Ram 4500 Service Bulletins

1,927 manufacturer communications on file.

• February 19, 2021•Document ID: 10188767

  Service Bulletin/Repair Instructions
  SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2108000052

  Date Added:

  March 15, 2021

  Manufacturer:

  RAM

  Summary

  Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s

  Associated Products (12)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10188767-0001.pdf↗
• February 17, 2021•Document ID: 10220556

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  S2008000042RevA

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Radio Display Is Black After Replacing The Rear View Camera

  Associated Products (15)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10220556-0001.pdf↗
• February 17, 2021•Document ID: 10188760

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S2008000042 Rev.

  Date Added:

  March 15, 2021

  Manufacturer:

  RAM

  Summary

  Radio Display Is Black After Replacing The Rear View Camera

  Associated Products (12)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10188760-0001.pdf↗
• February 16, 2021•Document ID: 10220614

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  2100721

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

  Associated Products (3)

  2020 Ram 35002020 Ram 45002020 Ram 5500
  Associated Documents

  • DownloadMC-10220614-0001.pdf↗
• February 16, 2021•Document ID: 10188818

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  21-007-21

  Date Added:

  March 15, 2021

  Manufacturer:

  RAM

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

  Associated Products (2)

  2020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10188818-0001.pdf↗
• February 13, 2021•Document ID: 10220612

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  2100621

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The 6-4 and 5-3 shift may have a bump. Some 2-3, 3-4 and 4-5 shifts may "flare" when cold. Coastdown bump. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

  Associated Products (3)

  2019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10220612-0001.pdf↗
• February 13, 2021•Document ID: 10188816

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  21-006-21

  Date Added:

  March 15, 2021

  Manufacturer:

  RAM

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The 6-4 and 5-3 shift may have a bump. Some 2-3, 3-4 and 4-5 shifts may "flare" when cold. Coastdown bump. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

  Associated Products (2)

  2019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10188816-0001.pdf↗
• February 13, 2021•Document ID: 10220548

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  S2108000045

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Favorite Song On-Air Alert List Empty

  Associated Products (59)

  2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee+ 39 more
  Associated Documents

  • DownloadMC-10220548-0001.pdf↗
• February 13, 2021•Document ID: 10188752

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2108000045

  Date Added:

  March 15, 2021

  Manufacturer:

  JEEP

  Summary

  Favorite Song On-Air Alert List Empty

  Associated Products (55)

  2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass+ 35 more
  Associated Documents

  • DownloadMC-10188752-0001.pdf↗
• February 9, 2021•Document ID: 10220536

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  S2118000001

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.

  Associated Products (7)

  2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10220536-0001.pdf↗
• February 9, 2021•Document ID: 10188740

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  S2118000001

  Date Added:

  March 15, 2021

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.

  Associated Products (8)

  2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10188740-0001.pdf↗
• February 8, 2021•Document ID: 10220534

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  S1625000007RevA

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

  Associated Products (19)

  2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 55002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002016 Ram 25002016 Ram 35002016 Ram 4500
  Associated Documents

  • DownloadMC-10220534-0001.pdf↗
• February 8, 2021•Document ID: 10188738

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EXTERIOR LIGHTING; EQUIPMENT

  Mfr Comm. #:

  S1625000007 Rev.

  Date Added:

  March 15, 2021

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

  Associated Products (15)

  2020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 25002019 Ram 35002019 Ram 45002018 Ram 25002018 Ram 35002018 Ram 45002017 Ram 25002017 Ram 35002017 Ram 45002016 Ram 25002016 Ram 35002016 Ram 4500
  Associated Documents

  • DownloadMC-10188738-0001.pdf↗
• February 5, 2021•Document ID: 10220603

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; BACK OVER PREVENTION; ELECTRICAL SYSTEM; SERVICE BRAKES; FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE; POWER TRAIN

  Mfr Comm. #:

  1801521

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following:Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Oil Change Monitor Improvements For Severe Duty Operation. System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Active Grille Shutter (AGS) quality enhancements.

