Saturn Ion Complaints

4,344 consumer complaints on file.

#11014004August 9, 2017
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION RECALL. AS A PART OF THE REPAIR, A NEW IGNITION KEY WAS PROVIDED. AFTER THE REPAIR, THE CONTACT WAS STILL ABLE TO USE THE OLD IGNITION KEY, BUT CONTINUED TO USE THE REPLACEMENT KEY INSTEAD. THE VEHICLE BEGAN EXPERIENCING A FAILURE WITH THE NEW IGNITION KEY AS IT WOULD NOT EJECT FROM THE IGNITION WHEN THE VEHICLE WAS TURNED OFF. THE FAILURE CAUSED THE VEHICLE'S BATTERY TO DIE AND THE VEHICLE TO BECOME INOPERABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 384,027.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012910August 4, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TOOK MY VEHICLE FOR INSPECTION IT PASSED SAFETY AND FAILED EMISSIONS ! THERE IS NO ENGINE CHECK LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012486August 3, 2017
STEERING
SINCE HAVING THE RECALLS FOR THE IGNITION DONE - WHEN THE CAR IS PLACED IN PARK I HAVE TO PULL THE SHIFTER TOWARD REVERSE TO GET THE KEY OUT. ALSO SINCE THE RECALLS WERE DONE ALL THE SUDDEN MY STEERING RACK IS MAKING A CLUNKING NOISE WHICH MY MECHANIC IS SAYING WILL SOON NEED REPLACED. IT WAS PERFECTLY FINE BEFORE THE RECALLS FOR THE IGNITION AND SUCH WERE DONE ON MY CAR. LITERALLY THE DAYS AFTER IS WHEN IT STARTED AND THE DEALERSHIP SAID THAT IT IS BECAUSE MY CAR IS OLD. NOT BUYING THAT ANSWER. ALL OF THIS HAS TO BE TIED TO A RECALL, I TAKE GREAT CARE OF MY CAR. I JUST HAD THE CONTROL ARMS REPLACED AS WELL AND THE MECHANIC SAID THEY WERE NEAR DISINTEGRATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010691July 26, 2017
ELECTRICAL SYSTEM
UNABLE TO SHUT VEHICLE OFF. REPEAT TURNING SWITCH ON AND OFF EVENTUALLY SHUTS VEHICLE OFF AND ABLE TO REMOVE KEY. VEHICLE IS PARKED WHEN ATTEMPTING TO SHUT OFF. ENGINE DOES NOT APPEAR TO BE RUNNING BUT UNABLE TO TAKE KEY OUT OF SWITCH. THIS HAS OCCURRED ON OR ABOUT YR 2012 TO CURRENT. DID NOT DRIVE VEHICLE AT ALL LAST YEAR (2016)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010459July 25, 2017
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS REPAIRED IN DECEMBER OF 2016 AT THE PAT O'BRIEN DEALER. AFTER THE REPAIR AND WHILE ATTEMPTING TO PARK, THE POWER STEERING SUDDENLY FAILED. THE CONTACT HAD TO MANEUVER THE STEERING WHEEL WITH EXCESSIVE FORCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010100July 22, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN DRIVING MY CHECK GAS CAP LIGHT COMES ON, AS WELL AS THE COOLANT LIGHT COMES ON WITHIN 5 MINUTES OF DRIVING THE VEHICLE. THIS HAS BEEN HAPPENING SINCE 2013, IT HAPPENS DURING DRIVING ON A HWY, IN THE CITY EVERYWHERE THE CAR IS DRIVEN, I PUSH THE RESET BUTTON AND IT CLEARS HOWEVER IT COMES BACK WITHIN 5 MINUTES....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010114July 22, 2017
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
I'VE HAD MY CAR IN THE SHOP TWICE FOR THE IGNITION SWITCH. ONE OF THE TIMES GM PAID FOR IT DUE TO A RECALL WITHIN MONTHS THE CAR WAS BACK INTO PASSLOCK LIGHT COMING ON CAR STALLING WHILE IN MOVEMENT KEY STUCK IN IGNITION HAVE TO WIGGLE IT TO GET IT BACK INTO THE TURN OFF POSITION. THIS LAST TIME AS OF TODAY THE CAR WILL NOT RUN YOU HAVE TROUBLE GETTING THE KEY OUT OF A LOCK THE PASSLOCK IS SHOWING ON THE CAR DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010014July 21, 2017
STEERING
