SAAB 9-5 Complaints

557 consumer complaints on file.

#10908547September 21, 2016
AIR BAGS
TAKATA RECALL - WE RECEIVED A RECALL NOTICE IN MAY. WE LIVE IN SC. THE NEAREST SAAB DEALER TO US IS IN JACKSONVILLE, FL. WE'VE CALLED SEVERAL TIMES AND THEY DON'T HAVE THE PARTS NOR ANY INFORMATION AS TO WHEN THEY WILL GET THEM. SAAB CUSTOMER SERVICE HAS NO INFO EITHER. WHAT IS THE HOLDUP? WE HAVE A FAMILY MEMBER IN UPSTATE NY WHO IS GRAVELLY ILL AND NEED TO TRAVEL UP THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907553September 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SAAB 9-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS). THE MANUFACTURER INDICATED THAT THE CONTACT WOULD HAVE TO WAIT TO RECEIVE THE SECOND RECALL NOTICE TO DETERMINE IF THE PARTS WERE AVAILABLE. THE CONTACT HAD BEEN WAITING FOR MONTHS TO RECEIVE THE RECALL REPAIR AND WAS UNABLE TO SCHEDULE A REPAIR WITH THE DEALER BECAUSE THE MANUFACTURER HAD NOT SUPPLIED THE PARTS WITHIN A REASONABLE TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/2017*CT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899747August 31, 2016
AIR BAGS
SLOW REMEDY FOR AIRBAG RECALL AND REPAIR. WHEN WILL THIS BE ELIGIBLE TO BE REPAIRED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901905August 27, 2016
AIR BAGS
TAKATA RECALL - TAKING TOO LONG TO REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898769August 26, 2016
AIR BAGS
TAKATA RECALL. WHEN DO I GET MY AIRBAGS REPLACED? I HEARD FROM GM IN MARCH BUT THIS IS THE END OF AUGUST!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897703August 22, 2016
AIR BAGS
TAKATA RECALL: GM/SAAB SENT ME NOTIFICATION AT THE BEGINNING OF MAY THAT MY VEHICLE WAS SUBJECT TO A RECALL BECAUSE OF SAFTEY CONCERNS AROUND MY AIRBAGS. HOWEVER, THE MANUFACTURER HAS YET TO OFFER A SOLUTION - THEY NOTE THAT PARTS ARE NOT AVAILABLE. NO DATE IS GIVEN FOR A REMEDY. I FEEL LIKE I'VE BEEN DRIVING A DEFECTIVE, POTENTIALLY DANGEROUS VEHICLE FOR 2 MONTHS WITHOUT A SENSE OF WHEN THIS PROBLEM WILL BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895307August 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 SAAB 9-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888453July 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SAAB 9-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881213June 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SAAB 9-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875926June 22, 2016
AIR BAGS
I WAS NOTIFIED SEVERAL MONTHS AGO OF RECALL REPORT RECEIPT DATE: FEB 03, 2016 NHTSA CAMPAIGN NUMBER: 16V063000 COMPONENT(S): AIR BAGS . I WAS ADVISED NO PARTS WERE AVAILABLE AT THAT TIME. IT IS NOW JUNE 22 AND STILL NO PARTS ARE AVAILABLE AND I AM DRIVING A CAR WITH A LETHAL SAFETY DEFECT. WHEN WILL GM HAVE THE PARTS NECESSARY FOR REPAIR.?I HAVE CALLED THE SAAB CUSTOMER ASSISTANCE CENTER BUT "ALL AGENTS ARE BUSY" AND I CANT REACH ANYONE DESPITE WAITING FOR LONG PERIODS OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875540June 21, 2016
AIR BAGS
TAKATA RECALL- I RECEIVED A LETTER FROM GM IN THE MAIL IN MAY 2016 REGARDING A RECALL FOR MY AIRBAG. I CALLED THE NUMBER THEY HAD REFERENCED TWICE TO FIND OUT ABOUT USING A RENTAL VEHICLE WHILE WAITING FOR THE PART. I WAS TOLD THAT GM WAS NOT PROVIDING RENTAL CARS FOR THOSE CONSUMERS WHO WERE EFFECTED. SEEMS ODD TO ME THAT THEY SEND A LETTER STATING THEY ARE CONCERNED ABOUT MY SAFETY AND THAT THE INFLATOR COULD RUPTURE RESULTING IN INJURY OR DEATH, YET DO NOT OFFER A SOLUTION. THIS IS NOT ACCEPTABLE. OTHER CAR MANUFACTURERS HAVE OFFERED THEIR CUSTOMERS A RENTAL VEHICLE. WHY NOT GM? I WAS TOLD IT WAS MY DECISION IF I WANTED TO CONTINUE DRIVING MY VEHICLE. OBVIOUSLY I NEED TO