Ram 2500 Complaints (2014)

344 consumer complaints on file.

#10689541February 20, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683517February 15, 2015
SUSPENSION
WHILE TRAVELING ON MILLED PAVEMENT AT 60MPH THE TRUCK HIT A BUMP AND BEGAN TO 'DEATH WOBBLE' CAUSING THE FRONT AXLE TO MAKE CONTACT WITH MULTIPLE SUSPENSION PARTS. THE TRUCK CONTINUED TO WOBBLE VIOLENTLY AS I SLOWED, ONCE I HIT 30MPH THE TRUCK STOPPED WOBBLING. THE TRUCK EVER SINCE HAS HAD A HIGHWAY SPEED VIBRATION THAT SHAKES THE WHOLE CAB AND SEATS. I PHOTOGRAPHED AREAS OF CONTACT 1. FRONT DIFFERENTIAL COVER MADE CONTACT WITH THE TRACK BAR MOUNT. 2. TRACKBAR ON PASSENGER SIDE MADE CONTACT WITH SPRING HOLDER. 3 PASSENGER SIDE TRAILING ARM MADE CONTACT WITH THE FRAME. DEALERSHIP IMMEDIATELY STATED THERE WAS NO DEFECT WITH THE TRUCK, AND RELUCTANTLY CHANGED THE STEERING STABILIZER. THE TRUCK CONTINUES TO VIBRATE AND AFTER A SWAP OF ALL FOUR FIRESTONE TIRES UNDER WARRANTY THE VEHICLE STILL HAS A VIBRATION THAT RAM REFUSES NOW TO WORK ON. I HAVE INSPECTED THE DRIVESHAFTS MYSELF AND VIDEOED WHAT APPEARS TO BE ABOUT 1/8'' RUNOUT AND THE DEALERSHIP STATED IF I ATTEMPTED TO HAVE THE DRIVESHAFT INSPECTED BY A 3RD PARTY MY WARRANTY WILL BE VOIDED. THE VEHICLE HAS BEEN IN THE SHOP ABOUT 48 DAYS SINCE AUGUST AND HAS NOT BEEN FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683209February 13, 2015
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING 55 MPH, THE ENGINE TURNED OFF AND THE "PUT VEHICLE IN PARK" WARNING LIGHT FLASHED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS NOT SHIFTING GEARS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TCM FLASH NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,787. UPDATED 04/10/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682457February 10, 2015
ENGINE
TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE AND THE DIESEL EXHAUST FLUID WARNING LIGHT ILLUMINATED AS THE VEHICLE DECELERATED TO 5 MPH. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,152.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682334February 9, 2015
TIRES
TIRE SENSOR SYSTEM GOES OFF ALL THE TIME AND THEN RESETS AFTER AWHILE. NO CERTAIN SPEED OR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680021January 30, 2015
FUEL SYSTEM, DIESEL, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DIESEL EXHAUST FLUID WARNING LIGHT AND A WARNING MESSAGE ADVISING THE CONTACT TO SEE THE DEALER ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE TEMPERATURE GAUGE ON THE DRIVER'S SIDE MIRROR FAILED TO OPERATE IN COLDER TEMPERATURES. THE DEALER DIAGNOSED THAT THE TEMPERATURE SENSOR FAILED AND MADE THE NECESSARY REPAIRS. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672564January 14, 2015
VEHICLE SPEED CONTROL
WENT TO ACCELERATE WHEN THE GAS PEDAL WENT TO THE FLOOR STUCK AND REACHED SPEEDS 110 MPH, HIT THE BRAKES THINKING I HIT CRUISE CONTROL, RELEASED BRAKE ONLY TO SEE THAT IT DID NOT SLOW DOWN, HIT THE BRAKES AGAIN AND PUT IN NEUTRAL TWICE, DID NOT WANT TO TURN OFF KEY AT THAT TIME BEING ON A BUSY HIGHWAY I-25. THE SECOND TIME IN NEUTRAL IT SHUT ITSELF DOWN BECAUSE RPMS WERE SO HIGH, FINALLY THE PEDAL CAME UP ON ITS OWN. IT WAS FLASHING AT THE TIME THROTTLE SENSOR AND THE RED LIGHTING BOLT. I BROUGHT IT IN AND CODES CAME UP, I WAS TOLD THE CODE CAME UP FOR BRAKES AS THEY SAID IT WAS DUE TO ME DRIVING WITH TWO FEET, [XXX]. THEY RELEASED THE VEHICLE TO ME SAYING IT WAS SAFE TO DRIVE BECAUSE THEY COULD NOT GET IT TO HAPPEN AGAIN. SO NOW I HAVE TO DRIVE A BRAND NEW VEHICLE WORRYING IF THIS IS GOING TO HAPPEN AGAIN AND WHERE IT MIGHT HAPPEN, ON ONE OF THE COLORADO PASSES, OR IN TRAFFIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664752December 17, 2014
