Saturn Ion Complaints

4,344 consumer complaints on file.

#10354936September 10, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY STUCK IN IGNITION SWITCH IN THE RUN POSITION OF 2006 SATURN ION, 40,000 MILES, COULD NOT SAFELY TURN OFF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354652September 9, 2010
SUSPENSION:FRONT
CAR PARKED BESIDE BUSY THOROUGHARE OVERNIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354659September 9, 2010
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS PULLING OUT OF A DRIVEWAY AND THE FRONT PASSENGER SIDE WHEEL CAME OFF. THE DEALER STATED THAT THERE WAS A SHEET METAL PART FORMED INTO A RECTANGLE SHAPE THAT IS ATTACHED TO THE WHEEL AND THE FRAME WORKING AS A TYPE OF ARM TO CONNECT THE WHEEL TO THE FRAME. THE DEALER STATED THAT THE PART CORRODED AND THAT CAUSED IT TO BREAK. THE CONTACT WAS NOT AWARE OF THE SPECIFIC NAME OF THE PART AT THE TIME OF THE COMPLAINT. THE DEALER AND THE POLICE STATED THAT THIS WAS THE FIRST TIME THEY HAVE SEEN THIS TYPE OF FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WAS 45000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354739September 9, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION . THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH ,GOING OVER A SMALL BUMP ON THE ROAD THE VEHICLE WOULD STALL. THE VEHICLE WOULD HAVE TO BE PUT INTO NEUTRAL SO THAT IT CAN BE RESTARTED . THE CONTACT ALSO STATES THAT SHE CAN REMOVE THE KEYS OUT OF THE IGNITION WHEN THE VEHICLE IS STILL IDLING . THE DEALER HAD NOT BEEN CONTACTED AND THERE HAD BEEN NO DIAGNOSIS AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 59500 AND THE CURRENT MILEAGE WAS 59560.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354783September 9, 2010
STEERING
MY ENGINE LIGHT WAS ON FOR ABOUT 2 WEEKS. IT WOULD COME ON AND GO OFF. I WAS ON MY WAY TO THE LAKE ONE DAY AND WAS DRIVING DOWN A CURVY ROAD AN MY POWER STEERING WENT OUT! IT TOOK ALL THAT I HAD TO MANUALLY TURN THE WHEEL SO I WOULD NOT GO OFF THE ROAD AND DOWN THE HILLS SIDE! THE POWER STEERING WILL GO OUT AFTER A LOT OF TURNING. I HAVE FOUND THAT IF YOU SHUT THE CAR OFF THAT IT WILL RESET IT'S SELF, BUT THIS IS STILL VERY DANGEROUS AND NEEDS SOMETHING DONE ABOUT IT. A WEEK AGO I RECEIVED A LETTER IN THE MAIL SAYING THAT IF I HAD THIS PROBLEM THAT IT COULD BE FIXED AT ANY GM DEALER, BUT WHEN I MADE MY APPOINTMENT THEY SAID THAT THEY COULDN'T FIX IT BECAUSE MY CAR IS PRIOR SALVAGED AND THIS IS NOT A RECALL! I CAN NOT AFFORD TO REPLACE THIS IT WILL COST $600 TO $1000 TO FIX THE PROBLEM. THE ECONOMY IS BAD ENOUGH WE CAN'T AFFORD TO PAY OR NEED TO BE PAYING FOR GM'S MISTAKES. THIS IS A VERY DANGEROUS PROBLEM AN IT NEEDS TO BE TAKING CARE OF! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354577September 8, 2010
STEERING
THE POWER STEERING FAILS RANDOMLY WITHOUT WARNING ON MY 2007 SATURN ION. IT FAILED 3 TIMES TODAY. IT WOULD RESET IF YOU RESTART THE CAR, BUT THE STEERING BECOMES SO TIGHT THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354454September 8, 2010
ELECTRICAL SYSTEM
2007 SATURN ION. HAPPENED ON SEPTEMBER 7, 2010. PUT KEY IN IGNITION, START THE CAR, HOWEVER THE CAR COULD NOT BE TURNED OFF. THE KEY WAS STUCK IN IGNITION AND CAR HAD TO BE TAKEN TO DEALERSHIP. CAR WAS TAKEN TO LOCKHART CADILLAC IN GREENWOOD, INDIANA. I WAS TOLD THAT THIS IS NOT UNDER WARRANTY OR A RECALL, HOWEVER I HAVE READ MANY COMPLAINTS ONLINE WHERE SATURN CUSTOMERS ARE HAVING THIS SAME PROBLEM. WHILE DROPPING THE CAR OFF AT THE DEALERSHIP, NOT ONLY WAS I TOLD THAT IT WAS NOT WARRANTY OR A RECALL I WAS ALSO TOLD BY THEM THAT THIS IS HAPPENING WITH A LOT OF SATURN ION'S AND THAT IT WOULD BE BETWEEN $500-$600. COST SEEMS TO BE A BIT STEEP FOR SOMETHING THAT SATURN, OR GM, SHOULD BE COVERING BECAUSE IT IS CLEARLY A RECALL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354322September 7, 2010
