Saturn Ion Complaints

4,344 consumer complaints on file.

#10347872August 6, 2010
ELECTRICAL SYSTEM, STEERING
I WAS DRIVING DOWN THE HIGHWAY WHEN THE POWER STEERING LIGHT TURNED ON. SUDDENLY I WAS STRUGGLING WITH THE STEERING WHEEL TO MAKE THE CAR TURN TO GET OFF THE HIGHWAY. IT WAS REALLY HARD UP UNTIL I TURNED IT OFF. I TURNED IT ON AGAIN AND IT WORKED. LATER THIS HAPPENED AGAIN WHILE GOING TO WORK, THEN COMING BACK TO WORK. IT SEEMS TO HAPPEN EVERY OTHER DAY NOW FOR THE PAST WEEK. THERE IS APPARENTLY NO PARTS THAT I CAN CHANGE FOR IT. AND BECAUSE SATURN IONS USE ELECTRONIC POWER STEERING, IT'S IMPOSSIBLE TO ADD STEERING FLUID SINCE THERE IS NO RESERVOIR. IT SEEMS TO BE A DANGEROUS ELECTRONIC DEFECT A LOT OF SATURN ION OWNERS ARE HAVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347680August 5, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2007 SATURN ION. CONSUMER REQUEST THE REPLACEMENT OF A FUEL TANK *TGW THE CONSUMER STATED SHE PAID AN OUT OF POCKET EXPENSE OF $ 988.05 FOR THE PARTS AND LABOR TO REPLACE THE FUEL TANK. SHE BELIEVED THE LEAK FROM THE FUEL TANK WAS A DIRECT RESULT OF THE SERVICE PERFORMED WHEN SHE TOOK THE VEHICLE TO THE DEALER FOR A SAFETY RECALL. SHE STATED SHE HAD NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE PRIOR TO THE RECALL THAT SHE RECEIVED IN MARCH 2010. ON JUNE 2, 2010 THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR THE RECALL REPAIR. IMMEDIATELY AFTER THE REPAIR, SHE HAD DIFFICULTY STARTING THE VEHICLE AND THERE WAS A LOUD RUMBLING NOISE WHEN THE VEHICLE WAS DRIVEN. THE CONSUMER RETURNED TO THE DEALER AND THE FUEL PUMP MODULE WAS REPLACED FOR A SECOND TIME AND AN EXHAUST SHIELD WAS SHIFTED. THE CONSUMER THEN TOOK A TRIP. DURING THAT TIME, SHE SMELLED GASOLINE AT TIMES, BUT WAS UNSURE IF IT WAS COMING FROM HER VEHICLE. AFTER PARKING THE VEHICLE IN A SMALL GARAGE, THERE WAS A STRONG GASOLINE SMELL WITHIN AN HOUR. WHEN THE CONSUMER HAD HER OIL CHANGED, THE TECHNICIAN NOTED THE VEHICLE WAS LEAKING FUEL AT THE HOSE TO THE TANK AREA AND RECOMMENDED THAT SHE TAKE THE VEHICLE TO THE DEALER IMMEDIATELY. THE DEALER INFORMED THE CONSUMER THERE WAS A LEAK COMING FROM THE FILLER NECK LEADING TO THE FUEL TANK, AND THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE CONSUMER BELIEVED THE LEAK OCCURRED ON ONE OF THE OCCASIONS THE FUEL TANK WAS DROPPED FOR THE PREVIOUS FUEL PUMP REPLACEMENTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347274August 4, 2010
STEERING
I WAS JUST DRIVING AND I HEARD A CLICK AND THE POWER STEERING WENT OUT. THIS HAPPENS ABOUT 3 OR 4 MINUTES AFTER I START DRIVING EVERY TIME I START THE CAR. HEARD IT COSTS ANY WHERE FROM $500- $1000 TO FIX. HAVE ALSO FOUND THOUSANDS OF PEOPLE WHO ARE HAVING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347291August 4, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE OF THE VEHICLE. THE FAILURE WOULD OCCUR AT ANY GIVEN SPEED; AND WHEN THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY STATED THE FAILURE WAS RELATED TO THE FUEL PUMP. THE CONTACT EXPERIENCED SIMILAR FAILURES AS MENTIONED IN THE RECALL DEFECT UNDER THE NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS NOT REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347362August 4, 2010
AIR BAGS
1) MY SON DROVE OUR 2004 SATURN ION3 OFF THE ROAD WHEREIN THE FRONT OF THE CAR HIT A TREE AT APPROXIMATELY 45 MPH (ACCORDING TO THE DIAGNOSTICS FROM THE ON BOARD COMPUTER). 2) THE AIRBAGS FAILED TO DEPLOY. 3) GM WAS QUERIED AS TO WHY THEY DID NOT DEPLOY. GM PROVIDED THE COMPUTER DIAGNOSTICS OF THE INCIDENT BUT DID NOT PROVIDE AN ANSWER/EXPLANATION DESPITE MULTIPLE ATTEMPTS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10347359August 4, 2010
