Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11166203January 10, 2019
SERVICE BRAKES, VEHICLE SPEED CONTROL
THE BREAKING PART OF THE COLLISION AVOIDANCE SYSTEM FLASHES A WARNING TO BREAK IN AND ALARM GOES OFF TYPICALLY WHEN I AM CROSSING A BRIDGE. WHILE TRYING TO MERGE ON THE INTERSTATE, THE BRAKING SYSTEM APPLIED THE BRAKES UNEXPECTEDLY AND BROUGHT THE VEHICLE TO A COMPLETE STOP ON THE INTERSTATE. THERE WERE NO OBSTACLES ARE CARS ANYWHERE AROUND THE FRONT OF THE VEHICLE AND THERE WAS NOTHING TO AVOID WHEN THE VEHICLE UNEXPECTEDLY APPLIED THE BRAKES. A CYMA ALMOST REAR ENDED ME BECAUSE THERE WAS NOTHING I COULD DO. THE PROBLEM HAS BEEN REPORTED TO THE DEALER AND THE VEHICLE HAS SPENT 4 DAYS IN THE SHOP WITH NO SOLUTION ARE NO APPARENT CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166074January 9, 2019
STEERING
POWER STEERING ON THE VEHICLE FAILED TO WORK WITH ONLY 1,000 MILES SINCE PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165467January 6, 2019
STEERING
WHILE DRIVING HOME ON THE HIGHWAY APPROXIMATELY 20 MILE COMMUTE WHEN MAKING LEFT TURNS THE POWER STEERING STOPS WORKING AT A SPECIFIC AREA OF THE TURNS. DOES NOT HAPPEN WHILE MAKING RIGHT TURNS. THE LONGER YOU DRIVE THE MORE FREQUENT THE PROBLEM SHOWS UP. WHEN YOU FIRST START THE TRIP DOES NOT SHOW UP RIGHT AWAY TEN AFTER 18-20 MILES WILL START TO SHOW THE PROBLEM AT LOWER SPEEDS BETWEEN 35-40 MPH. DUE TO WHAT I CONSIDER AN UNSAFE CONDITION IN THE STEERING I PUT THE VEHICLE INTO THE DEALERSHIP BEFORE AN ACCIDENT OR WORSE OCCURS. THE SERVICE MANGER TOOK THE VEHICLE OUT FOR A TEST DRIVE FOR 20 MILES AND DID EXPERIENCE THE ISSUE WITH STEERING. THE DEALERSHIP HAS NOT FOUND ANYTHING AFTER 3 DAYS AND IS IN CONTACT WITH CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165500January 6, 2019
POWER TRAIN
BRAND NEW 2019 RAM 1500 490 MILES ,ABOUT 3 TIMES ( OWNED IT A MONTH) WHEN TRUCK IS SHIFTED FROM PARK TO DRIVE ,PARKING BRAKE IS OFF ( AUTO PARK BRAKE DISABLED AS WELL IN SETTINGS } THE TRUCK WILL NOT MOVE ,FOOT IS OFF BRAKE, FOOT OFF OF GAS ,IF I SHIFT INTO PARK THEN DRIVE AGAIN AND GIVE IT SOME GAS IT WILL ,LUNGE /JERK/JUMP IN FIRST GEAR AND FLY FORWARD LIKE A BRAKE STAND .SO I DID SOME RESEARCH ON THE ISSUE , FOUND NUMEROUS PEOPLE WITH THE SAME ISSUE ,SAME EXACT SYMTOMS AND RESULTS .SOMEONE SOON ,WILL BE KILLED BY THIS ,WHEN THEY GET OUT TO CHECK TO SEE IF THE TRUCK IS BLOCKED AND IT RUNS THEM OVER. SO FAR ALL THE PEOPLE IVE TALKED TO THE DEALERS HAVE NO FIX ,ITS A BAND NEW TRANSMISSION FOR 2019, THEY TURN PEOPLE AWAY ,WHEN THEY CAN'T DUPLICATE THE PROBLEM ,AND IT WON'T THROW A CODE. A TSB OR RECALL NEEDS TO BE ISSUED !!!!!!! ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165439January 5, 2019
STEERING
AFTER DRIVING FOR ABOUT 10MIN IN TOWN (30-50MPHS) THE POWER STEERING WARNING WENT OFF AND POWER STEERING FAILED IN TRAFFIC FOR ABOUT 90 SEC BEFORE RETURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164613January 2, 2019
UNKNOWN OR OTHER
