Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11376199November 24, 2020
TIRES
TL* THE CONTACT OWNS A 2019 RAM 1500 EQUIPPED WITH THE GOODYEAR TIRES, TIRE LINE: WRANGLER SR-A: TIRE SIZE: P275/60/R20, DOT NUMBER: M6YNID1R3819. THE CONTACT STATED THAT WHILE HIS NEPHEW WAS DRIVING AT AN UNDISCLOSED SPEED, THE REAR DRIVER'S SIDE TIRE EXPLODED. THE CONTACT PULLED OFF OF THE ROADWAY AND THE VEHICLE WAS TOWED TO STEVENS CREEK CHRYSLER JEEP DODGE RAM (4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 809-3886. THE DEALER ORDERED A REPLACEMENT TIRE AND THE TIRE WAS REPLACED. THE VEHICLE WAS PICKED UP AND WHILE DRIVING 55 MPH ON THE HIGHWAY, THE FAILURE RECURRED ON THE DRIVER'S SIDE FRONT TIRE. THE VEHICLE WAS PULLED OFF OF THE ROADWAY AND TOWED BACK TO THE RESIDENCE. THE VEHICLE WAS NOT YET TAKEN BACK TO THE DEALER AND THE TIRE WAS NOT YET REPLACED. NEITHER THE TIRE NOR THE VEHICLE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375959November 23, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT TOOK HIS VEHICLE TO HARRY BROWN'S CHRYSLER DODGE JEEP RAM(1747 GRANT ST NW, FARIBAULT, MN 55021) FOR A ROUTINE MAINTENANCE CHECK AND UNBENOUNCED TO HIM HIS VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 20V513000(VEHICLE SPEED CONTROL). UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT THERE WERE HOLES IN THE DRIVER SIDE FLOOR MAT. THE DEALER WAS MADE AWARE OF THE ISSUE AND REFERRED HIM THE THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THE CONTACT WAS INFORMED THAT THIS WAS THE REMEDY TO THE RECALL WAS APPROVED BY THE NHTSA. THE CONTACT STATED THAT THE REMEDY EXPOSED THE FLOOR MATS TO OUTSIDE ELEMENTS WHICH CAN CAUSE THE MATS TO BECOME EASILY STAINED. THE CONTACT HAD YET TO EXPERIENCE THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375860November 23, 2020
VEHICLE SPEED CONTROL
MULTIPLE INSTANCES, WHEN USING CRUISE CONTROL SWITCHES BECOMES INACTIVE, WILL NOT POWER ON AND SOMETIMES WILL NOT CANCEL SETTING FORCING ME TO TAP THE BRAKES TO DISENGAGE. ON ONE OCCASION WHEN USING THE SET BUTTON IT REVERTED BACK TO A PREVIOUS HIGHER SPEED AND STARTED UNINTENDED ACCELERATION, I WAS ABLE TO CANCEL BY TAPPING THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375481November 20, 2020
ELECTRICAL SYSTEM, ENGINE
TODAY 11-19-2020 DODGE RAM 1500 VIN#[XXX] IS THE 5TH TIME THAT SHIFTS ON TO NEUTRAL WHEN ON DRIVE POSITION. TOOK IT BACK TO DEMONTROND CHRYSLER/DODGE IN CONROE TEXAS WHERE I BOUGHT THE TRUCK DEALER KEPT THE TRUCK FOR 2 DAYS TO FIND THE PROBLEM [XXX] DIDN'T FIND ANY CODES OR ISSUES THEY RELEASED THE TRUCK BACK TO ME. I FEEL VERY UNSAFE ABOUT THIS TRUCK AFTER TODAY 11.19.2020 WITH MY WIFE AFTER PICKING UP KIDS FROM SCHOOL ALMOST GOT HIT AT INTERSECTION WHEN TRUCK SHIFTED TO NEUTRAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375342November 19, 2020
POWER TRAIN
