Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11657189April 28, 2025
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
While driving the freeway at 70 mph, the truck flashed a message to service shifter. Windshield wipers starting going on their own, all messages popped up on dashboard, and the vehicle started gradually slowing down posing a safety issue. Speedometer was going from 0-50 mph back and forth and steering wheel was hard to maneuver. I was able to get off the freeway and into the frontage safely. However, turning the vehicle was a hassle and even more so when I tried to drive in to a parking lot to get to a safer area since the truck wouldn’t respond to the gas pedal nor would the steering wheel cooperate. If I wanted to turn it left it jerked on its own to the right. Vehicle shut off on its own and wouldn’t power back on after that. Tow truck had to be called and was told this was a cause of rfh by rear window(shortage caused by leak on third brake light) this happened after it being repaired. Truck was in shop for over two weeks. Today I’m being told it is the rack and pinion system causing this shortage and issue. Awaiting repair quote for that
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657312April 28, 2025
STEERING
On multiple occasions after 10-15 minutes of driving at various speeds, while turning either way, or while driving straight, a “Power Steering Unavailable” warning comes on the dash and steering stiffens and becomes almost immovable. Very similar to NHTSA Recall Number: 19V-016. On one occasion PS faulted while starting into a curve at 50 mph. Steering wheel hardened and nearly caused vehicle to straighten out the curve with me, my wife, and my [XXX] daughter inside. After researching it seems this is wide spread issue that RAM has not addressed passed previous recall. Dealer was called to check for recall but is not covered under current recall. I will be bring it to dealership as soon as possible to officially confirm the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657380April 28, 2025
SERVICE BRAKES, SUSPENSION
De breakes light its somethimes flashing in the panel and my suspensionsistem i pay tochange because its was damage and the garanted didnt apicate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656845April 25, 2025
ELECTRICAL SYSTEM
My 2019 Ram 1500 Laramie truck started throwing a check engine light recently while also occasionally being put into "battery saver mode". I went to the dealership to have it checked. The issue is a malfunctioning alternator / generator unit (Mobile Generator Unit) which is a key component of the eTorque system. The dealer said the repair protocol is to replace the MGU. The problem is that there are literally no parts available in the US with no known ETA. The best approximation is 6 months or more. The waitlist is literally more than 3,000 customers. There is clearly a problem with the part and it seems like they aren't currently producing any more which is growing the problem. So, I'm now left with a very bad option - continue driving the truck and risk the MGU failing at any point and causing a serious accident. I have been in a vehicle on the highway when the alternator fails and all electrical systems shut down. It was terrifying for me and my family and we were very fortunate to avoid injury. My other options are to either not drive the truck and wait (not a viable option) or be forced to sell the truck which I would rather not do since it's fully paid off and should go many more miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656889April 25, 2025
ELECTRICAL SYSTEM
The “alternator” is failing on these pickups. The Dodge Mopar says it’s back ordered by 5,000 units of these! 5,000! And have no date to tell you when it will be available . As I scour the internet, 1000’s of people are stranded with almost new pickups , with no way to fix them. We are one of them. I don’t understand how Dodge can be trusted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656224April 23, 2025
ELECTRICAL SYSTEM
Instrument panel display screen is often blank, or unreadable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656032April 22, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
04.22.25- back to back stalls on left hand turns within a 1 mile trip First stall landed me in a ditch less than foot from an oak tree. Coasted a bit before a sudden stop. Second stall allowed me to make it to side street before it abruptly stopped. Prior drive previous day had no issues and no warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655712April 20, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Engine failure after fuel pump recall replacement(37,500 miles). My fuel pump had a mandatory recall. I drove my truck in and everything was running perfect. I drove the truck less than 100 miles after the fuel pump replacement recal and it started to make nocking sounds and the gas was lagging , not accelerating normal. The gears were not shifting normal but rather jerking in and out of gears at different RPM's. I was on the highway in CA and I was scared that I was gonna hit someone or be hit myself from the gas lag and jerky shifting. I drove back into the dealership again 100 miles after the fuel pump replacement. I was charged $288 dollars for them to tell me I needed a new engine. No engine lights or warnings. Now 100 miles after the fuel pump replacement and 2 months out of warranty they wanted $22,000 to replace my engine. They said they would do me a favor and replace it for $4300 since I was 2 months and 1500 miles past my warranty. Now I'm left without a truck 100 miles after the fuel pump replacement. I couldn't afford a rental car and they didn't have any for me to rent at the dealership. I was soon fired from my job as I was scrambling to find $4300 just laying around. Now I don't have a job and $4300 plus $288 in debt on my credit card at 22% interest. These same fuel pumps have already had class action lawsuits on them for earlier models. Metal shavings were being produced within the fuel system. The other problem being reported was over heating from the connector rod to the crankshaft. The connection was overheating and causing bearings at the connection to fail. Once that happens 1 or more cylinders stop pumping correctly and the engine blows. So there are 2 possibilities for this engine failure. I am certain that my car was damaged by 1 or both of these poor engineering mistakes. They could have hurt or killed someone and they are hiding the real problem until they get caught.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655607April 19, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
This is the second random stall event for this vehicle. 2019 Ram 1500 with 33,300 miles. Yesterday, 4 /18/25, while taking a left turn from a parking lot at low speed, the vehicle lost all power. I was able to coast to the side of the street. Put the vehicle in park, waited approximately 1 minute, vehicle restarted and seemed to run fine. The first time it stalled it was towed to the dealer and since they could find no stored faults, there was nothing they could do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655367April 18, 2025
AIR BAGS, SEAT BELTS