I BOUGHT THIS NEW CAR IN DECEMBER 2018. THE THREE DAYS AFTER, I REALIZE THE CAR WAS MAKING DEEP LOUD HUMMING/RUMBLING NOISE "ZZZZZZ" SOUND WHILE I WAS DRIVING AT 10MPH-40MPH. IT GETS WORST LAST NIGHT, THE HUMMING SOUND CAME EVERY 15 SECONDS, AND LAST ABOUT 5 SECOND OR LONGER. THE SOUND WAS LIKE THE TIRES GOING TO FELL OFF THE CAR/A JET LEFT OR A MOTORCYCLE PASSES BY. I WENT TO THE DEALER 5 TIMES SINCE THIS PROBLEM APPEARS. THEY SAID THEY DID EVERYTHING THEY COULD, THEY GAVE ME 2 REPORTS, AND THEY SAID THEY COULDN'T DUPLICATE THIS PROBLEM, SO THEY REFUSE TO EXCHANGE OR RETURN THIS PROBLEM CAR. I FELT VERY VERY UNSAFE TO DRIVE THIS CAR. THE DEALER TOLD ME "IT IS SAFE TO DRIVE BECAUSE NOTHING SHOWS ON THE PANEL, NO WARNING LIGHT." BUT I THINK BECAUSE OF NOTHING SHOWS ON THE PANEL IS THE SCARIEST PART. IT IS A NEW CAR. I WAS DRIVING ON THE NICE AND FLAT ROAD. I DIDN'T TURN THE RADIO OR AC ON. I TURN OFF THE INSIDE AIR CIRCULATION. I CLOSED ALL THE WINDOWS WITHOUT A GAP. EVERYTHING WAS NORMAL AND IT STARTS HUMMING. I HAVE DRIVE TRUCK/PK TRUCK FOR 35 YEARS, AND IT IS THE FIRST TIME OF MY LIFE HERD A CAR MAKING SUCH A NOISE. A CAR IS HAVING A PROBLEM AND SHOWS ANY WARNING LIGHT, EVEN A PROFESSIONAL CAN'T SOLVE? WHAT IS THE PROBLEM? IS THE TIRE GOING FELL OFF WHEN I'M DRIVING? IS THE CAR GOING TO CONSTANTLY STOP ON THE HIGHWAY? IS THE BREAK NOT GOING TO DO ITS WORK WITHOUT A WARNING? I HAVE SO MANY QUESTIONS, AND WHO KNOWS WHAT THE ANSWER IS. I'M SO DONE WITH THIS CAR. I HAVE A LOT OF VIDEOS RECORDED WHEN THE HUMMING HAPPENS, BUT ALL OF THEM ARE BIGGER THAN SIZE 5MB. I WONDER IF THERE ANY OTHER WAY TO SHOW THE EVIDENCE. I CAN DO EMAIL TO THE AGENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164214December 31, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
THE VEHICLE INITIALLY HAD A REPORTED STEERING FAILURE TWICE ON DECEMBER 19TH. THIS WAS REPORTED TO NHTSA UNDER FILE 1162423. THE VEHICLE WAS TAKEN TO THE DEALER THE SAME DAY. THE DEALER WAS UNABLE TO DETERMINE WHY THIS OCCURRED. THEN, AGAIN ON DECEMBER 30TH THIS OCCURRED AGAIN AT HIGHWAY SPEED, ALMOST CAUSING A COLLISION. IMMEDIATELY CONTACTED THE DEALER AGAIN AND THE DEALER WAS CONCERNED OVER SAFETY ISSUE AND OFFERED A RENTAL VEHICLE WHILE INSPECTING THE VEHICLE. ON THE WAY TO THE DEALER THIS MORNING, THE POWER STEERING TURN OFF AND AGAIN THE MESSAGE CENTER DISPLAYED IN RED " POWER STEERING UNAVAILABLE SERVICE REQUIRED".. THIS WAS DISPLAYED ON THE PRIOR OCCASIONS.... WHILE DRIVING SLOWLY TO THE DEALER THIS LOSS OF STEERING OCCURRED ANOTHER 3 TIMES INTERMITTENTLY WITH ANOTHER WARNING "SERVICE AIR SUSPENSION IMMEDITALEY".... KEEP IN MIND THAT WHEN THE POWER STEERING LEAVES WITH ELECTRONIC STEERING VERY LITTLE CONTROL REMAINS. SINCE THIS HAS BEEN REPORTED TO THE DEALERS AND ALSO TO NHTSA NUMEROUS TIMES FROM VARIOUS GEOGRAPHIC AREAS SINCE AUGUST 2018 I AM SURPRISED THAT A RECALL HAS NOT BEEN ISSUED AND OR A REMEDY THROUGH THE DEALERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164049December 30, 2018
STEERING