2019 RAM 1500 BIGHORN STOPPED AT STOP SIGN AND THEN TRUCK WOULD NOT ACCELERATE, THE "D" LIGHT ON SHIFTER KNOB WAS BLINKING AND DASH MESSAGE SAID TO PUT THE SHIFTER INTO DRIVE. I PUT THE SHIFTER INTO PARK AND ROLLED BACK TO DRIVE AND THE TRUCK WAS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375350November 19, 2020
ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
STEERING- POPPING/ GRINDING NOISE WHEN TURNING TO THE RIGHT. SLOW TURNS IN TOWN AND TURNS ON HIGHWAY RAMPS. HAVE TAKEN TRUCK TO DEALERSHIP WITH NO RESOLUTION TWICE. ELECTRICAL- BACKUP CAMERA STAYS ON AFTER PUTTING VEHICLE IN DRIVE. COMPUTER-RADIO-PHONE RESETS ITSELF EVERY COUPLE OF WEEKS SINCE I BOUGHT THE TRUCK WITH NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374959November 16, 2020
ENGINE, UNKNOWN OR OTHER
I PURCHASED A 2019 RAM 1500 IN JUNE OF 2019. IN OCTOBER OF 2020 I GOT INTO THE TRUCK AS I HAVE DONE FOR OVER A YEAR AND STARTED IT UP. AS I PUT IT IN DRIVE AND BEGIN TO TAKE MY FOOT OFF THE BRAKE, THE TRUCK WOULD AUTO-SHIFT INTO PARK AND CUT THE ENGINE OFF. THIS CONTINUED TO HAPPEN OVER AND OVER AGAIN AS I KEPT TRYING TO PUT THE TRUCK IN DRIVE AND GO INTO MOTION. IT EVEN DID IT WHILE TRYING TO PUT IT IN REVERSE. I LMADE SURE ALL DOORS WERE SHUT, SEAT BELT ON, NO E-BRAKE AND NOTHING WAS LIT UP ON DASH. THE TRUCK SIMPLY WOULD NOT ENGAGE INTO DRIVE AND IT WAS NOT USER ERROR. I HAD RAM ROAD SIDE ASSISTANCE TOW THE VEHICLE TO A LOCAL CERTIFIED DEALER WITH RAM TECHNICIANS. THIS WAS ON 10/16/20 AND THE TRUCK WAS IN THE CARE OF THE RAM DEALER UNTIL 10/19/20. THEY INFORMED ME THAT THEY COULD NOT REPLICATE ISSUE I EXPERIENCED. I THEN TOOK BACK POSSESSION OF THE TRUCK. ON 11/12/2020 I DROVE ABOUT A MILE FROM MY RESIDENCE PUT THE TRUCK IN PARK WHILE RUNNING INTO A STORE. I DROVE THE TRUCK ABOUT 900 FEET AND THE TRUCK AUTO SHIFTED TO PARK WHILE I WAS AT SPEEDS OF 30MPH. THE ENIGINE CUT OFF AND THE TRUCK HAD TO COME TO A COMPLETE STOP BEFORE I WAS ABLE TO TURN IT BACK ON AS IF I WOULD IF THE TRUCK WAS STOPPED. I PULLED OVER AND BEGAN DRIVING AGAIN FOR SEVERAL HUNDRED FEET. AGAIN THE TRUCK SHIFTED TO PARK ON ITS OWN WHILE DRIVING SPEEDS OF 30MPH. THIS HAPPENED TWO MORE TIMES BEFORE BEING ABLE TO RETURN TO MY RESIDENCE AND CALL FOR A TOW. THE CAR WAS TOWED TO THE SAME DEALER AND IN THEIR NOTES. THE TOW DRIVER EXPERIENCED THE TRUCK TURNING OFF ON HIM WHILE TRYING TO BACK IT OFF THE TRUCK. THE DEALER HAD THE TRUCK FOR SEVERAL DAYS BUT TOLD ME THEY COULD NOT REPLICATE THE ISSUE WHICH HAS NOW BEEN EXPERIENCED BY ME AND THE TOW DRIVER. AGAIN I GO BACK AND TAKE POSSESSION OF THE TRUCK WHICH IS NOW MORE CONCERNING BECAUSE IT IS HAPPENING WHILE DRIVING AND THEY CAN'T FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372887November 3, 2020
ELECTRICAL SYSTEM, STEERING