DRIVE IF I WANT TO CONTINUE MY JOB! THERE WAS NO TIMEFRAME AS TO WHEN THE PART WOULD BE AVAILABLE, SO I GUESS I JUST HAVE TO CROSS MY FINGERS EVERY TIME I GET IN MY CAR AND HOPE THAT NOTHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871641May 31, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SAAB 9-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864571May 12, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1993 BUICK REGAL. THE CONTACT STATED THAT ALL DOOR LOCKS WOULD BECOME STUCK WHEN ACTIVATED BY THE ELECTRONIC DOOR LOCK SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862875May 3, 2016
AIR BAGS
S10 DIRECT REPLY- LETTER ADDRESSED TO PRESIDENT OBAMA REQUESTING ASSISTANCE WITH A TAKATA AIRBAG RECALL. *SMD 2010 SAAB 9-5. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB UPDATED 06/08/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862214April 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SAAB 9-5. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853349April 4, 2016
WHEELS
TL* THE CONTACT OWNS A 2001 SAAB 9-5. WHILE DRIVING 15 MPH, THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE BECAME DIFFICULT TO CONTROL, SLAMMED TO THE GROUND, AND CAME TO A STOP. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW ROTOR, HUB ASSEMBLY, AND FRONT RIM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 194,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852417March 30, 2016
EXTERIOR LIGHTING
SINCE 35,000 MILES, I AM CONSTANTLY GETTING NOTIFICATION ERRORS TO A REPLACE REAR TURN SIGNAL WITH EACH USAGE OF IT. SIMULTANEOUSLY, THE SIGNAL BLINKING IS OVERAGGRESSIVE, ANNOUNCING ITS MALFUNCTION TO MY FELLOW ROAD COMPANIONS AND TRAFFIC AUTHORITIES WHO THEN POLITELY TELL ME MULTIPLE TIME A DAY THAT MY TURN SIGNAL IS ABOUT TO GO OUT. ALTHOUGH I APPRECIATE THIS, I HAVE REPLACED THE BULB MULTIPLE TIMES TO RULE OUT FAULTY BULBS. WITHIN A COUPLE OF DAYS, THE ISSUE STARTS ALL OVER AGAIN. THE TURN SIGNAL BLINKS AT 160+ CLICKS PER MINUTE VERSUS THE ACCEPTED 80 CPM. THE BLUB AND SOCKET ARE MELTING TOGETHER. I HAVE LOOKED AT FORUMS AND MANY ARE HAVE THIS PROBLEM WITH THIS MAKE AND MODEL, CONSIDERING USING TURN SIGNALS IS A REQUIREMENT FOR MANEUVERS WE MAKE IN OUR VEHICLES AND TO KEEP OURSELVES, AND OTHERS, ESPECIALLY OUR PASSENGERS, OUR LOVED ONES SAFE ON THE ROAD, THIS IS SOMETHING THAT SHOULD BE RECALLED AND FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852021March 28, 2016
EXTERIOR LIGHTING
ABOUT ONCE A MONTH SINCE ABOUT 10,000 MILES I HAVE HAD TO REPLACE ONE OF THE REAR BRAKE LIGHT SOCKET ASSEMBLIES BECAUSE THE PLASTIC INSERT THAT HOLDS THE LIGHT BULB IS MELTING. WHEN IT HEATS AND MELTS, ITS SHAPE SLIGHTLY DISTORTS DISCONNECTING THE CONNECTION BETWEEN THE LIGHT BULB AND THE LIGHT BULB HOLDER. THANK GOODNESS THERE ARE REPLACEMENT PARTS ON EBAY BUT HAVING TO SPEND AN EXTRA 20 BUCKS EVERY OTHER MONTH SEEMS RIDICULOUS AND CERTAINLY SOMETHING WORTHY TO LOOK INTO AS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824423February 5, 2016
EXTERIOR LIGHTING
THE REAR TAIL LIGHTS OVERHEAT, CAUSING THE BULBS TO BURN OUT AND WIRING TO MELT. WE HAVE HAD THE BULBS AND SOCKETS REPLACED MULTIPLE TIMES ON BOTH SIDES SINCE 2013, BUT THE ONLY THING THAT FIXES THE PROBLEM IS REPLACING THE ENTIRE ASSEMBLY. JUST HAD THE SOCKET AND BULB FOR PASSENGER SIDE REPLACED TWICE IN ONE MONTH, AND IT IS GONE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806185November 23, 2015
SERVICE BRAKES
ELECTRONIC EMERGENCY BRAKE DOES NOT COMPLETELY RELEASE. NOTICED BY EXCESSIVE WEAR ON REAR BRAKE PADS/ROTORS, VIBRATION WHEN BRAKING AND POOR GAS MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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