Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11234575July 24, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE BRAKES FAILED ON THREE OCCASIONS. THE BRAKE PEDAL WOULD EITHER BECOME REALLY SOFT OR IT WOULD TRAVEL TO THE FLOORBOARD WHEN DEPRESSED. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO BUTRNESS CHRYSLER DODGE JEEP RAM (1421 W MAIN ST, WHITEWATER, WI 53190, (262) 473-6060) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE REPLICATED. THE SERVICE MANAGER STATED THAT NEW BRAKE MASTER CYLINDERS MAY NEED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 2,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234004July 22, 2019
STEERING
STEERING WHEEL OCCASIONALLY DOES NOT RETURN TO CENTER WHEN TURNING LEFT. I CAN LET GO OF STEERING WHEEL AND IT WILL STICK IN THE 10 O'CLOCK POSITION FOR EXAMPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233426July 19, 2019
ENGINE
TL* THE CONTACT OWNED A 2019 RAM 1500. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CUT IN FRONT IMMEDIATELY AS THE LANES WERE MERGING. AS A RESULT, THE DRIVER DEPRESSED ON THE THE BRAKE PEDAL AND SWERVED TO THE LEFT DIRECTION CRASHING INTO THE REAR OF THE VEHICLE WHO CUT IN FRONT AND INTO A CURB. AFTER THE CRASH, THE VEHICLE ENGULFED IN FLAMES INSTANTLY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED BUT IT WAS UNKNOWN IF A FIRE REPORT WAS FILED. THE DRIVER SUSTAINED A BURN INJURY ON HIS ARM BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE INSURANCE COMPANY WAS CONDUCTING AN INVESTIGATION TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *DT *DT*JB VEHICLE IS CURRENTLY AT AN ACUTION.*JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11233081July 18, 2019
WHEELS
HAD TRUCK LESS THAN A WEEK, WHEN MY TIRE PRESSURES ALERTED THAT WERE LOW, ANYWHERE FROM 2-5 POUNDS. FILLED UP, AND A WEEK LATER, SAME THING. THIS ALSO HAPPENED ON MY 2016, BUT ROUGHLY ONCE A MONTH IF NOT LESS OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232288July 16, 2019
STEERING
WHILE STEERING LEFT AND RIGHT, THE POWER STEERING SEEMS TO INTERMITTENTLY GO OUT, IT HAPPENS OFF AND ON, AND YOU HAVE TO HOLD ON TIGHTLY TO THE STEERING WHEEL OR YOU WILL LOOSE CONTROL, I TOOK IT TO THE DEALER AND THEY TELL ME IT IS NORMAL FOR THIS TRUCK WHICH I STRONGLY DISAGREED WITH THEM, A NEW TRUCK OR ANY NEW CAR DOES NOT JUST LOOSE STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230728July 10, 2019
AIR BAGS, SERVICE BRAKES, SEAT BELTS
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V067000 (SERVICE BRAKES, HYDRAULIC) AND 19V407000 (AIR BAGS, SEAT BELTS). THE CONTACT CALLED ATLANTIC DODGE CHRYSLER JEEP AT 888-909-4754 (LOCATED AT 2330 US HIGHWAY 1 S, SAINT AUGUSTINE, FL 32086) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230743July 10, 2019
VISIBILITY/WIPER, EXTERIOR LIGHTING
STANDARD HALOGEN LIGHTING NOT ADEQUATE AND IS A SAFETY CONCERN. HAVE REACHED OUT TO RAM CORPORATE FOR CUSTOMER ASSISTANCE AND HAVE BEEN DENIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230780July 10, 2019
FUEL/PROPULSION SYSTEM
THE TRUCK WILL INCREASE AND DECREASE ENGINE RPM'S FROM IDLING AT 6000 TO 14000 AT LOW SPEEDS WTH A/C ENGAGED. THIS HAPPENS IN ALLDRIVING CONDITIONS. THIS MAKES PARKING AND DRIVING IN HEAVY TRAFFIC MOST CHALLENGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230861July 10, 2019
VISIBILITY/WIPER