CARS STEERING STICKS TO THE LEFT WHEN TURNING LEFT. ALSO, ELECTRICAL SYSTEM ACTS UP AT TIMES. MIRRORS START TO TINT, HAZARDS GO ON AND CAN'T TURN OFF, HORN BEEPS RANDOMLY, AND SIDE VEHICLE ALERT COMES ON WHEN NO VEHICLE IS THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372548November 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THE CHECK ENGINE LIGHT HAS BEEN ON SEVERAL TIMES. I'VE DROPPED MY TRUCK OFF AT CROWN DODGE OF FAYETTEVILLE AND WAS TOLD ON TWO SEPARATE OCCASIONS THAT'S EVERYTHING WAS TAKEN CARE OF. TODAY 1 NOVEMBER 2020, I'VE PURCHASED A BRAND NEW $200 DURALAST PLATINUM BATTERY AND IT'S STILL BEING DRAINED BY SOME UNKNOWN ISSUE. I RECEIVED SOME HELP OUTSIDE OF THE DEALERSHIP AND RECEIVED THE ERROR CODE P1DR3. I TOLD TOLD THAT WAS A DEALERSHIP CODE AND I WOULD HAVE TO RETURN THE VEHICLE TO GET IT RESOLVED. THIS WILL BE THE THIRD TIME IN A MONTHS TIME I WOULD HAVE TO BE WITHOUT MY VEHICLE. THE FIRST TIME THIS IS HAPPENED I WAS DRIVING 40-45 MPH AND THE TRUCK COMPLETELY SHUT OFF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366646October 27, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED INTERMITTENTLY. THE CONTACT WAS UNABLE TO VIEW THE TIRE PRESSURE, THE OIL PRESSURE, THE COOLING TEMPERATURE INFORMATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE MECHANIC INSPECTED SOME UNKNOWN WIRES, CLEANED THE WIRES BUT, WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,900. *DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365903October 23, 2020
STEERING
THIS MORNING 10/23/20 AT 0530 I WAS DRIVING OUT OF MY DRIVE WAY WHICH IS 128 FEET LONG. MAKING A RIGHT TURN ON TO THE STREET AND MY POWER STEERING LOCKED UP. CODE ON THE DASH SAYS "POWER STEERING SERVICE DUE SOON". I COULD NOT TURN LEFT OR RIGHT. I HAD TO MUSCLE THE STEERING AND REVERSE THE TRUCK BACK TO MY HOUSE. MY 2019 RAM HAS AROUND 14,000 MILES. I'M SURE GLAD I WAS NOT ON A SIDE STREET OR THE FREEWAY. IT COULD OF BEEN A BAD SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364155October 13, 2020
AIR BAGS
TRUCK AIR BAGS DID NOT DEPLOY UNDER A SIDE IMPACT BY AN OTHER PICK UP TRUCK. THIS HAPPEN WHEN MAKING A COMPLETE STOP INDICATED BY A STOP SIGN IN THE CITY STREET. THE CAR WAS IN DRIVE WAITING FOR TRAFIC TO CLEAR TO PROCEED CROSSING THE STREET. WHEN AN ACCIDENT HAPPEN JUST IN FRONT, AND ONE OF THE CARS INVOLVED CRASH ON MY TRUCK. THE IMPACT MOVE THE TRUCK TOWARD THE SIDE WALK AND STOPING AT THE CURB.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11364006October 12, 2020
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING MULTIPLE DASHBOARD WARNINGS APPEARED AND THE POWER STEERING ABRUPTLY FAILED. BROUGHT INTO DEALER FOR DIAGNOSIS AND REPAIR. I WAS INFORMED BY THE DEALER THE PROBLEMS WERE CORRECTED, THESE ISSUES WERE APPARENTLY CASED BY BAD GROUND CONNECTIONS, AS PER DEALER. FOUR DAYS LATER I AGAIN HAD THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363110October 6, 2020
UNKNOWN OR OTHER
