Ram 2500 Complaints (2014)

344 consumer complaints on file.

#10821934January 24, 2016
WHEELS
TIRE OVER INFLATION. PER MANUFACTURER SPECS THE REQUIRE YOU TO RUM 80 PSI IN REAR TIRE ALL OF THE TIME, EVEN WHEN NOT LOADED, OR TPMS COMES ON. THIS HAS LEAD TO WEARING THROUGH TIRES IN LESS THAN 20K OF DRIVING. RAM HAS REFUSED TO FIX THE PROBLEM OR EVEN ACKNOWLEDGE IT IS ONE. ALL TIRE MANUFACTURER CHARTS SAY BY THE UNLOADED WEIGHT OF THE REAR OF THE TRUCK TIRES SHOULD BE AT 45 TO 55 PSI FOR PROPER TIRE WARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821728January 22, 2016
ENGINE, VEHICLE SPEED CONTROL
PERIODICALLY WHEN PRESSING GAS PEDAL I GET NO RESPONSE AND TRUCK JUST LAGS. UNFORTUNATELY THIS SEEMS TO ALWAYS HAPPEN WHEN I'M TRYING TO MERGE ONTO THE HIGHWAY OR WHEN I'M MAKING A LEFT TURN AND ALTHOUGH I MAKE THE TURN WITH ONCOMING TRAFFIC AT A GOOD DISTANCE SOMETIMES THE TRUCK JUST STOPS AND I HAVE A DELAY BEFORE THE TRUCK STARTS MOVING AGAIN WHILE I'M SITTING RIGHT IN THE WAY OF ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820094January 13, 2016
SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE MAKING A TURN, AN ABNORMAL SOUND WAS HEARD FROM THE PASSENGER SIDE TIRE AND THE FRONT WHEELS SEIZED. THE ANTI-LOCK BRAKE SYSTEM AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE 'SERVICE ANTI-LOCK BRAKES' WARNING MESSAGE DISPLAYED. THE CONTACT MENTIONED THAT THE TIRE ON THE FRONT PASSENGER SIDE WAS COMPLETELY RIPPED OFF DUE TO THE FAILURE. THE CONTACT COASTED TO THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FRONT PASSENGER TIRE WAS REPLACED BY THE CONTACT AND WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819308January 11, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819307January 11, 2016
UNKNOWN OR OTHER
REAR TIRE PRESSURE IS SET AT 80 PSI WHEN DRIVING TRUCK WITH ON WEIGHT IN THE BED WINTER TRACTION IS HAZARDS AND IN WET WEATHER HYDROPLANING A PROBLEM AS TIRE WEAR AND ON RUFF ROADS HANDLING ECT. ON 2013 MODELS 2500 HAD LIGHT AND HEAVY LOAD FOR REAR TIRE PRESSURE 60 LIGHT 80 HEAVY HAVE AUTO MAKERS CHANGE BACK TO THAT FOR SAFER DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818875January 8, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FRACTURED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED, BUT THE CONTACT INDEPENDENTLY REPLACED A BOLT IN THE STEERING WHEEL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818750January 7, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817621January 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SINCE PURCHASED NEW WITH 30 MILES ON THE ODOMETER, MY RAM TRUCK HAS EXHIBITED THE FOLLOWING HVAC/ELECTRICAL ISSUES BOTH WHILE STATIONARY AND IN MOTION: 1. AIR FLOW PRESSURE IS GREATER IN THE PASSENGER FOOT WELL THEN THE DRIVERS 2. AIR TEMPERATURE IS HOTTER (WHEN SET TO HEAT) ON THE PASSENGER SIDE THEN THE DRIVERS 3. AIR FLOW WILL CONTINUE FROM THE FRONT DEFROSTER POSITION (WINDSHIELD) WHEN SET TO FLOOR ONLY FROM THE CONTROL PANEL THIS CONDITION PRESENTS A SAFETY ISSUE AS I AM FORCED TO