Ram Promaster City Complaints (2019)

5 consumer complaints on file.

#11574304February 27, 2024
ELECTRICAL SYSTEM
The entire dash went black and is no longer operational.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469400June 15, 2022
STRUCTURE
The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414003April 26, 2021
STEERING
I WAS DESCENDING A STEEP HILL MAKING A LEFT TURN FIRST TIME IT HAPPENED AND I HEARD A NOISE AND I FELT CHATTERING IN THE STEERING WHEEL. SECOND AND THIRD OCCURRED ON FLAT GROUND MAKING 90 DEGREE TURN ALL THREE INCIDENTS HAPPENED ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326408May 28, 2020
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER STOPPED WORKING... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290779December 22, 2019
AIR BAGS
I WAS IN A 40 TO 50 MPH COLLISION ON I-880 FRW IN MILPITAS, CALIFORNIA. FULL FRONT IMPACTED/ FAILURE TO DEPLOY. RAIN , RUSH HOUR , TRAFFIC , ACCIDENT, MY FAULT, I CHANGED LANE TO AVOID ONE ACCIDENT AND SMACKED INTO FAR RIGHT SLOW LANE INTO BACK OF A CAR. MY DODGE, PROMASTER-2019 FAILED TO DEPLOY. I TOOK THE STEERING WHEEL IN THE TEETH , BROKE BOTH MY HANDS. ATTENTION!!! 2019'S ARE NOT YET ON RECALL LIST. PLEASE RESPOND XXXX ACCIDENT (DECEMBER 4, 2019) I CAN ONLY TESTIFY TO MY OWN DIRECT EXPERIENCE WITH VIN/ XXXX. COMMERCIAL VAN 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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