Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11282963November 30, 2019
VISIBILITY/WIPER
DRIVERS WIPER ACTUALLY COMES OFF THE DRIVERS SIDE OF THE WINDOW, WRAPPING AROUND THE DOOR COLUMN, THEN FREEZES IN THAT POSITION. WHEN I MANUALLY PUSH THE BLADE BACK INTO POSITION IT EITHER FLIES OFF THE WINDOW AGAIN OR FREEZES 1/2 WAY. THIS WAS IN SNOW CONDITIONS. WAS UNABLE TO USE WIPERS IN SNOW STORM. TRUCK WAS IN MOTION AT 70 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282804November 28, 2019
STEERING
I PURCHASED A 2019 RAM 1500 TWO WEEKS AGO. I QUICKLY STARTED EXPERIENCING POWER STEERING FAILURES (UNEXPECTEDLY), I NOTICED THE AC DIDN'T WORK, AND THE MIRRORS RATCHET WHEN ADJUSTED. I HAD IT LOOKED AT BY A DEALERSHIP WHERE THEY FIXED THE POWER STEERING, AT LEAST TEMPORARILY. OF COURSE WE DIDN'T EXPERIENCE POWER STEERING PROBLEMS UNTIL ME AND MY FAMILY WENT ON A CROSS COUNTRY TRIP. INTERMITTENT POWER STEERING FAILURES IN UNFAMILIAR AREA, AT NIGHT, AND IN POOR WEATHER MADE TRAVELING IN MY NEW TRUCK VERY STRESSFUL. I STILL DON'T HAVE POWER STEERING AND WE ARE GETTING READY TO DRIVE HOME FROM THANKSGIVING ON SATURDAY (IN TWO DAYS). THIS IS EXTREMELY DANGEROUS, I'VE HAD TOO MANY CLOSE CALLS ON THIS TRIP WITH POWER STEERING RE-ENGAGING CAUSING ME TO SERVE OUT OF MY LANE. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279814November 13, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 50 MPH, A SEMI TRUCK STRUCK THE FRONT DRIVER'S SIDE DOOR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL AND SPUN AROUND A COUPLE OF TIMES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND BASE OF HER SKULL, HER LEFT LEG WAS FRACTURED, AND HER PELVIS WAS SHIFTED AND NEEDED REALIGNMENT. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM AND WAS SEEKING MEDICAL ATTENTION FROM A CHIROPRACTOR SEVERAL TIMES A WEEK. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE REAR PASSENGER TIRE WAS DESTROYED, WHICH PREVENTED THE VEHICLE FROM BEING DRIVEN. THE VEHICLE WAS TOWED TO A BODY SHOP. GENE'S CHRYSLER DODGE JEEP RAM (LOCATED AT 3400 S CUSHMAN ST, FAIRBANKS, AK 99701, (907) 452-7117) WAS MADE AWARE OF THE FAILURE. WHEN THE CONTACT PURCHASED THE VEHICLE ON JULY 1, 2019, SHE WAS INFORMED THAT IT HAD BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 19V407000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOTIFIED AND OPENED AN INVESTIGATION. THE FAILURE MILEAGE WAS 3,466.*DT *LN *TR *DT *TR *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11278777November 7, 2019
VISIBILITY/WIPER
I WAS DRIVING ABOUT 40MPH IN A HEAVY RAIN STORM WITH THE WIPERS ON. THE WIPERS FAILED AND STOPPED UP ON THE WINDSHIELD. I COULD NOT GET THEM TO RESPOND ON ANY WIPER SETTING. THE HEADLIGHTS WOULD STILL RESPOND WHEN TURNING THE WIPER SWITCH ON SO THE DRIVER SWITCH APPEARED TO WORK. I HAD THE BCM CODES PULLED AND IT SHOWED THE WIPER PARK SWITCH CIRCUIT SHORTED TO GROUND. THIS WAS A VERY DANGEROUS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277620November 1, 2019
UNKNOWN OR OTHER
ISSUE WITH RADIO SOUND SYSTEM. OCCASIONALLY NO SOUND FROM SPEAKERS. MUST DISCONNECT BATTERY TO RESTART/REBOOT RADIO COMPUTER TO GET SOUND BACK. KNOWN ISSUE MANY COMPLAINTS ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277338October 31, 2019
POWER TRAIN, UNKNOWN OR OTHER
