Saturn Ion Complaints

4,344 consumer complaints on file.

#10341937July 8, 2010
FUEL SYSTEM, GASOLINE
MY WIFE WAS DRIVING OUR 2007 SATURN ION TO VISIT FAMILY IN KY WHILE I AM IN THE MIDDLE EAST(MILITARY) WE LIVE IN VA SO THIS IS QUITE A DRIVE. MY WIFE WHILE DRIVING THE CAR NOTICED THE CHECK ENGINE LIGHT CAME ON AND SHORTLY AFTER THE CAR JERKED VERY HARD WHILE TRAVELING AT LIKE 60MPH, MY WIFE STATED THAT IT FELT LIKE SHE WAS REARENDED BUT WAS NOT, CAUSING HER TO SWERVE SOME I AM GLAD NOTHING HAPPENED CAUSE MY 2 LITTLE BOYS WERE IN THE CAR AS WELL. SO MY WIFE TOOK THE CAR TO THE DEALERSHIP WE BOUGHT IT FROM, WHICH IS NO LONGER A SATURN DEALER BUT STILL A GM COMPANY. THEY SAID WE NEED TO REPLACE OUR FUEL PUMP, AND FUEL INJECTORS. I DID SOME RESEARCH ON PARTS AND CAME ACROSS THE RECALL ON THE FUEL PUMP AND CALLED THE 800 # LISTED AND THEY CALLED MY WIFE TO TALK TO HER AND THEY CALLED THE DEALERSHIP WHERE WE BOUGHT THE CAR. THE DEALERSHIP WE BOUGHT THE CAR FROM STATED THAT THE FUEL PUMP WHILE FAULTED IS NOT FAULTED DUE TO A DEFECT AND THAT THEY WILL NOT COVER THE COST AND THAT IF WE WANT IT FIXED IT WILL COST OVER 1000 DOLLARS. MY WIFE AND I FEEL THAT THIS IS TOO MUCH OF A COINCIDENCE TO BELIEVE THAT THIS IS THE CASE. HAD SOMETHING ELSE HAPPENED AND MY WIFE WAS TO BE IN A WRECK AND MY FAMILY WAS TO BE HARMED AND THE DIAGNOSES WAS THAT THE FUEL PUMP HAD FAULTED WHILE DRIVING I WOULD BE MAKING SURE THAT MY LIFE WAS DEVOTED TO CLOSING THIS VIAL COMPANY FOR THE GOOD OF HUMANITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341945July 8, 2010
STEERING
POWER STEERING FAILURE IN 2006 SATURN ION 3 WITH 56000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341957July 8, 2010
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, ATTEMPTING TO MAKE A TURN INTO A PARKING LOT WHEN SUDDENLY, THERE WAS A LOSS OF POWER STEERING. THE POWER STEERING WARNING LIGHT ILLUMINATED AFTER THE POWER STEERING FAILED. THE CONTACT IMMEDIATELY SHUT THE ENGINE OFF AND PARKED THE VEHICLE. THE CONTACT STATED THAT THERE WAS A RELATED RECALL FOR THE 2007 MODEL YEAR SATURN ION. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341966July 8, 2010
STEERING
TL*THE CONTACT OWNS A 2000 SATURN ION. WHEN THE CONTACT STARTED THE VEHICLE SHE SAW A PWRSTR CODE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE FUNCTIONED NORMALLY WHEN SHE DROVE IT, HOWEVER, AFTER SHE TURNED IT OFF AND RESTARTED IT THE POWER STEERING FAILED COMPLETELY. THE DEALER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS RELATED TO STEERING. HE ALSO STATED THAT THE VEHICLE WOULD BE REPAIRED AT THE HER EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 41,538.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342006July 8, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 55 MPH THE CONTACT SMELLED GASOLINE INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT HAD THE FUEL TANK SEALED AROUND THE FUEL PUMP. TWO WEEKS AFTER THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED AND THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL 09V419000 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 50000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342013July 8, 2010
