Saturn Ion Complaints

4,344 consumer complaints on file.

#10321550March 23, 2010
STEERING
1. THE POWER STEERING ON MY VEHICLE WENT OUT THREE TIMES LAST WEEK (3/14/10, 3/16/10, AND 3/18/10). 2. A WARNING NOISE WOULD SOUND LIKE WHEN THERE IS LOW FUEL, AND THE DASH SHOWED THE MESSAGE "PWR STR". A COUPLE OF SECONDS LATER, THE POWER STEERING WENT OUT. EACH TIME THE VEHICLE WAS STARTED AFTER, THERE WAS NO PROBLEM. 3. I CONTACTED THE SATURN DEALERSHIP WHERE I PURCHASED THE VEHICLE, AND DIAGNOSTICS WERE RUN. THE DEALERSHIP FOUND A CODE RESULTING IN A NEW POWER STEERING MOTOR BEING NEEDED. FORTUNATELY, MY EXTENDED WARRANTY COVERED THE REPAIR AS THE COST TOTAL OVER $400.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321335March 22, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THEN THE VEHICLE LOST POWER STEERING. SHE WAS ABLE TO DRIVE THE VEHICLE HOME AND NOTIFIED A LOCAL REPAIR FACILITY. THE NEXT MORNING, WHEN SHE TRIED TO DRIVE THE VEHICLE TO THE REPAIR SHOP, THE POWER STEERING FUNCTIONED NORMALLY AND THE MECHANIC COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AFTER INSPECTING IT. A FEW MONTHS LATER, THE SAME FAILURE OCCURRED AND THE POWER STEERING LIGHT ILLUMINATED AND SHE LOST POWER STEERING AND CONTROL OF THE STEERING WHEEL. WHEN SHE TURNED THE VEHICLE OFF AND RESTARTED IT THE PROBLEM SEEMED TO CORRECT ITSELF. SHE TOOK THE VEHICLE TO A DEALER WHO STATED THAT SHE NEEDED A POWER STEERING MOTOR. THE VEHICLE WAS NOT REPAIRED WHEN THE COMPLAINT WAS FILED. SHE HAD NOT CALLED THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS 19,318. THE FAILURE MILEAGE WAS APPROXIMATELY 19,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321374March 22, 2010
STEERING:HYDRAULIC POWER ASSIST SYSTEM
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE POWER STEERING SUDDENLY STOPPED FUNCTIONING. SHE EXPERIENCED EXTREME DIFFICULTY WHEN SHE TRIED TO CONTROL THE STEERING WHEEL. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE POWER STEERING LIGHT ILLUMINATED. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE POWER STEERING MOTOR AT THE OWNERS EXPENSE. THE FAILURE HAS NOT RECURRED SINCE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON HIS VEHICLE AND THAT THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE REPAIRS. THE CURRENT MILEAGE WAS APPROXIMATELY 28,000. THE FAILURE MILEAGE WAS APPROXIMATELY 27,500. UPDATED 09/29/10 *BF UPDATED 10/01/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321467March 22, 2010
STEERING
THE POWER STEERING FAILS AND THE VEHICLE BECOMES VERY DIFFICULT TO TURN. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321126March 20, 2010
STEERING
MY CAR IS A 2006 SATURN ION. THE PROBLEM IS THAT THE POWER STEERING ON THE CAR WILL GO OUT WHILE THE CAR IS IN OPERATION. IF THE CAR IS SHUT OFF AND THEN RESTARTED, THE POWER STEERING WILL BE OPERATIVE FOR ABOUT 5 MINUTES BUT THEN DIE AGAIN. THIS PROCESS IS REPETITIVE. THE POWER STEERING FAILS EVERYTIME THE CAR IS BEING DRIVEN OVER A DISTANCE OF 2-3 MILES. MY CURSORY RESEARCH SHOWS THAT THIS IS A COMMON PROBLEM, AND THAT IT CREATES A GRAVE SAFETY HAZARD FOR THE FAILURE OCCURS WHILE THE CAR IS ON THE HIGHWAY. EVERY CASE I HAVE RESEARCHED (AND THERE ARE MANY) SHOWS THIS IS HAPPENING BETWEEN 30,000 TO 60,000 MILES ON MOST IONS. PLEASE HELP - THE COST OF THE REPAIR IS ANYWHERE FROM $1200 TO $1500 DOLLARS. I TAKE MY DAUGHTER TO SCHOOL IN THIS CAR EVERYDAY AND SIMPLY DO NOT HAVE THE INCOME TO SCRAP THIS CAR AND GO PURCHASE ANOTHER ONE. I FULLY EXPECT THAT YOU WILL DO NOTHING ABOUT THIS SINCE YOU ARE IN THE TANK FOR GM AND TO BUSY CHASING TOYOTAS, BUT YOUR OWN STATED POLICY IS TOO REMEDY ANY SITUATION WHERE SAFE OPERATION OF THE CAR IS RENDERED PRACTICALLY IMPOSSIBLE. WHAT COULD BE MORE DANGEROUS THAN OPERATING A CAR THAT LOSES IT ABILITY TO BE STEERED WHILE IT IS IN MOTION. PLEASE DO YOUR JOB AND ADDRESS THIS!! I BEG. THIS PROBLEM HAS BEEN REPORTED AND IT IS TIME TO CURE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321170March 20, 2010
