Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11328412June 11, 2020
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE FIRST ISSUE WAS THE AIRBAG LIGHT CAME ON WHEN STARTING AND STAYED ON SINCE AND THE APP SAID AIRBAG MAY NOT DEPLOY. THE DEALER SAID IN MAR IT WAS SAFE TO DRIVE. IN APRIL THE TRUCK WHILE ENGAGING THE CRUISE WOULD SPEED UP ABOVE CRUISE SET OR JUST TURN OFF WITHOUT BREAKING. NOW NO CRUISE AT ALL AND I AM DISABLED SO IT WOULD BE NICE TO HAVE THAT FEATURE FOR LONG DRIVES. I CALLED AGAIN THEY SAID I WAS WELCOME TO CALL HQ. NOW NOT EVEN A MONTH LATER I HAVE NO HORN WHILE DRIVING AND NEEDED IT. THIS IS THE LAST STRAW. HOW IS THIS SAFE WITH NO AIRBAGS OR A WORKING HORN? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327975June 9, 2020
UNKNOWN OR OTHER
THERE IS A HORRIBLE ROARING SOUND WHEN YOU GET UP TO AROUND 50-70 MILES PER HOUR AND SLOW DOWN OR SPEED UP. IT WILL BE CONSTANT AT TIMES AND COME AND GO AT TIMES. TALKED TO THE SERVICE MAN AT THE COMPANY SAID THERE WERE CONSTANT COMPLAINTS ON THIS HE KNEW EXACTLY WHAT IT WAS BUT WOULDN'T SAY TO ME. IS THIS A RECALL OF SOME SORT ON THESE TRUCKS IF SO I NEED TO KNOW IM NOT GOING TO PAY FOR THIS DUE TO THIS VEHICLE UNDER WARRANTY AND JUST BUYING IT. I AM ALWAYS DRIVING ON THE ROAD WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327458June 5, 2020
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES
THE DOOR LOCKS HAVE HURT ME TWICE NOW. THE LEDGE OF THE DOOR IS A TOTALLY NORMAL PLACE TO REST YOUR ARM. ONCE WE GET GOING THEY AUTOMATICALLY LOCK AND PINCH THE HECK OUT OF ME LEAVING BROKEN SKIN AND BRUISING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11327178June 3, 2020
SERVICE BRAKES
WHEN REAR SENSOR IS ACTIVATED, AND BACKING UP, AUTOMATIC BRAKE GOES OFF WITHOUT REASON, CAUSING SAFETY CONCERN. I BELIEVE THIS OCCURS WHEN BACKING ON GRADE (EVEN SLIGHTLY) LIKE A DRIVEWAY. HAPPENS CONSTANTLY. ONLY FIX : DEACTIVATED REAR BRAKING OPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326912June 2, 2020
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
LOOSE REAR SUSPENSION. CREATES A WOBBLE THAT INCREASES WITH SPEED. VEHICLE SEEMS UNSTABLE. BEEN TO MULTIPLE DEALERS AND THEY SAY TIRES ARE OUT OF LINE. I HAVE PAID FOR EIGHT WHEEL ALIGNMENTS AND THE PROBLEM HAS BEEN CONSTANT SINCE I PURCHASED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326013May 26, 2020
STEERING
POWER STEERING NEEDS SERVICE ON DRIVER DASHBOARD. FOLLOWED BY PS TROUBLE LIGHT. POWER STEERING FAILED. RECALL ADDRESSING THIS WAS COMPLETED. VEHICLE WAS IN MOTION ON CITY STREET!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325862May 25, 2020
AIR BAGS, SEAT BELTS
HIT A GUARD RAIL HEAD ON AT 60 MPH AIR BAGS FAILED TO DEPLOY AND SEAT BELTS FAILED TO RESTRAIN ME .CONTACTED FCA . WAS TOLD IT WAS WITHIN REGULATIONS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11324911May 17, 2020
STRUCTURE:BODY
WATER LEAKAGE INTO THE REAR OF THE CAB. MOLD STARTED GROWING IN THE CARPET. NOTICE IT IS MOR PREVELENT AT SEAM INDICATING ITS BOTTOM UP. ALSO, MOISTURE PRESENT INSIDE CAB WHEN NOT DRIVEN REGULARLY. MULTIPLE COMPLAINTS LOCATED ON YOUTUBE AS WELL. NOTICED REAR CAB LOOKS LIKE SEALS ARE NOT SEATED CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324775May 16, 2020