I HAVE MADE SEVERAL ATTEMPTS TO GET THIS VEHICLE REPAIRED AFTER RECEIVING THIS RECALL NOTIFICATION. V61/NHTSA 19V-407AT THIS INCOMPETENT DEALERSHIP CROWLEY CHRYSLER JEEP IN BRISTOL CT. I CALLED THE RECALL NOTIFICATION HOTLINE ON 26 SEPTEMBER 2019 AND MADE THE APPOINTMENT FOR 30 OCT 2019 ONLY TO HAVE AN INCOMPETENCE AND UNPROFESSIONAL PERSON CALL ME ON 29 OCTOBER 2029 AT THE END OF THE BUSINESS DAY SAYING THAT THEY WERE CANCELING MY APPOINTMENT. I AM SO F'ING PISSED ABOUT THIS CRAP AND REALLY AT THE POINT OF CONTACTING DAIMLER CHRYSLER TO FILE A LAWSUIT AND HAVE THEM TAKE BACK THE TRUCK. MY REGRETS ARE MANY AT THIS POINT I JUST WANT ANSWERS AND TO BE TREATED WITH SOME MEASURECOF RESPECT. THIS VEHICLE HAS BEEN SITTING IN THE DRIVE WAY BEACSUE I DONT KNOW THE LEVEL OR HOW HOW UNSAFE IT MAY BE TO DRIVE. NO ONE HAS TOLD ME ANYTHING ABOUT THE [XXX] RECALL.. I HAVE RETAINED AN ATTORNEY IN THE EVENT THIS ISSUE IS NOT RESOVED BEFORE DECEMBER 2019. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277365October 31, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277132October 30, 2019
SUSPENSION
DRIVING DOWN HIGHWAY WHEN BALL JOINT FELL OUT CAUSING TO SKID DOWN HIGHWAY, TOOK TO DEALERSHIP IN THEY SAID WAS A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277142October 30, 2019
ELECTRICAL SYSTEM
UCONNECT SYSTEM RESETS ITS SELF EVERY FEW MINUTES. IT HAS HAPPENED SEVERAL TIME DURING BACK UP WHICH RENDERS THE BACK UP CAMS INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276895October 29, 2019
POWER TRAIN
DURING NORMAL DRIVING OF VEHICLE WHEN COMING TO A COMPLETE STOP, RELEASING THE BRAKE WITHOUT APPLYING ANY GAS WILL PRODUCE A "BUMP" OR A SLIGHT "JERKING" FORWARD. THIS DOES NOT HAPPEN EVERY TIME BUT HAS BEEN HAPPING SINCE PURCHASE OF THE VEHICLE. I HAVE TAKEN THE VEHICLE IN MANY TIMES TO REMEDY THE SITUATION THAT INCLUDED, UPDATING OF SOFTWARE AS WELL AS THE REPLACEMENT OF THE ENTIRE TRANSMISSION WHICH STILL HAS HAD NO EFFECT. THERE ARE NUMEROUS CUSTOMERS THAT HAVE DOCUMENTED THIS VERY ISSUE WITH THE RAM PRODUCT THAT INCLUDE MANY YEARS/MODELS HOWEVER IT SEEMS THAT THIS VERY ISSUE HAS NOT BEEN RESOLVED NOR DOES IT SEEM LIKE IT WILL BE RESOLVED ANY TIME SOON. MANUFACTURE REFUSED BUY BACK OR TRADE IN FOR UNKNOWN REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269546October 19, 2019
VISIBILITY/WIPER
DRIVER'S VISOR BROKE WHILE DRIVING, IT FELL INTO THE VISION PATH DANGLING BY THE POWER CABLES. UPON INSPECTION ONLY PLASTIC HOLDS THE METAL ROD IN PLACE, NO GROMMET OR SNAP WASHER IS USED AT THE END OF THE ROD TO SECURE IT IN THE CEILING MOUNT; THE ROD THAT EXTENDS INTO THE BASE IS FREE TO FALL OUT ONCE THE PLASTIC BREAKS. VISOR DOES NOT FREE FALL TO FLOOR, BUT REMAINS SWINGING IN FRONT OF DRIVER, RESULTING IN SEVERE DISTRACTION AND HAVING TO FIGHT TO BREAK THE WIRING FREE TO REMOVE IT QUICKLY. PLASTIC BROKE DURING NORMAL USE SWINGING THE VISOR NORMALLY, POSSIBLY BINDING IN THE MOUNT LED TO THIS, AS THE PLASTIC REMAINING DOES NOT EASILY SWIVEL. PICTURES OF MOUNT AND VISOR ROD ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269220October 17, 2019
STEERING
LOST POWER STEERING WHILE BACKING UP A CAMPER TRAILER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267830October 11, 2019
POWER TRAIN, VISIBILITY/WIPER
