Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11385790December 31, 2020
UNKNOWN OR OTHER
REAR WINDOW HAS BEGAN TO CRACK FROM THE INSIDE AND A LOT OF WATER COMES IN TO THE REAR. MY SEATS GET WET AND ALSO THE CARPET OF THE TRUCK. STARTING TO SMELL AND MIGHT HAVE MOLD. THE HEADLINER ALSO GETS WATER. MY CONCERN IS THAT IT MAY BUILD UP MOLD THROUGHOUT TIME. FCA IS UNWILLING TO REPLACE THE WINDOW OUTSIDE OF THE BUMPER TO BUMPER WARRANTY EVEN THOUGH THIS IS A MAJOR ISSUE FOR THE 5TH GENERATION RAM AND THERE ARE MANY OTHERS THAT HAVE COME ACROSS THIS ISSUE. THEY HAVE ALSO KNOWLEDGE OF THIS AND HAVE SENT OUT A LETTER TO THEIR SERVICE TEAMS (SEE PICTURE). THE WATER CAN COME IN WHEN LEFT OUTSIDE DURING A RAIN STORM OR SIMPLY GOING THRU THE CAR WASH. ANY WATER THAT HITS THE ROOF OF THE TRUCK AND GOES TO THE BACK WILL EVENTUALLY MAKE IT THROUGH THE REAR WINDOW CRACK AND INSIDE THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385946December 31, 2020
UNKNOWN OR OTHER
THIRD BRAKE LIGHT REAR WINDOW LEAK AND PLASTIC BLACK TRIM IS CRACKED ON BOTH SIDES. CAUSING WATER DAMAGE TO THE BACKSIDE OF MY SEATS AND I DON'T WANT ANY ELECTRICAL TO GET SHORTED OUT BY THE WATER DAMAGE. IT'S BEEN DECLINED FOR WARRANTY REPAIR AT PLYMOUTH DODGE DEALERSHIP. HAVE MANY OTHER FRIENDS WITH THE SAME ISSUES AND HAD HIM WARRANTEE FIXED BY DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385948December 31, 2020
VISIBILITY/WIPER
AS WITH AN OVERWHELMING AMOUNT OF OTHER RAM TRUCKS, MY REAR SLIDING WINDOW FRAME HAS CRACKED. THIS CAUSES WATER TO LEAK IN THROUGH THE CRACK WHEN IT RAINS. THE WATER LEAKING IN CAN DAMAGE THE HEADLINER AND COULD CAUSE AN ELECTRICAL SHORT IN THE REAR OF THE TRUCK. AN UPDATED WINDOW WITH A METAL FRAME WOULD BE MUCH BETTER THAN THE OEM ONE AND PROBABLY FIX THE ISSUE EVERYONE IS HAVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385265December 28, 2020
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FORWARD COLLISION AUTOMATIC BRAKING ACTIVATED. THE CONTACT STATED THE ABS AND FORWARD COLLISION WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990 (845) 986-2021) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385362December 28, 2020
AIR BAGS
I WAS IN THE LEFT TURN LANE WAITING TO TURN WHEN I WAS STRUCK BY ANOTHER CAR AT ABOUT 40 MPH. HIS AIR BAGS WERE DEPLOYED BUT MY AIRBAGS DID NOT DEPLOY. I WAS HIT AND HAD DAMAGE IN THE FRONT CENTER TO THE DRIVERS SIDE FRONT CLIP, EVEN MY DOOR WAS A LITTLE HARD TO OPEN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11385184December 28, 2020
STEERING
COMPLETE LOSS OF POWER STEERING ASSIST WHILE DRIVING ON LOCAL STREET / IN LIGHT TRAFFIC. POWER STEERING UNAVAILABLE / SERVICE REQUIRED WARNING APPEARED ON DASH. WAS ABLE TO CONTROL TRUCK AND GET TO NEAREST DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384941December 25, 2020
