Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11618762October 8, 2024
AIR BAGS, SEAT BELTS
While driving my 2019 RAM 1500 on 12 September 2024 my airbag warning light came on. Shortly thereafter I took my pickup to the RAM dealership's service department to ID the problem. The service manager looked at the airbag warning light and told me that the restraint system works in unison with the seat belt restraint system. So, while troubleshooting the restraint system she pulled on the seat belt multiple times. Each and every time she pulled it with various degrees of force the seat belt failed to lock. She told me that this is a safety issue that needs to be addressed. She went on to say that failure to fix this issue can be very harmful for the driver in a collision where the seat belt restraint fails to lock. She recommended that the vehicle should not be driven until this safety issue is fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618772October 8, 2024
SERVICE BRAKES, SUSPENSION, VEHICLE SPEED CONTROL
My 2019 Ram 1500 is experiencing the exact same issues listed in recall 75B but my VIN number is not part of the recall. The symptoms that it is having are the exact ones listed in your recall from 9/11/24 concerning the ABS and stability control issues. It is very disheartening that there wasn’t a better investigation done on this issue either on your end or on Ram’s end. I’m sure there are plenty more vehicles that are affected that aren’t in this recall. My truck did it as I was going highway speeds (70mph) and the abs and stability control issues also disengaged my speed control as I was on the highway. It was a good thing there wasn’t another car behind me or I would have been struck from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618595October 7, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
Brake module is not working traction control not working and cruise control not work because of brake module not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618119October 4, 2024
STEERING
Heated steering wheel failed. Components and/or wiring melted. This was discovered about 5 months ago and it took that long to get replacement parts because they were on back order. This is a common issue in RAM trucks. If you google you can find the issue in many different articles and Forums, yet no recall on it. Fix is over $1400. It believe the fix is changing a clock spring if it isn't already melted. Mine was melted. This is a long standing RAM issue with back ordered parts. It should be looked at as a recall. It's not a safety issue per say, but seems like a manufacturing defect that is very costly to the customer if they don't have extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617170September 30, 2024
STEERING
The contact owns a 2019 Ram 1500. The contact stated while driving 65-70 MPH and making a turn, the vehicle lost power steering functionality and almost struck a wall. The contact was able to remain in control of the vehicle. The contact exited the highway and pulled into a parking lot, where the contact turned off and restarted the vehicle; however, the failure persisted. The vehicle remained in the parking lot until the following day. The contact replaced the power steering fuse and temporarily disconnected the battery, and the vehicle operated as needed. The contact stated that the failure had been recurring intermittently. The message "Service Power Steering" was displayed. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617238September 30, 2024
ENGINE
Engine developed a ticking sound at idle. Turned out to be broken bolts on the exhaust manifolds which could have caused carbon monoxide to leak into cab of truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616879September 27, 2024
ENGINE
Many vehicles have the exhaust manifolds Crack. Yes it is available for inspection. This could be leaking CO in the cabin of the vehicle. I have talked to the dealership and they confirmed they have many vehicles coming in for exhaust manifold replacements due to them cracking. The vehicle has not actually been inspected by the dealership but exhaust can be smelt from the front of the vehicle. No warning lamps but exhaust is present in the engine bay
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616414September 25, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 RAM 1500. The contact received notification of NHTSA Campaign Number: 24V653000(Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal sound. Additionally, the contact stated that the vehicle failed to start. An independent mechanic diagnosed the vehicle at the residence. The mechanic determined that the vehicle failed to start because it did not recognize that the brake pedal was being depressed. The mechanic related the failure to the recall. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616452September 25, 2024
ELECTRICAL SYSTEM
While driving at various speeds, the instrument cluster has malfunctioned on several occasions. The speedometer, tachometer, engine coolant gauge, oil pressure gauge, battery charge gauge, and fuel gage go to "0" while the center information panel begins to cycle through what seems to be all available messages like "Service Power Steering", "Service Electronic Stability Control", "Service Park Brake", "Service Tire Pressure System", "Service Transmission, Continue in D. Do Not Shift or Turn Engine Off", etc. The current mileage windows shows "NO BUS". Sometime the indicator light on the shift selector would go dark, but not always. In most cases, these instrument cluster returns to normal operation, but the issue will resurface in a few days, especially when the ambient temperature is greater than 95F. I took the vehicle to the Griffith/Gunn Dodge Dealership in Seguin, Tx and they "reprogrammed all modules" and stated that the problem was resolved. It wasn't. I returned and got a full refund. This is a known issue and has been documented on many Dodge Ram forums across many year models of trucks. However, no recall has been issued for this extraordinarily dangerous situation. It is unclear if the problem resides in the instrument cluster, the ECM, or wire harness. I urge the NHTSA to force Dodge to recall vehicles with a known issue. I have a video of the issue while traveling 75 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616258September 24, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2019 Ram 1500. The contact stated while driving 10-15 MPH, the brake pedal was depressed, but the vehicle failed to stop immediately. The Forward Collision Avoidance system activated and prevented the vehicle from rear-ending another vehicle in front. The vehicle was taken to the dealer, where the contact was informed that the VIN was included in NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,297.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616010September 23, 2024