STARTED TRUCK IN A PARKING LOT AND STARTED TO PULL AWAY, WENT TO TURN AND TRUCK WENT STRAIGHT TILL IT INDICATED TO 'SERVICE POWER STEERING.' ONCE I REALIZED IT HAD LOST ALL POWER STEERING I WAS ABLE TO LIMP IT HOME WITH MUCH EFFORT TO MAKE TURNS. TRAFFIC WAS LIGHT SO WAS ABLE TO USE MULTIPLE LANES TO MAKE TURNS. WHILE DRIVING HOME HOWEVER, ABOUT 65 MPH THE POWER STEERING CAME BACK ON PULLED THE TRUCK HARD TO THE RIGHT AND CENTERED BACK UP, THEN QUIT AGAIN AFTER THREE MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163709December 27, 2018
ELECTRICAL SYSTEM
THE CLUSTER SCREEN WENT OUT WHILE STOPPED AT A STOP LIGHT JUST 2 MONTHS AFTER PURCHASING OUR BRAND NEW TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163483December 26, 2018
STEERING
I WAS DRIVING DOWN INTERSTATE I95, WHEN I GOT AN ALARM ON MY DASHBOARD SAYING MY POWER STEERING WAS UNAVAILABLE, AND I HAD NO POWER STEERING, I TOOK MY TRUCK TO THE DEALER AND THEY CHECKED FOR LOOSE WIRES AND CHANGED THE PCM MODULE AND THE BATTERY SENSOR, MY TRUCK HAS BEEN THERE 3 TIMES AS THIS LAST FROM ANYWHERE FROM 10 SECONDS TO 10 MINUTES, AND HAS BEEN DOING THIS 6-10 TIMES A DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162796December 20, 2018
STEERING
REPORTED THIS YESTERDAY AND UNABLE TO UPDATE IN THE SYSTEM. BROUGHT VEHICLE TO DEALER AFTER THE 2 FAILURES... UNABLE TO REPLICATE DEALER PROCESS A RECALL AND AN UPDATE. NOT CERTAIN IF THIS STEERING ISSUE IS RESOLVED. FILED UNDER COMPLAINT NUMBER 11162423 DATED 12/19/18 *DSY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162423December 19, 2018
STEERING
TODAY AT 8:45 AM MY VEHICLE LOST ITS STEERING WHILE BACKING IN A PARKING LOT. THEN AGAIN WHILE ENTERING STATE ROUTE 12 IN CLAYTON, NY. THE STEERING RETURNED AFTER RESTARTING THE VEHICLE. THEN WHILE DRIVING IN TRAFFIC THE STEERING AGAIN FAILED. I STOPPED AND PULLED VERY HARD AND THE VEHICLE SLOWLY TURNED ONTO THE NEXT ROAD ON MY RIGHT. I DROVE FOR SEVERAL MILES WITH THE STEERING RETURNING OCCASIONALLY. DODGE RAM DEALER WAS ABOUT 5 MINUTES AWAY AND SLOWLY ARRIVED AT DEALER. THEY ARE CHECKING IT NOW. THE VEHICLE IS A 2019 WITH SLIGHTLY OVER 9000 MILES. THIS EVENT WAS EXTREMELY VERY CLOSE TO SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161947December 17, 2018
ENGINE, VEHICLE SPEED CONTROL
THE TRUCK HAS BEEN SELF ACCELERATING AND CAUSING ME TO SLAM ON BREAKS TO AVOID ACCIDENTS. IT WAS FIRST HAPPENING ON THE HIGHWAY AND IT WENT 50-70MPH BY ITSELF. THEN IT HAPPENED TODAY ON THE CITY STREET AND ALMOST CAUSED AN ACCIDENT. IT WAS CLAIMED TO BE A SENSOR PROBLEM, BUT IT HAPPENED AGAIN TODAY AND I BARELY MADE IT TO THE DODGE DEALERSHIP. THE CAR HAS MULTIPLE WARNING LIGHTS COME ON AND THEN WILL SELF ACCELERATE AND ONLY ALLOW YOU TO BRAKE. SOMETIMES IT FLOORS IT FROM A STOP AND OTHER TIMES IT BARELY MOVES BUT SELF ACCELERATION SHOULD NOT BE HAPPENING AND ITS A MAJOR CONCERN. *DT VIN IS NOT AVAILABLE *JB *DT*JB *BF CONSUMER STATED VEHICLE CONSIDERED FOR LEMON LAW AND DEALER AND CONSUMER WORKING ON GETTING A NEW VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161763December 15, 2018
UNKNOWN OR OTHER
WHEN STARTING THE VEHICLE THE UCONNECT SYSTEM WILL EITHER START OR WILL GO TO REBOOT MODE WHICH WILL NOT DISPLAY THE REAR BACK UP CAMERA SCREEN AND TURN OFF THE PARK SENSE BRAKING ASSIST FEATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155962December 4, 2018
STEERING
