Ram 1500 Complaints (2019)

1,496 consumer complaints on file.

#11670974July 3, 2025
ENGINE
As we were driving and pulling a 32 foot trailer battery died, luckily we were able to stop safety and charge battery and bought a new battery to get us home. The Mopar 48‑volt motor‑generator unit (MGU)—often referred to as the “eTorque alternator died. There is a back order of currently 4800+ and months to get this part in order to fix a truck that doesn’t start without it. How is this not a recall? This is highly unsafe if we hadn’t been watching the battery voltage as we were driving and noticed it was getting dangerously low potentially causing a huge pile up accident on the freeway with our trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670390June 30, 2025
ELECTRICAL SYSTEM, ENGINE
E torque alternator generator failure, loss of power while driving to all vehicle electrical systems. Part is on national backorder. Reading forums this has been an issue with ram on failure and backorder issues for over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670244June 30, 2025
UNKNOWN OR OTHER
cam shaft failure on 2019 ram bighorn with 127,000 miles. this is a known issue with multiple class action lawsuits and nothing is being recalled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669540June 26, 2025
ELECTRICAL SYSTEM
The alternator failed suddenly and without warning, leaving me stranded on a road with no shoulder during 91°F heat. The vehicle lost electrical power and required a tow. This is not just a standard alternator,it’s a component of the eTorque mild hybrid system and requires both a specific part and a dealer reprogramming (flash) to function. After the incident, I learned that the part is on national backorder with more than 4,000 vehicles waiting, according to multiple dealers and service centers I’ve contacted. Ram has provided no reliable ETA, loaner, or support option. This is a critical failure that completely disables the vehicle and creates a dangerous safety situation, especially in high temperatures or in areas where pulling over safely is not an option. I was without air conditioning or any form of engine power while exposed to traffic and heat, and had to wait a prolonged time for a tow. This appears to be a widespread issue with Ram eTorque vehicles, particularly the alternator/starter-generator assembly. The required flash must be performed by a dealer, so no aftermarket or independent fix is currently viable. Ram has not issued a recall or taken accountability for this dangerous and increasingly common failure. I am filing this report to request investigation into the failure rate of these eTorque alternators, the supply chain delays that make timely repairs impossible, and the complete lack of contingency support or guidance for affected customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669550June 26, 2025
ENGINE
Engine failure with no warning — cylinder #7 collapsed, pushrod broke, and exhaust manifold cracked at only 68,000 miles. This is a known issue with 5.7L HEMI engines, particularly involving defective lifters and camshafts. These failures can result in total engine loss, potential stalling at speed, or permanent engine damage. I am reporting this due to concern over the growing number of similar failures in Ram trucks with low mileage, which may indicate a design defect. FCA/Stellantis has denied goodwill assistance despite low mileage and well-documented cases. This could be a safety issue if engine failure occurs while driving. Please investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669135June 25, 2025
SUSPENSION
I have what seems to a manufacturing issue with my ram 1500. The air suspension will not stay inflated after taking it to the dealership. They cited no issues but the problem continues to take place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667519June 17, 2025
ELECTRICAL SYSTEM
I was at a stop light and I got a warning light and a check engine light that said service shifter. After that, it wouldn’t shift gears and I was stuck in 1st gear. I pulled over and got a service tire pressure light, 4WD temporary unavailable light, service airbag light, ESC light, parking light. The vehicle was also sputtering and the cooling fan came on full force.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667191June 16, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Our screen turns black, the heat is activated and the windows lock. Dash notifications for ABS flash along with others including blind spot notifications. This occurs while driving. This is a major distraction and concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667298June 16, 2025
STEERING
The steering wheel get hard to without warning and is very difficult to steer. EPS GEAR, Rack and Pinion defect. While driving at highway speeds the steering wheels get hard and impossible to steer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666880June 14, 2025
STRUCTURE:BODY, SEATS
2019 ram 1500 big horn rear back lite leak. Anytime it rains it pours from the frame where it has developed two cracks on either side of the power sliding window. Dealer states it needs replaced after resealing the window and the 3rd brake light. Dealer states Ram will not pay for the replacement even though there is an extended warranty for 8 years or 150k miles on the backlite. I have opened a case with customer care...all they do is mediate between you and dealer they have no access to TSB bulletins or service records. TSB bulletin located on NHSTA site states replacement. Dealer states they only reseal and that the one I can see is outdated. Dealer wrote on last service record that the backlite needs replaced. Note: there is a electronic hub located behind the seats. Also, potential mold growth as the vehicle has a persistent musty smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665908June 9, 2025
STEERING
I was driving my truck down the road and the power steering went out. I pulled over in a parking lot and turned the truck off. I waited about 5 minutes and restarted the truck; the power steering came back. I proceeded to head home, and the power steering locked up and the truck would not turn at all. I was in a residential area and was able to stop as far right on the road as I could. I again turned the truck off and waited about 5 minutes and restarted the truck. The power steering worked for me to get the truck home. I took the truck to a Dodge dealership and was quoted $4100 for parts and labor. I feel that the research that I have done warrants the dealership to repair the truck. There are safety recalls for my make, year, and model, just not my Vin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665633June 8, 2025