SERVICE BRAKES
I am experience an Antilock Braking System ('ABS') control module software malfunction that disable the Electronic Stability Control ('ESC') system.” There has been a recall but my VIN number was not included. I have taken my truck to a mechanic several times but they are not able to identify the problem. This is an intermittent problem that occurs and can remain disable for weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615355September 19, 2024
ENGINE, UNKNOWN OR OTHER
the truck only has 42,529 miles on it and oil pan is rotted/rusty and starting to leak oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615370September 19, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH, the transmission downshifted unexpectedly. The contact stated that while driving at various speeds, the transmission failed to shift to the intended gear while depressing the accelerator pedal or the brake pedal. Additionally, the contact stated that while accelerating from a complete stop, the vehicle hesitated to respond. The check engine warning light and an unknown warning light were illuminated. The vehicle was taken to an auto parts store, where it was diagnosed and determined that the power train and ABS had failed. The contact became aware that the VIN was included in NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,555. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615265September 18, 2024
UNKNOWN OR OTHER
The rear backup camera either shows a blue screen when the vehicle is put into reverse, or a black screen with the lines for backup guidance. Other times the camera works as intended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615275September 18, 2024
UNKNOWN OR OTHER
Truck takes itself out of gear and goes into Neutral stalling the engine while driving you have to place it in park and restart. Normally happened at slower speeds, turning in an intersection/ slowing to enter a parking lot, accelerating onto ramp. Took it in and couldn't find an issue.said could be a door sensor maybe?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615006September 17, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I was driving my 2019 Ram 1500 Bighorn (60,000 miles) when the wiper blades came on and every possible warning light and error message came on in my truck. I was able to pull over before i crashed. The wipers and warnings lights would not stop, and after that the vehicle shut off by itself. Before this incident the car was taken to University Dodge in Plantation, Fl with a concern of a couple of lights on in my dashboard and to complete a recall, car was given to me after a week and they said everything was fine and the computer was re-setted. A week after, this nightmare happened... and once again I took the car to the dealer, this time they told me that they had to replace the battery and one of the sensors. Today i picked the vehicle and after 20 minutes driving, all the lights came on again and this time the car don't shut off but lost power in the middle of the road putting in risk my life and the car drivers life next to me. After 3 visits to the Dealer this issue is not being resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614716September 15, 2024
STEERING, ELECTRICAL SYSTEM
Electronic power steering has failed with no previous warning signs. I was driving down the road on the highway when the power steering warning light came on all of a sudden and staring was extremely difficult. Power steering temporarily began working again, but within 10 minutes further down the road it went off again, making it very difficult to turn this truck during any turns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614334September 12, 2024
POWER TRAIN
The transfer case warps unproportionary on one side without any type of driver error or reason. There isn't a correct seal which causes water and damage which ultimately damages the cv axel as well . Was checked out by garage and plan on taking to dealer. Temporary fix but needs replaced completely after only 90000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614047September 11, 2024
UNKNOWN OR OTHER
Rear window sliding window frame cracked in two places. Known issue that Ram is fixing for some owners with same model and year vehicle but will not apply extended warranty to my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613721September 10, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, SUSPENSION
Chime comes on. Then displays parksense temporarily unavailable. Then a few seconds later another chime and a display come on and reads service shifter. And if my cruise control is on the vehicle disengages the cruise control. When this happens occasionally will disengage the transmission and I will have to pull over and shut the vehicle off then start it back off. Then it will let me put it back in gear. When the vehicle will also start up sometimes and the shifter will not let me put it in gear. Then I’ll shut it down. Restart it then it will be ok. The vehicle has been in Ram service department 4 times. Twice in Nevada and twice in California. They haven’t been able to rectify the problem. The first time in the shop was back in May. The last time was in August. And it’s going back in Sept 10 th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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