Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11181766February 22, 2019
STEERING
STEERING IS STIFF WHEN COMING OUT OF A LEFT TURN. VERY RELUCTANT TO COME BACK TO ZERO ALMOST AS IF THERE IS A DEAD SPOT IN THE STEERING RACK ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180074February 14, 2019
VEHICLE SPEED CONTROL
I WAS DRIVING DOWN THE HIGHWAY FEEDER ROAD, AND THE VEHICLE IN FRONT OF ME MADE AN EMERGENCY STOP. I SLAMMED ON MY BRAKES, AND SWERVED INTO THE LANE TO THE RIGHT OF ME. A CAR WAS COMING UP IN THAT LANE AT HIGH SPEED SO I HIT THE ACCELERATOR TO GET OUT OF THE WAY, AND THE TRUCK ACCELERATED AT FULL POWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I THEN SWITCHED TO THE BRAKE PEDAL, AND HAD TO USE MAXIMUM BRAKING FORCE TO KEEP THE TRUCK FROM FURTHER ACCELERATING INTO THE VEHICLE IN FRONT OF ME. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASH. WHILE HARD ON THE BRAKES, I WAS ABLE TO WORK MY WAY OFF THE FEEDER ROAD AND INTO A PARKING LOT. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. AS I ENTERED THE PARKING LOT I PUT THE VEHICLE IN NEUTRAL USING THE TRANSMISSION SELECTOR KNOB, AND THE ACCELERATOR RETURNED TO IT'S NORMAL OPERATING POSITION AND THE WARNING LIGHT WENT AWAY. I THEN POWERED OFF THE VEHICLE ENTIRELY. A MINUTE OR SO LATER I GOT AN EMAIL FROM FCA UCONNECT THAT THE VEHICLE NEEDED SERVICE AND THE ERROR THAT THE TRUCK GAVE. THE VEHICLE WAS TOWED TO A DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179745February 13, 2019
STEERING
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, THE VEHICLE JOLTED FORWARD AND CRASHED INTO A SECOND VEHICLE. AFTER THE COLLISION, THE FRONT DRIVER'S SIDE WHEEL WAS DAMAGED AND POINTED TO THE LEFT OF THE VEHICLE. WHEN TURNING THE STEERING WHEEL, THE FRONT WHEELS DID NOT TURN IN EITHER DIRECTION. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR REPAIRS. APPROXIMATELY THREE MONTHS LATER, THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN. THE VEHICLE WAS TOWED BACK TO THE COLLISION CENTER. UPON INSPECTION, IT WAS DISCOVERED THAT THE STEERING MECHANISM KNUCKLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11176182February 11, 2019
STEERING, SUSPENSION
WHILE DRIVING, POWER STEERING UNAVAILABLE CAUTION FOLLOWED BY SERVICE SUSPENSION IMMEDIATELY. POWER STEERING IS LOST WHILE DRIVING AND INTERMITTENTLY COMES BACK OR IS LOST. I HAVE TAKEN TO THE DEALERSHIP TWICE AND THEY 'CAN'T FIND ANYTHING WRONG'. THIS IS EXTREMELY DANGEROUS WHILE DRIVING AT 50-70 MPH ON THE HIGHWAYS AND INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176110February 10, 2019
STEERING