I HAVE AN OPEN RECALL ON MY VEHICLE. I TOOK IT TO MY LOCAL DEALER, BOULDER RAM, AND THEY REFUSED TO SERVICE MY VEHICLE BECAUSE I DID NOT PURCHASE IT FROM THEM. SHOULDN'T ANY AUTHORIZED DEALER BE REQUIRED TO REPAIR A VEHICLE WITH AN OPEN RECALL? I HAVE A CALL INTO FCA BUT THEY HAVE YET TO RESPOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362674October 4, 2020
SERVICE BRAKES, POWER TRAIN, WHEELS
I HAVE A 2019 RAM 1500 I BOUGHT LAST YEAR THAT NOW HAS 20,000 MILES. WITHIN 5,000 MILES, I NOTICED BRAKE NOISE ISSUES AND TOOK THE VEHICLE TO THE LOCAL DEALERSHIP IN COLORADO SPRINGS, CO (I BOUGHT THE TRUCK IN LEESBURG, VA). THEY TOLD ME EVERYTHING FROM BAD BRAKE PADS TO ROTORS TO MOUNTS - AFTER I REFUSED TO ACCEPT THEIR CLAIM OF NOT BEING ABLE TO FIND ANYTHING. AFTER TAKING IT IN APPROXIMATELY 6 OR 7 TIMES, THEY FINALLY CHANGED MOUNTING ASSEMBLIES, AND THE NOISE WENT AWAY. HOWEVER, I STARTED GETTING A VIBRATION BETWEEN 45 AND 60 MILES AN HOUR. I TOOK IT IN AGAIN, AND THEY SAID MY TIRES NEEDED TO BE REBALANCED, ROTATED, AND THEY SUSPECTED THEY HAD UNUSUAL WEAR SOMEWHERE. OF COURSE, THE PERSON TELLING ME THIS PROCEEDED TO SHOW ME MY TIRES AND NOTICED THEY WERE ALMOST LIKE NEW. HE SAID THEY FIXED IT TO THE POINT IT WOULD ONLY VIBRATE BETWEEN 75 AND 80 MILES. SINCE THEN, THE VIBRATION STILL PRESENTS ITSELF BETWEEN 45 MILES AND UP & NOW MY BRAKES ARE SQUEALING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361951September 30, 2020
ELECTRICAL SYSTEM
AFTER A 350 MILE TRIP I PARKED THE TRUCK IN THE DRIVEWAY THE NEXT DAY IT WAS DEAD. THIS HAS HAPPENED 3 SEPARATE TIMES. THE DEALER HAS HAD IT FOR TWO WEEKS THIS TIME, 5 DAYS THE FIRST TIME AND 5 DAYS THE SECOND TIME. RAM IS DOING NOTHING TO SOLVE THE ISSUE. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361734September 29, 2020
STEERING
STEERING MAKE LOUD NOISE WHEN TURNING STATIONARY AND MOVING AND VIBRATES STEERING WHEEL. I HAVE TAKEN TO DEALER 3 TIMES AND THEY CONFIRMED PROBLEM. STATED THEY ARE WAITING ON RAM TO GET FIX. IT HAS BEEN OVER 5 MONTHS AND ENGINEERING DOES NOT COME UP WITH FIX. I HAVE COMPLAINED TO NATIONAL RAM TO NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361494September 28, 2020
POWER TRAIN, STEERING, SUSPENSION
1ST PROBLEM....STEERING COLUMN RATTLES LOUDLY IN-BETWEEN 45 AND 60 MPH AND AT SPEEDS BELOW 10MPH. TRUCKS FRONT END GRINDS WHEN MAKING SLOW SPEED RIGHT HAND TURNS. ALSO TRUCK LURCHES, GRINDS AND RATTLES THE ENTIRE FRONT END SLOWING DOWN OR BACKING UP AT SLOW SPEEDS....THIS HAPPENS WHEN BRAKES ARE NOT BEING APPLIED. SOMETIMES WHEN I DRIVE THE TRUCK THE STEERING WHEEL STAYS OFF CENTER TO THE RIGHT AND PULLS VERY HARD TO THE RIGHT. CHRYSLER SAYS IT POSSIBLE THE ELECTRONIC POWER STEERING RACK BUT THEY DONT HAVE A FIX. GETS WORSE ALMOST EVERY DAY. 2ND PROBLEM....I HAVE NOTICED THE TRUCK HAS MARKS WHERE THE KNUCKLE AND THE