Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11702902December 4, 2025
VISIBILITY/WIPER
Sun visor randomly falls. This is a know issue, it has now happened to both of mine. There’s a defect with the mounting bracket that mounts the sun visor to the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702954December 4, 2025
UNKNOWN OR OTHER
I have a rear window leak that is that is from a manufacturing defect, as described in this TSB: https://static.nhtsa.gov/odi/tsbs/2023/MC-10247466-9999.pdf I originally took the vehicle into the dealer in advance of my factory extended warranty expiring and they said they would call me back to schedule a fix/replacement. They never did. Now, my extended warranty has expired and when I went back in to schedule, they are saying that the repair will not be covered, despite the TSB and warranty extension being in place because the "XL1" code does not show up in their system. The dealer instructed me to call Stellantis Customer Care, where I was connected with an overseas call center that said they were unable to do anything and that I should return the vehicle to the dealer, who already told me they will not cover the repair. It has been several months of back and forth and I would like to get this corrected before I go through ANOTHER winter season with a leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703024December 4, 2025
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, there was a whining sound coming from the rear of the vehicle. The contact stated that later, while driving the vehicle, there was a clucking sound coming from the vehicle, and the vehicle lost power to the rear axle. The vehicle was towed to the local mechanic, who examined the vehicle. After removing the rear axle casing, the mechanic discovered metal shavings and bearings inside the rear axle casing. The contact was advised that the rear axle needed to be replaced. The vehicle was not repaired. The contact indicated that the VIN was not included in NHTSA Campaign Number: 18V556000 (POWER TRAIN); however, the vehicle had experienced the failure listed in the recall. The local dealer and manufacturer were not contacted regarding the failure. The failure mileage was 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703033December 4, 2025
VISIBILITY
The contact owns a 2019 Ram 1500. The contact stated that she lived in an area with a lot of fog, and after activating the defroster and driving at an undisclosed speed, the rear driver’s side window shattered. The vehicle was taken to a local dealer, where it was diagnosed with a possible small fracture that could allow moisture to intrude and shatter the glass. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-098-23. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703115December 4, 2025
STEERING
My power steering went out when driving on the highway. I had it towed to the dealership and was told the power steering rack fried and it would be almost $5 to fix. Taxes LINE C CONCERN: Power steering warning pops up on dash at startup and I have no power steering. The light goes away after a minute or two and the steering comes back. The truck sat for five days and this issue started on my first startup after (6/19/24). The battery hasnt been changed or jumped POTENTIAL CAUSE: Confirmed customer concern. Found DTC U0131 -00 - Lost Communication With Power Steering Control Module "A" and the EPS module is completely unresponsive. Removed connectors to the power steering rack and found that the main power and ground has been hot and has melted the connector and is full of corrosion. The power steering rack has internally shorted causing these issues. The steering rack needs replaced and the connector is not serviceable and the harness must be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702616December 2, 2025
AIR BAGS, STEERING
I have a faulty steering column in my truck that needs to be replaced. This is not normal wear and tear. The truck only has 60k miles on it and is still under warranty till 1/17/26. The steering column is supposed to last the Life of the truck. I brought the truck to dealership (nye) to diagnose the cause of the bad steering column. But instead they tell me they cant tell me the cause of the faulty steering column. Instead I recieve a quote to pay to replace it. I have called and even emailed the manager as he is suppose to be cerified to diagnose the cause or to give his professional opinion but I get no call back or even reply to my emails. This was in an accident before but the insurance says this is not caused by the accident. Id like to mention the airbags didn't deploy when the truck drove into the telephone pole. This is unsafe to drive and needs to be addressed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11702186December 1, 2025
STEERING
Sudden power steering failure while driving. I was cornering when power steering failed nearly causing a crash. no prior warning lights or indicators. During research noted other same year models recalled for the same issue but not my VIN. Contacted manufacture customer service and dealer. Both offered no assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702208December 1, 2025
ENGINE
The contact owns a 2019 Ram 1500. The contact stated that the check engine warning light had illuminated. Additionally, the contact stated that while driving, the throttle sensor warning light illuminated. The contact stated that the failure had recurred while driving. The vehicle was taken to the dealer where it was purchased, and the light was reset; however, the failure recurred. The contact stated that while driving 45-50 MPH, the failure recurred, and the vehicle stalled. The contact was able to pull over to the side of the road, but the vehicle failed to restart. The vehicle was towed to the dealer where it was purchased, and the throttle sensor was replaced; however, the vehicle failed to start. The contact was referred to a Dodge dealer. The vehicle was towed to Daytona Dodge Chrysler Jeep Ram (1450 N Tomoka Farms Rd Suite A, Daytona Beach, FL 32124); but no assistance was provided. The vehicle was then towed to Sebastian's Auto Repair Inc, where the valve cover gasket was taken apart, but no failure was found. The warranty company was contacted and advised the contact that the entire engine needed to be taken apart for the repair to be covered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to tow the vehicle back to the Dodge dealer for diagnostic testing. The failure mileage was approximately 52,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701443November 25, 2025
