Saturn Ion Complaints

4,344 consumer complaints on file.

#10442333January 4, 2012
STEERING
THE POWER STEERING GOES OUT AS THE CAR IS DRIVING UNTIL STOPPED AND STARTED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442150January 3, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT SHE WAS UNABLE TO SHUT THE VEHICLE OFF OR REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DISCONNECTED THE BATTERY TO SHUT THE VEHICLE OFF. APPROXIMATELY SIX MONTHS LATER, THE VEHICLE WAS SHUT OFF AND THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442254January 3, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL SMELL EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THERE WAS A LEAK IN THE FUEL PUMP AND IT WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT THE CONTACT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442299January 3, 2012
VEHICLE SPEED CONTROL
WHEN ENTERING A HIGHWAY AND GATHERING SPEED, I REMOVED MY FOOT FROM THE GAS PEDAL AND THE CAR CONTINUED TO ACCELERATE. I APPLIED THE BRAKES BUT THE CAR REACHED 85MPH. I HIT THE GAS PEDAL AND THE VEHICLE BEGAN TO DECELERATE. I PULLED OFF THE ROAD AND TURNED OFF THE VEHICLE. I RESTARTED THE VEHICLE AND DROVE HOME (10 MILES) WITHOUT FURTHER INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442026January 1, 2012
STEERING
12/29/2011 - DRIVING ON FREEWAY AT AROUND 55 MPH AND MY MESSAGE SCREEN SHOWED "PWR STR" AND I LOST MY POWER STEERING. IT BECAME VERY DIFFICULT TO STEER. 01/01/2012 - DRIVING ON ROADWAY AT AROUND 45 MPH AND MY MESSAGE SCREEN SHOWED "PWR STR" AND I LOST MY POWER STEERING. IT BECAME VERY DIFFICULT TO STEER. WITH BOTH TIMES WHEN I SHUT THE CAR OFF AND RE-STARTED THE PROBLEM WENT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442030January 1, 2012
STEERING
WHILE WE WERE DRIVING DOWN THE INTERSTATE AT 75 MPH, THE POWER STEERING IN OUR 2004 SATURN ION SUDDENLY FAILED. AS WE WERE LUCKY ENOUGH TO HAVE BEEN DRIVING DOWN A STRAIGHT STRETCH OF ROAD, WE WERE ABLE TO AVOID AN ACCIDENT THAT LIKELY COULD HAVE OCCURED IF WE HAD BEEN TURNING. UPON RETURNING HOME, I PROCEEDED TO CHECK THE 3 FUSES ASSOCIATED WITH THE POWER STEERING SYSTEM ONLY TO DISCOVER THAT ALL WERE FINE. IT APPERAS TO BE THE ELECTRONIC MOTOR ITSELF THAT FAILED. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. AT THE TIME OUR STEERING FAILED, MY 3 MONTH OLD DAUGHTER WAS IN THE CAR. DOES SOMEONE NEED TO DIE BEFORE GM IS HELD ACCOUNTABLE? PLEASE ISSUE A RECALL SO THIS SERIOUS PROBLEM CAN BE FIXED. IT MAY BE A "NUMBERS" GAME TO SOME, BUT TO THE REST OF US IT IS OUR SAFETY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441762December 30, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD EXPERIENCE DIFFICULTY STARTING AND WOULD NEED NUMEROUS ATTEMPTS BEFORE SUCCESSFULLY STARTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE PARK AND NEUTRAL POSITION SWITCH WAS REPLACED. THE FAILURE BEGAN TO RECUR APPROXIMATELY EIGHTEEN MONTHS LATER. THE VEHICLE WAS NOT TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441299December 27, 2011
STEERING
