Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11493199November 11, 2022
STEERING
I was pulling out of my work parking lot and right as soon as I’m trying to make the turn out of the parking lot my steering wheel would not turn. Thank God I was still in the parking lot, but I was not able to move my steering wheel at all, the dealer said that it was a full painting rack failure in the steering column itself along with the power steering. I have to get my whole fuse and everything replaced, including the whole front end pin rack.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492732November 8, 2022
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: BLIND SPOT DETECTION
My vehicle is experiencing electrical issues that cause major systems to stop working while driving. This includes internal messaging screens, blind spot warning and various other systems failing. The most serious of which is the electronic power steering. It went out several times while driving and I nearly lost control of the vehicle. The first time it happened I was traveling and had to take the vehicle to a non dealer repair shop where they replaced the alternator. This initially appeared to resolve the issue but ultimately the problem returned with a few days. FCA has been unable to determine the cause and my truck remains at a local dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492748November 8, 2022
ENGINE
The ram 1500 'tick' as it has become known has started on my vehicle. Just like other reports, it would seem the bolts on my exhaust manifold have snapped causing exhaust to leak into the cabin of the truck. The truck doesn't throw any warnings for it, and the only reason it was discovered was because of a slight 'ticking' sound that can be heard on engine startup. The vehicle does not have any recalls for the issue despite numerous reports of a similar problem. I took the vehicle to a service center where they confirmed the issue. No doubt, exhaust leaking into the cabin of a vehicle poses serious safety risks. The vehicle is currently available for inspection but will be getting fixed in the coming days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492353November 4, 2022
EXTERIOR LIGHTING
There is a known problem with ram headlights developing condensation within the headlight assembly. This is a problem as too much condensation can cause shorts and/or permanent damage to electronics. With standard halogen bulbs, the worst case is to replace the bulb and try to remove moisture and prevent future condensation build up. The problem with led lights, and especially pourly designed headlights with led modules on the underside so any moisture falls into the module and ruins it. This is a major saftey concern as your headlights can go out at anytime without warning and potentially cause both to go out at similarly times as condensation build up is a factor of the weather. Furthermore, with the led headlight module being on bottom of the headlight where the moisture build up is strongest, it shorts out the module so you loose all lights within the headlight. This is extremely dangerous for all vehicles and pedestrians in the area as all lights can go out without warning, likely resulting in a wreck. This issue has been brought to ram before, you can easily find many forums of ram owners having this issue. A few people have had their headlights replaced by ram, but the majority of people have not. Also, the people who have had their headlights replaced, received the same headlights as factory lights, so they may have the same issues in the future.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492092November 3, 2022
POWER TRAIN
While driving the transmission is slipping out of gear. After research found this is happing to many other owners and the dealer has not been able to correct the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491452October 29, 2022
ELECTRICAL SYSTEM
Cracked rear window frame allows water ingress. This water soaks the seats and carpets creating risk of corrosion and mold. There are 4 airbags near where the water comes in creating concerns that they may be compromised. Water leaks into the rf hub causing it to malfunction. This has happened twice. The first time, 5/9/2022 the vehicle would not turn off requiring battery disconnection to turn it off. The second time, 9/14/2022, the vehicle would not start and the electric parking brake would not release. Dealership has confirmed under tsb 23-016-21. There are also 2 others, one for the 3rd brake light and one for the aux antenna. Vehicle has 13500 miles and is out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490774October 25, 2022
STRUCTURE
The contact owns a 2019 Ram 1500. The contact stated that upon cleaning the tailgate, the driver's side cable of the tailgate loosened, and the bolts fractured. The loosened cable struck the contact on his left leg. There was no injury sustained. The vehicle was taken to the dealer where it was diagnosed that the bolts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the dealer as the VIN was not included in a recall. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490507October 23, 2022
EXTERIOR LIGHTING
The instrument panel one day a few months prior began to go dark and cease to function intermittently. Specifically the digital sections. It has since progressed to never working. This has created a risk as I can no longer receive system information or warnings as a result. Specifically I was unaware that an object in the road severely punctured one of my tires and I had lost all pressure until a concerned driver informed me. There have been no warning lamps leading up to this problem prior to its occurrence and it can 100% be replicated as it hasn’t worked since the last time it went dark. It has not been inspected yet as I have been trying to determine the cause for repair. Everything can be made available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490395October 22, 2022
ELECTRICAL SYSTEM, STEERING