STEERING
POWER STEERING GOES OUT INTERMITTENTLY WHEN RESTARTING THE CAR IT APPEARS TO WORK AGAIN FOR A WHILE. THERE DOES NOT APPEAR TO BE ANY PATTERN AS TO WHAT CAUSES THE POWER STEERING TO STOP WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321200March 20, 2010
STEERING
MY 2007 SATURN ION OCCASIONALLY LOSES POWER STEERING. WHEN IT DOES, THE CAR CHIMES 3 TIMES AND DISPLAYS PWR STR ON THE ODOMETER DISPLAY. THIS HAPPENED ONCE LAST MONTH, ONCE YESTERDAY, AND 3 TIMES TODAY. IT SEEMS TO BE TRULY RANDOM, AS I DROVE 80 MILES BEFORE THE FIRST INCIDENT TODAY, ONLY A COUPLE OF MINUTES THE OTHER THREE TIMES, AND 90 MILES WITHOUT INCIDENT AFTER THE FINAL OCCURRENCE TODAY. POWER STEERING REMAINS OUT UNTIL I CYCLE THE IGNITION SWITCH. I FOUND THAT I COULD SWITCH TO OFF AND BACK ON QUICKLY ENOUGH TO KEEP THE ENGINE RUNNING, AND EVEN THIS BRIEF INTERRUPTION IN POWER WAS ENOUGH TO RESET THE FAULT. THIS IS A SERIOUS PROBLEM, AS THE CAR IS VERY HARD TO STEER WITHOUT POWER STEERING. I FEAR THAT MY WIFE MAY NOT BE STRONG ENOUGH TO "MUSCLE" THE CAR IN THIS CONDITION. A QUICK INTERNET SCAN INDICATES THAT THIS HAS BEEN A COMMON PROBLEM FOR SEVERAL MODEL YEARS, AND OTHER GM CARS WITH IDENTICAL COMPONENTS HAVE BEEN RECALLED, BUT NOT SATURN. PLEASE INSTIGATE A PROMPT INVESTIGATION AND GET THE RECALL GOING FOR THESE SATURN DEFECTS. THIS IS OBVIOUSLY A CONTROL MODULE PROBLEM SINCE IT IS SO EASY TO RESET, AND IS NOT RELATED TO THE MOTOR ITSELF OR OVERHEATING, SINCE NO COOLDOWN PERIOD IS REQUIRED TO RESTORE OPERATION. THE GM SOLUTION SEEMS TO BE REPLACING THE ENTIRE STEERING COLUMN FOR $1200! THIS IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320979March 19, 2010
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 10-15 MPH, WITHOUT WARNING THERE WAS A LOSS OF POWER STEERING . THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO CONTINUE IN OPERATION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321043March 19, 2010
STEERING
I HAVE BEEN EXPERIENCING POWER STEERING FAILURE EVERY DAY SINCE 2-16-10. WHEN I START THE CAR THE POWER STEERING IS WORKING, THEN AFTER A FEW MINUTES THE POWER STEERING FAILS, THE MESSAGE COMES UP PWR STR AND IT BECOMES INCREASINGLY DIFFICULT TO TURN THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321042March 19, 2010
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING AT 70 MPH THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. THE STEERING WHEEL WAS VERY HARD TO STEER . THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF AND THEN BACK ON. THE VEHCILE BEGAN TO OPERATE NORMALLY. HE DROVE ABOUT 5 MILES DOWN THE ROAD AND THE FAILURE OCCURRED AGAIN. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WAS NO RECALL FOR HIS VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AT THE TIME OF THE COMPLAINT . THE FAILURE MILEAGE WAS 76000 AND THE CURRENT MILEAGE WAS 79000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321117March 19, 2010
ELECTRICAL SYSTEM
THE IGNITION KEY DOES NOT COME OUT EASILY AFTER THE CAR ENGINE IS TURNED OFF. LAST YEAR,ONE DAY, THE KEY WOULD NOT TURN AT ALL AND THE ENGINE KEPT RUNNING FOR ABOUT 4 HOURS BEFORE SATURN DEALER CAME TO SHUT OFF THE ENGINE. THE DEALER REPLACED THE IGNITION KEY CYLINDER. BUT THE PROBLEM PERSISTS. IT IS SO OFTEN NOW THAT I AM NOT DRIVING MY SATURN. I FEAR THE KEY WILL,ONE DAY, GET STUCK AND NOT COME OUT AT ALL. GMC HAVE BEEN INFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320716March 18, 2010
