Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11546193September 23, 2023
STEERING
Every time I turn on my truck my steering wheel locks out for 15-20 minutes not allowing me to turn my tires. After waiting for the “service power steering” warning sign goes away it’ll then unlock allowing me to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545983September 22, 2023
ELECTRICAL SYSTEM
The instrument cluster will no longer light up allowing safety information to be seen. There was a recall (V83 or 19V556000) issued to a very small select number of vehicles. It appears that this is a known/common problem and the limited recall was issued intentionally to avoid fixing all affected vehicles. Information such as tire pressure, digital speedometer, CURRENT MILEAGE, and other important safety information is not visible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545349September 19, 2023
STEERING
Power steering went out while attempting to back up.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11544908September 16, 2023
FUEL/PROPULSION SYSTEM
Due to a known but unaddressed defect in the steep-angled fuel filler neck, it’s almost impossible to fill my tank with gas because the defect causes the gas pump to stop the flow of gasoline every few seconds. Also, the gas pump handle can sometimes become stuck while trying to refill the truck. This cause a very dangerous situation in trying to remove the stuck handle due to the possibility of creating a spark which could ignite the gasoline vapors from trying to forcefully dislodge the pump handle. The NHTSA, to my knowledge, has not requested the manufacturer to initiate a recall to replace the defective part. This problem has been widely discussed online in different forums. My truck has been at the dealership all week and the service department just called me saying I need to order a new fuel tank at the cost of $1925.00!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544848September 15, 2023
ELECTRICAL SYSTEM
4WD electrical issue. Ram knows it’s a computer issue, but bandaids it every time until it happens again. Basically, the internal computer thinks it can’t use 4WD and only lets you use 2WD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544394September 13, 2023
ELECTRICAL SYSTEM
Electronics failed while driving at 70 mph all dashboard electronics failed and all warning lights lit up. Speedometer reading went to zero while driving. Brought to Acadiana Dodge Lafayette LA. They said they found a loose nut on starter and said battery was weak (false). Changed battery and charged $382.83 for services. Drove for about35 minutes and did it again. No change. Dodge needs to repair this. I have heard multiple complaints about this, so surprising no recall notice??? I have a video of dash while driving…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544115September 12, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Trucks guage cluster LCD display information center located behind the steering wheel, does not illuminate, and or work at all anymore. I cannot see warnings, issues with the truck, cautions, information, mileage, use the safety systems included with the truck, use automatic park assist, and know if the air bag system is functioning correctly. Anything that the screen is required for cannot be used, safety systems included. I cannot monitor vehicle temperatures, vehicle hours, or trip miles.. The analog guages work, but that is all. This is a huge safety issue and this should not be an issue. Current mileage is 57,589. The vehicle has been inspected by a certified ram dealer and they have told me I must replace the cluster since i am out of warrenty. The issue the ram dealer recognized as 'cluster internally failed' and must be completely replaced since the cluster is one unit, and the electronics are internal. There has been an individual recall issued for ONLY ONE 5th Generation 2019 Ram Limitied in regaurds to the cluster failure back in 2019. Ram cares says I am not covered. Why mine is not covered does not make sense to me. This is absolutely a safety concern, this is absolutely a danger not having access to any safety systems or information about the vehicle/truck, tire pressure, engine and trans temp, and everything mentioned above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544118September 12, 2023
ENGINE
Had bot exhaust manifolds replaced with under 44k miles first manifold cracked under 20k miles. Ram will only honor these repairs until 60k 5 years. Everyone I know has had theirs crack this is obviously a design or casting problem . It will likely happen again . Why is this company not held to fix these issues under initial owner after the warranty. especially if it is a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544155September 12, 2023
ENGINE
Exhaust manifold bolts broken on both banks and warped manifolds because of inferior product, common on all 5.7 hemi, exhaust gases get in the cab of truck at times, Dodge is aware and elects to do nothing about it after getting my 70000 dollars, complete bullshit, look on any ram forum and you will see
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543914September 11, 2023
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated on 1/15/24 the engine blew up (hole in engine) and axles broke while driving on the freeway. The vehicle was towed to the dealer to fix and they will not cover it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543325September 8, 2023
STEERING
Was driving, hit a moderate sized pothole and lost all power steering. Steering became extremely stiff and hard to turn. Was almost impossible to make turns to get out of the roadways. Vehicle had 42000 miles on it at the time of the incident. Steering rack needed to be replaced. Power steering rack should not fail under normal use conditions, especially when hitting said pothole did not damage any other suspension components, nor knock it out of alignment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543500September 8, 2023
STRUCTURE:BODY
Rear window assembly is leaking water into the interior when it rains or going through car wash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543183September 7, 2023
POWER TRAIN
I had my oil changed and my OIL Pan is rusting out which would be critical when driving and could cause engine harm. I was told that my Warranty just ran out on 8/30/23. However i only have 42,500 miles on the truck. I Have owned over 20 vehicles in my lifetime and i have never had any issue with an oil pan rusting out.... I thought it was aluminum but obviously not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542261September 2, 2023
AIR BAGS, SEAT BELTS, SEATS
Unsure to what's causing the issue, dealership will look at it but feel it is a customer issue not a truck issue however among further investigation this seems to be a common issue amongst these model trucks, I have spoken with other people who have experience the same issues as well as researched it online where many people have also experienced the issue. The seatbelt light alongside the airbag light will come on intermently saying that the passenger side seat belt is unbuckled and it is in fact not. I have spoken with individuals who have gone to the dealership for this issue and they have found it to be a wiring issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541943August 31, 2023
STEERING
Power steering was intermittent. And had to be towed to the dealership. There was an internal short in the power rack found. Similar to the recall on around 150,000 of the same year male and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541411August 29, 2023
UNKNOWN OR OTHER
Rear window leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541299August 28, 2023
POWER TRAIN
Truck shifts into park “ lost power “ Sometimes it shifts into neutral. Always on its own, while I was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540256August 23, 2023
STEERING
Excessive play in steering, especially during turns, truck tends to slightly drift
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539999August 22, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Vehicle would not shift out of first gear. Turned off vehicle and turned back on, still would not shift out of first gear. Our safety was at risk because we could not drive the minimum speed limit. We have not been able to get into a mechanic yet, we pulled it over at a shop nearby and they are booked out so we are waiting inspection and without our vehicle, but wanted to report the issue as we have seen online that many people have had the exact same issue and they also report that it is hard to replicate, that it is random when this issue occurs. Police witnessed our inability to drive fast. Based off of how many people I have seen have complained about this issue online I would hope a recall would be made as this is clearly a malfunction of this vehicle and a safety issue. The vehicle is undriveable and we do regular maintenance checks for this vehicle. This issue just came out of the blue. There was a light that came on at the time of the issue that said "service trailer break" and "service electrical stability control", we have not tried to turn it on since we had to leave it at the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540004August 22, 2023
STEERING
Driving at speed around a curve and lost all power steering without warning. Almost put car in ditch because the steering wheel was yank out of my hands when power steering was lost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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