TIRES, WHEELS, ELECTRICAL SYSTEM
TPMS DOES NOT ALLOW SETTING TIRE PRESSURES TO THE RECOMMENDED TIRE SETTING FROM THE TIRE MANUFACTURER WITHOUT TRIGGERING WARNING LIGHT AND NAG SCREEN ON STARTUP. CONSTANT WARNING LIGHT AND NAG SCREEN CORRECTION WILL LEAD TO DRIVER COMPLACENCY, NEGATING THE PURPOSE OF TPMS ALERTING THE DRIVER TO A POTENTIAL PROBLEM WITH THE TIRES. TPMS REQUIRED OVER INFLATION RESULTS IN POTENTIAL LOSS OF VEHICLE CONTROL DUE TO LOSS OF TRACTION. ABNORMAL TIRE WEAR DUE TO TIRE OVER INFLATION INCREASES RISK OF HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. RAM CUSTOMER SERVICE HAS BEEN CONTACTED AND CONFIRMED THAT THIS PROBLEM IS SYSTEMIC, BY DESIGN, AND CAN NOT BE CORRECTED AT PRESENT TIME. POTENTIAL FIX IS TO REPROGRAM BCM, ALLOWING DEALERS TO RESET TPMS TO APPROPRIATE SETTING FOR TIRES AND ACTUAL LOAD WITH APPROPRIATE DOCUMENTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664110December 13, 2014
POWER TRAIN
THE REAR DIFFERENTIAL LOCKED UP WHILE TOWING OUR RV, WHICH CAUSED US TO JACKKNIFE AND SUBSEQUENTLY FLIPPING OUR RV. THE RV IS A TOTAL LOSS AND THE TRUCK HAS SIGNIFICANT DAMAGE. THERE WAS A LOUD POP OR BANG AND THEN MAYBE A SECOND OR SO BEFORE THE REAR END SEIZED. THE TRUCK SHUT DOWN DURING THIS WHICH LEFT US WITH NO BRAKES FOR THE RV AND THE TRUCK ALMOST FLIPPED WITH RV. THE MECHANIC AT THE SERVICE CENTER SHOWED US THE SPIDER GEAR SHAFT IN THE DIFFERENTIAL, WHICH HAD BROKEN LOOSE SOMEHOW AND JAMMED AGAINST THE DRIVESHAFT GEAR, THEREBY LOCKING THE DIFFERENTIAL AND POWERTRAIN. THIS SEEMS TO BE A COMMON PROBLEM WITH RAM TRUCKS AS THE INVESTIGATIONS HAVE BEEN GOING ON FOR YEARS. WE WERE LUCKY ENOUGH TO HAVE JUST EXITED THE FREEWAY BEFORE THIS HAPPENED. IF THIS HAD HAPPENED ON THE FREEWAY, MY WIFE AND MYSELF COULD HAVE BEEN KILLED AND ANY NUMBER OF DRIVERS THAT WERE AROUND US. THE FREEWAY WE HAD JUST EXITED WAS PRETTY BUSY WITH SEMI'S AND CARS ALIKE. THIS KIND OF CATASTROPHIC FAILURE ON A NEW TRUCK WITH ONLY 4700 OR SO MILES IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10661861December 3, 2014
STEERING, ELECTRICAL SYSTEM
A WEEK AFTER I BOUGHT THE TRUCK THE PROBLEMS BEGAN, THE STEERING STARTED RATTLING EVERY TIME I TURNED LEFT AND ON A FEW OCCASIONS IT GOT EXTREMELY HARD TO STEER THE TRUCK, THEY REBUILT THE FRONT AXLE ONCE THEN FINALLY REPLACED THE WHOLE FRONT AXLE ASSEMBLY AND WIRING. THE TRUCK SHAKES BAD AT 65+ WITH THE FACTORY FIRESTONE TIRES I REPLACED THEM. THE A/C VENT CONTROLS STOPPED WORKING THE MOTORS AND HEATER CORE HAD TO BE REPLACED. THE ACCELERATOR/THROTTLE IS EXTREMELY DELAYED ALMOST TO THE POINT OF BEING DANGEROUS AND WHEN YOU LET OFF THE THROTTLE THE TRUCK VIOLENTLY BANGS INTO GEAR. THE SERVICE DEF LIGHT CAME ON YESTERDAY 12/2/14 WITH 3/4 FULL TANK. I JUST REACHED 8500 MILES AND THESE TRUCKS ARE DANGEROUS I HOPE CHRYSLER FIXES THESE NIGHTMARE PROBLEMS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654983November 14, 2014