DOESN'T MATTER IF TRUCK IS MOVING OR STATIONARY, THE DEFROST WILL CLEAR THE PASSENGER SIDE. I HAVE NOT HAD THIS TRUCK DURING THE WINTER, BUT THIS WOULD BE GREATLY PROBLEMATIC AND DANGEROUS IF OCCURRED DURING THE WINTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230261July 8, 2019
POWER TRAIN
DRIVING IN CITY TRAFFIC 45MPH AND LOST POWER WITH ENGINE RUNNING AND RACED UP BUT TRUCK WOULDN'T MOVE. I COASTED INTO CENTER LANE AND PUT MY EMERGENCY FLASHERS ON, WAITED FOR RPMS TO GO DOWN ABOUT A MINUTE THEN TRIED TO ACCELERATE INTO A LANE AND THE TRUCKED RACED UP BUT BARELY MOVED. I COASTED INTO TURNING LANE AND INTO PARKING LOT, SHUT OFF VEHICLE AND WAITED 5 MINUTES AND RESTARTED AND TRUCK WAS DRIVING NORMALLY THE NEXT 5 MILES TO MY HOUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229398July 4, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAD JUST FINISHED PUMPING GAS AND TURNED ON MY TRUCK AND SHIFTED FROM PARK TO DRIVE. WHEN I DID THIS, NOTHING HAPPENED. I THOUGHT MAYBE I DIDN'T TURN THE TRUCK ON SO I PRESSED THE PUSH START BUTTON AND TURNED OFF. TURNED IT ON AGAIN AND SHIFTED FROM P TO D AND STILL NOTHING. STILL IN D I VERY LIGHTLY PRESSED THE GAS PEDAL AND THE TRUCK JOLTED FORWARD. THIS HAPPENED TO ME ON TWO SEPARATE OCCASIONS. I'M NOT A MECHANIC BUT FROM WHAT I HAVE READ, OTHER PEOPLE WITH SAME TRUCK HAVE HAD THIS PROBLEM AND IT SEEMS TO BE THE ELECTRONIC GEARBOX. I HAVE ALSO HEARD A NOISE EVERY TIME I PRESS THE BRAKE THAT COMES FROM THE ELECTRONIC GEARBOX AND ALSO A NOISE THAT COMES FROM THE BRAKE PEDAL ITSELF THAT SOUNDS LIKE SPARKS. MY TRUCK HAS UNDER 400 MILES AS I WRITE THIS ON 07/04/2019. HAVE HAD IT LESS THAN 10 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229428July 4, 2019
SERVICE BRAKES
ENGINE WAS STARTED ON THE VEHICLE. VEHICLE WAS PUT INTO GEAR WITH THE BRAKE PRESSED FIRMLY DOWN. THE VEHICLE STARTED MOVING EVEN WHILE BRAKE WAS PRESSED VERY FIRMLY IN. BRAKE PEDAL WAS ENGAGED AS FAR AS IT COULD BE, BUT THE TRUCK CONTINUED TO PICK UP SPEED UNTIL IT COLLIDED INTO ANOTHER PARKED VEHICLE. THE BRAKES WERE NOT WORKING AT ALL. IT CAUSED A CRASH WHICH CAUSED DAMAGE TO BOTH VEHICLES, MINE BEING A BENT UP BUMPER ON A 2 WEEK OLD TRUCK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11229113July 2, 2019
POWER TRAIN
ON A BRAND NEW 2019 DODGE RAM 1500 WITH LESS THAN 200 MILES ON IT, WHEN SHIFTING FROM PARK TO DRIVE, WITH THE TRUCK STATIONARY, THE TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, BUT SUDDENLY ENGAGES AT 1,000 OR HIGHER RPM AND RAPIDLY LUNGES FORWARD. THIS IS AN ELECTRONIC SHIFT TRANSMISSION SO IT APPEARS THAT DESPITE THE VEHICLE SHIFT INDICATORS BOTH SHOWING THE TRUCK IS IN "DRIVE" AND READY TO MOVE FORWARD, IT IS NOT ACTUALLY SAFELY READY TO MOVE FORWARD. THIS IS EXTREMELY DANGEROUS SINCE THE SUDDEN LUNGING OF THE TRUCK MAKES IT VERY DIFFICULT TO CONTROL AND COULD EASILY CAUSE SERIOUS INJURY OR DEATH IN ANY CROWDED AREA, SUCH AS A PARKING LOT OR URBAN STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228675July 1, 2019
AIR BAGS, ENGINE
AFTER AIRBAG DEPLOYMENT ON MY 2019 RAM 1500 THE ENGINE DID NOT SHUT OFF AUTOMATICALLY. THE TRUCK ACCELERATED AFTER THE DEPLOYMENT DESPITE STANDING ON THE BRAKES. END RESULT WAS TRUCK IMPACTED GUARD RAIL AFTER THE COLLISION WITH THE OTHER VEHICLE MULTIPLE TIMES BEFORE IT SHUT DOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11228732July 1, 2019
STEERING
