Saturn Ion Complaints

4,344 consumer complaints on file.

#10390057March 14, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 SATURN ION 3 COUPE. THE CONTACT WAS APPROACHING A TRAFFIC STOP WHEN THE VEHICLE BEGAN TO IDLE HARD AND DISPLAYED SEVERAL ATTEMPTS TO STALL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND THE CONTACT WAS ADVISED THAT THE CATALYTIC CONVERTER WOULD NEED REPLACEMENT. HE THEN CONTACTED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE DEALER ADVISED THERE WERE NO RECALLS ON THE VEHICLE AND THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE BECAME PROGRESSIVELY WORSE TO THE POINT WHERE IT WOULD STALL SPORADICALLY AND WITHOUT WARNING. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 93,640.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390064March 14, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN ION LEVEL 2. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. APPROXIMATELY TWO WEEKS LATER, THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND SHE CONTACTED THE ON STAR SERVICE CENTER WHERE SHE WAS ADVISED THAT THERE WAS A DEFECT WITHIN THE AIR BAG SYSTEM AND IF INVOLVED IN A CRASH, THE AIR BAGS WOULD NOT DEPLOY. BOTH THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED THE CONTACT TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 86,000 AND THE FAILURE MILEAGE WAS 84,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10390168March 14, 2011
TIRES, TIRES:SIDEWALL
3 EXPLODED TIRES WITH ONLY 60,000MI ON THEM AND ALL WITHIN 6MOS. TOTAL BLOWOUTS WITHOUT SIGNIFICANT TREADWEAR. TIRES HAD TO BE REPLACED, TOTALING $348.61. ONE OF THE USED TIRES IS STILL AVAILABLE FOR INSPECTION. NO WEAR OR WOBBLE OR ANY SIGNS LEADING UP TO FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390169March 14, 2011
LATCHES/LOCKS/LINKAGES
I HAVE A 2006 SATURN ION 3 THAT I PURCHASED FROM A SATURN DEALERSHIP IN 2009. TODAY THE CAR WOULD NOT TURN OFF. THERE WAS NOT A WARNING OR ANY SIGNS. THE CAR WAS WORKING 100% AS NORMAL, UNTIL IT WAS NOT. FOR THE THIRD TIME TODAY I TURNED THE CAR ON AND DROVE TO A DESTINATION. WHEN I ARRIVED AT MY DESTINATION I TURNED MY CAR OFF. I WENT IN TO THE STORE I WAS AT TO GET AN OIL CHANGE. THEY PULLED MY CAR INTO THE GARAGE AND THE IGNITION WOULD NOT TURN OFF. THE KEY WAS NOT ABLE TO BE REMOVED FROM THE IGNITION SWITCH (TUMBLER). THE CAR WOULD NOT TURN OFF. I CAN NOT GET THE CAR TO TURN OFF WITHOUT OPENING THE ENGINE COMPARTMENT AND THEN REMOVING THE #19 FUSE FROM THE ENGINE FUSE BOX. THEN IN ORDER TO KILL THE ELECTRICAL SYSTEM I HAVE TO DISCONNECT THE BATTERY TERMINALS. THIS IS A PROBLEM THAT OCCURS EVERY TIME I PLUG THE FUSE/BATTEY BACK UP. I DID SOME RESEARCH AND FOUND THAT WHILE THERE ARE 100'S OF ONLINE COMPLAINTS (THAT I READ) AND WHILE SOME SERVICE DEPARTMENTS ACKNOWLEDGE IT AS A KNOWN ISSUE, GM HAS NOT ISSUED A RECALL. I AM ABOUT TO DISH OUT $500 FOR REPAIRS THAT I BELIEVE SHOULD BE COVERED UNDER A RECALL. DO YOU HAVE ANY SUGGESTIONS FOR ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391128March 11, 2011
UNKNOWN OR OTHER
WH REFERRAL LETTER OF COMPLAINT REGARDING SATURN AND GENERAL MOTORS UNABLE TO GET PARTS TO REPAIR HIS 2006 SATURN ION. *KB THE CONSUMER STATED THE DEALER KNOWS WHAT THE PROBLEM IS CONCERNING THE VEHICLE, BUT SATURN WAS NOT PRODUCING THE PART AND WAS UNABLE TO GIVE THE CONSUMER AN ANSWER AS TO WHEN IT WOULD BE AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389839March 11, 2011