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING INADVERTENTLY LOST POWER FOR A FEW SECONDS AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155710December 3, 2018
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE THE VEHICLE WAS PARKED IN A GARAGE, THE CONTACT EXITED THE VEHICLE AND IT INDEPENDENTLY ACCELERATED BACKWARDS. THE CONTACT ENTERED THE VEHICLE IN AN ATTEMPT TO STOP THE VEHICLE. THE CONTACT NOTED THAT THE VEHICLE DID NOT DRIFT BACKWARDS, BUT INDEPENDENTLY ACCELERATED RAPIDLY BACKWARDS OUT OF THE GARAGE OF THE CONTACT'S RESIDENCE. THE CONTACT WAS NEARLY SMASHED IN BETWEEN THE FRONT DRIVER'S DOOR AND A STONE PILLAR. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE DRIVER'S DOOR AND THE FRONT FENDER WERE DAMAGED DUE TO BECOMING CAUGHT ON THE GARAGE PILLAR, WHICH BENT BACKWARD AND STRUCK THE FRONT FENDER OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO THE DRIVE POSITION AFTER THREE ATTEMPTS. THE CONTACT REFERENCED THE "SAFE-HOLD" SYSTEM, WHICH WAS A FEATURE OF THE ELECTRONIC PARK SYSTEM THAT FAILED TO AUTOMATICALLY ENGAGE THE VEHICLE TO THE PARK POSITION AFTER EXITING THE VEHICLE. CARRIGHT CHRYSLER DODGE JEEP RAM FUSO (5408 UNIVERSITY BLVD, MOON, PENNSYLVANIA 15108, (412) 264-4270) WAS MADE AWARE OF THE FAILURE AND TOOK THE VEHICLE IN FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: [XXX]. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE16014 (POWER TRAIN) AS A POTENTIAL CAUSE OF THE FAILURE AND SPECIFICALLY INDICATED THAT THE PARKING BRAKE WAS NOT ENGAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 97. *TR*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11155761December 3, 2018
STEERING
TRUCK MAKE CLUNKING NOISE THROUGHOUT THE CHASSIS WHILE TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155318December 1, 2018
STEERING
VEHICLE IN A LEFT HAND TURN OVER 30 MPH WILL NOT CORRECT ITSELF AND HAS TO BE MANUALLY CORRECTED OR THE VEHICLE CONTINUES TURNING LEFT. RAM ACKNOWLEDGES THE PROBLEM BUT NO SOLUTION AS OF THIS DATE DECEMBER 1, 2019. RAM RAPID RESPONSE TEAM STATED "IF CUSTOMER MAINTAINS CONTACT WITH THE STEERING WHEEL THEIR IS NO SAFETY ISSUE."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154681November 29, 2018
EXTERIOR LIGHTING
ON COMING DRIVERS COMPLAIN THE HEAD LIGHTS ARE TO BRIGHT. THEY ARE BLINDING TO ON COMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154431November 28, 2018
VISIBILITY/WIPER, Other/Unknown
WHEN THE TEMPERATURE IS "COLD" (36 DEGREES AND BELOW) THE BACKUP CAMERA DOES NOT WORK. THE SCREEN DISPLAYS A COMPLETELY BLUE SCREEN WHEN THE BACKUP CAMERA ENGAGES (WHEN REVERSING, OR WHEN SELECTING THE BACKUP CAMERA VIEW INTENTIONALLY). THIS HAPPENS WHEN IN PARKED, WHEN IN REVERSE, AND WHILE DRIVING WHEN THE TEMPERATURE IS 36 DEGREES OR BELOW. I DO NOT KNOW THE EXACT TEMPERATURE WHEN THE CAMERA STARTS/STOPS WORKING, BUT IT HAS HAPPENED TO ME AT LEAST 5 TIMES, AND ON THE DAYS I RECORDED IT THE TEMPERATURE WAS 36 DEGREES, AND 35 DEGREES. IT DOES NOT HAPPEN WHEN THE TEMPERATURE IS IN THE 40S OR HIGHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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