Ram 1500 Complaints (2022)

637 consumer complaints on file.

#11512381March 17, 2023
VISIBILITY/WIPER
Defrost does not clear a frozen windshield unless it is above zero and on Max (7) setting. Not enough airflow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512254March 16, 2023
STRUCTURE
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where the vehicle was serviced under NHTSA Campaign Number: 22V904000 (Structure) however, the failure recurred. The vehicle was taken back to the dealer, and the dealer sent pictures of the failure to the manufacturer. The manufacturer declined to repair the tailgate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 8,689.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511827March 14, 2023
AIR BAGS
I was in a ft end accident .the estimate was over $8000.00 and the air bags did not deploy. The body shop said this is normal. my grandson was in a accident was the same year make and model .A front end accident and his airbags didnt deploy.both trucks are in body shops 4 8000.00
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11511604March 13, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Vehicle has no heat or defrost vehicle has been in the shop for over 30 days this problem began as soon as the car was leased new at the dealership which was at the end of January
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511105March 9, 2023
ENGINE, SERVICE BRAKES, POWER TRAIN
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509611February 28, 2023
ENGINE
With 2280 miles on it driving down the highway gave me warning engine hot pulled over. The engine shredded every belt on the engine. It's a v6 etrorgue. RAM refuses to pay tow bill but yet no explanation of why it happened. Stranded me 90 miles from home. $700.00 tow bill unsafe truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508010February 18, 2023
UNKNOWN OR OTHER
Less than 500 Miles engine code EOBD injection system failure. Engine stalled. 5149 miles EOBD injection system failure - Leaving stop sign, mid intersection, engine shut off truck stopped, parking brake applied automatically. Restarted, removed brake drove out of intersection. Malfunction light on dash. 5150 battery light intermittent with the above code on. 7538 miles slowed not completely stopped for stop sign. Engine stop /Start stopped. Hit gas no engine possible e-torque only, whine noise. Truck moved but slow. Let off gas,truck stopped rolling, it applied auto brake. Restarted. Long cranking then started. Moved off rail road tracks. Then had no charging. Battery light and just battery voltage. Got home shut off. Checked belts. Restarted ok charging. Note. When truck restarted from first issue I didn't cycle off. Just hit start. 10997 miles stalled at a stop. Set brake and park. Restarted without shutting off. Running without charging battery. Dealer unable to reproduce issue. Also says no codes show that caused issue. Truck currently at dealer. Dealer told to contact corporate. I opened case with them #[XXX]. Truck is in for the 3rd time without being resolved. No warning when this is going to happen. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505364February 3, 2023
ENGINE
Vehicle stalled at low speed while in reverse and once the engine stopped running the emergency brake engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505192February 2, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is an update on my Ram, 114499224 case. Yesterday Feb 1, 2023 I drove about 6 miles from my house and as I turned left in a mall parking lot my truck engine shut of and when I touched the brake the transmission went abruptly into park and the emergency brake activated. I got the truck started and after a brief stop at the mall I drove back home, and only about a half mile from my home and as I was turning off a main road into my subdivision the truck shut off again and the emergency brake activated and the transmission went into park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504795January 31, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After reviewing all the correct settings to engage alert and braking on the Ram Limited the vehicle under no circumstances will provide an alert or engage braking. In 4 months and 4,000 miles of driving several errant drivers have come within a foot of the truck and several pedestrians have stepped in front of our path. It will not alert to any issues. I opened a case with Stelantis and they have the nerve to say you can call after a wreck and tell us later if it failed. They have no testing allowed and no software to calibrate. Many people on Ram forums even in my home town of San Diego are making this same claim. We have the feature on our older Mercedes and it works very nicely and is something we paid a great deal extra for. Stelantis is hiding behind a known issue and both dealers that have tried to diagnose it were told to send the truck home as is. This feature saves lives it's a priority feature. Just today after leaving the dealer 60 miles from our house a car changed 4 lanes in front and I had to slam on the brakes. No intervention from the truck happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504765January 31, 2023
POWER TRAIN
My vehicle is equipped with a dial for gear shifting. While stopped at a light I was adjusting the radio. As I took my foot off the brake but before I placed it on the accelerator I was also moving my hand from the radio controls back to the steering wheel. During the transition it brushed across the shifting dial causing the vehicle to shift from drive to reverse. I feel this could have caused an accident had I not realized what I had done and put my foot on the accelerator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504160January 28, 2023
SUSPENSION, WHEELS, SERVICE BRAKES