WHILE DRIVING 40 MPH VEHICLE INDICATED POWER STEERING FAILURE. POWER STEERING SERVICE NEEDED. I WAS DRIVING AND COULD NOT RUN STEERING WHEEL APPROACHING TURN. ALMOST DIED UNABLE TO TURN WHEEL. VEHICLE ONLY HAS 10024 MILES AND PURCHASED BRAND NEW. A CATASTROPHIC ACCIDENT INVOLVING MY FAMILY AND OTHERS COULD HAVE OCCURRED. I HAVE LOOKED INTO THIS VIA FORUMS FOR 2019 RAM 1500 AND THERE SEEMS TO BEEN MULTIPLE ISSUES REPORTED WITH SIMILAR ISSUES. PLEASE PLEASE PLEASE FOLLOW UP WITH FCA TO ADDRESS POWER STEERING FAILURE ISSUES AS DEADLY CONSEQUENCES CAN HAPPEN. PLEASE DO NOT WAIT ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175147February 8, 2019
FUEL/PROPULSION SYSTEM
WHEN FILLING THE TANK, I NOTICE A LEAK ON THE TANK. AT THE MOMENT OF THE LEAK, IT WAS HALF A TANK. NOT SURE IF THE PROBLEM WAS FROM A TUBE THAT CONNECT TO THE TANK. *DT *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174905February 7, 2019
UNKNOWN OR OTHER
CONTACTED DEALERSHIP AT (787) 805-3000 TO VERIFY RECALL I HAD HEARD WHERE MY VEH COULD BE AFFECTED. THEY GAVE ME APPOINTMENT BUT SAID HAVE NO PARTS AVAILABLE. BUT IF IT COULD BE SERIOUS IN NATURE (REFERENCE RECALL 4) WHY ARE WE NOT EVEN TOLD, TO BE SAFE WITH OURSELVE, FAMILY AND GENERAL PUBLIC, THAT WE SHOULD NOT DRIVE UNIT. ISSUE WITH GROUND COULD AFFECTED STERRING CAPABILITIES AND MAY EVEN CAUSE AN ACCIDENT AND/OR CRASH. WHY NOT BE MORE PROACTIVE FOR THE SAFETY OF ALL PEOPLE AFFECTED AND GENERAL PUBLIC. FOR TWO DIFFERENT OCASSIONS WHILE DRIVING IN TRAFFIC, OUT OF THE BLUE, MY HAZARD LIGHTS TURN ON AND I CANT DISABLE THEM. I'VE TOLD THIS TO DEALER AND SEEMS ITS NOT A MAYOR ISSUE. EVEN HAVE SUGGECTED TO CONTINUE DRIVING WITHOUT CONCERN, REALLY! I BELIEVE IT'S IRRESPONSABLE TO HAVE THAT POSTURE AS A CUSTOMER SERVICE REPRESENTATIVE. I AM VERY HAPPY WITH THE RAM TRUCK, EXCELLENT UNIT. BUT THIS ATTITUDE TOWARDS SOLVING ISSUES LIKE THE ONE ALREADY DESCRIBED TELLS MUCH ABOUT THEIR CONCERN OF THE GENERAL PUBLIC. DON'T KNOW IF THIS WILL MAKE ANY DIFFERENCE, BUT I HOPE SOMEONE CAN TAKE MY CONCERN MORE SERIOUSLY AND PROBABLY SAVE LIVES. THANKS FOR YOUR ATTENTION TO THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174975February 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE MAIN HEAD UNIT LOST SOUND AND I HAVE DONE SOME RESEARCH AND THERE HAVE BEEN MULTIPLE PEOPLE WITH THE SAME ISSUE I HAVE RESTARTED MY TRUCK MULTIPLE TIMES WITH NO LUCK THE SOUND WAS WORKING JUST THE NIGHT BEFORE I WAS AT A STAND STILL ORIGINALLY THEN STARTED DRIVING ON A CITY ROAD. THERE HAVE BEEN MULTIPLE COMPLAINTS ON FORUMS FOR THE 2019 DOING THAT AND HOPEFULLY THEY CAN FIGURE OUT A SOLUTION TO FIX IT A LOT OF PEOPLE HAVE SAID TO UNPLUG FUSES BUT I SHOULDN'T HAVE TO I SPEND THE MONEY ON A TRUCK AT ASTRONOMICAL RATE AND EXPECT IT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174662February 6, 2019
STEERING
LOST POWER STERRING TWICE. TOOK TO DEALER WITH A RECALL I SAW ABOUT 12 VOLT BATTERY GROUND FASTENER MAY BE LOOSE. HAD IT CHECKED OUT AND ABOUT 5 DAYS LATER LOSS POWER STERRING AGAIN. POWER STERRING DID NOT COME BACK.HAD TRUCK FLATBEDED TO DEALER. THEY SAID POWER STERRING RACK WAS SHOT.HAVE TO WAIT ABOUT 2 TO3 WKS. FOR PARTS AND REPAIR.THE TRUCK HAS ABOUT 1600 MILES ON IT (SUCKS). WAS IN PARKING LOT FIRST TIME,THANK GOD.IN DRIVEWAY SEC. TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174856February 6, 2019