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE DEALER INFORMED THE CONTACT THAT HER VEHICLE WAS NOT INCLUDED IN A PREVIOUS RECALL AND ADVISED HER TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED THE CONTACT THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CURRENT AND FAILURE MILEAGE WAS 61,987.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389904March 11, 2011
STEERING
I WAS DRIVING NORMALLY FROM MY WORKPLACE TO HOME WHEN MY POWER STEERING SUDDENLY WENT OUT. THE POWER STEERING MESSAGE DISPLAYED IN THE MESSAGE DISPLAY AREA. I PULLED THE CAR OVER AND RESTARTED THE CAR. THE POWER STEERING WAS THEN FINE. FOR ONE WEEK I HAD NO PROBLEMS. THEN THE SAME THING HAPPENED. WHEN I SHUT OFF AND RESTARTED THE CAR IT WAS FINE AGAIN. NOW EVERY TIME I DRIVE FOR A FEW MINUTES THE POWER STEERING GOES OUT AND I HAVE TO PULL OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389797March 10, 2011
STEERING
AS I DRIVE MY 2007 SATURN ION I GET A "PWR STR" FAILURE NOTICE ON THE DASHBOARD ANNUNCIATION PANEL. THE POWER STEERING THEN QUITS AND IT TAKES MUCH MORE MUSCLE TO TURN THE STEERING WHEEL. IF I TURN THE IGNITION OFF AND THEN RESTART THE ENGINE THE SYSTEM RESETS AND THERE IS A RETURN OF THE POWER STEERING. THIS JUST STARTED LAST WEEK AT 61000 MILES. IT HAS NOW HAPPENED 3 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386805March 8, 2011
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE FOLLOWED BY A LOSS OF POWER STEERING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HER THAT THE STEERING RACK HAD FRACTURED DUE TO INTERNAL DAMAGES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386898March 8, 2011
STEERING
MY 2004 SATURN ION IS HAVING ISSUES WITH THE POWER STEERING GOING OUT WHILE I DRIVE THE VEHICLE. AFTER TURNING THE CAR OFF AND BACK ON, IT RESETS IT, AS IT IS ELECTRIC POWER STEERING, BUT THE PROBLEM PERSISTS AND KEEPS GETTING WORSE. IT WILL TURN OFF ABOUT 10 TIMES IN A MILE ON AVERAGE. I HAVE DONE RESEARCH ON THE ISSUE AND IT HAS CAUSED 14 DEATHS IN OTHER INSTANCES. AFTER CALLING THE DEALER, THEY SAY IT IS NOT A RECALL, AND WILL NOT HELP ME OUT. A FEW GM CARS LIKE THE COBALT HAVE THE SAME ISSUES ALL COVERED UNDER WARRANTY AND HAVE THE EXACT SAME POWER STEERING MOTOR AND STEERING COLUMN. I AM IN THE PROCESS TO FIND THE PARTSAND REPLACED THEM, BUT THE DEALER IS NOT WILLING TO HELP IN THIS MATTER. HERE IS A LINK ON A DISCUSSION FORUM FOR THIS TOPIC. HTTP://VLANE.COM/DISCUSS-TOPIC/1695/SATURN-ION-POWER-STEERING-ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386929March 8, 2011
ELECTRICAL SYSTEM
I OWN A 2005 SATURN ION AND WHEN ITS COLD, CAR WON'T START. THE PASSLOCK ILLUMINATES AND SOMETIMES TAKES 30 MINUTES TO RESTART. I HAVE SPENT OVER $700 TRYING TO FIX IT LIKE CHANGING IGNITION AND STARTER AND THE PROBLEM STILL PERSISTS. I HAVE BEEN LATE NUMEROUS TIMES FOR WORK AND WAS STRANDED THE OTHER NIGHT FOR 30 MINUTES IN THE MIDDLE OF NOWHERE IN MINUS 20 DEGREE WEATHER. ( THAT IS A SAFETY ISSUE.) I AM FED UP AND CAN'T BELIEVE THERE IS NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386654March 7, 2011
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE POWER STEERING SUDDENLY MALFUNCTIONED. THE FAILURE SEEMED TO ONLY OCCUR WHEN THE CONTACT WAS DRIVING AROUND A CURVE. THE CONTACT TURNED THE VEHICLE OFF AND AFTER RESTARTING, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386672March 7, 2011
STEERING
2005 SATURN ION I POWER STEERING RECALL I HAD THE RECALL NOTICE - CALLED SATURN OF COOL SPRINGS - AND THEY POINT BLANK ASKED "IS IT DOING IT NOW" I SAID "NO" AND THEIR RESPONSE WAS "DON'T WORRY ABOUT IT". ON MY WAY HOME FROM WORK, A LIGHT (A WARNING LIGHT) CAME ON MY DASH, THEY NEXT THING I KNOW THE STEERING JERKED AND I CROSSED OVER 5 LANES OF TRAFFIC DURING RUSH HOUR AND HIT A CONCRETE WALL HEAD ON. I COULD NOT CONTROL THE STEERING AS IT WAS LOCKED. GM STATES THE RECALL IS FOR ONLY GOING AT LOW RATES OF SPEED - I THINK THAT IS A COP OUT FROM GM. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10386550March 5, 2011