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
ON 11/20/20 MY RAM TRUCK WAS HIT ON THE RIGHT FRONT CORNER AND TOTALED. WE WERE AT A STOP LIGHT AND JUST STARTED TO COMPLETE A LEFT HAND TURN ON A CITY STREET WHEN THE OTHER DRIVER RAN A RED LIGHT, HE WAS ISSUED A CITATION FOR RUNNING A RED LIGHT, AND WAS "PROBABLY" SPEEDING. WE WERE IN A 35MPH ZONE. THE AIR BAGS FAILED TO DEPLOY. I CONTACTED CHRYSLER AND THIS IS PART OF THEIR CONCLUSION. "THE CONCLUSION OF THE INVESTIGATION IS THAT THE RATE OF DECELERATION NECESSARY TO ACTIVATE THE AIR BAG SYSTEM WAS NOT PRESENT DURING THIS ACCIDENT. A INFORMATION REGARDING THE AIR BAG SYSTEM MAY BE FOUND IN YOUR OWNER'S MANUAL. FOR ADDITIONAL FACTS, YOU MAY ALSO WANT TO VISIT NHTSA WEBSITE: HTTPS://WWW.NHTSA.GOV/EQUIPMENT/AIR-BAGS. IN OTHER WORDS ANY TIME YOU ARE HIT AND DON'T HAVE ADVANCE WARNING WHERE YOU CAN TAKE YOUR FOOT OFF THE ACCELERATOR THE AIR BAGS WILL NOT DEPLOY BECAUSE YOU CAN'T DECELERATE. IF YOU DON'T SEE THE ACCIDENT ABOUT TO HAPPEN, WHY WOULD YOU TAKE YOUR FOOT OFF THE ACCELERATOR AND SLOW DOWN??. THIS CONCLUSION MAKES NO SENSE AND LOOKS TO BE AN EASY OUT TO TRY AND AVOID ANY PERCEIVED PROBLEM WITH THEIR AIR BAG DEPLOYMENT SYSTEM. THANK YOU*DT*JB*DT*JB*DT*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11384693December 23, 2020
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
THE TRUCK HAS BEEN INTERMITTENTLY EXPERIENCING LOSS OF POWER STEERING. THIS SITUATION HAS BEEN HAPPENING AFTER I STOP THE TRUCK. HAS HAPPENED 2 TIMES NOW. MAKES IT EXTREMELY DANGEROUS TO DRIVE AND OR MANEUVER TO GET TO A SAFETY SPOT. ALSO WHEN THIS HAPPENS, IT LOSES LANE, DEPARTURE ADAPTIVE CRUISE CONTROL, ASSISTED BRAKING & MOST ELECTRONIC SAFETY FEATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384629December 22, 2020
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER FAILS TO COME ON RANDOMLY. BEGIN DRIVING WITH THE CLUSTER NOT WORKING, SOMETIMES IT WILL FINALLY COME ON WITH NO NOTICE OR TURN OFF WITHOUT WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383633December 16, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
FOR THE SECOND TIME IN 3 MONTHS, WHILE I WAS DRIVING DOWN THE HIGHWAY ALL MY DASH LIGHTS JUST CAME ON AND MY TRUCK STARTED TO ACCELERATE ON ITS OWN EVEN WITH BOTH FEET OFF BOTH PEDALS. TRACTION LIGHT, ABS LIGHT, PARKING LIGHT, THROTTLE SENSOR LIGHT, AND CHECK ENGINE LIGHT ALL STAY ON. (HAVE PICTURE AND VIDEO) PASSENGER SIDE HEADLIGHT ALSO STOPPED WORKING. TOOK TO RAM DEALERSHIP OCTOBER I BELIEVE AND THEY SAID PCM NEEDED AN UPDATE AND THEY DID THAT. ALSO REPLACED WHOLE PASSENGER HEADLIGHT HOUSING. WELL YESTERDAY DECEMBER 15TH SAME THING HAPPENED AND I ALMOST GOT INTO A WRECK. LIGHTS CAME ON SO I WENT TO BRAKE AND PULL OVER, NOTHING HAPPENED. TRUCK ACTUALLY ACCELERATED ON ITS OWN FROM 40MPH TO 60MPH. TOOK TO DEALERSHIP FIRST THING THIS