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING WARNING CHIMED AND THE WARNING LIGHT CAME ON. WHEN SHE TURNED THE ENGINE OFF AND RESTARTED THE VEHICLE, THE POWER STEERING RESET ITSELF AND THEN THE FAILURE RECURRED. GENERAL MOTORS WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354355September 7, 2010
STEERING
I WAS TURNING INTO A PARKING LOT 7/5/2010, IN A 2005 SATURN ION, WHEN THE POWER STEERING LIGHT CAME ON, AND POWER STEERING STOPPED WORKING. NOW, IT HAPPENS ALMOST CONSTANTLY, THE POWER STEERING KEEPS GOING OUT, IT HAPPENED 10 TIMES JUST TODAY 7/7/2010. EVERY TIME, I HAVE PULLED OVER SHUT THE CAR OFF AND WAITED A FEW MINUTES, BEFORE RESTARTING CAR AND CONTINUING, JUST AS THE TSB FROM GM ADVISES. THE CAR ONLY HAS 50,000 MILES, AND YET THE POWER STEERING IS OUT ON IT. GM HAS ISSUED A RECALL FOR CHEVROLET COBALTS, PONTIAC G5, ETC, FOR THE ELECTRIC POWER STEERING, YET HAVE NOT FOR SATURN IONS, EVEN THOUGH THEY ARE NEARLY THE SAME VEHICLE, AND HAVE THE SAME PARTS AND PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354381September 7, 2010
ELECTRICAL SYSTEM, STEERING
KEY WILL GET STUCK IN THE IGNITION AND WILL NOT COME OUT. IT WAS A SAFETY CONCERN BECAUSE THE VEHICLE COULD NOT BE TURNED OFF WITH THE KEY. THE ONLY WAY TO TURN OFF THE VEHICLE WAS TO PULL THE IGNITION FUSE OUT. THERE WAS NO IMPROPER USE OF THE IGNITION OR THE KEY PRIOR TO THE EVENT. THE DEALERSHIP REPLACED THE CYLINDER CASE AND KEY CYLINDER. THEY CHARGED FOR THE REPAIR IT WAS 800 DOLLARS FOR THE REPAIR. THE VEHICLE WAS OUT OF WARRANTY WITH ONLY 33000 MILES ON IT. THEIR SEEMS TO BE ALOT OF COMPLAINTS/BLOGS RELATING TO THIS ISSUE WITH THE ION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354044September 6, 2010
STEERING
I DRIVE A 2006 SATURN ION. FIVE NIGHTS AGO, I WAS DRIVING HOME WHEN A "POWER STEERING" ALERT CAME UP ON MY DASHBOARD, AND THEN ALL POWER STEERING WENT FROM THE CAR, MAKING IT ALMOST IMPOSSIBLE TO TURN. I STOPPED TO BUY SOME POWER STEERING FLUID, ASSUMING THAT WAS ALL IT NEEDED, BUT WHEN MY HUSBAND AND I TRIED TO FIND WHERE TO PUT THE FLUID UNDER THE HOOD, WE COULD NOT FIND IT. I STARTED THE CAR TO TRY TO GET HOME, AND THE POWER STEERING WAS WORKING FINE, THE ALERT FROM THE DASHBOARD GONE. THE NEXT MORNING, I BROUGHT THE CAR TO MY FATHER-IN-LAW TO SEE IF HE COULD FIND WHERE TO PUT THE FLUID AND HE COULD NOT. WE FOUND OUT THAT APPARENTLY SATURN CARS' STEERING ARE RUN ELECTRICALLY, SO THEY DO NOT REQUIRE FLUID. SINCE THAT FIRST NIGHT, THE POWER STEERING GOES OUT EVERY SINGLE DAY, AND WHEN I TURN THE CAR OFF AND BACK ON, IT WORKS AGAIN. SINCE IT'S EXTREMELY DANGEROUS TO DRIVE A CAR IN THIS CONDITION, I AM PLANNING TO TAKE MY ION TO A MECHANIC TOMORROW TO FIND OUT WHAT NEEDS TO BE REPAIRED, AND THE COSTS. I NO LONGER HAVE A WARRANTY, AND I AM VERY WORRIED THAT IT WILL BE A COSTLY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353945September 5, 2010
STEERING
WHILE DRIVING ON A STRAIGHT ROAD THE POWER STEERING LIGHT CAME ON AND HEARD A CHIME SOUND. THIS WAS AROUND 80,000 MILES ON THE VEHICLE. TURNED CAR OFF AND BACK ON. EVERYTHING SEEMED TO WORK FINE AFTER THAT. NOW I HAVE ABOUT 123,000 MILES ON MY CAR AND THERE IS A SERVICE BULLETIN FOR MY SATURN ION BUT NO RECALL. SO NOTHING HAS BEEN DONE TO FIX THE PROBLEM. CHEVY COBALTS HAVE THE SAME PART , BUT THEY HAVE AN ACTIVE RECALL ON THAT VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353737September 3, 2010
