Saturn Aura Complaints
1,444 consumer complaints on file.
- #10502404March 11, 2013POWER TRAIN
CAR SUDDENLY LOST THE ABILITY TO ACCELERATE, FOLLOWED BY THE TRANSMISSION LIGHT COMING ON. HAD TO VEER ACROSS LANE TO PREVENT BLOCKING TRAFFIC. WAS TOLD BY MY MECHANIC THAT THE "TRANSMISSION WENT OUT" AND WOULD HAVE TO BE REPLACED, THOUGH I STILL NEED TO VERIFY THIS WITH A TRANSMISSION SPECIALIST. IN LOOKING FOR PEOPLE WITH SIMILAR ISSUES THAT EVENING, I FOUND THAT THERE IS AN ONGOING NHTSA INVESTIGATION FOR THIS ISSUE (EA11-015). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502050March 8, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE GEAR SHIFTER ONLY OPERATED WHILE IN REVERSE AFTER THE VEHICLE WAS STARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,600.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10502149March 8, 2013STEERING, SUSPENSION
THERE IS A CLUNK SOUND IN THE FRONT END OF THE VEHICLE WHEN MOVING FROM A FULL STOP. A CLUNK CAN ALSO BE HEARD WHEN SLOWING DOWN PREPARING TO STOP. TOOK VEHICLE TO AUTHORIZED SERVICE CENTER, DEALER INDICATED THE STEERING SHAFT NEEDED TO BE REPLACED AND A FULL 4 WHEEL ALIGNMENT WOULD BE REQUIRED. REPAIRS ARE SCHEDULED FOR TWO WEEKS FROM TODAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10501217March 4, 2013STEERING, SUSPENSION
CAR BEGAN GROANING LOUDLY WHEN WHEEL IS TURNED TO THE RIGHT (EITHER PARKED OF MOVING), STEERING FEELS "JUMPY" TOOK IT TO THE DEALERSHIP WHO REPLACED A STRUT AND CHARGED ME FOR IT, THEN I TOOK IT BACK AND THEY REPLACED THE INTERMEDIATE STEERING SHAFT AND CHARGED MY WARRANTY. TOOK IT BACK TO THE DEALERSHIP A THIRD TIME AND THEY SAID THE SOUND MUST BE NORMAL BECAUSE NO RECALLS HAVE BEEN ISSUED, BUT THEY CAN NOT CLARIFY WHAT THE ISSUE IS. THE SOUND AND STEERING JUMP FEELING IS ABNORMAL AND GETTING WORSE, SEE VIDEO: HTTP://YOUTU.BE/OHDBXTHSWM0. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500986March 1, 2013STEERING
THE STEERING WHEEL BEGINS TO MOVE SLIGHTLY BACK AND FORTH ON ITS OWN. WITHIN A FEW SECONDS THE DIC DISPLAYS "POWER STEERING" AND THE POWER STEERING ASSIST IS GONE. IT HAS CAUSED ME TO CRASH NUMEROUS TIMES WHEN THE POWER STEERING FAILS WHEN MAKING A TURN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500988March 1, 2013SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN DRIVING THE VEHICLE, THE BRAKE LIGHTS WOULD COME ON RANDOMLY AND WOULD TURN OFF WHEN THE BRAKE PEDAL IS PRESSED. THEY WOULD OPERATE IN THE OPPOSITE WAY THAT THEY SHOULD. THIS IS EXTREMELY DANGEROUS BECAUSE VEHICLES BEHIND YOU DON'T KNOW WHEN YOU ARE BRAKING. THIS HAS BEEN HAPPENING INTERMITTENTLY FOR MONTHS NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10500651February 27, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499821February 24, 2013SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
