Saturn Ion Complaints

4,344 consumer complaints on file.

#10335188June 8, 2010
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT WOULD ILLUMINATE FOLLOWED BY A WARNING CHIME. THE DEALER REPLACED THE ELECTRONIC POWER STEERING MOTOR AND ADVISED THE CONTACT THAT THEY WERE AWARE OF THE STEERING FAILURES IN THE VEHICLE BUT THERE WERE NO RECALLS. THE VIN WAS NOT ACCEPTED. THE FAILURE AND CURRENT MILEAGES WERE 36,473.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335222June 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE WOULD BEGIN TO ABNORMALLY JERK AND WOULD INDEPENDENTLY SLIP OUT OF GEAR. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED AND THE CONTACT BELIEVED THE DEALER WOULD NOT REPAIR THE VEHICLE DUE TO A MISDIAGNOSIS. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335226June 8, 2010
STEERING
POWER STEERING WILL SUDDENLY LOCK UP AND LIGHT WILL FLASH POWER STRING ON DASH. THIS OCCURS AT 5 MILES PER HOUR UP TO 70 PLUS MILES PER HOUR ON THE INTERSTATE. EXTREMELY EXTREMELY HARD TO GET OFF TO SIDE OF ROAD. THEN IF YOU PUT IN PARK AND TURN THE CAR OFF AND BACK ON, THE POWER STEERING WILL WORK FOR ANOTHER 5 TO 10 MILES OR SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334969June 7, 2010
STEERING:COLUMN
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING AT APPROXIMATELY 30-40 MPH, THE POWER STEERING LIGHT ILLUMINATED. THE CONTACT PULLED OVER, PARKED AND TURNED OFF THE VEHICLE. AFTER RESTARTING, THE VEHICLE BEHAVED NORMALLY. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT AND THE FAILURE BECAME AN EVERYDAY OCCURRENCE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE CURRENT MILEAGE WAS 66,414.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334789June 6, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. THERE WAS A SAFETY ALERT LETTER ISSUED NOVEMBER OF 2009 FOR 2003 SATURN ION OWNERS WITH STIPULATIONS CLAIMING THAT THE CAR HAD TO BE IN SERVICE FOR 5 YEARS OR LESS TO BE ABLE TO HAVE THE PART REPAIRED AT NO COST. NO ONE FALLS UNDER THIS CRITERIA CONSIDERING THAT THIS ALERT WAS SENT OUT IN NOVEMBER OF 2009, REFER TO SAFETY ALERT #09280. MY CAR HAS 55,000 MILES ON IT AND A TRANSMISSION IS NOT AN EXPENSE THAT A SATURN CUSTOMER SHOULD HAVE TO BE PAYING IN MY OPINION. THEY DO OFFER A 50% OFF DEAL WHERE THEY TAKE CARE OF HALF THE COST. IT'S A $5000 JOB AND HALF IS $2500, STILL A VERY HIGH COST FOR A PROBLEM THAT SHOULD HAVE BEEN CONSIDERED A RECALL. I HAVE ONLY HAD THIS CAR FOR 2 YEARS AND TO HAVE THIS PROBLEM ON A CAR THAT I HAVE A CAR PAYMENT ON. PLEASE ASSIST THE SATURN OWNERS IN FINDING OUT HOW THIS DID NOT BECOME A RECALL. SO MANY PEOPLE ARE HAVING THIS ISSUE AND IT SEEMS UNFAIR TO HAVE TO PAY MORE MONEY FOR A DEFECT IN THE SATURN ION AND VUE'S TRANSMISSION. THANK YOU FOR YOUR TIME AND HELP IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334803June 6, 2010
STEERING
SINCE DECEMBER, THE POWER STEERING GOES OUT SEVERAL TIMES A WEEK ON MY 2007 SATURN ION. I HAVE NOT HAD THE MONEY TO FIX IT, BUT IT APPEARS THAT MANY OTHERS ARE HAVING THE SAME PROBLEM. IT APPEARS TO BE A SIMILAR PROBLEM TO A RECALL THAT HAS ALREADY BEEN MADE FOR OTHER GM MODELS WITH A POWER STEERING MOTOR ON THE STEERING COLUMN. IF I STOP AND TURN THE CAR OFF AND BACK ON, IT FIXES ITSELF. WE ARE UNSURE ABOUT HOW TO GO ABOUT HAVING THE PROBLEM DIAGNOSED AND CORRECTED GIVEN THAT SATURN NO LONGER EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334537June 4, 2010
STEERING