POWER TRAIN
2014 RAM 2500 4X4 CUMMINS DIESEL 68RFE AUTO TRANS. SIGNIFICANT LAG IN ACCELERATION WHEN ACTUATING THE PEDAL. 2+- SECONDS OF NO RESPONSE BEFORE TRUCK STARTS ACCELERATING. COULD BE VERY DANGEROUS IN CITY DRIVING OR MERGING SITUATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652127November 3, 2014
ENGINE
MY 2014 RAM DIESEL HAS WHAT PEOPLE CALL THROTTLE LAG. MINE IS MORE SEVERE THAN THE OTHER SAFETY COMPLAINTS FILED. MY TRUCK SOMETIMES WILL DIE WHEN THE THROTTLE IS SLIGHTLY DEPRESSED THEN YOU COAST TO THE SIDE OF THE ROAD AND THE TRUCK IS IDLING, AFTER A FEW SECONDS YOU CAN DRIVE OFF WITH THE ENGINE MISSING, THEN WITH THE ENGINE LIGHT ON IT WILL RUN FINE FOR A WHILE. IT HAS SET AT THE DEALERSHIP GOING INTO THE FOURTH WEEK. THIS IS THE FIFTH DODGE 2500 DIESEL I HAVE OWNED, WITH NO PROBLEMS ON THE OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650691October 28, 2014
SUSPENSION
I BOUGHT A NEW 2014 DODGE RAM 2500 (DIESEL) IN JUNE 2014. AFTER A SHORT TIME OF HAVING MY VEHICLE, I NOTICED IT LEANED TO THE LEFT SIDE. I MEASURED THE WHEELBASE OF MY VEHICLE AND FOUND THE RIGHT SIDE WAS ONE INCH HIGHER THAN THE LEFT SIDE. WHEN LOOKING AT MY VEHICLE ON LEVEL GROUND, IT APPEARS THERE IS A FLAT TIRE WHEN IF FACT THERE IS NOT. I CHECKED THE TIRE PRESSURE TO ENSURE IT WAS EVEN ON ALL TIRES AND IT WAS. I REPORTED THE PROBLEM TO DCH JEEP DODGE CHRYSLER OF TEMECULA WHERE I BOUGHT THE VEHICLE. THEY INSPECTED THE VEHICLE AND STATED THE VEHICLE DOES IN FACT LEAN, BUT IT ONLY LEANS 3/4 OF AN INCH ON THE LEFT SIDE AND IT FELL WITHIN THEIR GUIDELINES OF A MAX LEAN OF 3/4. I TOLD THEM IT WAS NOT 3/4 OF AN INCH AND WAS ONE INCH. FRUSTRATED WITH THIS DEALERSHIP, I TOOK MY VEHICLE TO ANOTHER DEALERSHIP WHO INSPECTED THE VEHICLE AND THEY CONFIRMED MY VEHICLE LEANS ON THE LEFT SIDE ONE INCH. DODGE WILL NOT FIX THIS PROBLEM FOR ME OR EXPLAIN TO ME THE REASON MY VEHICLE LEANS. MY VEHICLE DOES NOT APPEAR SAFE TO DRIVE NOR DO I FEEL SAFE DRIVING IT WITH MY FAMILY BECAUSE IT LEANS SO MUCH AND IT SEEMS AS IF MY VEHICLE WILL CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650191October 26, 2014
POWER TRAIN
WHILE TOWING APPROXIMATELY 11000 LBS, THE VEHICLE BEGAN BUCKING AGGRESSIVELY WHILE IN 4TH AND 5TH GEAR. WE WERE TOWING THREE HORSES AND HAD TO SLOW THE VEHICLE AND DOWNSHIFT INTO THIRD GEAR TO GET THE BUCKING TO STOP. ALSO, THE VEHICLE WILL NOT UP-SHIFT AFTER UTILIZING THE TRANSMISSION BRAKING FEATURE WHEN DESCENDING A GRADE WHILE TOWING. YOU HAVE TO MANUALLY DISABLE THE TOW HAUL MODE AND WAIT FOR TRANSMISSION TO SHIFT. CHRYSLER IS AWARE OF THE PROBLEM, HAS HAD MANY CUSTOMER COMPLAINTS, AND HAS NO FIX AT THIS TIME OTHER THAN TOW IN THIRD GEAR. BEWARE WHEN TOWING LIVESTOCK OR TOWING ON SLIPPERY ROADS, THIS TRANSMISSION BUCKING PROBLEM IS SEVERE ENOUGH TO CAUSE INJURY TO YOUR ANIMALS OR CAUSE YOU TO LOSE CONTROL OF YOUR VEHICLE. IT FEELS LIKE THE TRANSMISSION SLIPS IN AND OUT OF GEAR. THIS PROBLEM IS WELL DOCUMENTED AND AND ACKNOWLEDGED BY THE DEALER AND CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648190October 16, 2014
ENGINE, ELECTRICAL SYSTEM, SUSPENSION