Ive had the truck for 3 months and airbag light came on. Had it diagnosed to find it has a bad sensor in the seatbelt pretensioner that is stopping the passenger airbag from deploying and the seatbelt from locking. This is a major problem and should be a recall as I had it fixed and paid almost $600 to have replaced. I've called Stelantis and they offer no help as if it becomes a recall in the future they will possibly reimburse me they say.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654722April 15, 2025
UNKNOWN OR OTHER
The WiFi works on my truck but I have never set up an account or purchased it. I bought Ram 1500 new in 2018 (2019 truck though) and have owned it the entire time. I have called At&t multiple times and even went into one of their stores, they have run my vin, the IMEI # and the ICCID number and can find nothing on their end and say there is not an account. Yet, it is connecting to the At&t network. I have run speed tests that prove this and connected with both my phone and laptop. I took it into the dealership and they could not help either, just stated that is is weird. At&t has forwarded me to multiple people including stellantis, siruis gaurdian, and ram connect all of whom could not help. There are some other things going on with other devices that make me believe someone who had access to the truck may have done something and is using this to track me or access other data.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654384April 14, 2025
FUEL/PROPULSION SYSTEM
It is 4-13-2025, current milage 40,000. 2019 Ram 1500 classic Hemi 5.7 Bighorn 4x4 crew cab short bed. I have had an ongoing problem with fuel refilling for over a year and after 26,000 miles. I contacted Gary Barbera in Phila PA with out any info if this will be still under warranty. Refilling less than 0.5 gal and the pump shuts off. No codes, No check engine light. This has been a headache with no answer. I found a service bulletin to adjust the fill neck and that was unsuccessful. Everything online is leaning to roll over valve and the dealership wont touch it or explain if warranty still applies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654188April 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving down a curving mountain highway above 70 mph, the gauge cluster displayed “shift to park” or “shift to drive” I don’t recall exactly. The transmission then downshifted dramatically, perhaps into 3rd gear, then the motor shut off.Thankfully, I successfully merged through heavy traffic to the narrow shoulder but the truck would not restart. After over 30 minutes of attempts (fuel tank above half)I called a tow truck. My family climbed up the hill to get a safe distance from the road. It was cold and dark and things could have gone much worse. Ram owners on internet forums have described this exact problem many times and it’s clear that this is a wide spread safety issue. This is the second time the truck had lost power while driving in the same manner. The first time the dealer could not replicate the issue while it was under warranty and returned it to service. No I’m out of warranty, need a new transmission at largely my own expense and there are zero available in the country. The dealer has my truck for an “indefinite” time period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653809April 10, 2025
ELECTRICAL SYSTEM, ENGINE
My alternator went out driving down the interstate. No indication that it was bad up until it died. Has been sitting at a dealership for about a month due to this particular part having almost 3000 on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653139April 7, 2025
UNKNOWN OR OTHER
The rear widow is leaking water into the cab a wetting the seats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653143April 7, 2025
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
I purchased a 2019 Ram 1500 in November and have since been unable to pass state inspection due to several issues with the vehicle. I have contacted the dealership three times to request repairs, but they have repeatedly told me there is nothing they can do. I reached out to the Massachusetts Lemon Law, and they advised me to contact a lawyer immediately. The problems preventing my vehicle from passing inspection include excessive play in the bushing of the right front upper control arm, excessive play in the ball joint of the right front lower control arm, issues with both front struts, and excessive wear on the stub shafts of the front differential assembly, necessitating a front axle replacement since a kit is unavailable. Additionally, both front axle shafts need attention, and I require four-wheel spacers to prevent tire rubbing, as well as four fender flares. Within the first 30 days of purchase, I informed the dealership about the truck's tires not passing inspection. They acknowledged the tires were worn but claimed they still passed. When alignment issues arose due to bad ball joints, the dealership insisted the ball joints were up to spec. Unsatisfied, I sought a second opinion from another Dodge dealership, which confirmed the ball joints were faulty and identified additional issues with the front axles, struts, control arms, and front differential assembly. I provided this information to the original dealership, seeking repairs, but was again told there was nothing they could do. I have documented all my communications with the dealership and their responses. At the time of purchase, I received a powertrain warranty through Zurich that covers the front axles and front differential assembly. However, the dealership did not provide an inspection report or certification of the vehicle's condition when I bought it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652770April 4, 2025
ENGINE
Camshafts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652714April 4, 2025
ENGINE
These are exact words from dealer. “PULLED VVT FROM MOTOR AND FOUND A LOT OF METAL SHAVINGS ON IT. AS SHOWN IN VIDEO AND PICTURE. FOUND TSB S1709000010 - REV B. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. AS PER TSB, NEED TO REPLACE MOTOR DUE TO METAL SHAVINGS INSIDE OILING SYSTEM. THE DEBRIS MAY CLOG OIL PORTS INSIDE MOTOR AND CREATE ISSUES IN THE FUTURE. Correction: NEED TO REPLACE LONG BLOCK” “CUSTOMER STATES HIS VEHICLE IS TICKING MORE WHEN THE VEHICLE IS WARMED UP. CUSTOMER IS AWARE OF 250.00 ON DIAG. CUSTOMER IS AWARE OF 3-5 DAYS OUT ON DIAG. Cause: HEARD THE TICKING NOISE IS COMING FROM THE RIGHT SIDE OF ENGINE. NEED TO REMOVE RIGHT CYLINDER HEAD TO INSPECT LIFTERS. FOUND CYLINDER 6 HAS A SLIGHT MISFIRE WHICH IS CORRESPONDING TO THE TICKING NOISE.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652217April 2, 2025
ENGINE
Lifter ticking in 3.6l pentastar
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652270April 2, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the vehicle jolted and failed to maintain the intended speed while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a stuck valve lifter and that the cam phaser needed to be replaced. The contact was informed by the local dealer that the parts were on backorder and there was a waiting list for vehicle owners. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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