MORNING AND THEY SAID THEY HAVE NO RECORD OF FIXING ANY OF THESE ISSUES... WANTED ME TO LEAVE MY TRUCK FOR AN UNKNOWN AMOUNT OF TIME AND BUT THEY COULDN'T GET ME A LOANER OR ANYTHING TO GET ME TO WORK. SAID THERE WAS NOTHING THEY CAN DO UNTIL I HAVE TIME TO LEAVE IT, PRETTY [XXX] SO NOW IM DRIVING AN UNSAFE TRUCK ON THE HIGHWAY TO AND FROM WORK. KIDS AND WIFE ALSO DRIVE/RIDE IN THIS TRUCK. (IT WONT LET ME UPLOAD THE VIDEO) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383211December 13, 2020
FUEL/PROPULSION SYSTEM
MY 2019 RAM FUEL FILLER NECK CAUSES ANY GAS PUMP NOZZLE I USE TO BECOME STUCK AND MAKES REFUELING TAKE MUCH LONGER THAN IT SHOULD. THE GAS PUMP NOZZLE CONTINUOUSLY TURNS OFF NOT ALLOWING ME TO FILL MY GAS TANK. THE FILLER NECK'S DESIGN SEEMS TO TRIGGER THE GAS PUMPS' AUTOMATIC SHUTOFF WHEN THE TANK ISN'T FULL YET. SOMETIMES THE PUMP SHUTS OFF EVERY FEW SECONDS, FORCING ME TO FILL MY TRUCKS' TANK OUNCES AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382809December 10, 2020
UNKNOWN OR OTHER
THE BACKUP CAMERA DISPLAYS BLACK. IT WILL NOT TURN ON WHEN IN REVERSE OR ON DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378655December 9, 2020
STEERING
WHEN TURNING TO THE RIGHT THE FRONT LEFT WHEEL MAKES A GRINDING NOISE SIMILAR TO ABS ACTIVATION CAUSING TURN RESISTANCE AND "UNDERSTEER" NEARLY RESULTING IN SEVERAL COLLISIONS. WHEN REPAIR WAS ATTEMPTED RAM REPORTED THEY WERE AWARE OF THE ISSUE, BUT HAVE NO REPAIR. THIS RESULTS IN AN UNSAFE VEHICLE TO DRIVE AS THE UNDERSTEER COULD READILY RESULT IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378471December 8, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
TRAVELING AROUND 35-40 MPH I WAS APPROACHING A STOPPED LIGHT. I EASED OFF THE GAS AND WHEN THE GAS PEDAL NO LONGER "ENGAGED" THE TRANSMISSION THE COMPUTER/SOFTWARE DISENGAGED THE TRANSMISSION WITHOUT MY DOING. NO ERROR WAS DISPLAYED AND THE KNOB STILL SHOWED AS IN THE DRIVE POSITION. AS I PRESSED THE GAS PEDAL THE RPMS ROSE BUT BECAUSE THE TRANSMISSION WAS IN NEUTRAL IT ONLY REVVED THE ENGINE. I HAD TO PULL OVER, MANUALLY PLACE THE KNOB INTO PARK, THEN WAIT A FEW SECONDS THEN BACK INTO DRIVE. THE TRUCK RESUMED NORMALLY AFTER THAT. THIS IS NOT THE FIRST TIME THE TRANSMISSION DISENGAGED ITSELF INTO NEUTRAL OR INTO A LOWER GEAR. I DID NOT TRY TO FORCE THE TRUCK INTO NEUTRAL WHILE IT WAS MOVING. THE TRUCK WAS IN MOTION ON A CITY STREET. THE MOST IMPORTANT THING TO NOTE WAS THE POSITION OF THE GAS PEDAL I HAD JUST EASED OFF OF IT SLIGHTLY INTENDING THE TRUCK TO SLOW DOWN. LAST YEAR I HAD THE TRUCK SERVICED FOR THE RECALLS. TODAY 12/8/2020 WITH 7900 MILES ON THE TRUCK I PLACED THE TRUCK INTO SERVICE FOR THEM TO ASCERTAIN THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378474December 8, 2020
STEERING