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
ELECTRICAL POWER ASSIST SYSTEMS FAILS WHILE DRIVING BOTH AT HIGHWAY AND RURAL ROAD SPEEDS. DRIVER HAS TO PULL OF TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. SAME EPS ON THE NHTSA CAMPAIGN NUMBER 10V073000 CURRENTLY UNDER RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342055July 8, 2010
STEERING, ELECTRICAL SYSTEM
I GET TO WORK TODAY AND I CAN'T CUT OFF MY 2007 SATURN ION. CONTACT THE DEALERSHIP AND ONLY REMEDY PROVIDED IS TO DANGEROUSLY DISCONNECT THE WIRE HARNESS UNDER THE WHEEL FROM THE BATTERY TO TURN THE CAR OFF AND THEN PAY $300-500 DOLLARS TO HAVE IT REPAIRED WITH NO REASON WHY IT FAILED OR THAT IT WON'T GO OUT AGAIN. THIS IS DANGEROUS AND THE PARTS ARE DEFECTIVE AND SHOULD BE RECALLED BY SATURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341734July 7, 2010
STEERING
POWER STEERING ON 2004 SATURN ION IS DEFECTIVE AND GM WON'T PAY FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341736July 7, 2010
STEERING
POWER STEERING KEEPS CUTTING OUT OF MY 2007 SATURN ION. MAKES IT HARD TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341742July 7, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WITH A LOSS OF POWER STEERING. THE CONTACT WAS ABLE TO CONTINUE IN OPERATION. THE FAILURE OCCURRED INTERMITTENTLY AND PROGRESSED OVER A PERIOD OF TIME WHEN TRAVELING AT ANY SPEED. THE FAILURE COULD BE TEMPORARILY CORRECTED WHENEVER THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO LOCATE THE CAUSE OF FAILURE. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO A AN AUTHORIZED DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS 60,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341675July 6, 2010
STEERING
POWER STEERING CLICKS AND SHUTS OFF MULTIPLE TIMES DURING ANY GIVEN DRIVE. TURNING THE CAR OFF AND ON ONLY "FIXES" THE PROBLEM FOR A SHORT TIME. WHEN POWER STEERING SHUTS OFF, CAR VERY HARD TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341721July 6, 2010
STEERING
ESCONDIDO, CA. -- I AM A LONGTIME OWNER OF SATURNS -- I OWN A 2009 VUE NOW AND HAVE OWNED FOUR OTHER SEDANS -- AND HAVE ALWAYS THOUGHT THEY WERE RELIABLE AND SAFE CARS. MY DAUGHTER DROVE AN SL FOR YEARS. NOW I AM NOT SO SURE. I JUST PURCHASED (JULY 5) A 2004 SATURN ION REDLINE, 73,000 MILES ON THE ODOMETER, FOR MY SON, THE FIRST DAY HE DROVE IT, THE POWER STEERING WENT OUT WHILE HE WAS MAKING A TURN. HE NEARLY HAD AN ACCIDENT. THERE WAS A CHIME, THE LETTERS PWR STR APPEARED ON THE DASHBOARD READOUT, AND THE POWER STEERING WENT OUT IMMEDIATELY, MAKING THE VEHICLE EXTREMELY DIFFICULT TO STEER. TURNING OFF THE CAR AND STARTING IT AGAIN RESTORED THE POWER STEERING. BUT WITHIN 24 HOURS, THE SAME THING HAPPENED TWICE MORE WITHOUT ANY WARNING, ONCE WHILE I WAS