Saturn Aura Complaints

1,444 consumer complaints on file.

#10618548August 4, 2014
AIR BAGS
2007 SATURN AURA. CONSUMER WRITES IN REGARDS TO PASSENGER AIR BAG SENSOR PROBLEMS. *SMD THE CONSUMER STATED THE PASSENGER AIR BAG SENSOR WOULD GO OUT, WHEN HIS WIFE SAT IN THE PASSENGER SEAT. WHEN DRIVING, THE SENSOR LIGHT WOULD GO TO THE OFF POSITION, THEN BACK ON AND AFTER A WHILE TO OFF AGAIN. THE CONSUMER HAD THE PROBLEM BACK IN 2008, AND THE DEALER REPLACED THE SENSOR PAD IN THE PASSENGER SEAT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618793August 4, 2014
POWER TRAIN
TRANSMISSION COMPLETELY FAILED AFTER 3 MONTHS AFTER WARRANTY WAS UP AND HAVE READ THAT THIS IS A WIDE SPREAD ISSUE THAT GM IS NOT ADDRESSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618873August 4, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE IS INVOLVED IN GM SAFETY RECALL #13036. THE VEHICLE STARTED, INTERMITTENTLY, DISPLAYING TRACTION CONTROL AND ECS TELL-TAIL LIGHTS AND NOT DISPLAYING BRAKE LIGHTS WHEN BRAKES APPLIED. APPROXIMATELY ONE MONTH AGO, THE WARNING LIGHT INDICATORS INCREASED. FOR THE LAST TWO WEEKS, THE LIGHTS FLASH OFF AND ON CONTINUALLY AND CONSISTENTLY EVERY SINGLE DAY. IN ADDITION, THE TRACTION CONTROL OFF AND ECS OFF TELL-TAIL LIGHTS DISPLAY CONSISTENTLY, AS WELL. THE LIGHTS ARE SO CONSISTENT, I CAN ONLY CHECK MY MILEAGE WHEN I TURN OFF THE ENGINE. I AM NEVER SURE IF MY BRAKE LIGHTS ARE ILLUMINATING WHEN I APPLY THE BRAKES. THE SOUND/NOTIFICATION INFORMING DRIVER WHEN ANY WARNING IS DISPLAYED, "DOOR AJAR, SEAT BELTS NOT FASTENED, TRUNK OPEN, ETC.," AND SOUND FROM THE ON STAR AND FRONT STEREO SPEAKERS IS AT A LEVEL SO LOW A PERSON WITH EXCELLENT HEARING CAN BARELY HERE IT. IT IS A BARLEY AUDIBLE "SCRATCHY" NOISE. I AM SELF-EMPLOYED AND USE MY CAR A GREAT DEAL. I AM VERY SCARED TO DRIVE MY CAR AND HAVE LIMITED MY DRIVING ALMOST ENTIRELY WHICH HAS SERIOUSLY AFFECTED MY BUSINESS. I WORKED VERY HARD TO BECOME A SUCCESSFUL SMALL BUSINESS OWNER, WHICH, AS A RESULT OF THIS RECALL, IS QUICKLY DECLINING. I TOOK MY VEHICLE TO ED BOZARTH CHEVROLET AND WAS TOLD IT COULD BE MONTHS AND MONTHS BEFORE THE PARTS BECAME AVAILABLE.TO REPAIR THE VEHICLE. ARE THERE ANY OTHER ALTERNATIVES YOU MAY BE ABLE TO OFFER ME? POSSIBLY A LOANER VEHICLE? I DO APPRECIATE THE FACT GM STEPPED UP AND RE-CALLED THE AFFECTED VEHICLES. THANK YOU FOR YOUR ATTENTION AND ASSISTANCE TO THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618445August 3, 2014
AIR BAGS, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I PURCHASED MY VEHICLE IN 2011 WITH 55,476 ODOMETER WITHIN THIS TIME FRAME I HAD TO REPLACE FUEL PUMP AND THE ALARM SYSTEM IS NOT FUNCTIONING AT ALL. THE AIR BAG SYSTEM COMES ON AND OFF EVEN IN THE PROCESS OF ME DRIVING. I HAVEN'T BEEN NOTIFY DUE TO ANY OF THESE MATTERS UNTIL I FOUND WEB SITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618506August 3, 2014