The vehicle’s wheel, brake, suspension, and electrical systems have all failed since June 2022. The wheel and suspension systems have been attempted to be repaired multiple times by two different Chrysler Dodge dealerships. To no avail, no resolve. In fact while I was driving the highway after picking up the vehicle this last time, the tailgate opened and triggered the backup camera emergency brakes. We stopped instantly in the middle of the highway. We didn’t hear or know about a recall until three weeks later when we got a letter in the mail. The dealer we purchased the vehicle from did not reach out. All of the problems associated with the truck have been acknowledged by the dealer, second opinion dealership, and Chrysler. The vehicle is a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503668January 25, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Purchased the vehicle new, after 10,000 miles driving without any problem I hooked up my truck to my snowmobile trailer to tow it on December 21, 2022 for the first time during the evening hours. I setup my vehicles trailer settings to light duty electric brake settings mode and began pulling my trailer. I just turned left onto the road coming up onto a stop sign going slow the vehicle stalled and the emergency truck brakes turned on and the truck shifted into park. I then placed the truck into Tow mode and got onto the expressway without an issue, when I turned off of the expressway I slowly turned right into a business and the truck stalled, emergency brakes went on and truck went into park. I called La Fontaine dealership whom I purchased the truck from, and they could not inspect it for 1 month. I dropped the truck off to them on Jan 16 and finally was able to pick it back up on the 20th evening. They did not test with a trailer, and I was told that everything was working properly. I opened a case number with Chrysler [XXX] and was told on Jan 25th that they spoke with the dealership and there is nothing more they can do, and if there are any more issues take it to a dealership. I have not pulled this trailer again with my vehicle in fear that it will stall and stop on the road creating an accident. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503177January 23, 2023
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sometimes when i go to come to a stop, my truck stalls, engages the parking brake and shift itself into park. this happens before the truck comes to a complete stop and has happened at least half a dozen times. The check engine light has stayed on after a re-start of the vehicle and when this happens the charging light comes on also. Safety was put at risk because this could very easily cause a collision at an intersection, thanfully it hasnt yet. The truck goes into the dealer on jan. 31st to look at the issue. No warning lamps or warnings are ever present prior to the system failure. The check engine light stayed on the last time this happened which was last night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503040January 22, 2023
ELECTRICAL SYSTEM
The wiring harness on the vehicle is fastened to the frame poorly. I had to reattach it with plastic wire/zip ties in 3 different locations. I brought the truck home from being serviced at a RAM dealership and it had a very strong smell of burning plastic when I brought it home. This was not the smell of residual oil but a very definite smell of burning plastic. I brought it to the a different RAM dealership the next day to have the oil change corrected in Buffalo, MN and they didn’t visually see anything from underneath the truck. Since this incident I noticed an oil leak on the front of the engine, another failed plastic wire tie in the engine bay and two others that look as if they will pull from their fastened location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502994January 22, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
Transmission jumped out of gear while on major higway. Vehicle is at the dealership. Three times the vehicle jumped out of gear while driving on a major highway, had to make my way to the shoulder of the road without causing an accident. Dealership has had the vehicle since Dec 12, 2022 No warning lights or messages. Issue accured between Nov 1, 2022 to Dec 12, 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502658January 19, 2023
ENGINE, PARKING BRAKE
The contact owns a 2022 Ram 1500. The contact stated that while operating the vehicle, the vehicle lost motive power and stalled. The parking brake was independently activated. The contact stated that the failure occurred while decelerating and coming to a stop at a traffic light. During the failure, the “Parking Assist and Gear Selector” messages were displayed. The vehicle was driven to the local dealer; however, the mechanic was unable to duplicate the failure or detect the cause of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 695.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502583January 19, 2023
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle crashed into trees. No air bags were deployed. There were no injuries. No Police report was filed. The vehicle was towed to the dealer; however, it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11502460January 18, 2023
STRUCTURE:BODY
My truck is 2 weeks old. I was driving to pick my child up from school, and the sun roof exploded spontaneously spraying glass all over me and causing me to almost wreck the truck. This sounded like a gun shot in my ear and there is glass everywhere. I had to be very careful pulling off the road so I did not get cut or injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502127January 17, 2023
UNKNOWN OR OTHER
Water intrusion into front of cab. Leaking from storage cavity at top of windshield. May have been the cause of failure of heated seat and heated steering wheel assembly. Dealer has been notified of water leak, and has asked for video evidence prior to repair. Further research has stated that other electrical systems (including key safety components) can be damaged by water leaking from above, as well as mold growth in the headliner. There was no warning, and I only happened to notice when entering into the truck on a rainy day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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