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at slow speeds, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The contact stated that the failure occurred while changing lanes and while turning. The vehicle was driven to the residence. An unknown dealer was made aware of the failure and informed the contact of an unknown recall with a similar failure, but the VIN was not associated under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was significantly dangerous, and that the steering wheel was difficult to turn. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 75,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700796November 21, 2025
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
Car shut off while driving without warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700590November 20, 2025
UNKNOWN OR OTHER
Rear window of ram truck leaks and ram will not authorize proper window replacements. Caulk is not the answer as they’ve suggested
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699377November 14, 2025
ELECTRICAL SYSTEM
While driving a 2019 Ram I heard a winding noise then a rattling noise. I went immediately to the mechanic. He said it was my E-torque generator. He said I was lucky to get there because I could have had a complete loss of power or could have damaged other parts of the vehicle. A loss of power could be very dangerous on the highway possibly causing an accident or leaving me on the side of the highway exposing me to traffic driving by at 70mph+. The mechanic cannot get the replacement from RAM. Ram is not making them right now. There are over 5000 on back order. That means there are over 5000 people making payments on a work truck they can't use. Some people have been waiting for nearly a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699116November 13, 2025
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Ram 1500. The contact stated the "Service Park Brake" light was illuminated. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The vehicle was taken to the dealer, and the software update was performed. The contact stated that days after the recall repair, while starting the vehicle, the same warning illuminated. After starting the vehicle, the manual brake automatically engaged and failed to release, making it difficult to move the gear shifter to park. The contact restarted the vehicle several times before being able to move the gear shifter. The TPMS warning light was illuminated. The vehicle was returned to the dealer, who diagnosed that the ABS module had failed and needed to be replaced due to the software update failing to fix the vehicle. The ABS module was replaced; however, the ABS warning light illuminated, and other repairs were needed. The ABS module was replaced twice. There were no additional repairs completed. The vehicle remained at the dealer for 7 weeks. The manufacturer was not informed of the failure. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699204November 13, 2025
VISIBILITY
The contact owns a 2019 Ram 1500. The contact stated that while occupying the vehicle with the vehicle turned off and in park(P), the rear glass shattered without impact. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698852November 11, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
The power folding mirrors have plastic gears in them that strip out. Once the gears are stripped out the mirrors are loose and can fold in while traveling due to the wind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698157November 7, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Unknown; Stop/Start sends error and malfunctions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697808November 6, 2025
STRUCTURE:BODY, VISIBILITY/WIPER
Rear back glass frame is not sealed and the water is getting in truck doing cold morning the windshield get so much condensation witch would freeze inside the cabin soaking the dash and floor front and rear all coming from the problem of the back glass the frame that surrounds the glass has fracture point , warranty won't cover the repairs needed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697666November 5, 2025
FUEL/PROPULSION SYSTEM
Cannot put gas in tank without the gas pump continuously shutting off the flow. Was told by Dodge technicians that it was a faulty roll-over valve ( believe this is a safety item ) in the gas tank. Was told the only way to fix it is to replace the gas tank. They have had other dodge trucks in for the same problem. Being this is a safety item ( keeps gas from spilling out during a roll-over accident) I would think there should be a recall to repair. If possible could you also give me information on how to contact Dodge headquarters to register a complaint. This is a 1600.00 fix that I feel I should not be held responsible for. There are no warning lights accompanying this. Techs at JOHNSONS AND SONS dodge dealer in Wis. Rapids, WI. have recommended replacement to fix the problem. Thanks in advance for your attention to this matter it is appreciated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697028November 2, 2025
SEAT BELTS
While riding in the passenger seat of my 2019 Ram 1500 the driver had a hard braking event due to being pulled out in front of. During the braking event the steel seat belt cable that goes into the floor mount came out of the mount throwing me into the dash board of the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695546October 25, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Service electronic braking system message came on along with the traction control light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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