Pontiac Torrent Complaints (2007)

243 consumer complaints on file.

#10616180July 25, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
THE 1ST THING THAT HAPPENED WAS THE STABILITY TRAC WARNING CAME ON, TOOK TO THE DEALERSHIP, THEY COULD NOT FIND ANYTHING WRONG AND RESET, THIS HAPPENED SEVERAL MORE TIMES UNTIL I TOOK IT TO THE LOCAL GARAGE AND THEY REPLACED A SENSOR. AFTER THAT THE CRUISE CONTROL WENT OUT, WAS INTERMITTENT UNTIL IT NO LONGER WORKS AND THEY HAVE NOT BEEN ABLE TO DETERMINE THE PROBLEM, SO I HAVE BEEN WITHOUT FOR A YEAR. THE NEXT THING TO GO WAS THE DRIVERS SIDE TAIL LIGHT, I HAVE HAD THE BULB REPLACED 4 TIMES, IT LASTS ABOUT A DAY, THE DRIVERS SIDE RUNNING LIGHTS WENT, BULB REPLACED SEVERAL TIMES, THE SHOP HAS NOT BEEN ABLE TO DETERMINE WHY, THE CODE STATES AN ELECTRICAL PROBLEM, SO I DRIVE WITHOUT DRIVERS SIDE RUNNING LIGHTS. HAVE BEEN PULLED OVER SEVERAL TIMES BY POLICE OFFICERS, THEY SAY THEY UNDERSTAND AND TOLD ME TO GET IN TOUCH WITH GMC, WHICH I HAVE DONE. STILL NO RESULT. OH AND I HAVE TAKEN IT TO THE DEALERSHIP, THEY CANNOT DETERMINE, BUT OFFERED TO FIND AND REPAIR FOR $700.00 AND IF GMC EXTENDS A RECALL, I WILL BE REIMBURSED, SO APPARENTLY IN MY ESTIMATIONS, THEY KNOW THE PROBLEM EXISTS. WHAT I AM AND HAVE BEEN GOING THROUGH READS VERY MUCH LIKE PROBLEMS WITH OTHER GMC PRODUCTS THAT HAVE BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611284July 17, 2014
ELECTRICAL SYSTEM, SEATS, AIR BAGS
AIR BAG SERVICE LIGHT ILLUMINATED ON THE DASH. SERVICE AIR BAG MESSAGE APPEARED IN DRIVERS INFORMATION CENTER. ALSO NOTE THAT THE AIR BAG WILL GO ON OFF INTERMITTENTLY WITH SOMEONE IN THE SEAT. A 200 POUND MAN SITTING IN THE SEAT SHOULD RENDER THE AIRBAG OPERATIONAL, HOWEVER, IT STAYS OFF AND LIGHT ON. THIS IS A SEVERE SAFETY ISSUE THAT IN THE EVENT OF A CRASH THE AIRBAG WILL NOT DEPLOY/OPERATE CORRECTLY. ITS RIDICULOUS AND STANDARD FOR GM TO NOT ACKNOWLEDGE THIS IS A PROBLEM AND FIXING IT UNTIL SOMEONE IS KILLED. THIS IS NOT AN EXPENSE A VEHICLE OWNER SHOULD BE EXPECTED TO PAY WHEN IT IS AN OBVIOUS/ BLATANT DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611033July 16, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE, SERVICE STABILITY AND SERVICE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE SPEED SUDDENLY DECELERATED AFTER THE REDUCE ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000 AND THE CURRENT MILEAGE WAS 94,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598931June 17, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WHEN ENGAGING THE BRAKES THE VEHICLE WOULD SHAKE VIOLENTLY AND THERE WAS AN INCREASE IN STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ROTORS, BRAKE PADS AND BRAKE FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597393June 10, 2014
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO RELEASE FROM THE IGNITION SWITCH UNTIL AFTER AWAITING THIRTY MINUTES WITH REPEATED ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 09/02/14*LJ UPDATED 09/16/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596322June 5, 2014
AIR BAGS