DRIVING THE CAR. I HAVE SINCE DONE A WEB SEARCH AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE ION FOR THIS EXACT PROBLEM. THIS IS NOT JUST A SIMPLE ISSUE OF A PART WEARING OUT. IT IS A WIDESPREAD AND EXTRAORDINARILY DANGEROUS SITUATION THAT IS GOING TO RESULT IN INJURIES OR DEATH, IF IT HASN'T ALREADY. I AM ALSO OUTRAGED THAT GM HAS ISSUED A RECALL FOR THE CHEVY COBALT SS, WHICH HAS THE SAME STEERING SYSTEM AS THE ION REDLINE, BUT NOT FOR THE ION. I HAVE CONTACTED GM, AND A SPOKEWOMAN (MERISSA) ACKNOWLEDGED THE COBALT RECALL, BUT SAID IT DID NOT APPLY TO THE ION FOR REASONS SHE COULD NOT EXPLAIN. ARE THE SAFETY AND LIVES OF SATURN ION OWNERS SOMEHOW LESS VALUABLE THAN OWNERS OF CHEVY COBALTS? GM HAS DIRECTED ME TO A CHEVY DEALER (NOW THAT SATURN IS GONE) TO HAVE THE PROBLEM ASSESSED. IT SAYS IT CANNOT PROMISE ANYTHING BECAUSE THE CAR IS OUT OF WARRANTY. BUT THIS IS CLEARLY A PROBLEM DUE TO A DEFECTIVE STEERING SYSTEM. I IMPLORE NHTSA TO REQUIRE A RECALL FOR SATURN IONS WITH ELECTRIC STEERING. JUST DO A GOOGLE SEARCH FOR "SATURN ION POWER STEERING FAILS" TO SEE ALL THE IDENTICAL COMPLAINTS AND HARROWING REPORTS OF ACCIDENTS AND NEAR ACCIDENTS. DO YOUR JOB, PLEASE, BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341440July 5, 2010
STEERING
I WAS DRIVING HOME AT LUNCH FROM WORK WHICH IS APPROX. 10 MINS. WHEN TURNING ON TO A MAIN ROAD WHICH IS CONSIDERED A STATE HIGHWAY MY POWERSTEERING LIGHT WENT ON AND I LOST POWER STEERING AND I ALMOST LOST CONTROL OF MY CAR. I RESEARCHED THIS AND FOUND THIS IS A KNOWN PROBLEM FOR MY CAR. THERE HAS BEEN REPORTS OF THE ELECTRICAL POWER STEERING AND FAILING AND THERE IS NO RECALL. HOWEVER,THIS IS THE SAME PROBLEM WITH THE CHEVY COBALT WHICH DOES HAVE RECALLS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341499July 5, 2010
STEERING
THE POWER STEERING IN MY SATURN 2006 ION LIGHT COMES ON. AFTER THE LIGHT COMES ON, THE POWER STEERING FAILS AND I NEED TO SHUT THE CAR OFF AND BACK ON AGAIN IN ORDER TO CORRECT THE PROBLEM. IT HAPPENED ON JUNE 30TH 3 TIMES, JULY 1ST 1-2 TIMES AND JULY 3RD 1-2 TIMES. I HAD TO GET THE POWER STEERING MOTOR REPLACED IN ORDER TO FIX THE PROBLEM. I FOUND OUT THAT GM IS RECALLING CERTAIN CARS FOR THE SAME EXACT PROBLEM AND THAT THE SAME PARTS IN THE CARS THEY ARE RECALLING IS IN THE SATURN. THE SATURN ION'S SHOULD BE INCLUDED IN THE RECALL AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341377July 4, 2010
ELECTRICAL SYSTEM
I WILL GIVE YOU WHAT I SENT TO A CONSUMER REPAIRS OFFICE AND THE FTC: DATE = COMPANY NAME = SATURN/GMC COMPANY CONTACT = CUSTOMER SERVICE/ROADSIDE SERVICE INCIDENT = I GOT HOME FROM SHOPPING WITH MY SATURN 2006 ION II, AND TRIED TO TURN THE IGNITION OFF AND IT WOULD NOT TURN OFF. I TRIED TO GET THE PANEL UNDER THE STEERING WHEEL OFF AND HAD TROUBLE GETTING IT OFF, SO I COULD GET TO THE SHIFT LOCK RELEASE, AND COULDN'T FIND THE PLUNGER AT FIRST, AND THEN IT WOULDN'T MOVE EITHER LIKE IT SAID IT WOULD TO GET THE KEY OUT. THE KEY