Porsche Macan Complaints (2017)

71 consumer complaints on file.

#11235314July 27, 2019
SERVICE BRAKES
PORSCHE MACAN HAS LONG BRAKE PEDAL TRAVEL. MANUAL SAYS ONE THING AND REALITY IS ANOTHER. I HAVE HAD CAR TO 2 DIFFERENT DEALERS AND BOTH SAY IT'S NORMAL-TRUST ME IT'S NOT AT ALL SATISFACTORY. IT'S JUST A MATTER OF TIME BEFORE I WILL HAVE AN ACCIDENT GOING INTO GARAGE. GOING UP SLIGHT INCLINE INTO GARAGE CAUSES CAR TO DOWNSHIFT AND ACCELERATE AND WITH LONG BRAKE TRAVEL RECEIPT FOR DISASTER. SAT IN 2019 MACAN TODAY AND BRAKE TRAVEL IS WHAT YOU WOULD EXPECT VERY LITTLE TRAVEL. IN CONCLUSION PORSCHE KNEW THEY HAD A PROBLEM IN 2017 AS IT IS NOW FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187464March 18, 2019
SERVICE BRAKES
BRAKE TRAVEL TENDS TO BE INORDINATELY LONG BEFORE SHOWING SIGNS OF SLOWING THE VEHICLE. TENDENCY IS TO THEN ENGAGE ABRUPTLY AS THE DRIVER REACTS TO LACK OF STOPPING. DEALER INDICATES THIS IS "NORMAL". IT MAY BE NORMAL BUT NOT PARTICULARLY SAFE. YOU CAN "PUMP" THE BRAKES AND MITIGATE IT SOMEWHAT BUT THAT'S NOT NORMAL BEHAVIOR. I WILL ENTER A DATE BUT THIS IS AN EVERY DAY OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130906September 24, 2018
ENGINE
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER AND THE "ENGINE CONTROL FAULT" INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOUR OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (GARBER AUTOMOTIVE ROCHESTER, 3955 W HENRIETTA ROAD, ROCHESTER, NY 14623) ON SIX OCCASIONS, BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131005September 24, 2018
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
WAS PULLING INTO A PARKING LANE, AT A SHOPPING CENTER WITH MY FOOT ON THE BRAKE, READY TO PUT THE VEHICLE IN PARK, WHEN THE CAR SUDDENLY FELT AS IF IT LOCKED DOWN BRAKES FAILED AND THE ENGINE ACCELERATED OUT OF MY CONTROL HEAD ON INTO ANOTHER VEHICLE PARKED ACROSS A DIVIDER. I HAD NO CONTROL OF STEERING OR BRAKES .. THE CAR FLASHED A POWER STEERING FAILURE.. AIRBAGS NEVER DEPLOYED, AND MY VEHICLE SUSTAINED OVER $8,000 IN DAMAGES. I HAD ASKED FOR DATA REPORT THAT PORSCHE EXTRACTED FROM MY CAR WITH NO RESPONSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11111150July 13, 2018
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE LOWER STEERING COLUMN ASSEMBLY AND LUBRICATED THE BRAKES. ALSO, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEEPED AND THE "NO OIL" MESSAGE ILLUMINATED. THE STEERING WHEEL FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND THE CONTACT WAS AWAITING A CALL BACK. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V289000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099216June 1, 2018
SERVICE BRAKES
IT TAKES WAY TOO MUCH BRAKE TRAVEL AT SLOW SPEEDS FOR THE BRAKES TO CONSISTENTLY START ENGAGING. THIS IS ESPECIALLY AN ISSUE IN PARKING SITUATIONS: GARAGE PARKING, PARKING LOTS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040800October 28, 2017
VISIBILITY/WIPER