  Associated Products (2)

  2020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10220603-0001.pdf↗
• February 5, 2021•Document ID: 10220601

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; BACK OVER PREVENTION; SERVICE BRAKES; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  1801121

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam only). P0302-00 - Cylinder 2 Misfire(Sym Cam only). P0303-00 - Cylinder 3 Misfire(Sym Cam only). P0304-00 - Cylinder 4 Misfire(Sym Cam only). P0305-00 - Cylinder 5 Misfire(Sym Cam only). P0306-00 - Cylinder 6 Misfire(Sym Cam only). P0299-00 - Turbocharger Underboost. P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - NOx Catalyst Efficiency Below Threshold. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance. The customer may also notice one or more of the following:Harsh downshift clunk during

  Associated Products (3)

  2019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10220601-0001.pdf↗
• February 5, 2021•Document ID: 10220525

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S2008000041RevA

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Device Not Supported Message On Radio Screen

  Associated Products (10)

  2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10220525-0001.pdf↗
• February 5, 2021•Document ID: 10188807

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  18-015-21

  Date Added:

  March 15, 2021

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) / Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam Pump Only). P0302-00 - Cylinder 2 Misfire(Sym Cam Pump Only). P0303-00 - Cylinder 3 Misfire(Sym Cam Pump Only). P0304-00 - Cylinder 4 Misfire(Sym Cam Pump Only). P0305-00 - Cylinder 5 Misfire(Sym Cam Pump Only). P0306-00 - Cylinder 6 Misfire(Sym Cam Pump Only). P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following:Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Oil Change Monitor Improvements For Severe Duty Operation. System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement. Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM ?Misc Functions?. Active Grille Shutter (AGS) quality enhancements.

  Associated Products (2)

  2020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10188807-0001.pdf↗
• February 5, 2021•Document ID: 10188805

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  18-011-21

  Date Added:

  March 15, 2021

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire(Sym Cam only). P0302-00 - Cylinder 2 Misfire(Sym Cam only). P0303-00 - Cylinder 3 Misfire(Sym Cam only). P0304-00 - Cylinder 4 Misfire(Sym Cam only). P0305-00 - Cylinder 5 Misfire(Sym Cam only). P0306-00 - Cylinder 6 Misfire(Sym Cam only). P0299-00 - Turbocharger Underboost. P1D73-00 - AGS Performance. P0626 - Generator Field Control Circuit High. P218F - Reductant No Flow Detected. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P0191 - Fuel Rail Pressure Sensor Circuit Performance. P0461 - Fuel Level Sensor 1 Performance. P0401 - EGR System Performance. P20EE - NOx Catalyst Efficiency Below Threshold. P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 MPH Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). P0116 - Engine Coolant Temperature Sensor Performance. P0420 - Catalyst System Efficiency Bank 1. P1507 - Crankcase Filter Restriction. P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P2579 - Turbocharger Speed Sensor Circuit. U0101 - Lost Communication with TCM. U02A3 - Lost of Communication with PM Sensor. U3017 - Control Module Timer/Clock Performance. The customer may also notice one or more of the following:Harsh downshift clunk during

  Associated Products (2)

  2019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10188805-0001.pdf↗
• February 5, 2021•Document ID: 10188729

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  S2008000041 Rev.

  Date Added:

  March 15, 2021

  Manufacturer:

  RAM

  Summary

  Device Not Supported Message On Radio Screen

  Associated Products (8)

  2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10188729-0001.pdf↗
• January 29, 2021•Document ID: 10215961

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION

  Mfr Comm. #:

  08-016-21

  Date Added:

  July 18, 2022

  Manufacturer:

  RAM

  Summary

  Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

  Associated Products (11)

  2019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Jeep Cherokee2019 Jeep Grand Cherokee2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10215961-0001.pdf↗