STEERING
- I like to report that my Ram 1500 Classic has been having issues with steering since March 2025. I had around at that time 78k miles on the truck give or take. I took the truck to the dealership where I purchased it (Brown Daub Easton PA). They claimed that everything I told them about the Truck was perfectly fine and they had multiple people test drive the truck with no issues. I explained that the steering would be very hard to execute a turn left or right and at times it would even feel like it "skipped" in the steering. I can tell I have slightly new wheels at the time of this issue. The only thing they noted was my rear passenger tire tread was a little more worn compared to the other three. I took the Truck home very disappointed and the problem actually seem like it went away for a few days. Then the problem began to show again and the turning aspect is becoming more difficult. Recently while driving on the interstate my steering was affected just changing lanes at 65 mph where the need to use both hands was troublesome. The truck itself had jolt where I never encountered. - - I believe that driving this truck is very dangerous and taken it to the dealership where I have a warranty appears to be impossible to identify the root issue. - I have only taken it to the dealership once and its scheduled to go back to the home dealership on the 12th of this month for another check. -There are no warning lamps/messages. Problem recently started in March 2025 at or above 78k miles. - I believe that the issue could be related to the power steering motor or the Electronic power steering noted on this site. The examples or causes fall very close to the same feeling I get while driving this vehicle. This is my first experience where I have noticed a loss of power steering in driving 28 years of driving various pick up trucks be my own, military grade trucks, and work trucks. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665530June 7, 2025
UNKNOWN OR OTHER
High pressure fuel pump failed causing a fuel system failure. The truck would not start and was towed to dealership. The dealership will not repair the recall since they will only use Mopar parts and none are available in the US.Other brand parts are available but they refuse to use them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664750June 4, 2025
UNKNOWN OR OTHER
On 6-4-25 I was idling around a parking lot and my Ram truck SUDDENLY ACCELERATED by itself and took off....I slammed on the brakes and swerved to the side of the vehicle in front of me in case the truck didnt stop. The brakes squealed to a stop. Just in front of me was 4 lanes of traffic I would have driven across if the truck hadn't stopped...with 2 GRANDKIDS with me! It was not driver error and my floor mat was not in the way and I had not been using cruise control that day . But I did just have the truck in the shop a few days earlier for a recall on a software update
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664951June 4, 2025
STEERING
I just got off the highway where I was driving 65mph. I was drive down the road with a passenger making a right hand turn. In the middle of the turn the power steering stopped working and I proceeded to go straight. I was able to stop before crashing into a wall. I couldn’t only imagine the pannic of losing power steering at 65mph on a high way. The dealer said I need a $3,000 rack and Pinion. All over the internet it shows the 2019 ram was built with a faulty power steering and a lot were recalled. I don’t see how the recall didn’t make it to my vehicle but it almost caused a huge accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11664491June 3, 2025
STRUCTURE:BODY
I am experiencing the EXACT same problems with my truck as recall 22V904000 (ZB8). Dodge refuses to make the repair under the recall. Dodge claims my VIN# is outside the recall range. But...I am experiencing the exact same problems associated with the recall. Please tell Dodge to extend the recall to my vehicle. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664628June 3, 2025
ENGINE
Valvetrain and camshaft failure causing misfires in the engine. Safety related issues are possible stalling, overheating, or loss of power can lead to accidents, injuries, or even fatalities. Engine problems can also affect other crucial systems like braking and electronic stability control, further increasing the risk. The stellantis service bulletin B09 FSAR-TSB-5485 clearly shows that their malfeasance across multiple years and vehicle makes, Are not only causing consumers financial burden but could lead to serious physical burden if something happens while driving. My Ram 1500 is in the shop being checked by my own mechanic my check engine light came on which prompted me to get it checked but my mechanic has informed me that the code being thrown is only reading for cylinder 4 and that the entire side of 2, 4, and 6 are misfiring because of this issue which is giving misleading codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664291June 2, 2025
ELECTRICAL SYSTEM
The PCM has completely shut down, the truck has 50k miles, has been serviced regularly, and is in excellent condition. 2021 and newer models have been recalled due to the same issue but not 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664435June 2, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ram 1500. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display an image on the screen. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V191000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663385May 28, 2025
ENGINE
While changing the oil in my truck I noticed that the oil pan was severely corroded, I mean badly. I looked around under the rest of the truck and there really wasn't any corrosion anywhere else that I could see. I looked online and found out that this is a huge issue with these types of vehicles and the corrosion will get so bad that the vehicle will weep oil which puts the engine at risk but is also horrible for the environment. I took the truck to the dealership and the service manager explained to me that they are well aware of the problem but Ram refuses to do anything about it and claims it's caused by environmental factors. Funny how those environmental factors only affect the oil pan and nothing else on the truck. As I stated, this is a huge potential issue for the environment because Ram is well aware of this but refuses to address it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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