THE CAR WAS PARKED IN THE GARAGE AND THE PANORAMIC ROOF WAS SUDDENLY SHATTERED WHILE I START TO DRIVE THE CAR ABOUT HALF MILE. AT FIRST, I THOUGH IT LOOKS LIKE IT WAS FROZE BUT THE GLASSES START TO FALL APART. THE CAR IS NEW, I JUST BOUGHT IT FOR 3 WEEKS WITH 700 MILES ON IT. NO STONES OR ROCKS EVER HIT THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035582October 23, 2017
VEHICLE SPEED CONTROL
I HAVE A NEW 2017 PORSCHE MACAN AND HAVE NOTICED THAT THE DIGITAL SPEEDOMETER IS NOT ACCURATE. DEPENDING ON HOW FAST YOU ARE GOING THE VARIANCE IS UP TO 3 MPH OFF. THE ANALOG SPEEDOMETER IS VERY HARD TO DETERMINE YOUR SPEED BASED ON ITS DESIGN, HENCE THE DIGITAL ONE SHOULD BE 100% ACCURATE. HAVE YOU HEARD OF THIS ISSUE OR HAVE SEEN IT IN YOUR MACAN TESTING? I HAVE TAKEN TO DEALER AND THEY NOTICED IT AS WELL AND TESTED OTHER MACANS AND DID THE SAME THING. SO, DEALER IS SAYING THERE IS NOTHING THEY CAN DO AND SPEEDOMETER MEETS GOVERNMENT SPECS/GUIDELINES WITH TOLERANCES ALLOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034788October 20, 2017
SERVICE BRAKES
I HAVE A 2017 PORSCHE MACAN AND SINCE HAVING THE CAR IN MY POSSESSION, THIS VEHICLE HAS A LONG BRAKE TRAVEL AND AT A FEW POINTS, I WAS NOT SURE THAT I WOULD BE ABLE TO STOP THE CAR ON TIME. FOR INSTANCE, WHILE APPROACHING A STOP SIGN, I BEGAN TO PUSH DOWN ON THE BRAKES ONLY TO APPLY ALL FORCE TO MAKE THE VEHICLE COME TO A FULL STOP-LUCKILY I WAS NOT ON A BUSY STREET BECAUSE I COULD NOT GET THE MACAN TO STOP BEFORE THE STOP SIGN. THE DISTANCE THE BRAKE PEDAL TRAVELS BEFORE THE BRAKES ACTUALLY ENGAGE IS VERY LONG. I AM QUITE DISAPPOINTED IN THE NEEDLESS EXTENT OF TRAVEL. MY VEHICLE IS CURRENTLY BEING SERVICED AT MANHATTAN MOTORCARS IN NEW YORK. WHEN INFORMING THE SERVICE CONSULTANT OF THIS ISSUE, I WAS LATER TOLD THAT "HE CANNOT RAISE THE PEDAL" AND LEFT IT AT THAT. ONE WOULD EXPECT MORE OUT OF PORSCHE CONSIDERING THE REPUTATION THEY TRY TO UPHOLD SO STRONGLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992795June 2, 2017
SERVICE BRAKES
BRAKES ARE VERY SPONGY AND NEEDS TO BE PUMPED TO GET IMPROVED BRAKING. VERY RISKY IN SLOW SPEED DUE TO NO TIME/SPACE TO PUMP THE BRAKE. SEVERAL CLOSE CALLS DURING THE PAST FEW MONTHS. I TOOK THE CAR TO DEALER ON 5/15/17 TO CHECK. DEALER REPORT THAT THE BRAKES ARE NORMAL! I UNDERSTAND THAT ARE MANY COMPLAINTS BY THE MACAN OWNERS IN THE MACAN FORUM. PLEASE LOOK INTO THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980047April 24, 2017
SERVICE BRAKES
I HAVE A 2017 BASE. THE DISTANCE THE BRAKE PEDDLE TRAVELS BEFORE THE BRAKES ENGAGE SEEMS VERY LONG. ABOUT 1/2 WAY DOWN. THE BRAKES THEN WORK FINE. IF I PUMP THE BRAKE ONCE THE PEDDLE SEEM TO RISE TO AN ACCEPTABLE LEVEL AND THE BRAKES SEEM STRONGER. I TOOK IT TO PORSCHE AND THEY SAID THE BRAKES ARE FINE. THE ONLY TIME I HAVE EVER ENCOUNTERED THIS BEFORE IN OTHER CARS IS WITH AIR IN LINE OR BAD MASTER. HAS ANYONE ELSE HAD THIS PROBLEM ? IT TAKES EXTRA TIME FOR THE BRAKES TO ACTIVATE WHICH CAN LEAD TO AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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