WHEN TURNING TO THE RIGHT AT LOW SPEEDS (< 45MPH) THE VEHICLE'S LEFT FRONT WHEEL MAKES A GRINDING NOISE SIMILAR TO WHEN ABS KICKS IN. THE VEHICLE RESISTS THE TURN AND HAS RESULTED IN NEAR LOSS OF CONTROL MULTIPLE TIMES. DEALER CANNOT FIX THE ISSUE AND HAS BEEN INFORMED BY RAM THAT THIS IS A KNOWN ISSUE WITH NO FIX. THIS ISSUE STARTED SHORTLY AFTER PURCHASE AND HAS CONTINUED TO WORSEN OVER TIME. FROM RESEARCH PERFORMED IT IS CLEAR THAT THIS IS A WELL KNOWN ISSUE WITH NO RESOLUTION AVAILABLE AND NO ACTION HAS BEEN TAKEN BY THE MANUFACTURER RESULTING IN A SERIOUS SAFETY ISSUE FOR THOSE OWNING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378465December 8, 2020
STRUCTURE:BODY
VEHICLE IS LEAKING WATER THROUGH MY BACK WINDOW SEAL, CAB BRAKE LIGHT AND IT HAS DESTROYED MY HEADLINER. WHEN IT RAINS OR WAKING MY TRUCK IT LEAKS EVERY TIME WHEN STATIONARY OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378200December 7, 2020
FUEL/PROPULSION SYSTEM
FOR THE PAST MONTH MY TRUCK IS UNABLE TO GET MORE THAN 1/2 A GALLON OF GAS WHEN REFUELING. I BROUGHT IT INTO THE DEALERSHIP AND THEY LOOKED THE TRUCK OVER AND ADVISED THEY COULDN'T FIND AN ISSUE. TOLD ME TO BRING THE TRUCK TO A GAS STATION WITH A LONGER NOZZLE. I WAS ALSO ADVISED THEY WOULD REACH OUT TO RAM FOR ANOTHER SOLUTION. NO FOLLOW UP STILL HAVING ISSUES AT MULTIPLE LOCATIONS, FUEL ALSO SPILLS OUT OF THE TANK WHEN THE NOZZLE STOPS WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377942December 4, 2020
STEERING
WHILE DRIVING MY STEERING LOCKED UP AND I HAD A NOTIFICATION ON MY DASH CLUSTER THAT SAID POWER STEERING WAS TEMPORARILY UNAVAILABLE AND REQUIRED SERVICE. IT TOOK ME ABOUT AN HOUR TO GET THE TRUCK TO WHERE I COULD MOVE IT. IF I WOULD HAVE BEEN DRIVING FAST, THIS COULD HAVE REALLY HURT OR KILLED SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377326December 1, 2020
VISIBILITY
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WINDOW WAS LEAKING WATER INTO THE HEADLINER AND ALSO NEARBY THE AIR BAG SYMBOL. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 NJ-37 W, TOMS RIVER, NJ 08755) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A MANUFACTURING DEFECT WITH THE REAR WINDOW. AN APPOINTMENT WAS SCHEDULED FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377336December 1, 2020
STEERING
MY WIFE DROVE THE TRUCK HOME ON A SATURDAY WITH NO ISSUE. I WARMED THE TRUCK WITH THE REMOTE START THE FOLLOWING MONDAY AND WHEN I ENTERED AND STARTED IT TO DRIVE, WAS UNABLE TO. THE INFOTAINMENT CENTER INFORMED ME THAT THE POWER STEERING WAS INOPERABLE. SHUT OFF AND RESTARTED WITH THE SAME RESULT. 1 YEAR OLD AND 8,000 MILES AND CANNOT DRIVE IT! HAVE TO WAIT A WEEK TO GET IT IN TO LOCAL DEALER FOR A LOOK AND NOT SURE IT CAN BE DRIVEN. MAY NEED TO BE TOWED IN!. VEHICLE WAS STATIONARY AT THE TIME.*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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