POWER TRAIN
85 MILES ON VEHICLE PUT VEHICLE IN DRIVE NO MOVEMENT SHIFTED TO PARK THEN BACK TO DRIVE NO MOVEMENT SHIFTED TO REVERSE MOVEMENT SHIFTED TO DRIVE MOVEMENT THIS IS SIMILAR TO THE ISSUE WITH THE 2006 MEGA. AN TRANSMISSION *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174485February 5, 2019
STRUCTURE:BODY
WHEN REACH SPEEDS ABOVE 60 MPH OR WIND PRESENT, THE HOOD FLEXES INWARDS. IT CREATES A CONCAVING HIGH ON THE HOOD AND COVERS AN AREA OF 12-18 INCHES. THIS CAN'T BE GOOD FOR THE HOOD OR THE PAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173060January 30, 2019
SERVICE BRAKES
A NOTICEABLE HIGH PITCHED SOUND OF THE BRAKE BEING WORN DOWN WAS COMING FROM THE FRONT BRAKES. NEW BRAKE PADS WERE INSTALLED INCORRECTLY OR WERE MANUFACTURED INCORRECTLY. CAUSED FRONT BRAKE PADS TO WEAR DOWN UNDER 2000 MILES. DEALERSHIP INSTALLED NEW FRONT PADS HAD AND FILED THE ROUTERS. UNCLEAR AS TO WHY THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173071January 30, 2019
UNKNOWN OR OTHER
CURRENTLY LIVE IN WA STATE. AT EVERY FUEL STATION-REGULAR FUEL THAT HAS AN EPA RUBBER BOOT AS PART OF THE FILLER NOZZLE WILL CONSTANTLY LOCK, STICK AND REMAIN IN THE CAPLESS FUEL HOLE. CAUSING DAMAGE TO MY VEHICLE WHEN ATTEMPTING TO "RIP" IT OUT OR CAUSING ME TO LOSE MY BALANCE BECAUSE SO MUCH FORCE IS REQUIRED TO RELEASE IT AND THEN IT JUST "POPS" OUT. STATIONARY. AT A GAS STATION. I CAN'T PICK ONE DATE WHEN THIS HAPPENS. IT HAPPENS AT EVERY FILL UP SO EVERY 2 WEEKS. *DSY
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11172363January 27, 2019
POWER TRAIN
HAVING SAME PROBLEMS AS SEVERAL OTHER BUYERS.... I PURCHASED THIS VEHICLE AND HAD IT BUILT IN DEC OF 2018. SINCE THEN, I HAVE EXPERIENCED 10 OR MORE INSTANCES OF WHERE I PUT THE VEHICLE IN D (DRIVE) AND THE VEHICLE WILL NOT MOVE. I RETURNED TO P (PARK) AND THEN BACK TO D, AND IT STILL WON'T MOVE. I TURN THE VEHICLE OFF AND BACK ON, AND THEN PROCEED TO PUT IT IN D, AND SOMETIMES IT WILL THEN MOVE. IN ALL CASES, I WAS ON FLAT PAVEMENT / BLACK TOP. I HAVE READ TRUCK FORUMS VIEWED YOUTUBE VIDEOS, AND SEVERAL OTHER FOLKS APPEAR TO BE EXPERIENCING THE SAME ISSUE. SEE: HTTPS://5THGENRAMS.COM/COMMUNITY/THREADS/SHIFTER-KNOB-ISSUES-2019-RAM-1500-HELP-BRAND-NEW.1180/ SEE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=HG4SYQTXXJQ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171775January 24, 2019
FUEL/PROPULSION SYSTEM
THE WINDOW STICKERS SAID 19 MPG . REALLY I ONLY DO 11 ON MY TRICK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172003January 24, 2019
POWER TRAIN