ELECTRICAL SYSTEM
2006 SATURN LEAVE YOU STRANDED IN THE COLD WEATHER AS THE CAR WILL NOT START AND YOU HAVE TO WAIT TILL THE IN SIDE OF THE CAR WARMS UP. CAR HAS BEEN BACK TO DEALER I HAVE JUST GIVEN UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386365March 3, 2011
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION 3. THE CONTACT STATED THAT THE POWER STEERING WARNING LAMP ILLUMINATED AND THERE WAS A LOSS OF STEERING CAPABILITIES. THE CONTACT STATED THAT THE POWER STEERING WOULD RESET ITSELF ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THE FAILURE AS THE ELECTRIC POWER STEERING BEING DEFECTIVE AND NEEDING REPLACEMENT. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 109,847. UPDATED 4/11/2011 *CN UPDATED 04/14/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386148March 2, 2011
STEERING
IT STARTED WITH THE KEY STICKING IN THE IGNITION. UNABLE TO REMOVE IT AND HAD TO WAIT FOR A CLICKING NOISE TO KNOW THE KEY RELEASED. NOW, INTERMITTENTLY, THE KEY WILL RELEASE BUT THE ENGINE WILL CONTINUE TO RUN. THE ONLY WAY TO STOP IT IS TO PUT THE KEY BACK IN AND TURN TO ACCESSORY. IT HAD DONE IT 4 TIMES IN THE PAST 5 DAYS. IT IS NOW ALSO HAVING THE POWER STEERING SIGNAL COMING ON THE DASH. THE STICKING KEY STARTED A COUPLE MONTHS AGO, WHILE THE ENGINE CONTINUING TO RUN AND THE POWER STEERING HAS BEEN THE PAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386151March 2, 2011
STEERING
INTERMITTENT POWER STEERING FAULT/FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386236March 2, 2011
STEERING
I AM PURCHASING A 2007 SATURN ION 3. WHEN I DRIVE DOWN THE ROAD SOMETIMES YOU WILL HEAR A DING, PWR STR SHOWS UP WHERE THE ODOMETER IS, AND I LOSE MY POWER STEERING. I STOP AND TURN THE CAR OFF THEN ON AND I HAVE POWER STEERING BACK. I RECEIVED A LETTER FROM SATURN SAYING THAT THIS MIGHT BECOME A PROBLEM AND THEY WOULD REPAIR IT IF THE VEHICLE WAS LESS THAN 10 YEARS OLD AND 100,000 MILES OR LESS. OF COURSE MY SATURN CONVENIENTLY IS OVER 100K MILES. I CALLED SATURN AND ALL THEY WOULD SAY IS THAT I CAN GO HAVE IT DIAGNOSED AND THEY MIGHT HELP ME. GM HAS RECALLED THE COBALT FOR THE SAME PROBLEM. 14 PEOPLE HAVE DIED BECAUSE OF THIS PROBLEM. WHY ISN'T GM RECALLING SATURN IONS FOR THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384716February 28, 2011
STEERING
WHILE DRIVING AT 70MPH THE POWER STEERING LIGHT CAME ON AND I LOST POWER STEERING. I EXITED THE INTERSTATE AND PULLED OFF THE ROAD. I TURNED THE ENGINE OFF THEN COUNTED TO 10 AND STARTED IT UP,THE LIGHT WENT OUT AND THE POWER STEERING WAS BACK. THE NEXT TIME I WAS IN CITY TRAFFIC WHEN THE POWER STEERING LIGHT CAN ON AND THE POWER STEERING DIED. AGAIN I PULLED OVER AND RESTARTED THE ENGINE AND IT WAS OK. THE PROBLEM IS INTERMITTENT AND UNPREDICTABLE. I WENT ONLINE WITH SATURN AND THEY RECOMMEND A SATURN SERVICE CENTER. I ALSO READ BLOGS THAT THE REPAIR WILL BE OVER $1000 AND NOT COVERED BY A RECALL OR WARRANTY. I HAVE PARKED MY SATURN ION IN THE DRIVEWAY AND MAY HAVE TO TOW IT TO A DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384754February 28, 2011
STEERING
POWER STEERING IN 2007 SATURN ION2 CUTS OUT RANDOMLY AND UNEXPECTEDLY WHILE DRIVING. TURNING THE ENGINE OFF, AND RESTARTING RESETS THE ISSUE UNTIL IT CUTS OUT AGAIN. SOMETIMES IT GOES WEEKS WITH OUT ISSUE AND OTHER DAYS IT IS A REPEATED AND CONTINUAL PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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