STEERING
I HAVE A 2006 ION WITH 65,000 MILES IT ISN'T PAID FOR YET. THE POWER STEERING IS GONE OUT. I AM A WIDOW. I DO NOT HAVE 500 DOLLARS TO PUT INTO THIS CAR. I WENT ON LINE AND MANY PEOPLE SEEM TO BE HAVING THE SAME TROUBLE. IS GM DOING A RECALL ON THIS. IT IS VERY DANGEROUS TO BE DRIVING AND ALL OF A SUDDEN YOUR POWER STEERING IS GONE.. I NEED HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346964August 3, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
KEY BECOMES STUCK IN IGNITION - OWNER UNABLE TO TURN VEHICLE OFF. HAD TO PULL THE FUSE IN ORDER TO SHUT THE VEHICLE OFF AND TOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347065August 3, 2010
STEERING
I HAVE A 2005 SATURN ION AND THE POWER STEERING ONE DAY JUST CUT OFF WHEN I WAS IN THE MIDDLE OF DRIVING. I HAD TO PULL OVER TO THE SIDE OF THE ROAD, TURN MY CAR OFF AND BACK ON AGAIN. IT WAS FINE UNTIL THE NEXT DAY AND IT HAPPENED AGAIN. NOW THE POWER STEERING GOES OUT EVERY TIME I GET IN THE CAR. I TRIED CHANGING FUSES BUT NOTHING WORKED. THIS ALSO HAPPENED TO ONE OF MY FRIENDS THAT HAS THE SAME CAR, AND I HEARD ITS HAPPENING TO ALOT OF ION'S. NOW I HAVE NO POWER STEERING AT ALL AND THIS IS A HAZARD TO MY DRIVING ABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347117August 3, 2010
STEERING
POWER STEERING MOTOR FAILS ON MY SATURN ION 2007 DAILY. CAR MUST BE RESTARTED FOR THE MOTOR TO BEGIN WORKING AGAIN. VERY UNSAFE FOR DRIVING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347135August 3, 2010
FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM
2007 SATURN ION ENGINE DISABLES WHILE DRIVING. DEALERSHIP UNABLE TO DIAGNOSE PROBLEM, NO CODES. THIS VEHICLE HAS BEEN AT THE DEALERSHIP FOR THE BETTER PART OF A MONTH AND A HALF. THIS PROBLEM HAS OCCURRED EVERY TIME I HAVE PICKED IT UP FROM THE DEALERSHIP, THEN TOWED IN TO RE-DIAGNOSE. NO CODES AT THIS TIME. IT HAS BEEN SUGGESTED THAT THIS CAR IS UNSAFE FOR THE CONSUMER TO DRIVE, AS THIS HAS HAPPENED ON THE HIGHWAY AND SURFACE STREETS AS WELL. THERE ARE NO LIGHTS INDICATING THAT THE ENGINE FAILURE IS GOING TO HAPPEN. THE CAR LOOSES ALL POWER AND HAS TO BE TURNED TO THE OFF POSITION AND IN PARK TO RESTART. THIS IS AN ONGOING PROBLEM AND SEEMS TO HAVE NO APPARENT RESOLUTION. THIS NEEDS TO BE FIXED BEFORE AN ACCIDENT OCCURS. I WAS TOLD BY GM TO PICK UP THE VEHICLE AND DRIVE TO AND "SEE IF IT MIGHT HAPPEN AGAIN" ALTHOUGH IT HAPPENS EVERYTIME I DRIVE THE CAR. THERE IS NOTHING THAT TRIGGERS THE PROBLEM IT HAPPENS WHEN IT HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346890August 2, 2010
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE TRAVELING AT 35 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE VEHICLE THEN LOSS STEERING CAPABILITIES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING MOTOR WOULD NEED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346920August 2, 2010
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED WHILE DRIVING AT 55 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE POWER STEERING THEN FAILED. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY AND WOULD CAUSE THE VEHICLE TO BECOME ALMOST UNCONTROLLABLE WHEN DRIVING AT HIGHWAY SPEEDS. THE CONTACT WOULD SHUT OFF THE VEHICLE AND THEN RESTART IN ORDER FOR THE POWER STEERING TO RESET ITSELF AND FUNCTION PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 57,520 AND THE CURRENT WAS UNKNOWN. UPDATED 11/03/10. *LJ UPDATED 12/7/10 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346667August 1, 2010
