THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875277June 20, 2016
FUEL/PROPULSION SYSTEM
RE THE 2013 FUEL SYSTEM RECALL. PARTS CRACKED AND FUEL LEAKED. GM RECALLED AND PROMISED TO REPLACE SYSTEM. MY VEHICLE BEGAN LEADING IN MAY OF 2016. I BROUGHT IT TO THE DEALER WHERE IT HAS SAT FOR ONE MONTH. DEALER UNABLE TO GET FUEL FILLER ASSEMBLY PART 15918244 FROM GM AND GM MAKING NO PROMISES ABOUT FIXING IT OR GETTING THE PART. THEY HAVE SAID THE PROBLEM MAY OR MAY NOT EVER BE RESOLVED. THEY CLAIM THE SUPPLIER MAY BE ABLE TO SUPPLY BY MID-AUGUST. THEN THEY UPDATED IT TO MAYBE IN SEPTEMBER. IN THE MEANTIME, I HAVE TO RENT A CAR WITH NO END IN SIGHT. CAN;T GET DEFINITIVE ANSWER FROM GM REGARDING IF OR WHEN PART WILL BE DELIVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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