CAME OUT, BUT IT STILL WOULD NOT TURN OFF THE IGNITION AND THE ENGINE KEPT RUNNING. I TRIED THREE TIMES TO TALK WITH CUSTOMER SERVICE AND ROADSIDE SERVICE THROUGH ON STAR AND SATURN AND GOT VERY LITTLE INFORMATION OF HOW TO STOP THE ENGINE FROM RUNNING. FINALLY, THE LAST PERSON AT ROADSIDE SERVICE FOR SATURN HELPED ME TO REMOVE THE FUSE 16 FOR THE FUEL INJECTORS WHICH CUT THE ENGINE, BUT THEN DIDN'T TELL ME HOW TO REMOVE THE BATTERY CABLE AND IT WAS STILL POWERED ON. THANK GOD FOR A FRIEND WHO CAME OVER TO HELP ME GET THE MAINTENANCE-FREE BATTERY CABLE UNSCREWED, NOT UN-BOLTED, LIKE IN OLDER CARS, TO REMOVE THE BATTERY CABLE, SO THAT THE POWER WOULD NOT BE DRAINED BY ALL THE REMAINING POWER THAT WAS ON. WHAT IS BAD IS THAT THE SO-CALLED AUTHORIZED SERVICE DEALER FOR SATURN IN MY TOWN IS NOT OPEN ON SATURDAYS. SATURN, AT LEAST USE TO HAVE SATURDAY HOURS FOR SERVICE. WHY ISN'T THE GOVERNMENT FORCING GMC AND SATURN TO RECALL THIS DEFECT. THEY GET TOYOTA TO DO THINGS, BUT FOR AMERICANS THEY DO LITTLE!!! HELP GOVERNMENT REGULATORS! I HAVE TO TAKE IT IN FOR REPAIR ON TUESDAY AND TAKE OFF WORK. THERE IS A TECH BULLETIN REFERRING TO THIS WHICH IS 04-08-45-005D, I BELIEVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341389July 4, 2010
STEERING
INTERMITTENT POWER STEERING FAILURE ON 2004 SATURN ION. RESTARTING ENGINE "RESETS" POWER STEERING. MAY OCCUR MULTIPLE TIMES IN ONE WEEK. SAME PROBLEMATIC POWER STEERING UNITS USED IN OTHER GM VEHICLES THAT WERE RECALLED (COBALTS AND G5) BUT NO RECALL FOR SATURN IONS HAVING SAME PROBLEM WITH SAME PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341352July 3, 2010
STEERING
POWER STEERING FAILS. THE POWER STEERING QUITS WORKING WHILE DRIVING MAKING THE VEHICLE OPERATE W/O THE AID OF POWER STEERING. THIS IS A SAFETY ISSUE IF A DRIVER HAD TO MAKE A SUDDEN TURN TO AVOID A ROAD OBSTRUCTION OF ANOTHER CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341118July 2, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE POWER STEERING LIGHT CAME ON AND THE STEERING FAILED. THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT WAS ABLE TO DRIVE SAFELY TO HIS RESIDENCE. THE FOLLOWING DAY, THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 63918.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341227July 2, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 55 MPH, THE POWER STEERING LIGHT ILLUMINATED, THE STEERING WHEEL WAS VERY HARD TO TURN AND IT BECAME VERY DIFFICULT TO DRIVE. A LOCAL MECHANIC STATED THAT THE POWER STEERING FLUID WAS LOW. THE DEALER WAS CONTACTED AND STATED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 42,889 AND CURRENT MILEAGE WAS 50,000. UPDATED 10/01/2010. *LJ THE DEALER REPLACED THE ELECTRIC STEERING MOTOR. UPDATED 10/05/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341267July 2, 2010
STEERING
POWER STEERING FAILS AFTER A FEW MINUTES OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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