Pontiac Torrent Complaints (2007)

243 consumer complaints on file.

#10484865November 15, 2012
ELECTRICAL SYSTEM
I WAS ON MY WAY TO WORK AND I STARTED SMELLING GAS THAT WAS NOT MY FIRST TIME BUT THE CAR HAD NEVER JUST STOPPED ON ME BEFORE BUT THIS TIME IT CUT OFF AND WOULD NOT START BACK UP SO I THOUGHT IT WAS MY STARTER BUT I KNOW NOW THAT IT WAS NOT MY STARTER BY WHAT GM SAID ABOUT THE RECALL I SURRENDERED MY CAR CAUSE I COULD NOT AFFORD TO MAKE MY PAYMENTS AND GET MY CAR REPAIRED IF I WOULD HAVE KNOWN WHAT WAS GOING ON I WOULD HAVE BEEN TOOK IT TO THE DEALER I SPENT A LOT OF MONEY ON THAT CAR I FEEL THAT IT IS ONLY RIGHT FOR ME TO BE REIMBURSED FOR NOW I AM WITHOUT A CAR SO I NEED SOME KIND OF REIMBURSEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484681November 14, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL. THE ODOR WAS PRESENT AT ALL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. HE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL BECAUSE THE VEHICLE WAS REGISTERED IN ONE OF THE STATES AFFECTED BY THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484096November 13, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHEN INSIDE OR STANDING OUTSIDE OF HIS VEHICLE HE WOULD GET A STRONG SCENT OF GASOLINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 76,000. ....UPDATED 12/20/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484476November 13, 2012
FUEL/PROPULSION SYSTEM
BEGAN TO EXPERIENCE A STRONG FUEL ODOR FROM THE CAR WHEN IT IS PARKED. LOOKED UNDER IT AND THE FUEL TANK IS WET W/ FUEL. LOOKED ON INTERNET AND SAW A RECALL FOR A CRACKED RETURN PORT ON FUEL PUMP. CAR WAS SOLD AND HAS BEEN REGISTERED IN AZ ALL IT'S LIFE. CALLED DEALER AND WAS TOLD THAT THERE WAS NO OPEN RECALL ON THIS VIN. CALLED GM AND WAS TOLD THE SAME ABOUT THE VIN. VERY FRUSTRATING!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482762October 31, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL PUMP MODULE WAS FRACTURED AND LEAKING FUEL. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN THE RECALL BECAUSE THE RECALL HAD NOT YET STARTED. THE CONTACT STATED THAT THE RECALL DID NOT SAY IT INCLUDED VEHICLES IN THE STATE IN WHICH SHE RESIDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. ..UPDATED 11/14/12 *BF THE CONSUMER STATED AS OF 11/12/2012, GMC WILL NOT PAY FOR THE REPAIRS EVEN THOUGH IT IS DEEMED UNSAFE BY THEIR MECHANIC. GM SAID ON 9/29/2012 THEY WOULD MAKE THE FREE REPAIRS AS STATED IN THE DETROIT NEWS BUT, HAVE DENIED THIS. THE CONSUMER WAS OFFERED A DISCOUNT FOR THE REPAIR AT 699.05 PLUS TAX BY THE DEALERSHIP. UPDATED 12/4/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481273October 20, 2012
FUEL/PROPULSION SYSTEM
GAS WAS LEAKING SO I HAD IT REPLACED! NOW THERE IS A RECALL FOR THE FUEL PUMP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481163October 19, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL BEING EMITTED FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED FUEL LEAKING FROM UNDER THE VEHICLE AND ONTO THE GROUND. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) BUT WAS ADVISED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478774October 5, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE PARKED, FUEL FUMES WERE EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE FAILURE ALSO OCCURRED WHENEVER DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL PUMP. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) HOWEVER THE VEHICLE WAS NOT CURRENTLY REGISTERED IN THE STATES MENTIONED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 11/14/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 11/16/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478514October 3, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE SMELL BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN FOR REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 20,500 AND THE CURRENT MILEAGE WAS 20,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478263October 2, 2012
FUEL/PROPULSION SYSTEM
MY CAR HAD ISSUES WITH THE FUEL PUMP/FUEL LINE THAT REQUIRED THEM TO BE REPLACED. IT WAS LEAKING GAS. STRONG GAS ODOR. I WAS TOLD TO TOW IT TO A MECHANIC BECAUSE DRIVING WAS NOT SAFE...COULD IGNITE. THERE WAS NOT A RECALL AT THE TIME, BUT NOW THERE IS IN FOUR STATES...JUST NOT MINE. SAME ISSUES AS THE RECENT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478286October 2, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THE VEHICLE EMITTED A STRONG FUEL ODOR WHILE IT WAS PARKED OR DRIVEN CAUSING THE ENGINE START UP TO DELAY. THE FUEL ODOR PENETRATED THE VEHICLE INTERIOR. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE FAILURE WAS LOCATED AS THE FUEL PUMP MODULE WHICH CAUSED FUEL TO LEAK. THE VEHICLE WAS REPAIRED AND THE FUEL MODULE ASSEMBLY WAS REPLACED. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE MILEAGE WAS 74,702 AND THE CURRENT MILEAGE WAS 75,700. UPDATED 11/14/12*LJ UPDATED 11/15/12. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478289October 2, 2012
