Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11565538January 15, 2024
ENGINE, ELECTRICAL SYSTEM, STEERING
The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565551January 15, 2024
STEERING
While the vehicle is running is hard to turn left and the steering wheel got stuck turning left at any speed..!!! This problem happens very frequently sense the date of purchase..!! The vehicle currently has 100541 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564992January 11, 2024
ELECTRICAL SYSTEM, POWER TRAIN, SERVICE BRAKES
I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564606January 10, 2024
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving at approximately 5 MPH and making a left turn, the steering wheel became extremely difficult to turn. The contact pulled off the roadway. The contact observed a steering wheel with an exclamation point illuminated and a message to take the vehicle in for service was displayed. The contact stated that as he stopped, with the engine on, the warning lights turned off and the steering functionality returned. The contact stated that the failure was intermittent but had occurred several times and always at slow speeds while turning. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564498January 9, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564029January 7, 2024
ENGINE
Notorious exhaust manifold & mounting bolts failure affecting ALL Ram pickup trucks with the HEMI engine. Exhaust manifold bolts are breaking and/or becoming loose causing a major combustion leak, exhaust manifold damage & posing a great fire hazard. Manufacturer is well aware of the problem at hand & has grossly neglected to issue a safety recall to mitigate the hazardous conditions, risking the lives of unsuspecting occupants. I first addressed this issue with the selling dealership service advisor upon an oil change of a newly purchased vehicle & was told the noise I was hearing was a perfectly normal “HEMI Tick”. Gross Negligence to say the least!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563684January 5, 2024
STRUCTURE, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2019 Ram 1500. The contact stated that the tailgate unintentionally opened while driving at various speeds. The tailgate ajar light failed to illuminate while the tailgate was open. The contact learned of NHTSA Campaign Number: 22V904000 (Structure). The vehicle was taken to the dealer, but the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The approximate failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563733January 5, 2024
STEERING
The contact owns a 2019 Ram 1500. The contact stated while starting the vehicle, a message indicating that the power steering was off was displayed temporarily. Additionally, the contact stated that while her son was driving at various speeds, the vehicle lost power steering functionality, and the steering wheel was pulling to the left. The contact stated that the failure had occurred with oncoming traffic, nearly causing a crash. The contact stated that the failure had been recurring intermittently while driving at slow speeds. The contact stated that each time the failure occurred, her son pulled to the side of the road, turned off and restarted the vehicle, and waited until the power steering became functional. The contact's son then continued driving; however, the failure recurred intermittently while driving. The vehicle was taken to the dealer, where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 49,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563417January 3, 2024
UNKNOWN OR OTHER
Large amounts of water enters the cab from a defective rear backlite assembly. Damage sustained to the rear seat fabric, cushion and carpeting. Concern for mold and mildew (health hazard). There is a pending class action lawsuit for the leaking issue. Dodge has extended the warranty on the Center High Mounted Stop Lamp (3rd brake light). The rear backlite assembly has been replaced by the local Dodge dealer at the cost of $1485.40. Dodge is well aware of water entering the cab not only from the 3rd brake light but also the rear backlite assembly and the roof mounted antennae.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563108January 2, 2024
ENGINE
Broken exhaust manifold bolt warped the exhaust manifolds. Exhaust fumes can enter the engine compartment using the recirculation button. This is a known Hemi issue for years
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562797December 31, 2023
POWER TRAIN
On December 30, 2023, my 2019 Ram 1500 Laramie edition suddenly and unexpectedly popped out of gear into neutral while driving approx. 35 mph. The vehicle engine was on, however, no power was being applied to the drive train as the vehicle was in Neutral. The engine revved fine, just no power to the drive train. The gear selector flashed “D” and a message appeared on the center console information center instructing me to shift into Park. I had to stop the truck in traffic, shift to Park, then back into Drive to get the truck moving again. This was a very serious and potentially dangerous situation requiring me to stop on the roadway before I could effectuate shifting into Park and then back to Drive to get the truck moving again. I contacted the Ram dealer that same day and was able to obtain an appointment for the truck on Jan. 2, 2024 for an inspection and repairs due to this very serious and potentially life-threatening matter. Respectfully submitted, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561341December 21, 2023
POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle independently shifted into neutral(N) with a message to park the vehicle was displayed. The contact stated that the failure had been recurring while driving. The contact stated while driving 10-15 MPH and making a turn, the failure recurred, nearly causing oncoming vehicles to crash into the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed; however, the dealer informed the contact that there was no fix for the failure. The manufacturer was notified of the failure and informed the contact that it was a known failure. A case was opened, and the manufacturer provided rental assistance. The manufacturer later informed the contact to drive or trade the vehicle because there was no current fix for the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561077December 20, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 65 MPH, the instrument cluster panel and the GPS were blinking on and off and then went dark. The contact drove to the destination and turned off the vehicle and on the instrument cluster and GPS functionality returned. The contact stated that the failure was intermittent but recurring. The contact had taken the vehicle to several local dealers to have the instrument cluster and GPS replaced. The contact stated that the vehicle was still under warranty. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560460December 16, 2023
STEERING
When the truck is at low speeds, the power steering will occasionally stop working. If it does not come back on after a moment or two, i can put the car in neutral, which sometimes kicks it back on. I noticed this started happening after i had my truck in tow mode, but that could be just a coincidence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560273December 15, 2023
STEERING
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, he became aware that the electric power steering was not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559790December 12, 2023
ENGINE
SEE ATTACHED NOTE REGARDING THE 3.6 PENSTAR ENGINE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559493December 11, 2023
ELECTRICAL SYSTEM, SEAT BELTS
The incident was the seat belt indicator light came on while driving. Brought it to the dealership and they determined the control module under the driver’s seat needed replacement. I was told the air bags would not deploy if I got into an accident. Not sure other owners have had the same problem. I have read on line that there are numerous rear window leak issues which accumulate water on the floor that could interfere with the control module. It would be nice if ram would investigate the situation to determine if the control module acted on itself or water from the window leak contributed to the malfunction. To date both the rear window and control module has been replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559314December 9, 2023
UNKNOWN OR OTHER
Since purchase of the vehicle in 2019, the truck has experienced this issue. When slowing down to a stop, the vehicle shifts goes out of gear (similar to neutral) and displays an error requiring the driver to shift into drive and then back into gear. It does this all the time, sometimes placing me in compromised situations in an intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559144December 8, 2023
AIR BAGS
Was in a head on collision going 40-45 mph. Hit a guard rail head on and airbags did not deploy
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11558707December 6, 2023
POWER TRAIN
Wheel bearings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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