I had a failed 48v battery for the etourque system so the 12v battery was no longer being charged. I had a dispute with the dealer so I picked up the truck and began to drive home. As the generator/alternator for the etourque system was not able to charge the 48v and 12v batteries due to the 48v battery fault, the engine and all systems were running on whatever charge was left in the 12v battery. When the battery began to completely discharge, systems began to fail/go offline. Though the engine was still running as I tried to find a safe spot to pull off the road, the electric power steering failed. Unlike a traditional hydraulic power steering system failure where the wheel can be turned easily at speed and with effort at minimal speed, I was almost unable to turn the wheel at all at over 30 miles per hour. I had to pull as hard as I could to turn at a limited radius until I barely made it to a safe location off the road. The electric power steering system makes it nearly impossible to turn the steering wheel if it loses power. I am a large male and someone weaker or smaller may not have been able to turn the wheel at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489951October 19, 2022
UNKNOWN OR OTHER
Rear back window from trim and headliner water is coming inside from too
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489369October 15, 2022
UNKNOWN OR OTHER
7 inch instrument cluster does not come on....started after a software update. This houses all information for safety concerning the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489216October 13, 2022
STEERING, ELECTRICAL SYSTEM
Electronic Power Steering Failed, Rack and Pinion was replaced and dealer kept the failed component , Was impossible to safely steer the vehicle and maintain control the vehicle, luckily it failed at a location that didn't result in a crash! Failure was confirmed by Dealer and Rack and Pinion had to be replaced. Happened without any prior warnings or symptoms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488577October 10, 2022
AIR BAGS, SEAT BELTS, SERVICE BRAKES
The airbag(s) and Seat belt tensioner failed, and yes, the vehicle is available for inspection upon request. I was in a full frontal collision at 45 mph, the airbags did not deploy, and the seatbelt did not tighten or lock. I was thrown all over the truck and suffered several severe injuries, some of which may be permanent. RAM was notified and had stated everything was fine with the truck. But after detailed inspection by the collision center, they disagree and feel there was a malfunction. The insurance company after visual inspection also feels there was a malfunction. There is substantial frame damage, and the front of the truck was crushed. There were no warning lights or symptoms of failure previous to the incident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11488384October 7, 2022
VISIBILITY/WIPER
My drivers side sun visor is broke and keeps falling down in front of me while I'm driving causing a serious safety hazard. This is an event that happened, My Wife and 2 other friends are driving from phoenix to LA. the sun visor has broke at the pivoting point in which it holds up the main weight of the visor (not the spot where you would click it into) as we are driving the visor randomly comes out and falls down enough to block my vision and startle me only thing hold it up is the wire connection. this keeps happening which makes it very difficult to drive. in addition I'm now unable to block the sun from blazing into my eyes while driving at sunset and sunrise. I'm also filing this complaint because while searching online for a fix I noticed that there are a lot of people having the same issue so I'm trying to bring awarness to the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488086October 5, 2022
AIR BAGS, SEAT BELTS, FORWARD COLLISION AVOIDANCE: WARNINGS
My vehicle had issues in which all safety features have been turned off in the truck in June of 2022. Two dealerships have determined that it is a module but Ram has not been able to get the part now going on 5 months. Airbags, Lights, Safety features are all not working. I have tried to escalate but no response. I keep being told month after month that this will be corrected but still nothing. This is a major concern as this is a vehicle that has to be used and yet it is completely unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487592October 3, 2022
POWER TRAIN
Transmission slipping out of gear shifting to park while braking and downshifting occurs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487097September 29, 2022
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 15 MPH, the steering wheel became difficult to turn intermittently. The contact stated that the “Power Steering Service Required” warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486397September 26, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
The instrument cluster often does not illuminate upon startup and as a result, the odometer, speed, parking sensors among other things do not alert me in the display. Some times upon starting the vehicle it starts up fine, other times it does not light up for a few minutes/miles than turns on, or does not turn on at all. There is currently a recall for this same issue "V83" for 2019 Ram 1500's, which is what I own, but I am told that my VIN was not listed in the recall. There is a lot of chatter online with others describing the same issue. I have not taken it to the dealer or had it inspected yet. This issue started a few months ago, is intermittent, but seems to now be happening every few startups.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485782September 22, 2022
UNKNOWN OR OTHER
Rear window frame has cracked. Allows water into the cabin. Creates awful smell and wet seats. Water drips onto seat belt which will most likely cost it to not work properly over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485745September 21, 2022
SEAT BELTS, POWER TRAIN, ELECTRICAL SYSTEM
-SEAT BELT DOES NOT RETRACT ON DRIVER SIDE -WAS PROVEN TO DEALER SHIP -DIDNT WANT TO FIX (GLENDALE DODGE - LOS ANGELES -KEY INGITION TURN OFF BY IT SELF WHEN STARTING TRANSMISSION LOSS POWER FAILE SWTICH GEARS DURING TRAFFIC - MILLAGE ON TRUCK 47K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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