UNKNOWN OR OTHER
THE A/C IN THIS VEHICLE IS TERRIBLE, AND FCA FAILS TO RECOGNIZE THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324656May 15, 2020
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
MILD TO EXTREME VIBRATION FROM REAR OF THE VEHICLE BUT NOT LIMITED TO THE STEERING WHEEL SEATS AND GAS PEDAL AT ANY SPEED BUT WORSENS AS SPEED INCREASES. WAS TOLD AFTER MULTIPLE VISITS TO DEALER THAT EVERYTHING IS WITHIN SPEC. AND THEY WILL NO LONGER PURSUE THE ISSUE FURTHER. FILED LEMON LAW CLAIM AND WAS AWARDED COMPENSATION AND WAS ALLOWED TO KEEP THE VEHICLE. IN MY OPINION THE VEHICLE IS PROGRESSIVELY UNSAFE TO DRIVE AND THERE ARE HUNDREDS OF COMPLAINTS ON THE SAME SUBJECT THROUGHOUT MULTIPLE FORUMS (OVER 932 PAGES ON THE ONE I AM A MEMBER OF ALONE) AND WE ARE ALL BEING TOLD THE SAME LINE..FLAT SPOTS ON THE TIRES..WE DON'T WARRANTY TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323998May 9, 2020
SEAT BELTS
DRIVERS SIDE SEAT BELT STITCHING CAME UNDONE. WHEN SEAT BELT WAS PUT ON AND TIGHTENED DOWN SEAT BELT CAME THRO BOTTOM ATTACHMENT POINT. TOOK VEHICLE TO LANDMARK DODGE WAS INFORMED BY SERVICE TECH THERE THAT THERE WAS NOTHING THEY COULD DO, DUE TO TRUCK BEING OVER 36,000 MILE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323330May 5, 2020
STEERING
STARTED THE VEHICLE LAST NIGHT AND GOT AN ALERT THAT THE POWER STEERING WAS UNAVAILABLE. POWER STEERING IS NOT WORKING. THE CAR WAS STATIONARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323240May 4, 2020
POWER TRAIN, STEERING, VISIBILITY/WIPER
SPEEDOMETER AND ENTIRE INSTRUMENT CLUSTER STOPPED WORKING, WIPERS STARTED WORKING, TRANSMISSION WOULD NOT SHIFT. MESSAGE ON CLUSTER STATED TO GET WHERE YOU'RE GOING AND DON'T TURN ENGINE OFF OR IT MAY NOT RESTART. DRIVEABILITY WAS GREATLY REDUCED, POWER STEERING SEEMED TO BE LESS EFFECTIVE. ERROR AND WARNING MESSAGES FROM ALL THE ELECTRONIC MODULES FLASHED ON THE DRIVER DISPLAY IN SEQUENCE. DEALER STARR MOTORS OF SUFFOLK, VIRGINIA INDICATED THAT WITHOUT AN ACTIVE CONDITION THEY CANNOT TROUBLESHOOT AND REPAIR SO THEY SENT US BACK OUT ON THE ROAD WITH THIS VEHICLE. ERROR CODE U1817 IS DISPLAYED AS A NON-ACTIVE HISTORICAL DIAGNOSTIC TROUBLE CODE. HITTING A BUMP IN THE ROAD SEEMED TO TRIGGER MOMENTARY RETURN OF CLUSTER FUNCTIONALITY, WITH A RETURN TO NON-FUNCTIONALITY SHORTLY THEREAFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322899April 30, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING SLOWING DOWN TO MAKE A LEFT TURN TURN COMPLETELY TURNED OFF. WHILE STILL IN DRIVE WAS ABLE TO GET TO THE SIDE OFF THE ROAD EVERYTHING WAS STILL ON A.C. SHUT OFF BUT POWER WAS STILL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321431April 17, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AFTER REMOTE STARTING THE CAR FOR A FEW MINUTES, I GOT IN THE TRUCK AND HIT THE START/STOP BUTTON AND REVERSED OUT OF MY DRIVEWAY. AS I BACKED OUT ON TO THE STREET, THE ENGINE SHUT OFF AND THE CAR SHIFTED ITSELF BACK TO PARK. I STARTED IT AGAIN AND AFTER A COUPLE OF SECONDS, THE CAR TURNED ITSELF OFF AGAIN. THIS HAPPENED ABOUT 10 TIMES. FINALLY IT STAYED ON AND I DROVE 6 MILES TO WORK. WHEN I GOT TO WORK, I HIT THE START/STOP BUTTON TO TURN IT OFF AND IT WOULD NOT TURN OFF. AFTER A COUPLE OF MINUTES, THE CAR TURNED OFF BY ITSELF. I STARTED IT AGAIN AND IT TURNED OFF AFTER A COUPLE SECONDS. AFTER A COUPLE MORE TIMES IT FINALLY IT STAYED ON FOR LONGER THAN A FEW SECONDS BUT WOULD NOT TURN OFF WITH THE START STOP BUTTON. I HAD IT TOWED TO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321081April 14, 2020