OCCASIONALLY, WHEN THE VEHICLE IS STARTED AND SHIFTED FROM PARK TO DRIVE, THE TRANSMISSION WILL NOT ENGAGE AND THE VEHICLE WILL NOT MOVE FORWARD. SHIFTING BACK TO PARK AND THEN DRIVE AGAIN DOES NOT RESOLVE THE ISSUE. IF THE GAS PEDAL IS PRESSED WHEN THE VEHICLE IS IN DRIVE, THE VEHICLE WILL SUDDENLY DROP INTO GEAR AND THE CAR WILL DANGEROUSLY SURGE FORWARD. THIS HAS HAPPENED 5 TIMES SO FAR ON A VEHICLE WITH ONLY 500 MILES. THIS SEEMS TO BE A RECURRING ISSUE WITH OTHER 2019 RAM 1500 OWNERS AS THERE ARE FORUM POSTS AND COMPLAINTS ON THIS ISSUE ALREADY. I ALSO HAVE A VIDEO OF THE ISSUE OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171151January 21, 2019
POWER TRAIN
WHEN THE TRUCK IS PUT INTO "D" DRIVE FROM PARK, IT WILL NOT MOVE. SOME TIMES IT WILL DO IT IN "R" REVERSE. IF YOU PUSH ON THE GAS PEDAL ENOUGH IT WILL LUNGE FORWARD ABRUPTLY. IN SOME CASES VERY ROUGH. DEALER AND FCA ARE ACTING LIKE THEY NO NOTHING ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171231January 21, 2019
ELECTRICAL SYSTEM, STEERING
POWER STEERING WENT OUT MULTIPLE TIMES. WOULD WORK AFTER RESTARTING TRUCK THEN GO OUT AGAIN. TOOK IT TO THE DEALERSHIP TO FIX THEN WENT BACK OUT AGAIN AFTER SERVICING. ALSO HAVE OTHER SERVICE MESSAGES FOR SUSPENSION AND LANE CONTROL. CHECK ENGINE LIGHT CAME IN AFTER BEING SERVICED TWICE. TRUCK IS NOW IN THE SHOP FOR THE 4TH TIME WITH MORE ELECTRICAL ISSUES. IT THROWS NEW CODES EVERYTIME. LASTEST CODES: IMPLAUSIBLE DATA RECEIVED FROM TCM, CALIBRATION MISMATCH, IMPLAUSIBLE DATA RECEIVED FROM RF HUD AND FROM RADIO, BATTERY VOLTAGE CIRCUIT VOLTAGE BELOW THRESHOLD, IMPLAUSIBLE DATA RECEIVED FROM CRUISE CONTROL SWITCH, EDU NOT INITIALIZED, IMPLAUSIBLE/MISSING TRANSMISSION MESSAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166619January 12, 2019
POWER TRAIN
I PURCHASED THE VEHICLE FROM A RAM DEALER ON JANUARY 2, 2019. SINCE THEN, I HAVE EXPERIENCED 3 INSTANCES OF WHERE I PUT THE VEHICLE IN D (DRIVE) AND THE VEHICLE WILL NOT MOVE. I RETURNED TO P (PARK) AND THEN BACK TO D, AND IT STILL WON'T MOVE. I TURN THE VEHICLE OFF AND BACK ON, AND THEN PROCEED TO PUT IT IN D, AND SOMETIMES IT WILL THEN MOVE. IN ALL CASES, I WAS ON FLAT PAVEMENT / BLACK TOP. I HAVE READ TRUCK FORUMS VIEWED YOUTUBE VIDEOS, AND SEVERAL OTHER FOLKS APPEAR TO BE EXPERIENCING THE SAME ISSUE. SEE: HTTPS://5THGENRAMS.COM/COMMUNITY/THREADS/SHIFTER-KNOB-ISSUES-2019-RAM-1500-HELP-BRAND-NEW.1180/ SEE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=HG4SYQTXXJQ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166178January 10, 2019
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE GETS STUCK WHEN SHIFTING FROM PARK TO DRIVE AS IF ELECTRONIC PARKING BRAKE IS ENGAGED, THOUGH IT IS NOT. TAPPING THE GAS PEDAL THEN SENDS THE VEHICLE JOLTING FORWARD IN AN EXTREMELY UNSAFE MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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