CONSTANTLY FIDDLE WITH THE HVAC WHILE IN MOTION TO ADJUST THE INTERIOR TEMPERATURE FOR MY FAMILY. ADDITIONALLY, IN MY COLD CLIMATE WHEN HEAT IS DIRECTED TO THE FLOOR I HAVE HOT AIR BLOWING INTO MY FACE AND EYES THAT I CANNOT PREVENT. THE VEHICLE HAS BEEN TAKEN TO DEALER SERVICING ON TWO OCCASIONS. BOTH TIMES THE SERVICER 'FLASHED' THE HVAC SYSTEM AND REPORTED THAT IT IS OPERATING AS DESIGNED. ON THE SECOND VISIT THE SERVICER SAID THAT THEY CHECKED ANOTHER RAM ON THE LOT AND IT'S HVAC WORKED IN THE SAME WAY. THEY SAID THERE IS NOTHING MORE THEY CAN DO ABOUT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10812027December 24, 2015
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT END OF THE VEHICLE SUDDENLY EXPERIENCED SEVERE VIBRATIONS. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE WHEEL BEARING ASSEMBLY FAILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810714December 16, 2015
FUEL/PROPULSION SYSTEM
WHEN ACCELERATING FROM A DEAD STOP THERE IS ABOUT A 3-5 SECOND LAG BEFORE I GAIN ANY SPEED. THIS IS VERY DANGEROUS AS I HAVE TO PLAN AHEAD BEFORE I DRIVE. IF I MAKE A MISTAKE IT COULD CAUSE A SEVERE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809688December 11, 2015
VEHICLE SPEED CONTROL
VERY LONG (2-5SEC) HESITATION OCCASIONALLY ON ACCELERATION. MOSTLY OCCURS WHEN LEAVING A STOP OR ACCELERATING FROM VERY LOW SPEEDS. I HAVE HAD A FEW NEAR MISSES BECAUSE OF THIS. ATTEMPTS TO HAVE THE DEALER REMEDY THIS ISSUE HAS YIELDED NO RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809396December 10, 2015
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809173December 9, 2015
WHEELS, SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT DRIVER SIDE WHEEL BEGAN TO SHAKE AND THERE WAS A BURNING ODOR FROM THE DRIVER SIDE. THE FRONT DRIVER SIDE HOOD AREA BEGAN TO SMOKE AND THE CONTROL BEGAN TO BECOME UNSTABLE. THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKES BECAME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE, BUT NO OFFICIAL DIAGNOSTIC WAS GIVEN. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10808293December 3, 2015
STEERING, SUSPENSION
I NOTICED THAT WHEN STEERING WAS TURNED HARD LEFT OR RIGHT AND YOU MOVED FORWARD, THERE WAS A CLUNK SOUND. I TOOK INTO DEALER, THEY FOUND NOTHING, LOOKING AT STEERING RACK IN PINION. I NOTICED CRACKS IN THE WELDS ON FRAM WHERE THE CONTROL ARMS ARE. THAT VERY NEXT BUSINESS DAY, I RECEIVED RECALL FOR CRACKED WELD ON TRACK BARBRACKET, I HAVE OTHER AREAS THAT HAVE CRACKED WELDS. I AM A TOOL AND DIE MAKER, I HAVE BEEN TRYING TO GET RAM TO TAKE THE TRUCK TO SEE THE PROBLEM, BUT HAVE BEEN GETTING RUN AROUND. I FEEL THIS IS A SERIOUS SAFETY ISSUE THAT COULD CAUSE LOSS IF LIFE. MY POWER WAGON WAS ONE OF THE FIRST BUILT, I ORDERED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807334November 29, 2015
VEHICLE SPEED CONTROL