STEERING KEEPS INTERMITTENTLY STICKING WHEN TURNING LEFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222617June 26, 2019
AIR BAGS, SERVICE BRAKES
VEHICLE WAS PRUCHASED FROM WALDORF DODGE (06/12/20190 WITH TWO (2) OPEN RECALLS, V07 & V71. AS THE CUSTOMER, I FOUND OUT ABOUT THE RECALLS ON MY OWN (INCLUDING ONE THAT HAD BEEN KNOWN OF SINCE FEB 2019) AND HAD TO CONTACT THE DEALERSHIP (WHO IGNORED THE WARNING ABOUT THE RECALLS DURING THE SALE AND FAILED TO TELL ME, THE CUSTOMER) TO FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222482June 25, 2019
AIR BAGS
DRIVING DOWN THE HIGHWAY, 60 MPH. PICK UP RAN IN FRONT OF ME . TOTALED MY PICK UP AND AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11222534June 25, 2019
ELECTRICAL SYSTEM, ENGINE
DRIVING AT 70MPH THE TRUCK WITHOUT WARNING WENT TO IDLE WITH CLICKING SOUND TOWED TO DEALER SAID NOTHING WRONG IT WAS BAD FUEL NOT TRUE FUEL WAS FRESH. TALKED TO CHRYSLER CUSTOMER SERVICE TOLD NOT AWARE OF PROBLEM. I KNOW THIS IS NOT TRUE TALKED TO OTHER RAM OWNERS HAD SAME PROBLEM. THE PROBLEM IS WHEN IT HAPPENS YOU SHUT THE TRUCK OFF AND RESTART IT, IT ACTS NORMAL. THERE IS SOME BUG IN THEIR SYSTEM THAT IS CAUSING THIS SHUT DOWN NO ONE CAN FIND IT I HAVE HEARD THEY HAVE HAD THE SAME PROBLEM WITH SOME OF THEIR VEHICLES. BEFORE SOMEONE GETS KILLED THESE VEHICLE SHOULD BE TAKEN OFF THE ROAD UNTIL THE BUG IS FOUND. I NEARLY GOT MYSELF AND OTHERS KILLED ON THE FREEWAY. I HAVE TALKED TO THE DEALER AND CHRYSLER CUSTOMER SERVICE THEY WILL NOT ACKNOWLEDGE THE PROBLEM EXISTS THEY WILL BLAME FUEL OR ANYTHING. MY TRUCK IS A 2019 AT THE TIME OF THE SHUTDOWN THERE WAS 600 MILES ON THE TRUCK. FOR NOW THE TRUCK IS SITTING UNTIL I GET SOME ANSWERS. I KNOW THERE ARE OTHERS HAVING THE SAME PROBLEM AND NEED HELP OR THE PROPER REPAIR MADE WE THE PUBLIC SHOULD NOT BE THE TEST DRIVERS RISKING OUR LIVES FOR FCA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222262June 24, 2019
VEHICLE SPEED CONTROL
I HAVE A NEW 2019 RAM 1500. ON NUMEROUS OCCASIONS (APPROXIMATELY 6), THE TRUCK UNEXPECTEDLY LURCHES AND BEGINS ACCELERATING BY ITSELF, NEVER STOPPING. THIS ACCELERATION TAKES PLACE IN BOTH DRIVE AND REVERSE. THE VEHICLE CAN ONLY BE CONTROLLED WITH HEAVY BREAKING OR FLIPPING THE TRUCK INTO NEUTRAL. IF THE TRUCK IS TURNED OFF AND RESTARTED, THE ACCELERATION STOPS. HOWEVER, IT REOCCURS SHORTLY THEREAFTER, SOMETIMES IN ONLY A FEW BLOCKS. DURING THIS UNCONTROLLABLE ACCELERATION, THE GAS PEDAL DOES NOT WORK AT ALL. THIS CURRENTLY HAS ONLY OCCURRED DURING SLOW SPEEDS WHILE DRIVING IN TOWN. THE DEALER HAS ATTEMPTED TO FIX THE TRUCK NUMEROUS TIMES, UNSUCCESSFULLY. I CURRENTLY DO NOT DRIVE THE TRUCK ON THE HIGHWAY OUT OF FEAR ON HOW THE TRUCK WILL REACT WHEN THIS PROBLEM OCCURS AT HIGH SPEEDS. THIS ISSUE IS A SAFETY RISK TO THOSE IN THE TRUCK AND OTHER DRIVERS ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221520June 20, 2019
AIR BAGS, SERVICE BRAKES, STEERING, SEAT BELTS
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A U-CONNECT SYSTEM NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V020000 (STEERING), 19V407000 (AIR BAGS AND SEAT BELTS), AND 19V067000 (SERVICE BRAKES, HYDRAULIC). PERFORMANCE DODGE RAM (555 MANTUA PIKE, WOODBURY, NJ 08096, (856) 848-5008) WAS CONTACTED AND STATED THAT THEY WOULD FOLLOW-UP WITH A RESPONSE. THE CONTACT DID NOT RECEIVE A RESPONSE AND WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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