THE POWER STEERING WENT OUT ON MY CAR TWICE SO FAR, BOTH TIMES I WAS DRIVING THE CAR AT THE TIME IT WENT OUT. THIS HAPPENED ONE WEEK APART AND BOTH TIMES THE POWER STEERING CAM BACK AFTER THE IGNITION WAS TURNED OFF AND THEN RESTARTED. THE FIRST TIME IT WENT OUT I WAS DRIVING ON AN INTERSTATE HIGHWAY AND THE SECOND IN THE CITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005577July 16, 2017
FUEL/PROPULSION SYSTEM
SAME ISSUE AS IN SATURN ION 2004 RECALL: RUSTED AREA ON FUEL LINE NEAR REAR DOOR. VERY SUDDEN FUEL LEAK (HALF GALLON) WHEN I ARRIVED HOME AND PARKED MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005083July 13, 2017
VISIBILITY/WIPER
IN THE PHOTOGRAPH BELOW YOU WILL SEE THE WIPER TRANSMISSION, MADE OF PLASTIC, THAT BROKE ON MY 2003 SATURN ION AND WAS REPLACED ON MY VEHICLE ON 7/7/2017 AT MY EXPENSE OF $298. I WAS STUNNED TO LEARN THAT ANY CAR MANUFACTURER WOULD USE PLASTIC FOR ANY MOVING PART IN A VEHICLE ENGINE COMPARTMENT. I HAVE BEEN IN CONTACT WITH GENERAL MOTORS, AND AT FIRST THEY TOLD ME THERE WAS NOTHING THEY COULD DO. HOWEVER, I HAVE REQUESTED THAT THEY DO A RECALL ON THE 2003 SATURN TO REPLACE THE WIPERS TRANSMISSIONS. I HAVE ALSO BEEN TOLD NOT TO WASTE MY TIME THAT THIS IS NOT CONSIDERED A SAFETY ISSUE BY NHTSA. LET ME ASSURE YOU, IT MOST DEFINITELY IS A SAFETY ISSUE. IT IS EXTREMELY DANGEROUS TO DRIVE WITHOUT THE USE OF WIPERS WHEN IT IS POURING RAIN. THE WIPER BROKER WHILE I WAS DRIVING IN MORNING RUSH HOUR TRAFFIC WHEN I THOUGHT A ROCK HAD HIT MY WINDSHIELD. IT WASN'T A ROCK, IT WAS THE WIPER THAT HAD SLAMMED BACK INTO MY WINDSHIELD. I HAD NO CHOICE BUT TO KEEP GOING UNTIL I REACHED MY DESTINATION AT WHICH TIME I CALLED A FRIEND WHO LOANED ME THEIR CAR UNTIL I COULD GET THIS FIXED. I HAVE ALSO DONE A LITTLE BIT OF RESEARCH ON THIS AND FOUND THAT MY CAR IS NOT THE ONLY SATURN 2003 THAT HAS HAD THIS PROBLEM. THE CASE FILE NUMBERS WITH GM ARE 8-2993888661 AND 8-3078081084, WITH THE LATTER BEING THE MOST RECENT COMMUNICATION. AND, WHILE I KNOW MY CARE IS 14 YEARS OLD, THE AGE SHOULD NOT BE AN ISSUE SINCE THE WIPER TRANSMISSION IS MADE OF PLASTIC. I THANK YOU FOR YOUR CONSIDERATION OF THIS MATTER, AND IF THIS IS NOT ON YOUR LIST OF SAFETY/HAZARDOUS CONDITIONS THAT IT BE ADDED TO THE LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002148June 29, 2017
UNKNOWN OR OTHER
CAR STOPPED IN MIDDLE OF STREET WHILE GOING OVER A DIP AT 25MPH AND SPEEDOMETER WENT UP TO 50MPH AFTER COMING TO A COMPLETE STOP AND VEHICLE WOULDN'T MOVE. BUT IF YOU PUT VEHICLE INTO DRIVE IT WILL SHOW AS IF YOU ARE GOING 20MPH WHILE YOU JUST BARLEY PUT IT INTO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001617June 27, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE, HE NOTICED AN ABNORMAL FUEL ODOR WITHOUT WARNING. IN ADDITION, ONCE THE CONTACT REACHED HIS DESTINATION HE OBSERVED FUEL LEAKING OUT FROM UNDER THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001441June 26, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE REVERSING AT 3 MPH, THE CONTACT NOTICED A FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL LINES DUE TO THE MATERIAL IN THE FUEL LINES HAVING ROTTED AND FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO SPOKE TO HERB CHAMBERS CADILLAC OF WARWICK LOCATED AT 1511 BALD HILL RD, WARWICK, RI 02886, WHO ADVISED THE CONTACT TO TOW THE VEHICLE OVER TO HAVE IT DIAGNOSED UNDER A POTENTIAL WARRANTY EXTENSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,656.