STEERING
I RECEIVED A NOTICE OF A RECALL FROM GM ON MY VEHICLE AT THE END OF JUNE/BEGINNING OF JULY FOR A POWER STEERING ISSUE. THE NOTICE SAID I WOULD BE FURTHER CONTACTED WHEN PARTS BECAME AVAILABLE. ON 7/19/14, I BEGAN NOTICING INTERMITTENT PROBLEMS WITH MY STEERING: THE WHEEL WOULD CLICK AND TURN SLIGHTLY LEFT TO RIGHT, SOMETIMES WHILE OPERATING THE VEHICLE AND SOMETIMES WHEN THE CAR WAS STOPPED (AT A LIGHT). ON 7/22/14, THE WHEEL TURNED SLIGHTLY AND CLICKED WHILE I WAS DRIVING AND MY POWER STEERING INDICATOR WARNING BEGAN FLASHING. I TOOK THE VEHICLE TO AN AUTHORIZED DEALER WHO HANDLES SATURNS AND THEY HAD THE CAR FOR TWO DAYS. THE INDICATOR LIGHT ONLY CAME ON AND OFF INTERMITTENTLY AT THE TIME AND THEY DID NOT ADDRESS THE STEERING ISSUE RELATED TO THE RECALL BECAUSE THEY SAID GM HAD NOT SENT PARTS YET. THEY WERE EXTREMELY DISMISSIVE OF MY CONCERNS. SINCE THAT TIME, THE POWER STEERING WARNING HAS PROGRESSED TO STAYING ON ALL OF THE TIME WHILE THE CAR IS OPERATING. UPON STARTING, THE WHEEL CLICKS AND TURNS SLIGHTLY, A CHIME SOUNDS, AND THE POWER STEERING INDICATOR WARNING COMES ON AND STAYS ON. I HAVE HAD MY MECHANIC CHECK THE STEERING AS WELL AND HE AGREES THAT THE ISSUE IS RELATED TO THE RECALL. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AS I FEEL A FAILURE IN THE POWER STEERING MAY BE IMMINENT. IF IT FAILS FOR INSTANCE WHILE I AM CHANGING LANES ON THE HIGHWAY AND I AM NOT ABLE TO EASILY STEER THE CAR INTO THE PROPER LANE, I COULD BE INVOLVED IN A CRASH, WHICH COULD RESULT IN ONE OR MORE FATALITIES. THE GM DEALERSHIP REFUSED TO CONTACT GM TO TRY TO GET PARTS QUICKLY. AFTER A HEATED ARGUMENT, THE DEALERSHIP SAID THEY EMAILED GM AND THEY HAVE HAD NO REPLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618349August 2, 2014
STEERING, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
THE FIRST INCIDENT WAS I WERE DRIVING DOWN THE ROAD AND THE REDUCE ENGINE MESSAGE CAME ON. SO LATER I DROVE AND I GOT ON A BRIDGE AND IT SHUT COMPLETELY DOWN. SO I WAITED FOR A WHILE THEN IT STARTED BACK UP. SO THE NEXT DAY IT STARTED BACK, SO I TOOK IT TO A CHEVROLET DEALER AND GOT A PART PUT ON. BUT THE NEXT DAY IT WAS DOING THE SAME THING,SO I TOOK IT BACK AND THEY PUT A NEW PART CAUSE THEY THOUGHT THE FIRST ONE HAD A DEFECT.SO NOW ITS READING SERVICE ESC AND POWER STEERING AND WONT SAY ANYTHING.AND THE BRAKE LIGHT COMES ON WHILE I'M DRIVING DOWN THE ROAD AND THE BCM GOES UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618152August 1, 2014
SERVICE BRAKES
I HAD TO REPLACE BOTH REAR CALIPERS DUE TO LEAKING BRAKE FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617853July 31, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617859July 31, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL) AND STATED THAT THE PART NEEDED WAS UNABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617566July 30, 2014
AIR BAGS