LOWER CONTROL ARM ARE HITTING EACH OTHER. I UNDERSTAND THE NEED FOR STEERING STOPS BUT THESE ARE NOT STEERING STOP HITS. THESE PARTS ARE STRUCTURAL PARTS OF THE TRUCK THAT ARE NOT SUPPOSED TO HIT. BOTH SIDES ARE DOING THIS AND I DO NOT FEEL THE TRUCK IS SAFE WITH THIS ISSUE AND IT HAS CAUSED STRESSED AREAS ON THE FRONT END OF THE TRUCK. THIS COULD CAUSE PARTS TO FAIL AND HAVE SERIOUS CONSEQUENCES AT ANY SPEED THE TRUCK IS GOING IF THEY DECIDE TO FAIL. MY TRUCK HAS BEEN TO THE DEALERSHIP 4 TIMES AND WAS JUST DROPPED OFF AGAIN TODAY. THEY SAID THEY MAY HAVE TO REPLACE THE PARTS THAT ARE HITTING...BUT THEY ARE THE SAME PARTS AND IT WILL DO THE SAME EXACT THING AGAIN. THEY GAVE ME A 2019 RAM TO DRIVE AS A LOANER AND THIS TRUCK DOESNT HAVE THE AIR SUSPENSION LIKE MINE DOES. I INSPECTED UNDER THE TRUCK AND FOUND THE SAME EXACT ISSUE ON THIS TRUCK. I BELIEVE CHRYSLER HAS A SERIOUS ISSUE WITH THESE TRUCKS THAT STARTED WITH THE DESIGN AND THEY ARE NOT TAKING CARE OF THE ISSUE. I HAVE A $62,000 DOLLAR TRUCK I DO NOT FEEL IS SAFE AND I AM NOT GETTING ANSWERS TO CORRECT THESE ISSUES. THE DATE BELOW IS ESTIMATED WHEN I TOOK IT TO THE DEALERSHIP THE FIRST TIME. THIS HAS BEEN AN ONGOING PROBLEM WITH NO RESOLVE FROM CHRYSLER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361548September 28, 2020
AIR BAGS
TLA* THE CONTACT OWNED A 2019 RAM 1500 CLASSIC ST QUAD CAB. THE CONTACT STATED THAT WHILE DRIVING AT 62 MPH AND TOWING A CAMPER TRAILER, THE VEHICLE SHUT OFF WHILE SWITCHING LANES WITHOUT WARNING. AS THE VEHICLE SHUT OFF, THE VEHICLE PROCEEDED TO DRIFT TOWARDS THE RIGHT OF THE HIGHWAY AND HIT THE HIGHWAY SHOULDER. THE VEHICLE THEN FLIPPED OVER ON ITS HEAD AND THE CAMPER FLIPPED OVER ON ITS LEFT SIDE. THE FRONT AND PASSENGER AIR BAGS DID NOT DEPLOY UPON IMPACT. FELLOW MOTORIST WHO WITNESSED THE ACCIDENT ASSISTED THE CONTACT AND BROKE THE FRONT PASSENGER SIDE GLASS AND REMOVED THE CONTACT AND HER FATHER FROM THE VEHICLE. THE AUTHORITIES ARRIVED AT THE SCENE AND THE CONTACT AND THE PASSENGER WERE TREATED BY THE PARAMEDICS AT THE SCENE BUT DID NOT GO TO THE HOSPITAL. A POLICE REPORT WAS FILED. BOTH THE TRAILER AND THE VEHICLE WERE TOTALED AND TOWED TO AN INDEPENDENT TOW YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AN INSPECTION ON THE VEHICLE WAS PERFORMED. THE CONTACT RECEIVED AN EDR REPORT FROM THE MANUFACTURER BUT NO STATEMENT WAS GIVEN AS TO WHAT WAS THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,093.*DAD*DAD*JB*JB*LN *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11361390September 27, 2020
STEERING
LOST POWER STEERING WHILE DRIVING TWICE. FIRST TIME WAS 9/11/2020 DEALER SAID A TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. HAPPENED AGAIN JUST TODAY 9/27/2020. HAPPENED WHILE WE WERE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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