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001542June 26, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY WOULD FAIL TO RELEASE FROM THE IGNITION WHEN THE VEHICLE WAS TURNED OFF. THE CONTACT ALSO STATED THAT SOMETIMES WHEN CLICKING THE DOOR LOCK SWITCH ON AND OFF, WHEN STRAIGHTENING THE STEERING WHEEL OR DEPRESSING THE BRAKE PEDAL, THE KEY WOULD RELEASE FROM THE IGNITION SWITCH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,368.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000845June 23, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING UNKNOWN SPEEDS, FUEL LEAKED WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (KLEIN CHEVROLET BUICK LOCATED AR 111 W MADISON ST CLINTONVILLE, WI 54929 715-309-5708), BUT COULD NOT BE SERVICED BECAUSE THE FUEL PUMP MODULE NEEDED TO BE REPLACED AND WAS NOT COVERED UNDER THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,272.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000647June 22, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST POWER COMPLETELY. THE VEHICLE VEERED TO THE RIGHT SIDE OF THE ROAD AND CAME TO A ROLLING STOP. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS REPAIRED IN MAY OF 2014 PER NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM) AT A UNKNOWN DEALER, BUT THE FAILURE RECURRED. GENERAL MOTORS WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VEHICLE WAS UNDER A TWELVE MONTH WARRANTY, WHICH EXPIRED IN APRIL OF 2015. THE FAILURE MILEAGE WAS 112,246.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995671June 17, 2017
POWER TRAIN
MY CAR HAS A STANDARD TRANSMISSION AND THE CLUTCH PEDAL ASSEMBLY FAILED CAUSING DANGEROUS AND DIFFICULT SHIFTING BETWEEN GEARS. THE END OF THE CLUTCH PEDAL ASSEMBLY IS PLASTIC AND IT BROKE AT THE JUNCTURE WHERE IT MEETS THE TRANSMISSION. UNBELIEVABLY, GENERAL MOTORS (GM) KNEW OF THE PROBLEM BUT TOOK NO REMEDIAL ACTION. COMPLAINT LETTERS ON THE INTERNET CLEARLY SHOW GM HAS KNOWN ABOUT THE PROBLEM FOR AWHILE BUT TAKEN NO ACTION. IT COST ME $609.74 TO HAVE THE SAFETY PROBLEM FIXED. I REPORTED IT TO GM AND ASKED TO BE REIMBURSED. THIS IS DANGEROUS: I HAD GREAT DIFFICULTY SHIFTING BETWEEN GEARS & ALMOST GOT RUN OVER BY OTHER MOTORISTS WHEN THERE WAS A DELAY IN LOCATING THE NEXT GEAR. GM SHOULD TAKE ACTION ON THIS BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994377June 12, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT'S DAUGHTER OWNS A 2005 SATURN ION. EACH TIME THE VEHICLE WAS PARKED, THE CONTACT NOTICED OIL SPOTS ON THE GROUND. UPON FURTHER INSPECTION, THE CONTACTED HUSBAND NOTICED THAT THE FUEL LINE WAS CRACKED AND LEAKED FUEL IN THE FRONT OF THE REAR DRIVER?S SIDE WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE FUEL LEAKAGE COULD CAUSE A FIRE. THE CONTACT CALLED THE DEALER (GUY'S BUICK GEMS, 1316 N MILDRED ST, RANSOM, WV 25438 304-725-3448) AND WAS INFORMED THAT THERE NO RECALLS WERE ON THE VEHICLE. THE DEALER WAS UNABLE TO SCHEDULE AN APPOINTMENT AND STATED THAT THEY WOULD CALL THE CONTACT BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993880June 8, 2017
STRUCTURE:BODY
THE MOLDING AND SIDE DOOR PANELS POST AND MIRROR ARE MELTING AND CRIMPLING. THEY WAS REPAIR TWICE. DEALER REFUSED TO CALL THE LOCAL CUSTOMER SERIVE REP FOR SATURN/GMC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993660June 7, 2017
FUEL/PROPULSION SYSTEM
SAME ISSUE AS YOUR RECALL FROM 2012, THE FUEL MODULE CRACKED AND LEAKED GASOLINE. NHTSA CAMPAIGN NUMBER: 12V459000 WAS YOUR PREVIOUS INFORMATION AND MY CAR, ALTHOUGH NOT INCLUDED IN THE ORIGINAL RECALL, JUST HAD THE SAME DANGEROUS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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