LUCKILY MY BROTHER IN LAW WAS DRIVING HIS MOTHERS CAR AT THE TIME. THEY WERE COMING BACK FROM THE GROCERY STORE WHEN THE STEERING TURNED INTO A 1955 MACK TRUCK AS HE DESCRIBED IT. WHEN THEY RETURNED WE LOOKED IT UP IN THE MANUAL AS BEING ELECTRIC. WHEN I RESTARTED THE CAR IT WAS WORKING OK, THEN I TOOK IT AROUND THE BLOCK AND IT WENT OUT AGAIN. I RESTARTED THE CAR AGAIN AND IT WAS OK AGAIN FOR ABOUT A HALF BLOCK WHEN IT WENT OUT AGAIN. THIS WOULD HAVE BEEN A VERY DANGEROUS SITUATION IF MY 81 YEAR OLD MOTHER IN LAW HAD BEEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441219December 26, 2011
STEERING
WHILE DRIVING DOWN THE ROAD AT NORMAL SPEED 55 MPH WE GET A DING DING DING WITH A PWR STEER LIGHT TO COME ON AND THEN WE HAVE NO POWER STEERING. LUCKILY MY HUSBAND WAS DRIVING. AFTER CALLING THE SATURN DEALERSHIP IT APPEARS TO BE THE POWER STEERING ASSIST MODULE. THIS IS DANGEROUS DUE TO YOU NOT GETTING MUCH OF A WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441001December 22, 2011
STEERING
MY POWER STEERING LIGHT CAME ON AND I NOTICED THAT I HAD LOST THE POWER STEERING ABILITY. WITH DIFFICULTY, I STEERED THE CAR TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF AND THEN BACK ON AND THE POWER STEERING WAS WORKING AGAIN. THIS HAS HAPPENED MULTIPLE TIMES AND WITH THE RESEARCH I HAVE DONE, I FEEL IT NEEDS TO BE RECALLED FOR MY SPECIFIC SATURN. I BOUGHT THE CAR USED 1.5 YEARS AGO AND DID NOT KNOW OF ANY PROBLEMS UNTIL NOW. I HAVE OVER 100XXX MILES ON IT BUT THAT SHOULD NOT EXCLUDE ME FROM ANY RECALLS THAT MAY BE ISSUED IN THE FUTURE. I DRIVE MY CAR OVER 200 MILES A DAY AND NO LONGER FEEL SAFE IN IT. THIS IS MY 3RD SATURN AND I HAVE ALWAYS LOVED THEM BUT I AM VERY DISAPPOINTED THAT THIS HAS NOT BEEN RECALLED ON MY CAR WHEN IT IS A VERY SPECIFIC PROBLEM THAT IS HAPPENING AND BEING RECALLED IN OTHER VEHICLES. I GOT AN ESTIMATE OF OVER $1000 TO FIX THE PROBLEM BUT I DO NOT HAVE THAT KIND OF MONEY LAYING AROUND. I JUST HOPE THAT I DO NOT GET IN AN ACCIDENT BECAUSE OF THIS. IF THAT DOES HAPPEN, GM WILL BE HEARING FROM MY ATTORNEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440855December 21, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT VEHICLE COULD NOT BE STARTED DURING COLDER WEATHER DUE TO THE ANTI-THEFT SENSOR. THE CONTACT STATED THAT THE VEHICLE WOULD HAVE TO SIT AT LEAST TWENTY MINUTES AFTER STARTING IN ORDER FOR THE VEHICLE TO RESET. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED WHEN THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE DEALER COULD NOT REPAIR THE VEHICLE UNTIL PROPERLY DIAGNOSED. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440576December 20, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL WAS LEAKING INTO THE MUFFLER ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MODULE FRACTURED AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 09V41900 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,376 AND THE CURRENT MILEAGE WAS 90,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440253December 17, 2011
STEERING
I WAS DRIVING ON 95 NORTH 12-15-2011 AND THE POWER STEERING WARNING LIGHT CAME ON AND AUTOMATICALLY MY POWERSTEERING SHUT OFF COMPLETELY TO WHERE I WAS UNABLE TO TURN THE WHEEL AT ALL. I TURNED THE CAR OFF AND ON AND LOW AND BEHOLD THE WHEEL AS FINE. THOUGHT EVERYTHING WAS FINE UNTILTHE NEXT DAY 12-16-2011 I WAS DRIVING ON 95 NORTH AGAIN AND IT DID IT A SECOND TIME THIS TIME MY TWO YEAR OLD SON WAS IN THE CAR WITH ME (NOT SAFE AT ALL) AND IT WAS RUSH HOUR LUCKILY I WAS ABLE TO TURN THE CAR FF AND ON AGAIN AND IT WORKED SO I COULD GET HOME, THIS NEEDS TO BE FIXED AND RECALLED AS I HAVE DONE MY RESEARCH AND IT SEEMS THAT THIS IS A MAJOR ISSUE WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440259December 17, 2011
