Ram 1500 Complaints (2022)

637 consumer complaints on file.

#11521707May 12, 2023
ENGINE, ELECTRICAL SYSTEM
While driving down the road the battery falls rapidly from 14 to 11.8 or less causing the battery light and engine light to come on, and the unit to start losing power and die. The truck has been in the shop several times with still no repairs completed. They have given me back the unit telling me there’s nothing they can do and not sure what is causing it. The ecm data has pulled several codes, but yet the dealer still won’t repair based on those codes. I have been told sorry, there’s nothing further we can do. Mean while the truck continues to die while driving down the road which has put me and my family’s life in danger when the unit just rapidly dies and there’s no time to exit a freeway causing you to shut down the unit in the middle of the road. Hoping you can get it restarted and on your way before someone hit you. This vehicle is unsafe to drive, and has been an on going problem for 10 months now. It’s been in two separate shops and still no repairs and ram care has refused to send a tech out to assist. The unit was taken into the shop for a 3rd time with engine, battery light on while dying and I was told sorry, they don’t have time to look into it. Not it’s back in for the 4th time, and still no repairs have been made. I was told the codes that it’s pulling out the ECM data cost over $15,000 in repairs and they are not going to go that way unless they know exactly which part will fix it issue to take the truck back and they’re sorry. sorry it does not save me and my family‘s life when the unit dies in the middle of a road and someone slams into you on a freeway again. This is putting my families life at risk, which eventually will cause a fatality. Ram still has done nothing. No assistance. I am not out 80k for a unit that is not safe to drive and un tradable!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521239May 9, 2023
ENGINE, SERVICE BRAKES, STEERING
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn’t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11521165May 9, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Ram 1500. The contact stated that while driving at 65 MPH, the Forward Collision Avoidance warning light illuminated. The contact pulled over and parked on the side of the roadway. The contact later restarted the vehicle, and the Forward Collision Avoidance warning light was no longer illuminated. The contact stated that while driving to his destination, the Forward Collision Avoidance feature failed to alert him of another vehicle in front. The brake pedal was depressed to stop the vehicle immediately. The vehicle was taken to the dealer and two other dealers, Whitten Brothers Chrysler Jeep Dodge Ram of Richmond (10701 Midlothian Turnpike, Richmond, VA 23235) and Farrish Chrysler Jeep Dodge Ram (9610 Fairfax Blvd, Fairfax, VA 22031); however, all three dealers were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to Farrish Chrysler Jeep Dodge Ram (9610 Fairfax Blvd, Fairfax, VA 22031) for a third diagnostic test. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520906May 8, 2023
ENGINE
The truck died periodically before or after a stop in the middle of intersections or just driving along. It has been in for inspection multiple times and one recall on it for some processor. It died a week later. Went in for hybrid control processor update which did not correct the issue. Shop said they were unable to duplicate any abnormal condition, no stored or active codes or pending updates at this time. Don't know when this thing is going to get me hurt or worse. No warning lights or messages prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520702May 5, 2023
ENGINE
While driving and pulling a camper, the truck stalled and the park brake activated. The truck would not start again and was stuck in the left lane of a two-way lane road. Luckily no one was following close or they would have rear-ended the camper as no braking occurred- the truck just stalled. We were in an area (Douthat state park) with no cell signal and had to get out of the vehicle on the road to get help. There were no warning at all before the truck stalled. The truck had to be towed to a dealership. The feedback from the dealership is that they need to open up the engine to determine what happened but there is a 3-week wait so I don’t know what failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520176May 3, 2023
ENGINE
While driving at highway speeds. The throttle stopped responding. Had to pull off the side of the highway as the vehicle engine had shut down. Afterwards, no dash lights on in the instrument cluster and the key fob would not initiate any activity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518955April 25, 2023
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 5 MPH, the auto park features independently engaged. The contact stated that the feature would shift the vehicle to park (P), turn the vehicle off, and set the parking brake. The contact stated no warning light was illuminated. The contact stated that the vehicle could be restarted; however, the failure occurred at a traffic signal. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure was intermittent, but it was a recurring failure. The manufacturer had been informed of the failure. The failure mileage was 12,525.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518009April 20, 2023
ENGINE
Engine randomly stalls. This happens while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517975April 19, 2023
ELECTRICAL SYSTEM
Brought vehicle into chevy dealership for interior detail because it wasn't available at nearest dodge and went to go pick it up and the truck would not turn on. Car towed to Dodge dealership and they stated that there Module H was an issue and they replaced that and still isn't working and they don't know what is wrong. Dodge dealership stated that they don't see any negligence on the vehicle done by chevy dealership. Dodge is going back and forth with support team trying to figure out what is going on. Going on the 4th week of vehicle being in the shop with zero answers. Dodge didn't have a rental vehicle available to me and told me id get reimbursed if I went to get a vehicle and now they are stating they aren't wanting to pay. My vehicle is under full warranty. I have contacted the MN state general attorney and filed a claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517925April 19, 2023