1. CHECK ENGINE LIGHT CAME ON 4 SEPT 2014 BROUGHT IT TO DEALERSHIP THEY CLEARED THE CODE AND GAVE ME THE TRUCK BACK BECAUSE THE CODE DID NOT RETURN WHILE IT WAS IN THEIR POSSESSION. 2. THIS SAME ISSURE HAS OCCURED 4 MORE TIMES SINCE THAT DATE AND THE PROBLEM HAS NOT BE RESOLVED, EACH TIME THEY DID SOMETHING DIFFERENT, IE REPLACED A DOSING UNIT, REPLACED THE NOX SENSOR AND NOW AS OF 15 OCT 2014 ARE PREPARING TO REPLACE THE ECM OR BRAINS OF THE TRUCK. THE TRUCK HAS BEEN IN THE MORE THAN IN MY POSSESSION FOR THE SAME EXACT PROBLEM SINCE 5 SEPT 2014. 3. VEHICLE HAS VIBRATION BETWEEN 60 TO 80 MPH, HAS BEEN BACK TO THE DEALERSHIP ON THE DAY I PURCHASED AND ALSO MULTIPLE TIMES AFTER THAT, AND PROBLEM STILL HAS NOT BEEN CORRECTED BY RAM. 3 TIRES HAVE BEEN REPLACED AND NOW THE SERVICE MANAGER SAYS "IT OPERATES AS DESIGNED", ALTHOUGH THE MANAGER ALSO STATES THAT HE FEELS THE WOBBLE/VIBRATION BETWEEN THOSE SPEEDS AS WELL. 4. I HAVE BEGUN THE LEMON LAW PROCESS AND HAVE RECEIVED A CLAIM NUMBER BUT CHRYSLER HAS NOT YET CALLED ME BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644359October 13, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TURNIG LEFT ONTO DIXIE HWY FROM A PARKING LOT AND HIT THE GAS PEDAL AND IT TOOK ABOUT TWO SECONDS FOR THE TRUCK TO MOVE, ITS HAPPENED MANY TIME IN THE FEW MILE THAT I HAVE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637188September 18, 2014
VEHICLE SPEED CONTROL
I HAVE A 2014 RAM WITH THE CUMMINS DIESEL ENGINE. THROTTLE LAG ON THESE TRUCKS IS DANGEROUS. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636924September 17, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHEN PUSHING THE GAS PEDAL ALL THE WAY TO THE FLOOR IN ORDER TO MAKE AN EMERGENCY MANEUVER, THERE IS AN INCREDIBLE LAG BEFORE THE TURBO SPOOLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633807September 16, 2014
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
A DEAD THROTTLE PEDAL OCCURS AT TWO DIFFERENT INSTANCES. ONE, WHEN FROM A DEAD STOP PULLING OUT INTO TRAFFIC. THE ACCELERATOR PEDAL WILL PRESS BUT THE VEHICLE WILL NOT GO OR CHANGE RPM FOR A SECOND, THEN THE VEHICLE WILL MOVE. TWO, WHEN TRYING TO PASS SOMEONE, OCCASIONALLY THE VEHICLE WILL EXHIBIT THE SAME DEAD PEDAL RESPONSE FOR A MOMENT THEN ACCELERATE. THIS IS MOST DEFINITELY UNSAFE FOR MY FAMILY. MULTIPLE DEALERSHIPS HAVE TOLD ME THEY CANNOT REPLICATE THE PROBLEM, BUT I HAVE RESEARCHED ONLINE AND MANY OTHERS HAVE EXPERIENCED THE SAME. IT IS A CONCERN THAT MUST BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631986September 9, 2014
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE I NEEDED TO CHANGE LANES AND SPEED UP. A VEHICLE WAS TO MY RIGHT AND INFRONT OF ME. I HAD TO LET OFF THE THROTTLE FOR A SECOND TO LET THE VEHICLE NEXT TO ME PASS. AS I PRESSED THE THROTTLE TO ACCELERATE AND PASS THE VEHICLE IN FRONT OF ME THERE WAS NO RESPONSE FROM THE VEHICLE. THERE WAS AT LEAST A TWO SECOND DELAY BEFORE THE VEHICLE STARTED ACCELERATING. THIS HAS HAPPENED SEVERAL TIMES. SOMETIMES FROM A STOP WHEN TRYING TO TURN INTO TRAFFIC. OTHER TIMES WHILE MOVING. IT SEEMS TO HAPPEN WHEN THE ACCELERATOR PEDAL IS DEPRESSED AND THEN PRESSED AGAIN WITHIN A SHORT PERIOD OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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