STEERING
POWER STEERING KEEPS FAILING ON AND OFF DURING TURNS AT ALL SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440132December 16, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE ENGINE RPMS RACED EVEN AFTER THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE WAS HESITANT TO STOP. THE CONTACT HAD TO SLAM THE VEHICLE INTO PARK IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440026December 15, 2011
STEERING
THE POWER STEERING ON THE SATURN ION CONTINUALLY GOES OUT. IT TYPICALLY WILL COME BACK ON WHEN THE CAR RESTARTS ONLY TO GO OUT AGAIN WHILE DRIVING. SOMETIMES IT GOES OUT 2 MINUTES INTO A DRIVE, OTHER TIMES IT DOESN'T GO OUT AT ALL AND OTHER TIMES IT'S AFTER 30 MINUTES. IT'S QUITE ANNOYING AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440043December 15, 2011
STEERING
THE POWER STEERING FAILURE LIGHT COMES ON AND I WILL HAVE NO POWER STEERING. I CAN CUT CAR OFF AND WAIT A FEW MINUTES AND THEN THE LIGHT IS OUT AND THE POWER STEERING WORKING. VERY SPORADIC. SOMETIMES HAPPENS 3 OR 4 TIMES IN 40 MILE TRIP. SOMETIMES DOES NOT HAPPEN AT ALL. IF VERY DANGEROUS WHEN IT HAPPENS AND I AM TURNING A CORNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440051December 15, 2011
ELECTRICAL SYSTEM
THE KEY IS STUCK IN THE ON POSITION IN THE IGNITION AND THE CAR CAN NOT BE SHUT OFF. I FOUND A CONSUMER AFFAIRS WEB SITE THAT HAS 7700 LISTINGS FOR THIS PROBLEM. HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/SATURN_IGNITION_LOCK.HTML GM WANTS ME TO BRING THE CAR IN AND CHARGE ME $115 TO DIAGNOSE THE PROBLEM. WITH THE AMOUNT OF INFO ON THE INTERNET ABOUT THIS PROBLEM I DO NOT UNDERSTAND WHY GM HAS TO DIAGNOSE THIS PROBLEM. THIS IS A SERIES ISSUE WHEN A CAR CAN NOT BE SHUT OFF AND GM NEEDS TO ADDRESS THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440086December 15, 2011
STEERING
THE POWER STEERING STOPPED WORKING WHILE DRIVING. A WARNING LIGHT SAYING PWR STEERING APPEARED WHEN THIS HAPPENED. THE CAR WAS DRIVABLE BUT HARD TO MANEUVER DUE TO LACK OF POWER STEERING. ONCE I RESTART THE CAR IT RESETS AND THE POWER STEERING IS NORMAL UNTIL THE PROBLEM RECURS WHICH IS OFTEN. THERE IS COULD HAPPEN ON A SHORT OR LONG DRIVE. I COULD DRIVE A BLOCK THE LIGHT APPEARS I SHUT THE CAR OFF IT RESETS AND I COULD DRIVE FOR MILES AND IT NOT HAPPEN AGAIN OR GO ANOTHER BLOCK ONLY FOR THE PROBLEM TO HAPPEN ALL OVER AGAIN. FROM MY UNDERSTANDING THIS IS A RECOGNIZED ISSUE WITH THIS MAKE AND MODEL OF SATURN AND IT WILL BE FIXED UNDER WARRANTY. HOW DO I GO ABOUT GETTING THIS FIXED WITHOUT IT COSTING ME SINCE THIS IS A KNOWN PROBLEM . I AM REPORTING IN HOPING IT WILL HELP TO HAVE THIS PROBLEM BE OFFICIALLY CALLED A RECALL BY GM AND SATURN AND FIXED ONCE AND FOR ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439699December 13, 2011
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING 60 MPH. THE POWER STEERING LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT SHIFTED TO NEUTRAL AND BACK INTO DRIVE IN ORDER TO GET THE STEERING WHEEL TO RETURN TO NORMAL FUNCTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 83,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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