#1 COMPLAINT- THE PANORAMIC SUNROOF SOUNDS LIKE IT ISN'T FULLY SHUT WHEN AT HIGHER SPEEDS (80+) AND WHENEVER THERE ARE CROSSWINDS. I TOOK IT TO THE DEALER AND THEY SAID THEY CURRENTLY HAVE THREE OTHER CUSTOMERS WITH THE SAME COMPLAINT AND THAT THERE WASN'T A FIX CURRENTLY. #2 COMPLAINT- A CLIP TO THE SLIDING REAR WINDOW TO THE BED OF THE TRUCK (PICTURE PROVIDED) HAS BROKEN TWICE BY JUST OPENING UP THE WINDOW FROM THE DRIVERS SEAT. TOOK IT TO THE DEALER THE FIRST TIME AND IT WAS FIXED. NOT EVEN A WEEK LATER, THE SAME PART BROKE A SECOND TIME. WILL BE TAKING IT BACK INTO THE DEALER SOON. #3 COMPLAINT- THERE'S A CLUNKING NOISE COMING FROM THE FRONT LEFT SUSPENSION AREA WHEN CERTAIN SIZED BUMPS OR HOLES ARE HIT WHILE DRIVING AT LOWER SPEEDS. I TOOK IT INTO THE DEALER AND THEY SAID THAT'S A KNOW PROBLEM, BUT THAT THERE WASN'T A FIX CURRENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267931October 11, 2019
ENGINE
TL* THE CONSUMER OWNS A 2019 RAM 1500. WHILE STARTING THE VEHICLE, THE CONSUMER HEARD AN ABNORMAL TICKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER DODGE JEEP RAM OF TULSA (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114, 405-749-1111) WHERE IT WAS DIAGNOSED THAT THE MANIFOLD EXHAUST BOLTS WERE CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 103,000. *BF VEHICLE WAS REPAIRED BY ELITE AUTOMTIVE, 7317 N. CLASSEN BLVD, OLKAHOMA CITY, OK 73116 *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267670October 10, 2019
STEERING
WHILE STEERING LEFT, THE STEERING WHEEL GETS HUNG UP, AND DOES RETURN TO CENTER WITHOUT FORCING IT BACK TO CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266605October 6, 2019
AIR BAGS, SERVICE BRAKES, SEATS
SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266452October 5, 2019
SERVICE BRAKES
OUR VEHICLE HAS AN INTERMITTENT PROBLEM WITH THE BREAKS THAT SHOWED UP WITHIN A WEEK AFTER PURCHASE. IN THE FIRST MONTH OF OWNERSHIP OUR BREAKS LOCK UP WHEN BACKING UP FOR NO APPARENT REASON. TO CORRECT THE PROBLEM THE TRUCK HAS TO BE PUT BACK INTO PARK AND THEN INTO REVERSE AGAIN. THE SAFETY ISSUE IS IT HAS HAPPENED WHEN BACKING OUT OF A PARKING SPOT AND NEARLY GETTING HIT BECAUSE THE BREAKS LOCKED UP. IT HAS HAPPENED IN OUR DRIVEWAY AS WELL WITH NO OTHER CARS OR OTHER OBSTACLES NEAR. IN THE FIRST MONTH IT HAS HAPPENED NO LESS THAN 6 OR 7 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265561October 2, 2019
STEERING
WHILE MAKING A SLIGHT LEFT TURN ABOUT 10 TO 11 O CLOCK STEERING WHEEL IS LOCKING UP AND HAVE TO FORCE THE WHEEL TO CENTER. VERY DANGEROUS IN THE RAIN AND I COULD ONLY IMAGINE WHAT WOULD HAPPEN IN THE WINTER TIME. I NOTICE IT MORE GETTING ON THE ON RAMP OR BACK COUNTRY ROADS WITH A SPEED RANGE FROM 20 TO 45 MPH. THE DEALER CROWN DODGE IN GREENSBORO NC SAYS THAT I NEED TO DO A 4 WHEEL ALIGNMENT TO MAKE SURE RIGHT AND THAT I HAVE TO PAY FOR BECAUSE ITS NOT COVERED UNDER WARRANTY. TRUCK HAS 12160 MILES. CODE IN THE SYSTEM FOR STEERING ANGLE SENSOR. THIS IS UNSAFE AND MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP FOR WEEKS NOW WITH NO FINAL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259040September 30, 2019
STEERING
STEERING WHEEL WILL STICK AND NOT RETURN TO CENTER WHEN TURNING LEFT OR VEERING LEFT AT HIGHWAY SPEEDS AND WHEN ENTERING ON RAMPS TO HIGHWAYS. THIS CAN BE A SERIOUS SAFETY ISSUE AS IT TAKES EXCESSIVE FORCE TO BRING THE WHEEL BACK TO CENTER, WHICH COULD LEAD TO OVERCOMPENSATION AND EVENTUALLY WRECKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258255September 26, 2019
VISIBILITY/WIPER
WHILE A/C IS ON AND VENT DIRECTION IS SET TO FRONT, COLD AIR ALSO BLOWS OUT OF THE DEFROST VENT AND FOGS PART OF THE WINDSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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