JULY 2014 - SATURN AURA 2007 PROBLEM: SERVICE LIGHT TURNED ON WHEN STARTING CAR CALLED GM DEALERSHIP TO SCHEDULE A SERVICE APPOINTMENT; CAR WAS NOT DRIVEN UNTIL APPOINTMENT WHEN STARTING THE CAR, THE LIGHT WAS OUT INSPECTION: SERVICE DEPARTMENT ADVISOR NOTED: THE PASSENGER AIR BAG MODULE WAS DEFECTIVE (?TROUBLE CODES B0081 3A AND B0081 71) CONSIDERED A SAFETY HAZARD PASSENGER AIR BAG MAY MALFUNCTION ON IMPACT REPAIRS: ?REPLACED MODULE AND CONNECTOR AND HEAT PAD (FOLLOWED BULLETIN 10-0941-003A) ?IN ADDITION, CUSTOMER HAD RECEIVED AN "OPEN" RECALL FOR A TRANSMISSION SHIFT CABLE FRACTURE; WORK REQUIRED BY RECALL COMPLETED. COMPLAINT - MODULE DEFECT: THERE IS A SAFETY HAZARD ASSOCIATED WITH THE PASSENGER AIR BAG. OWNER'S MANUAL CAUTION THE AIR BAG SYSTEM MAY NOT PERFORM IN A CRASH?AND SHOULD BE SERVICED?WITHOUT DELAY. ACCORDING TO OTHER COMPLAINTS ON YOUR WEBSITE, THIS IS NOT AN UNCOMMON OCCURRENCE OR AN ISOLATED INCIDENT IN SOME GM MODELS. THE HIGH COST FOR CORRECTING THIS GM MALFUNCTION HAS BEEN IMPOSED ON THE OWNERS AND IS BEYOND THE OWNER'S RESPONSIBILITY FOR STANDARD REPAIRS AND UPKEEP FOR SAFETY ISSUES ASSOCIATED WITH THIS MALFUNCTION, THERE SHOULD BE A MANDATED RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617631July 30, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE RETURN PORT OF THE FUEL PUMP WAS CRACKED. AN INDEPENDENT MECHANIC STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617724July 30, 2014
SERVICE BRAKES
I WAS COMING TO A STREET TO MAKE A LEFT HAND TURN AND THE CAR BEHIND DID NOT REALIZE I WAS TURNING BECAUSE AS I APPLIED MY BRAKES THE BRAKE LIGHT TURNED OFF INSTEAD OF COMING ON. I HAVE COME TO REALIZE THAT MY BRAKE LIGHTS ARE ON WHEN DRIVING AND WHEN I APPLY THE BRAKE THEN THE BRAKE LIGHT IS OFF. A CAR BEHIND STOPPED AND TOLD ME OF THE INCIDENT AND ONLY SLOWED DOWN BECAUSE HE SAW MY TURN SIGNAL WAS ON. THIS INCIDENT COULD OF LEAD TO A SERIOUS REAR ENDING ACCIDENT AND COULD OF EVEN CAUSED A DEATH. I DID NOTICE AT THE TIME OF THE INCIDENT THE ELECTRONIC STABILITY CONTROL LIGHT WAS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617267July 29, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE TRANSMISSION MADE AN ABNORMAL NOISE AND THE VEHICLE JERKED WHEN SHIFTING GEARS. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON THE REGULAR BASIS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617326July 29, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE BRAKE LIGHTS WOULD REMAIN ILLUMINATED. THE CONTACT ALSO MENTIONED THAT WHEN THE BRAKE PEDAL WAS APPLIED, THE BRAKE LIGHT WOULD FAIL TO ILLUMINATE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC , VEHICLE SPEED CONTROL) HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 13,000. UPDATED 9/4/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617457July 29, 2014
STEERING, SUSPENSION, WHEELS