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle stalled died while turning left and automatically set parking brake very dangerous while on busy road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517446April 17, 2023
ELECTRICAL SYSTEM, ENGINE
The engine dies while slowing down or immediately following a stop and start, dies in the middle of an intersection or just going down the road. It has died at a railroad crossing. This could be a deadly situation if it happened in heavy traffic since the driver can't get out of the way. It sets the emergency brake. It has to be at a complete stop before we can press the brake, manually unlock the park brake, then start the truck It's been back to the dealership numerous times. They tell me they don't doubt my word, but they can't come up with a solution. They told us it needed an electronic update. They came to pick up the truck this morning4/17/23 to do a scan for more updates. This is very serious!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516065April 7, 2023
POWER TRAIN
The drive train in my truck has multiple issues that have been going on since I bought the truck last December. The rear end has a clunk when making a yield type turn or when applying gas after coasting. This clunk is heard and felt from the driver seat. There is a delay when shifting into reverse from park which gives a clunk when it shifts into gear. The truck is jerky at slow speeds (25mph and below) or when coming to a stop. The throttle has a delay when starting off. You will push the gas to go and the transmission is not ready. It will finally decide to go and give you a strong jerk. Sometimes when coming to a stop there will be a clunk which feels as if you got hit from behind. The engine will shut off before the truck comes to a complete stop during a auto start/stop sequence. I have had the truck in for service twice and both times I was told that nothing is wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516063April 7, 2023
ENGINE
I have had two engine related issues during my year and half ownership of this truck. The first episode was when I was coming to a stop at a red light from highway speeds. The engine started shaking as if it was going to die. I was able to drive off and it was fine for the rest of the drive. The second time the engine actually shut off while making a left turn in a four-way intersection. Luckily there was no cars around because it died in the middle of the turn. It started back up, but it was a long start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515320April 3, 2023
ENGINE
The engine of my vehicle shut down while I was driving. There was not any warning. The emergency brake turned on. The battery light icon turned on. I driving around 25 mph. I was able to pull to the side of the road and restart my vehicle. I was in the middle of the road with traffic in front of me and behind me. I could have been rear ended. I will be taking the vehicle to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514653March 30, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I was backing out of my driveway and the rear view camera and rear sensors didn’t work. Due to vehicle in the road’s location and my mirrors view I could not see vehicle behind me and ran into the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11514524March 30, 2023
VISIBILITY/WIPER, SEATS
Defogger makes windshield unable to see out of have to pull over when driving because the window gets completly fogged
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514462March 29, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ram 1500. The contact stated while his wife was driving 30 MPH, she heard an abnormal noise and the vehicle then stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel pump and the three fuel injectors to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513182March 22, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
My 2022 Ram-1500 V6 Etorque truck has stalled 5 different times. Each time it happened after I had been driving 10 minutes or up to 1hr. Each time I was stopped at an intersection or in stop and go traffic. Twice I was able to restart it in less than 1 min. One time was a few minutes. The other two times it would not restart after several minutes. The Sales person suggested I get out of the truck then lock it and unlock it. After 5 to 15 minutes I was able to restart it. In both cases I had to exit the truck in traffic to lock and unlock it. In all 5 cases I was in traffic when this happened. This problem first occurred a few weeks (480 miles) after I bought the truck. The truck is now into a dealer service shop for a second time for this problem. So far they have not been able to diagnose the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512389March 17, 2023
UNKNOWN OR OTHER
Musty smell coming from the Heating/AC since new. Caused a fellow worker to have sneezing fits. Have tried to alleviate the problem myself. Changed cabin air filter, cleaned an already clean cab even more, added disinfectant to vents….to no avail. Smell is still there. Makes me question when this truck was built and how long it sat outside in a field/lot somewhere?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512383March 17, 2023
EXTERIOR LIGHTING
Headlights are frosted up under 20 degrees Fahrenheit. A frost line appears and will not disappear without cleaning. Then it reappears again. I have never experienced this before with any vehicle. Dims the already dim front headlights, not good for safe driving practices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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