2004 SATURN ION 4 CYLINDER STRAIGHT DRIVE TRANSMISSION-MILEAGE 20,800. POWER STEERING MESSAGE KEEPS COMING ON. IN DAILY 62 MILE DRIVE, COMES ON A MIN OF 6 TIMES. HAVE TO PULL OFF ROAD, TURN CAR OFF, WAIT FOR ELECTRONIC STEERING TO RESET AND TURN CAR BACK ON. WHEN MESSAGE FLASHES, STEERING IS EXTREMELY HARD TO TURN. IF YOU ARE IN A CURVE OR TURN CAN LEAD TO AN ACCIDENT. HAS BEEN HAPPENING SINCE NOV 2009. CALL SATURN OF CONCORD, TALKED TO SERVICE MANAGER. SAID THERE WAS RECALL BUT MY VIN # WAS NOT INCLUDED IN RECALL. COST TO REPAIR - $50 DIAGNOSTIC TEST - $800 FOR PART. CALLED GM CUST SERVICE WAS BASICALLY TOLD THERE WAS A RECALL BUT IT WAS FOR CHEV. COBALT, NOT SATURN ION. GOOGLED AND FOUND HUNDREDS OF CUSTOMERS WHO HAVE HAD THE SAME PROBLEM WITH SATURN ION 2003, 2004, ETC. GM CUST SERVICE WOULD NOT ACKNOWLEDGE THAT ANY COMPLAINTS HAD BEEN FILED WITH GM USING HIPPA LAW TO JUSTIFY NOT TELLING ME IF COMPLAINTS HAVE BEEN FILED. WANT GM TO REPAIR MY CAR PROBLEM AT NO CHARGE. OBVIOUSLY MANUF DEFECT IN THIS MODEL OF SATURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334641June 4, 2010
STEERING
POWER STEERING FAILS WHILE DRIVING DOWN THE HIGHWAY/ROAD IN MY 2004 SATURN ION 3. POWER STEERING INDICATOR GOES OFF WHEN I LOOSE THE POWER STEERING. PULL OVER AND SHUT OF CAR AND RESTART EVERYTHING SEEMS FINE FOR A FEW MILES THEN THE PROBLEM STARTS OVER AGAIN. SEVERE SAFETY ISSUE- ESPECIALLY WHEN MY WIFE IS DRIVING WITH THE KIDS. AFTER RESEARCHING, FINDING OUT THIS IS BECOMING A COMMON PROBLEM- WHY NO RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334497June 3, 2010
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THE KEY WOULD NOT RELEASE FROM THE IGNITION EVEN WITH THE VEHICLE IN PARK. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE IGNITION CYLINDER ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334274June 2, 2010
STEERING
WAS DRIVING ALONG ONE DAY HEARD A CHIME IN MY CAR,LOOKED AT THE DASH...IT SAID "PWR STRNG" AND AT THAT VERY MOMENT I HAD LOST MY POWER STEERING. FROM THEN ON UNTIL THE PRESENT IT GOES OUT AND COMES BACK ON AFTER I HAVE SHUT THE CAR OFF BUT ONLY FOR A SHORT TIME,THEN IT GOES RIGHT BACK OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334024June 1, 2010
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING AT SPEEDS OF 15 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND THE WHEELS LOCKED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE OFF THE ROADWAY SHUT OFF THE VEHICLE. WHEN RESTARTING, THE VEHICLE APPEARED TO HAVE RESUMED NORMAL OPERATION HOWEVER; THE FAILURE RECURRED WITHIN ONE MILE OF TRAVEL. THE DEALER ADVISED THE POWER STEERING MOTOR MAY HAVE NEEDED TO BE REPLACED BUT HE WOULD HAVE TO PERFORM A DIAGNOSTIC TEST TO CONFIRM THE FAILURE. THERE VEHICLE WAS NOT REPAIRED .THE FAILURE MILEAGE WAS 88,900 AND THE CURRENT MILEAGE WAS 89,093.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334053June 1, 2010
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND SHE WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO NOTIFIED THE DEALER OF THE FAILURE. THE DEALER CONFIRMED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THERE WERE NO RELATED RECALLS; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334084June 1, 2010
STEERING
THE POWER STEERING IN MY 2006 SATURN ION WOULD FAIL INTERMITTENTLY BEGINNING IN AUGUST OF 2009. THERE WOULD BE A CLICKING NOISE IN MY STEERING COLUMN, THE POWER STEERING ALERT INDICATOR WOULD FLASH AND THEN THE POWER STEERING WOULD FAIL. THE PROBLEM PERSISTED WITH THE FAILURES OCCURRING MORE FREQUENTLY AND LONGER IN LENGTH OF FAILURE TIME. THEY OCCURRED AT RANDOM SPEEDS AND DURING DIFFERENT TIMES OF A DRIVE, (I.E. IN THE MIDDLE OF A TURN, ON A STRAIGHT PATH, WHEN I START THE CAR, LONGER INTO THE DRIVE, ETC..) AS OF APRIL OF 2010, THE POWER STEERING IS MORE OR LESS GONE. I DON'T HAVE POWER STEERING MORE THAN I DO HAVE POWER STEERING. I TOOK IT INTO THE DEALER TO FIND OUT WHAT THE PROBLEM WAS AND THEY SAID IT WAS A FAULTY CONTROL MODULE. IT IS AN $800 REPAIR. I AM WONDERING WHY THE EXACT SAME PART WAS RECALLED IN THE CHEVY COBALT AND NOT THE SATURN ION. THIS CAR, AND OTHERS LIKE IT WITH THIS PART IN INSTALLED, ARE NOT SAFE TO DRIVE WITH THE POWER STEERING CONSTANTLY FAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334120June 1, 2010