FUEL/PROPULSION SYSTEM
THERE WAS A STRONG SMELL OF GASOLINE COMING FROM THE REAR OF THE CAR. TOOK THE CAR TO A REPAIR SHOP AND THEY INDICATED THAT THE PLASTIC PIECE CONNECTED TO THE FUEL PUMP WAS CRACKED. I CURRENTLY BECAME AWARE THAT GM HAS ALL READY ISSUED A RECALL FOR THE 2007 PONTIAC TORRENT REGARDING THIS ISSUE. CURRENTLY, MY CAR IS NOT INCLUDED IN THIS RECALL. I JUST WANT TO INFORM YOU THAT THIS PROBLEM IS ALSO HAPPENING TO OTHER CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478328October 2, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE RETURN PORT OF THE FUEL PUMP MODULE, WHICH WAS FRACTURED. THERE WAS AN OVERPOWERING ODOR OF GASOLINE FUEL FUMES IN THE EXTERIOR AND THE INTERIOR OF THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE CONTACTED AND ADVISED THAT THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) BUT A NOTIFICATION SCHEDULE HAD NOT YET BEEN PROVIDED TO THE DEALER'S. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478106October 1, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE PARKED FUEL FUMES STARTED TO EMIT INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSE THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL SINCE IT WAS NOT REGISTERED IN ONE OF THE STATES AFFECTED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473060August 30, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START AND FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE LINES TO THE FUEL TANK HAD CRACKED CAUSING A FUEL LEAK. THE VEHICLE WAS TAKEN TO A DEALER BUT THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 60,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469981August 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE TOOK LONGER THAN USUAL TO START. THE CONTACT ALSO STATED THAT HE SMELLED A FUEL ODOR WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,000. UPDATED 09/11/12*LJ THE CONSUMER STATED THE LEAK OCCURRED RIGHT NEXT TO THE HOT EXHAUST. UPDATED 09/14/2012
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467961July 27, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT FUEL WOULD CONTINUOUSLY SPILL FROM THE FUEL TANK AND ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE FUEL LINE WOULD NEED TO BE REPLACED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 08-09-12 *BF THE CONSUMER STATED THE LOCAL GMC DEALER SERVICE DEPARTMENT AND PONTIAC CUSTOMER SERVICE. THE RESPONSE FROM BOTH WAS THAT THE VEHICLE WAS OUT OF WARRANTY AND NO FINANCIAL ASSISTANCE WOULD BE PROVIDED. UPDATED 08/09/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467675July 25, 2012
FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR STARTED STALLING WHEN DRIVING, THEN AFTER THAT I STARTED SMELLING HEAVY GAS FUMES WHILE DRIVING AND WHEN CAR IS PARKED ITS SMELLS LIKE GAS REALLY STRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466688July 19, 2012
FUEL/PROPULSION SYSTEM
A STRONG ODOR OF GASOLINE COMING FROM REAR OF CAR WHILE RUNNING AND AFTER TURNED OFF. TROUBLE STARTING CAR ON FIRST TURN OF THE KEY. TOOK TO DEALER AND THERE WAS A CRACK IN THE FUEL PUMP AND HAD TO BE REPLACED. THE DEALER SAID AS SOON AS WE TOOK IT TO BE ASSESSED IT WAS EITHER THE GAS TANK OR FUEL PUMP AND COULD BE VERY COSTLY TO FIX. IF THE DEALERS ARE AWARE OF THIS ISSUE WHY HAS THERE NOT BEEN A RECALL FOR THIS? ISN'T THIS A SAFETY ISSUE? LUCKILY I HAVE THE EXTENDED WARRANTY BECAUSE IT WAS OVER 800 DOLLARS TO FIX. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS PROBLEM, SO WHY HAVE THE PARTS NOT BEEN RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464507July 6, 2012
FUEL/PROPULSION SYSTEM
COULD SMELL GASOLINE FUMES ON OUTSIDE OF VEHICLE AFTER USE. AFTER CHECKING ONLINE, FOUND OUT OTHERS HAD A PROBLEM WITH THE FUEL PUMP OUTLET CRACKING. REMOVED THE TANK AND FOUND THE DISCHARGE FITTING ON THE FUEL PUMP WAS CRACKED. I CANNOT BELIEVE SOMETHING AS SERIOUS AS THIS HAS NOT BEEN ADDRESSED WITH A RECALL. WHEN I TOUCH THE DISCHARGE LINE THE OUTLET FITTING COMPLETELY BROKE OFF. THIS IS AN EXTREME FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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