REGARDLESS OF HOW FAST I AM DRIVING, WHETHER 35 MPH OR 60 MPH, MY BRAKE LIGHTS OPERATE IN A REVERSE MANNER. AS I APPLY MY BRAKES, THE BRAKE LIGHTS TURN OFF. ON THE OTHER HAND, WHEN I RELEASE MY BRAKES, THE BRAKES LIGHTS COMES ON. THIS CAUSES A DISTRACTION AND A DANGER TO ME AND THE TRAFFIC BEHIND ME. THE ISSUE OCCURS OFTEN AND SPORADICALLY. I HAVE NOTICED A PATTERN; WHEN THIS ISSUE OCCURS MY SERVICE ESC LIGHT COMES ON AND MY TRACTION TURNS OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499636February 22, 2013SERVICE BRAKES, EXTERIOR LIGHTING
OVER THE PAST FEW WEEKS, THE BRAKE LIGHTS HAVE BEEN WORKING SPORADICALLY. SOMETIMES THEY STAY ON, SOMETIMES THEY DO NOT COME ON, AND SOMETIMES THEY WORK OPPOSITE (WHEN YOU PRESS THE BRAKES THEY GO OFF AND WHEN YOUR ARE NOT ON THE BRAKES THEY COME ON). THIS IS AN EXTREME SAFETY HAZARD. IT HAS GONE TO A DEALER ONCE ALREADY AND I HAVE ALREADY MADE A SECOND APPOINTMENT WITH THEM FOR THE SAME ISSUE. FROM THE RESEARCH I HAVE DONE THIS IS A COMMON ISSUE FOR AT LEAST 3 GM MODELS. THIS IS DANGEROUS WHEN THE BRAKE LIGHTS DO NOT WORK. I DRIVE ON THE PA TURNPIKE EVERY MORNING AT SPEEDS OF 55-65 MPH AND IF MY BRAKE LIGHTS DO NOT WORK WHEN I GO TO SLOW DOWN, I AM AT RISK OF SOMEONE HITTING ME AT A HIGH RATE OF SPEED. PLEASE LOOK INTO THIS ISSUE. IT SEEMS THIS IS A COMMON ISSUE WITH THE SATURN AURA, PONTIAC G6, AND CHEVY MALIBU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498961February 20, 2013POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
2009 SATURN AURA. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION SHIFT CABLE RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED ON DECEMBER 3, 2012, HE ATTEMPTED TO PARK THE VEHICLE. WHEN HE SHIFTED THE GEAR INTO PARK, THE VEHICLE STARTED ROLLING BACKWARDS. HE QUICKLY APPLIED THE BRAKE. HE TRIED TO START THE VEHICLE AGAIN, BUT IT WOULDN'T START, EVEN THOUGH THE SHIFT LEVER WAS SET TO PARK. HE LET HIS FOOT OFF THE BRAKE AGAIN, AND IT STILL ROLLED BACKWARDS, SO, HE QUICKLY APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO A DEALERSHIP. THE DEALER INFORMED THE CONSUMER, THE PROBLEM WAS THAT THE TRANSMISSION SHIFT CABLE WAS BROKEN AND NEEDED TO BE REPLACED, AT A COST OF $ 554.90. THE CONSUMER THEN DISCOVERED GM ISSUED A RECALL FOR THE SAME ISSUE FOR HIS MAKE, MODEL AND YEAR. WHEN THE CONSUMER CONTACTED GM, HE WAS INFORMED HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN RECALL # 12V46000 AND HE WAS NOT ELIGIBLE FOR REIMBURSEMENT. THE CONSUMER STATED HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL, AS HIS VEHICLE WAS MANUFACTURED WITHIN THE DATES LISTED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498567February 19, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT AFTER PLACING THE VEHICLE IN PARK, THE VEHICLE CONTINUED TO ROLL AWAY IN REVERSE. THE CONTACT IMMEDIATELY APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498008February 13, 2013VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