STEERING
2006 SATURN ION POWER STEERING FAILURE - 4 TIMES DURING DRIVE ON THE INTERSTATE AND ONCE WHEN DRIVING IN RESIDENTIAL AREA TODAY. THIS IS THE SECOND TIME THAT THIS HAS OCCURRED. POWER STEERING LIGHT COMES ON AND THE POWER STEERING FAILS COMPLETELY WHILE DRIVING. TURNING THE CAR OFF AND ON AGAIN WILL BRING POWER STEERING BACK UNTIL THE NEXT TIME THAT THE LIGHT COMES ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346677August 1, 2010
STEERING
I OWN A 2005 SATURN ION. THE POWER STEERING GOES OUT WHEN DRIVING. IT WAS ONCE A MONTH OR SO BUT NOW IT IS EVERY TIME. HAVE TAKEN IT TO AUTO SHOPS AND THEY CAN'T FIND A PROBLEM. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE AND SHE PICKS UP OUR TWO CHILDREN. WE DRIVE IN TOWN AND ON THE INTERSTATE AS WELL. VERY UNSAFE! THE SATURN DEALERSHIP CLOSED DOWN LAST YEAR AND THE NEAREST DEALERSHIP IS ABOUT 1 HOUR AWAY VIA INTERSTATE. SOMETIMES WE HAVE TO PULL OVER AND SHUT THE CAR OFF TO RESET THE STEERING. IT WORKS WELL FOR ONLY ABOUT 10 MINUTES THEN GOES OUT AGAIN. THIS IS NOW A DAILY OCCURRENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346479July 31, 2010
STEERING
LOSS OF POWER STEERING 2006 SATURN ION 2. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346258July 30, 2010
SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
2007 SATURN ION/4DR SEDAN WITH 16,145 HAD REPLACE BOTH STABILIZER LINKS AND BOTH LOWER CONTROL BUSHINGS. THE SAFETY OF THE BRAKES AND STEERING COULD EASILY BEEN EFFECT. ONLY 16,145 MILES ON IT. MANY OTHER SATURNS HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346287July 30, 2010
STEERING:HYDRAULIC POWER ASSIST SYSTEM
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN A CHIME SOUNDED INSIDE OF THE VEHICLE, FOLLOWED BY THE "POWER STEERING" WARNING LIGHT ILLUMINATING. IMMEDIATELY, THERE WAS A LOSS OF POWER STEERING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE POWER STEERING ASSIST MOTOR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 36,431. UPDATED 10/15/10 BF UPDATED 10/19/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346033July 29, 2010
STEERING
POWER STEERING HAS BEEN SHUTTING OFF FOR NO APPARENT REASON SENSE THE DAY I'VE OWNED THE CAR. IT HAPPENS IN MANY CASES BUT WILL ALWAYS HAPPEN ON EVERY DRIVE, LET IT BE ON STARTUP, AFTER 5 MINS OF DRIVING, DURING A TURN WHILE ON THE FREEWAY GOING ABOUT 65-70MPH ALL THE TIME NO POWER STEERING, A RECENT RECALL HAS HAPPEN TO TWO OTHER CARS WITH THE SAME POWER STEERING ISSUE/HAZARD WITH THE SAME POWER STEERING MOTOR AND STEERING COLUMN BUT FOR WHATEVER REASON MY CAR WAS LEFT OUT OF THE RECALL SO NOW IM STUCK WITH A ISSUE THAT I'VE HAD AND MIGHT I HAD MANY OTHERS HAVE HAD FOR SOMETIME AND GM WILL NOT EVEN CONSIDER FIXING IT UNLESS ITS A GRAND OR SO IN COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346057July 29, 2010
ENGINE AND ENGINE COOLING:ENGINE
WHEN THE WEATHER GETS TOO COLD, MY CAR DOES NOT START. I EITHER HAVE TO KEEP TRYING TO START THE IGNITION EVERY 5 MINUTES AND THEN IN HALF AN HOUR IT STARTS OR I HAVE TO WAIT UNTIL THE SUN COMES OUT FOR MY CAR TO START. I'VE HAD THIS CAR FOR A COUPLE OF YEARS NOW AND I ONLY HAVE THIS PROBLEM FROM NOVEMBER-FEBRUARY. THESE ARE THE COLDEST MONTHS AND EVERY MORNING DURING THESE MONTHS I HAVE THIS PROBLEM OF NOT BEING ABLE TO START MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346198July 29, 2010
STEERING
EVERY TIME I DRIVE MY 2007 SATURN ION THE POWER STEERING LIGHTS COMES ON AND MY POWER STEERING GOES OUT. TURNING THE CAR OFF AND ON RESETS IT BUT IT GOES OUT AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Ion