VEHICLE SPEED CONTROL
CRUISE CONTROL BUTTON ON STEERING WHEEL SOMETIMES WONT TURN THE CRUISE ON ESPECIALLY WHEN ITS COOLER OUTSIDE AND WHEN FIRST TURNING TRUCK ON YOU HAVE TO PUSH THE BUTTON LIKE TIME TIMES FOR IT TO REGISTER IT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321101April 14, 2020
POWER TRAIN
EVERY DAY WHEN DRIVING THE TRUCK FOR THE FIRST TIME. TRUCK HAS SAT FOR MORE THAN 5 HOURS AND IS COOL (70 DEGREES) AS I LEAVE MY COMMUNITY DRIIVING 25 MPH, I STOP AT THE FIRST STOP SIGN. DURING SLOWING DOWN TO A STOP THE TRANSMISSION DOWNSHIFTS AND SURGES FORWARD. MANY TIMES DURING THIS SURGE THE TRANSMISSION GOES INTO NEUTRAL AND THE SCREEN INSTRUCTS ME TO SHIFT INTO PARK AND THEN BACK IN TO DRIVE. IT MAKES IT DANGEROUS IF THERE IS TRAFFIC BEHIND ME. THE TRUCK ALWAYS SURGES WHEN STOPPING AND POPS OUT OF GEAR AT LEAST TWICE A WEEK. DEALERSHIP SAID THEY ADDRESSED BY UPDATING DRIVE TRAIN SOFTWARE . SINCE REPAIR IT HAS HAPPENED AGAIN AND DEALER INSISTS THEY CAN'T REPLICATE. I HAVE PROVIDED A VIDEO SHOWING THE TRUCK POPPING OUT OF GEAR AT A STOP SIGH. THE SITE WILL NOT ALLOW ME TO UPLOAD THE VIDEO BUT I CAN PROVIDE IF REQUESTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320876April 11, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320698April 9, 2020
POWER TRAIN
THE CONTACT OWNS JUST BOUGHT A RAM 1500 CLASSIC BIGHORN DRIVING IT HOME FROM DEALERSHIP ON INTERSTATE 91 IN SPRINGFIELD MA. GOING ABOUT 65 MILES AN HOUR WHEN DRIVESHAFT FELL OUT OF TRUCK ONTO HIGHWAY ALMOST CAUSING AN ACCIDENT.*DT*DT*TP*DT CONSUMER STATED BECAUSE TRUCK WAS STILL UNDER WARRANTY REPAIR WAS FREE OF CHARGE.*JB*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320065April 2, 2020
POWER TRAIN, STEERING
ON THREE SEPARATE OCCASIONS THE VEHICLE POWER STEERING STOPPED WORKING. ONE EVENT WAS WHILE DRIVING THE VEHICLE AT HIGHWAY APPROVED SPEED ON THE INTERSTATE WHEN THE VEHICLE'S POWER STEERING STOPPED OPERATING SUDDENLY IN HEAVY TRAFFIC ON A CURVE. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANUALLY STEER TO A SAFE LOCATION IN TRAFFIC. NEXT TWO EVENTS HAPPENED AT THE START OF THE DAY SHORTLY AFTER STARTING THE VEHICLE'S ENGINE. A MESSAGE IS DISPLAYED ON THE PANEL "SERVICE POWER STEERING". THERE IS NO POWER STEERING FUNCTIONING WHEN THIS ERROR IS DISPLAYED. WITH EACH EVENT THE NEARBY SERVICE CENTER FOR THE MANUFACTURER HAS NEEDED TO KEEP THE VEHICLE MULTIPLE DAYS TO WORK WITH THE MANUFACTURER ON A SOLUTION. ON ANOTHER ISSUE THE VEHICLE WAS UNABLE TO DRIVE FORWARD OR REVERSE ON FIRST DELIVERY (WITHIN 100 MILES) AND AGAIN AROUND 2500 MILES. THE TRANSMISSION WOULD NOT GO INTO GEAR AND NEEDED THE SERVICE CENTER TO REPROGRAM THE TRANSMISSION TO MAKE IT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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