BRAKE LIGHTS WORK OPPOSITE OF EXPECTED. THAT IS: THEY ARE ON WHEN ACCELERATING AND GO OFF WHEN BRAKING!! THIS IS VERY DANGEROUS. I HAVE HAD IT TO GM DEALERSHIP 3 TIMES AND THEY SAY IT DROVE FINE, AND CHARGED ME A DIAGNOSTIC FEE. GRANTED TRACTION CONTROL LIGHT ONLY GOES ON SPORADICALLY TO CAUSE THIS MESS WHICH ALSO CAUSES CRUISE CONTROL TO NOT WORK. JUST BECAUSE SATURN IS NO LONGER A CAR MAKER, THERE SEEMS TO BE A COVER-UP BY GM TO IGNORE THIS PROBLEM. YET THE EMPLOYEES GET $6,000. BONUS CHECKS. TO ONLY HAVE 212 OF THESE COMPLAINTS IS THE TIP OF THE ICEBERG. THE WEB BLOGS ARE LOADED WITH THESE COMPLAINTS AND NO QUICK FIX OF CONDUCTOR JELL TO HELP CORROSION WILL FIX THE CHIP THAT HAS GONE DANGEROUSLY WRONG. THIS IS AN ACCIDENT WAITING TO HAPPEN IN DETROIT RUSH HOUR COMMUTES EACH DAY WHEN BRAKE LIGHTS ARE REVERSED! PLEASE HELP ME. I THINK IT IS UNETHICAL TO SELL THE "AS IS" TO SOMEONE UNINFORMED, SO YET I KEEP DRIVING IT EACH DAY. NOTE THAT VERY OFTEN I GET YELLED AT IN CAR WASHES TO GET OFF MY BRAKE DUE TO THIS REVERSAL ERROR IN BRAKE LIGHTING. THEY WILL VERIFY MY PROBLEM EVEN THOUGH GM WILL NOT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10498068February 13, 2013SERVICE BRAKES
AT VARIOUS TIMES THE BRAKE LIGHTS WOULD COME ON WHILE DRIVING. WHEN THE BRAKE PEDAL WAS PRESSED THE BRAKE LIGHTS WOULD THEN GO TURN OFF. WITHIN SECONDS OF TAKING YOUR FOOT OFF THE PEDAL THE BRAKE LIGHTS WOULD COME BACK ON. ESSENTIALLY THE PEDAL WAS DOING THE OPPOSITE THAT IT SHOULD.(BRAKE LIGHTS WOULD BE ON WHILE DRIVING AND OFF WHILE BRAKING). THIS ISSUE ALSO CAUSED THE CRUISE CONTROL TO TURN OFF RANDOMLY AND TO NOT ENGAGE WHEN SELECTED. EVENTUALLY THE PROBLEM BECAME BAD ENOUGH THE VEHICLE WAS TAKEN TO DEALERSHIP WHERE IT WAS DIAGNOSED WITH THE BRAKE PEDAL POSITION SENSOR HAD INTERNAL FAULT CAUSING WRONG VOLTAGE BEING RETURNED TO THE BCM. THE SENSOR WAS REPLACED AT A COST OF $227.33. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496894February 8, 2013EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE BRAKE LIGHTS FAILED TO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE BRAKE SWITCH WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496615February 6, 2013VEHICLE SPEED CONTROL
WHILE DRIVING ALONG W/CRUISE CONTROL ON IT SUDDENLY SHUTS OFF, AND MY BRAKE LIGHTS COME ON WITHOUT APPLYING MY BRAKES, THE BRAKE LIGHTS STAY ON UNTIL I APPLY MY BRAKES THEN WITH MY FOOT ON THE BRAKE THE LIGHTS GO OFF I TAKE MY FOOT OFF THE BRAKE & THE BRAKE LIGHTS GO ON & STAY ON UNTIL I APPLY THE BRAKES AGAIN & THE CRUISE WILL NOT WORK WHEN THE BRAKE LIGHT ARE ON & WHEN I FIRST START THE CAR I HAVE TO PUSH REAL HARD ON THE BRAKE PEDAL TO GET THE CAR OUT OF PARK. THIS HAS BEEN HAPPENING ALMOST EVERYDAY FOR MONTHS NOW. I'VE HAD MECHANICS CHECK IT OUT THEY REPLACED STOP LIGHT SWITCH & CLEANED CONTACTS & RESET COMPUTER BUT NOTHING WORKS, GENERAL MOTORS SHOULD HAVE TO CORRECT THIS PROBLEM BEFORE SOMEBODY GETS IN A BAD ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496428February 5, 2013SEATS