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE VEHICLE COULD POTENTIALLY LOSE POWER STEERING CAPABILITIES AND THAT THE DEALER WOULD REPAIR THE ISSUE ONLY AFTER THE FAILURE OCCURRED. THE CONTACT WAS CONCERNED BECAUSE HE DID NOT KNOW IF AND WHEN THE FAILURE WOULD OCCUR. HE CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 33,000. UPDATED 12/23/10*LJ UPDATED 01/03/11.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353763September 3, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL OUTSIDE OF THE VEHICLE. ALSO, SHE OBSERVED FUEL LEAKING FROM THE FUEL TANK ONTO THE GROUND. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT SCHEDULED AN APPOINTMENT WITH AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE MILEAGE WAS APPROXIMATELY 29,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353791September 3, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT SMELLED A VERY STRONG FUEL ODOR WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE GARAGE AND THE DIAGNOSTIC TEST CONFIRMED THAT THERE WAS A FUEL LEAK ABOVE THE FUEL TANK. THE VEHICLE WASN'T REPAIRED. THE VIN INFORMATION WASN'T AVAILABLE. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353496September 2, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2007 SATURN ION2. THE CONTACT STATED THAT HER CIRCUIT BOARD BURNED OUT AND THE FUEL LINE CRACKED SPILLING GASOLINE ALL OVER THE VEHICLE. THE VEHICLE WAS BEING REPAIRED BY THE DEALER FOR A DIFFERENT RECALL WHEN THE FAILURE OCCURRED. AFTER THE VEHICLE WAS REPAIRED THE ABS LIGHT, BATTERY, POWER STEERING, OIL LIGHT, AND THE ODOMETER LIGHTS ALL ILLUMINATED AT THE SAME TIME WHILE DRIVING 55 MPH. THE VEHICLE WAS PARKED IMMEDIATELY AND WAS TOWED BACK TO THE DEALER FOR AN INSPECTION OF THE FAILURES. THE DEALER INFORMED HER THAT THE CLUSTER BOARD BURNED OUT AND THE FUEL LINE WAS CRACKED. THE FUEL LINE WILL BE REPAIRED UNDER THE WARRANTY AND THE REPAIRS TO THE CLUSTER BOARD AT NO COST WERE BEING REVIEWED BY THE MANUFACTURER. SHE WAS AWAITING A CALL FROM THE DEALER AND MANUFACTURER. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353493September 2, 2010
STEERING
TRAVELING EASTBOUND ON I-94, MILE MARKER 41. LOSS OF STEERING CONTROL. VEHICLE CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10353614September 2, 2010
ELECTRICAL SYSTEM
THIS HAS NOT BEEN A TRUE SAFETY ITEM YET, BUT IT HAS THE POTENTIAL OF BEING ONE, AND IF YOU LOOK ON-LINE UNDER "KEY STUCK IN IGNITION" YOU WILL BE AMAZED HOW MANY PEOPLE HAVE HAD THIS PROBLEM. THE CAR COMPANIES APPARENTLY KNOW ABOUT IT BECAUSE THE HAVE INSTALLED A SMALL COVER UNDER THE STEERING COLUMN TO REMOVE AND PUSH A BUTTON TO RELEASE THE KEY SO IT CAN BE TURNED AND REMOVED. MANY PEOPLE LIKE US HAVE PAID OVER $500 AND STILL HAVE THE PROBLEM. LOOKS LIKE THERE SHOULD BE A RECALL TO FIX THIS. SOME FOLK COULDN'T EVEN SHUT THE ENGINE OFF AND HAD TO DISCONNECT THE BATTERY. THAT' RIDICULOUS. I'M SURE I SPEAK FOR HUNDREDS AND MAYBE THOUSANDS OF PEOPLE THAT WISH SOMEONE WOULD DO SOMETHING ABOUT THIS PROBLEM. PLEASE TAKE THE TIME TO LOOK AT WHAT IS ON THE INTERNET CONCERNING THIS. NOT EVERYONE HAS A COMPUTER AND ACCESS TO THIS INFORMATION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353326September 1, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY LOST POWER STEERING. THERE WAS A POWER STEERING LIGHT THAT ILLUMINATED DURING THE FAILURE. SHE NOTICED THAT IT WAS EXTREMELY DIFFICULT TO TURN INTO A PARKING SPACE AS A RESULT. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT. WHEN SHE RESTARTED IT, THE FAILURE SEEMED TO HAVE CORRECTED ITSELF. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 36,500. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353002August 31, 2010
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN SHE BEGAN TO SMELL SMOKE AND THE VEHICLE BECAME HARD TO STEER. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE POWER STEERING MOTOR AND COLUMN WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,020.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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