STEERING
POWER STEERING TURNS OFF FREQUENTLY WHILE DRIVING, IN A FIFTEEN MINUTE DRIVE TO WORK THE POWER STEERING WILL SHUT OFF AROUND 3 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320732March 18, 2010
STEERING
I WAS DRIVING MY 2006 SATURN ION AND THE POWER STEERING WENT OUT . WHEN I RESTARTED MY CAR IT WENT BACK ON, THEN WENT OUT AGAIN ABOUT 100FT UP THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320503March 17, 2010
STEERING
AT ANY SPEED THE POWER STEERING GOES OUT MAKING IT HARD TO STEER AT LOW SPEEDS. MY CAR IS A 2004 SATURN ION 2. THIS IS A GM CAR AND HAS THE SAME PROBLEM AS THE RECENTLY RECALLED CHEVY'S AND PONTIACS. THE PROBLEM STARTED A YEAR AGO. THE CAR HAS NOT BEEN DRIVEN SINCE AUGUST 2009. I HAVE FOUND NUMEROUS COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM AN WOULD LIKE TO HAVE MY CAR INCLUDED IN THE RECALL. GM DOES KNOW ABOUT THIS PROBLEM AND IN AN EMAIL TO ITS SERVICE AGENTS SAID SATURN IONS WERE NOT INCLUDED. WHY? THIS COULD HAVE AND MAY HAVE ALREADY CAUSED ACCIDENTS. I WOULD LIKE SOME ANSWERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320077March 16, 2010
STEERING
WHILE DRIVING MY 2007 SATURN ION'S POWER STEERING STOPS WORKING AND THE PWR STR MESSAGE IS GIVEN ON THE CONSOLE. THIS IS A HUGE SAFETY ISSUE AS THE CAR IS VERY HARD TO STEER WHEN THE POWER STEERING GOES OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320122March 16, 2010
ENGINE AND ENGINE COOLING, STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. A CHIME SOUNDED INSIDE OF THE VEHICLE. THERE WAS DIFFICULTY STEERING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION. ALSO, TWO WEEKS PRIOR TO THE FAILURES THE ENGINE STALLED WITHOUT WARNING. THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320157March 16, 2010
STEERING
FOR THE PAST THREE WEEKS, THE POWER STEERING ON MY 2007 SATURN ION TURNS OFF WHILE I'M DRIVING. I HAVE TO TURN OFF THE CAR AND RE-START IT. IT HAS HAPPENED WHILE I'M GOING OVER 55 MPH ON THE HIGHWAY. IT HAPPENS AT LEAST 6 TIMES PER DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320240March 16, 2010
STEERING
MY 2006 SATURN ION 2 HAS AN ISSUE WITH THE POWER STEERING. THE LIGHT COMES ON AND THEN THE POWER STEERING TURNS OFF AND WE HAVE TO MANUALLY STEER THE CAR. THERE IS NO RHYME OR REASON AS TO WHEN OR WHY IT COMES ON. WE WILL THEN TURN THE CAR OFF, THEN BACK ON AND THEN THE SAME THING WILL HAPPEN. THIS MAKES FOR A DANGEROUS SITUATION, ESPECIALLY WHEN TURNING CORNERS. WE ARE CURRENTLY IN THE PROCESS OF HAVING OUR MECHANIC LOOK AT IT TO SEE IF HE CAN FIX IT. APPARENTLY THE SATURN'S STEERING COLUMN IS THE SAME ONE THAT IS IN THE CHEVY COBALT THAT WAS RECENTLY RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320278March 16, 2010
STEERING
POWER STEERING FAILED WHILE I WAS DRIVING. HAD TO PULL OVER, TURN OFF CAR, AND TURN BACK ON. THIRD TIME THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319935March 15, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 SATURN ION . WHILE DRIVING AT 30 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD STALL. THE DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE MILEAGE WAS HIGH AND THEY DID NOT HAVE ENOUGH COMPLAINTS FROM NHTSA TO RECALL THE VEHICLE. THE CONTACT HAS ALSO EXPERIENCED PROBLEMS WITH THE POWER STEERING WHEN DRIVING AT A SPEED OF 15-20 MPH. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALERSHIP AND THEY INFORMED HER THAT THE ELECTRIC POWER STEERING MOTOR NEEDED TO BE REPLACED .THE APPROXIMATE FAILURE MILEAGE WAS 64000 AND THE CURRENT MILEAGE WAS 74500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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