ELECTRICAL SYSTEM
1. MY VEHICLE BEGAN HAVING PROBLEMS STARTING IN HOT WEATHER LAST SUMMER. 2. LAST MONDAY, MAY 24, 2010, MY CAR WOULD NOT START AT THE END OF THE DAY. USUALLY IF I WAITED TEN MINUTES OR SO AND TRIED AGAIN, THE VEHICLE STARTED. THIS TIME I ATTEMPT THREE TIMES IN A THIRTY MINUTE PERIOD AND THE CAR DID NOT START. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED IT. FORTUNATELY THE NEXT DAY, THERE WERE SIMILAR CONDITIONS AND MY VEHICLE WOULD NOT START IN THE AFTERNOON. 3. THERE WERE NO CODES THERE SHOWED UP ON THE CAR'S COMPUTER. DUE TO THE VOLTAGES NOT MATCHING BETWEEN MY VEHICLE AND THE MANUFACTURER'S SPECIFICATION, THE DEALERSHIP REPLACED THE IGNITION SWITCH. I HAVE NOT HAD ANY PROBLEMS SINCE EVEN THOUGH THERE ARE BEEN FOUR OR FIVE DAYS OF HOT WEATHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333961May 31, 2010
STEERING
WAS DRIVING ON INTERSTATE AND POWER STEERING WARNING CAME ON CAR AND STEERING WHEEL LOCK UP. IT JUST HAPPENED OUT OF NO WHERE. IT NOW HAPPENS EVERYTIME THE VEHICLE IS ON THE ROAD. IT IS A 2007 SATURN ION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333877May 30, 2010
FUEL SYSTEM, GASOLINE
I SMELLED GASOLINE AFTER I WOULD EXIT THE VEHICLE SINCE I BOUGHT IT IN SEPT. OF 2009. INVESTIGATED THE CAUSE AND FOUND GASOLINE COMING DOWN THE SIDE OF THE GAS TANK. REMOVED GAS TANK, AND FOUND THAT THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY WAS CRACKED AND LEAKING FUEL. I DID SOME RESEARCH AND FOUND THAT IN OCT. OF 2009 THERE WAS A RECALL FOR CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA CALIFORNIA, FLORIDA, NEVADA AND TEXAS. MY CAR IS A 2006 BUT THE CAR WAS ORIGINALLY SOLD IN THE STATE OF FL AND I PURCHASED THE CAR FROM A SATURN DEALER IN NC BUT THEY HAD PURCHASED IT AT AN AUCTION IN FL EARLIER IN THE 2009 YEAR. BY BUILD DATE MY CAR WAS VERY CLOSE TO BEING A 2007. I CONTACTED GM AND THEY INFORMED ME THAT MY CAR WAS NOT COVERED BY THIS RECALL. AN OEM FUEL PUMP ASSEMBLY WAS PURCHASED AND INSTALLED BY MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333889May 30, 2010
ELECTRICAL SYSTEM
MY 2005 SATURN ION WILL REFUSE TO START. I KNOW IT IS NOT THE BATTERY OR ALTERNATOR. ALL I HAVE TO DO IS LET IT SIT FOR A MINIMUM OF 15 MINUTES AND VIOLA IT WILL START. I BELIEVE IT HAS TO WITH THE PASS CODE IN THE KEY IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333904May 30, 2010
ELECTRICAL SYSTEM, STEERING
QUITE OFTEN, WITHOUT WARNING, THE POWER STEERING FAILS ON MY WIFE'S 2004 SATURN ION. SURPRISED AT FIRST BY THIS FAILURE, SHE HAS LEARNED NOT TO PANIC AND TO KEEP CONTROL OF THE CAR. INTERNET RESEARCH HAS TOLD US THAT GM IS AWARE OF THE PROBLEM AND ISSUED RECALLS ON OTHER MODELS WITH THE SAME SYSTEM. IT IS APPARENTLY AN EXPENSIVE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332688May 28, 2010
STEERING
WHILE DRIVING DOWN THE STREET GOING APPROXIMATELY 50 MPH, A MESSAGE CAME ON IN THE DASHBOARD SAYING PWR STEER, AND THEN IT FELT LIKE MY STEERING WHEEL LOCKED UP AND I COULDN'T TURN IT LEFT OR RIGHT. I HAD TO STOP AT A GAS STATION AND ASK FOR HELP. WHEN I TURNED MY CAR BACK ON, THE POWER STEERING WAS WORKING AGAIN. THIS HAS HAPPENED 3 TIMES SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332703May 28, 2010
STEERING
WHILE MAKING A TURN, THE POWER STEERING ON MY 2006 SATURN ION SUDDENLY WENT OUT. AS A RESULT, I HAD TO STEER THE CAR WITHOUT POWER STEERING TO A PARKING LOT AND TURNED OFF THE IGNITION TO CHECK UNDER THE HOOD. TURNING THE CAR OFF TEMPORARILY RESOLVED THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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