CLUNK, KNOCK OR RATTLE NOISE FROM FRONT OF VEHICLE WHILE DRIVING OR TURNING OVER BUMPS AT LOW SPEEDS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617469July 29, 2014
SERVICE BRAKES
I OWN A 2007 SATURN AURA. THE MILEAGE IS APPROXIMATELY 132K. I HAVE MULTIPLE BRAKE ISSUES I HAVE REPLACED THE BRAKES 4 TIMES SINCE I BOUGHT THE VEHICLE BRAND NEW IN 2007. THE DEALERSHIP HAS TOLD ME THAT WITH THIS MILEAGE THE AVERAGE WOULD HAVE BEEN TO REPLACE THE BRAKES TWO TIMES AND THAT FOUR TIMES WAS UNHEARD OF. I REQUEST THAT AN INVESTIGATION BE DONE ON THIS SITUATION. I SEE FROM OTHER POSTING THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617145July 29, 2014
ELECTRICAL SYSTEM
AS I WAS CROSSING RAILROAD TRACKS THE VEHICLE TURNED OFF. I LOOKED AT THE IGNITION AND IT HAD TURNED OUT OF THE ON POSITION. I HAVE NO EXTRA KEYS ON THE KEY CHAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616290July 25, 2014
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRICAL SYSTEM
RECEIVED 2 RECALL NOTICES, RECALL # 14152; AND RECALL # 13036. RECALL# 14152, HAS BEEN REPLACED I'M ASSUMING. MY CONCERN IS THAT MY VEHICLE ACCELERATES AT AN HIGHER SPEED THAN WHAT I'M DRIVING, THE RPM DIAL SHOOTS UP TO 5 OR 6 ON THE RPM DIAL THEN GRADUALLY GO DOWN TO 1. WHEN I AM AT AN COMPLETE STOP, MY VEHICLE IS SLOW ABOUT ACCELERATING, WHICH CAN BE SCARY BECAUSE PEOPLE BEHIND ME ARE DRIVING FASTER THAN I'M MOVING, THEN ALL OF A SUDDEN MY VEHICLE ACCELERATES AT A HIGHER SPEED THAN I'M DRIVING. I PRAY THAT THIS RECALL WILL RESOLVE THIS ISSUE I AM AN 65 YEAR OLD LADY, WITH 2 GRANDCHILDREN THAT I TAKE ON DIFFERENT EVENTS. I'M CONCERNED ABOUT AN POTENTIAL SAFETY DEFAULT IN MY VEHICLE COULD CAUSE AN FATAL ACCIDENT TO MYSELF OR SOMEONE ELSE ESPECIALLY MY GRANDCHILDREN. THIS LETTER IS NOTICE TO YOU OF MY CONCERN DRIVING THIS VEHICLE. I CAN'T PURCHASE ANOTHER CAR I'M ON AN FIXED INCOME. THANK YOU. OH BY THE WAY RECALL #13036 IS NOT IN STOCK YET, I'M WAITING FOR PART TO COME IN .I PRAY IT WILL COME IN BEFORE MY CAR BREAKDOWN PERMANENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615886July 24, 2014
SEATS
THE PLASTIC BACK COVERING OF THE DRIVER SEAT IS POPPING OFF AGAIN. IT FEELS LIKE THE RIGHT SIDE OF THE SEAT LEANS BACK. THE SEAT HAS BEEN REPLACED TWICE ALREADY. THE FIRST TIME WAS IN 2007. IT SEEMS TO LAST ABOUT 2.5 - 3 YEARS. I BELIEVE A SEAT SHOULD LAST LONGER THAN 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615900July 24, 2014
STEERING
THE STEERING WHEEL LOCKS UP RANDOMLY. I AM ABLE TO STEER HOWEVER IT IS VERY HARD, I BASICALLY LOOSE MY POWER STEERING. I HAVE BEEN LUCKY BECAUSE EACH OF THE 4 TIMES IT HAS OCCURRED I WAS TRAVELING AT A LOW SPEED AND I WAS ABLE TO CONTROL THE CAR. EACH TIME, I TURN THE CAR OFF AND RESTART IT AND EVERYTHING IS FINE. I HAVE CALLED MY DEALERSHIP SEVERAL TIMES AND THEY STILL DO NOT HAVE THE PARTS IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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