ON MULTIPLE OCCASIONS I HAVE COMPLETELY LOST THROTTLE RESPONSE FOR UP TO 3-5 SECONDS. THE MOST SEVERE OCCASIONS ARE WHEN TRYING TO TURN LEFT ACROSS A 2 LANE HIGHWAY OR CHANGING LANES/MERGING IN HEAVY TRAFFIC. THE THROTTLE RESPONSE LOSS AKA "DEAD PEDAL" IS HEAVILY DOCUMENTED IN CUMMINS FORUMS IS EASILY DUPLICATED BY BARELY TOUCHING THE THROTTLE, LETTING OFF FOR A SPLIT SECOND, AND THEN HITTING THE THROTTLE AGAIN. THESE STEPS WILL PUT THE TRUCK IN DEAD PEDAL/LOSS OF ACCELERATION FOR SEVERAL SECONDS BEFORE POWER IS APPLIED AND THE TRUCK STARTS ACCELERATING. THIS IS A MAJOR SAFETY ISSUE AND ONE THAT I TRIED TO IGNORE FOR THE FIRST 50,000 MILES BY BEING PATIENT AND LEAVING LOTS OF ROOM FOR MERGING/TURNING, BUT AFTER A NEAR MISS ACCIDENT THAT COULD HAVE BEEN FATAL IT NEEDS TO BE REPORTED SO CHRYSLER WILL FIX THIS KNOWN ISSUE HAPPENING WITH ALL NEW MODEL 2500'S. ON 11/21/2015 I TRIED TO TURN LEFT ONTO A 2 LANE HIGHWAY AND WAS ALMOST HIT BY ONCOMING TRAFFIC GOING 65 MPH. THIS PARTICULAR HIGHWAY HAS LITTLE VISIBILITY TO ONCOMING TRAFFIC DUE TO A HILL. I TOUCHED THE THROTTLE TO TURN AND THEN HESITATED FOR SPLIT SECOND, BACKING OFF THE THROTTLE, AND THEN DECIDED IT WAS CLEAR AND HIT THE THROTTLE AGAIN BUT THE TRUCK WAS COMPLETELY UNRESPONSIVE FOR SEVERAL SECONDS BEFORE GAINING POWER AGAIN AND ACCELERATING. IT'S HUGE SAFETY CONCERN THAT IF I HIT THE ACCELERATOR IN MY $60K TRUCK IT MAY NOT GO ANYWHERE FOR SEVERAL SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806652November 25, 2015
UNKNOWN OR OTHER
THE PROBLEM IS A DRIVABILITY PROBLEM. THERE IS A LONG HESITATION IN ACCELERATION WHEN YOU LIFT OFF OF THE ACCELERATOR PEDAL AND THEN REAPPLY THE ACCELERATOR PEDAL. WHEN THIS HAPPENS THERE IS NOTHING YOU CAN DO BUT WAIT FOR TRUCK TO RESPOND. IF YOU LIFT AND REAPPLY AGAIN THE SAME SITUATION CAN OCCUR AND YOU CAN FIND YOURSELF IN A BAD SITUATION WITH OTHER VEHICLES BECAUSE THE TRUCK WONT RESPOND TO ACCELERATOR INPUT FOR SEVERAL SECONDS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806765November 25, 2015
STEERING
TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794835November 19, 2015
POWER TRAIN:DRIVELINE:DRIVESHAFT, WHEELS
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE VIBRATED WHILE DRIVING 68 TO 78 MPH. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE; HOWEVER, THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO BALANCED AND ROTATED THE TIRES. THE DRIVESHAFT WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794413November 17, 2015
TIRES:VALVE
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE HAVING THE TIRES REPLACED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VALVE STEMS WERE FRACTURED. AS A RESULT, THE VALVE STEMS NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT IF THE VALVE STEMS WERE CHANGED, THE FAILURE WOULD STILL RECUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE TIRES WERE FUNCTIONING AS DESIGNED. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790225November 13, 2015
AIR BAGS, SEAT BELTS, STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS AND SEAT BELTS), 15V459000 (AIR BAGS), AND 15V541000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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