TWO TIMES ? I ORIGINALLY HAD THE DRIVERS SEAT FRAME REPLACED WHILE UNDER WARRANTY IN APRIL 2009. RECENTLY IN DECEMBER 2012 IT BROKE AGAIN. OBVIOUSLY THE SEAT FRAME IS A POORLY ENGINEERED PRODUCT. THE ISSUE CAUSES THE SEAT TO LEAN INTO THE CENTER OF THE VEHICLE AND ROCK WHEN TURNING TO THE RIGHT AND SOMETIMES IT SIMPLY CLUNKS DOWNWARDS WITHOUT WARNING. THE FACT THAT THE CLUNKING DOWN IS SUDDEN, IT IS QUITE STARTLING AND VERY DISTRACTING FROM WHAT'S IS GOING ON ROAD. I ATTEMPTED TO SECURE SOME ASSISTANCE OR FINANCIAL OFFSET FOR THE SECOND SEAT FRAME THROUGH GM?S CUSTOMER ASSISTANCE CENTER TO NO AVAIL. THE CAR SAT AT THE DEALERSHIP FOR FIVE DAYS WHILE GM'S CAC SUPPOSEDLY DELIBERATED ON MY REQUEST AND ONLY TO RETURN IT TO ME IN WORST CONDITION DUE TO THEIR INSPECTION. I'M NOT A SUPER HEAVY GUY, I AVERAGE 230 LBS. GM SHOULD BE REQUIRED TO ISSUE A RECALL FOR THIS PART WITH THE COMPLAINTS LISTED HERE AND THE NUMEROUS WEB PAGES ALSO DESCRIBING THE PARTS FAILURE. I HAVE OWNED SEVEN GM CARS BUT I'LL BE SURE NOT TO GIVE GM NOT ONE PENNY MORE THEN THE EVENTUAL REPAIR OF THIS ISSUE. IT LEAVES ME WONDERING WHY DID WE AMERICAN'S ALLOWED THE BAIL OUT OF THIS COMPANY? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496523February 5, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE TRANSMISSION CONTROL MODULE AND CLUTCH PLATE. THE APPROXIMATE FAILURE MILEAGE WAS 102, 725...UPDATED 03/18/13 *BF THE CONSUMER STATED THE VEHICLE ALSO DID NOT GO TO DRIVE, ONLY 2ND GEAR. UPDATED 04/26/2013*JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495979January 31, 2013POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY WHILE IN PARK. THE CONTACT WAS ABLE TO STOP THE VEHICLE BUT WAS UNABLE TO START THE ENGINE AFTER PLACING THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE SHIFTER CABLE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN). THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 64,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494396January 23, 2013VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WAS DRIVING ON FREEWAY WITH CRUISE CONTROL ON THEN SUDDENLY THE CRUISE CONTROL DISENGAGED. WHEN I LOOKED IN THE REAR VIEW MIRROR I NOTICED THAT MY 3RD BRAKE LIGHT WAS COMING ON BY ITSELF AND STAYING ON AND I WAS NOT PRESSING BRAKE. BRAKES COME ON AND STAY ON WHEN NOT PRESSING BRAKE PEDAL AND TURN OFF WHEN BRAKE PEDAL IS PRESSED. MAKES OTHER CARS BEHIND ME THINK I'M BRAKING WHEN I'M NOT AND WHEN I DO BRAKE IT LOOKS AS IF I'M NOT BRAKING. RISK GETTING REAR ENDED BECAUSE OF THIS. SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10494452January 23, 2013ENGINE, POWER TRAIN
I WAS JUST INFORMED BY THE DEALER THAT THE TIMING CHAIN ON MY 2007 SATURN AURA NEEDS TO BE REPLACED. THE CAR HAS ONLY ABOUT 72,000 MILES ON IT. THIS SEEMS HIGHLY SUSPICIOUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0