THE AIRBAG LIGHT HAS BEEN TURNING ON AN OFF INTERMITTENTLY FOR SEVERAL MONTHS NOW. WE HAVE ALSO MORE RECENTLY BEEN HAVING ISSUES WITH THE CAR STARTING AND A SMELL OF GAS. ON 5/30/14 WE TOOK THE VEHICLE TO A LOCAL SERVICE CENTER WHO INFORMED US OF THE RECALL FOR THE FUEL PUMP AND ALSO A RECALL FOR THE PASSENGER PRESSURE SENSOR (PPS). WE SET UP AN APPOINTMENT WITH THE LOCAL DEALER, GAINESVILLE BUICK GMC. DURING THE CALL WE INFORMED THE SERVICE ADVISOR [XXX] ABOUT BOTH ISSUES AND THE RECALLS. ON 6/03/14 WE TOOK THE VEHICLE TO THE APPOINTMENT AND AGAIN INFORMED [XXX]. MURSCOE ABOUT THE ISSUE AND RECALLS. HOURS LATER WE RECEIVED A CALL INFORMING US THAT THE FUEL PUMP WAS INDEED FAULTY AND WOULD BE COVERED UNDER A "SPECIAL WARRANTY", BUT THE PART WOULD HAVE TO BE ORDERED. WE WERE ALSO TOLD THAT THE AIRBAG ISSUE WAS NOT COVERED AND WOULD COST $163 TO REPAIR. WE DECLINED SERVICE FOR THE AIRBAG AT THAT TIME SO THAT WE COULD FURTHER RESEARCH THE ISSUE. WE PICKING UP THE VEHICLE AT THE DEALERSHIP WE WERE CHARGED A $60 DIAGNOSTIC FEE. WE WERE NOT INFORMED BEFORE HAND THAT THEY WOULD BE CHARGING THIS FEE. THEY WOULD NOT RELEASE OUT VEHICLE UNTIL WE PAID THE FEE. AFTER RETURNING 6/05/14 WE BROUGHT IN THE RECALL NOTICE WHICH LISTED OUT VEHICLE AS A POTENTIALLY AFFECTED UNTIL AND THE DEALER STILL REFUSED TO PERFORM THE THIRTY MINUTE, LABOR ONLY REPAIR. THE RECEIPT PROVIDED BY THE DEALER CLEARLY STATES THE SAME ISSUE AND REMEDY AS INDICATED BY THE RECALL NOTICE GM07174. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592176May 17, 2014
ELECTRONIC STABILITY CONTROL (ESC)
THE PONTIAC TORRENTS HAVE THE SAME MALFUNCTIONS AS OTHER VEHICLE LISTED FOR THE FOLLOWING; TRACTION CONTROL, ELECTRONIC- STABILITY CONTROL AND PANIC -BRAKING FEATURES. VEHICLE IN QUESTION; 2004-12. CHEVROLET MALIBU 2004 - 07, MALIBU MAXX 2005 - 10, PONTIAC G6 AND SATURN AURA 2007 - 10. PLEASE INVESTIGATE THE PONTIAC TORRENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587792May 12, 2014
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT EQUIPPED WITH DUNLAP SIGNATURE 2 TIRES, SIZE 235-65R16 AND DOT NUMBER TJ46JU1R3512. THE CONTACT STATED THAT THE FOUR TIRES FAILED PREMATURELY. THE TIRE TREAD SEPARATED AND CAUSED THE TIRES TO BECOME FLAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 164,039. THE VEHICLE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587382May 9, 2014
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT IN THE SEATS NEEDED TO BE REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V344000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 74,765. KMJ ..UPDATED06/16/14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587134May 7, 2014
ELECTRONIC STABILITY CONTROL (ESC)
BEEN HAVING RECURRING PROBLEMS AS FOLLOWS: ENGINE FAILS AT HIGH AND LOW RATES OF SPEED. DASHBOARD READS "STARTING DISABLED SERVICE THROTTLE," "SERVICE STABILITRAC," AND "ENGINE POWER REDUCED."CHECK ENGINE LIGHT COMES ON. MY TEMPORARY REMEDY IS TO DISCONNECT THE BATTERY. (SAME PROBLEM OCCURS MORE PREDOMINANTLY, IT SEEMS, WITH 2007 CHEVY EQUINOX.) PURCHASED AT 87,000 MILES. FIRST OCCURRENCE FOR ME AT ABOUT 92,000 MILES. REPAIR GARAGE SAID WAS A LOOSE BATTERY CABLE. APPARENTLY NOT. NEXT OCCURRENCE WAS AT AROUND 94,000 MILES WHILE PASSING THROUGH A ONE-LANE CONSTRUCTION ZONE WHERE CREWS WERE WORKING. I WAS ABLE TO GET TO AUTO PARTS STORE FOR DIAGNOSTIC READING. THEIR READING SHOWED CODES P0601 AND C0561. I SEE THAT NUMEROUS OTHER OWNERS HAVE TAKEN THEIR VEHICLES FOR SERVICE, BUT RECEIVED NEGATIVE RESULTS AND INCORRECT REPAIRS. THIS IS A VERY DANGEROUS SITUATION. NOT ONLY ARE MY LIFE AND MY FAMILY'S LIVES AT RISK, BUT ALSO THE LIVES OF MANY OTHER DRIVERS, ESPECIALLY WITH NUMEROUS AFFECTED VEHICLES ON THE ROADWAYS. WHEN WILL WE GET THESE ISSUES RESOLVED? WHO HAS TO PAY THE HIGHEST PRICE BEFORE THESE PROBLEMS ARE REMEDIED? IS THIS REALLY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION? WE HAVE A PROBLEM, WE ARE TELLING YOU ABOUT IT. WHY ARE THERE NO INVESTIGATIONS ON THE SITE? WHEN CAN WE EXPECT ANSWERS? LOOK ACROSS NUMEROUS OTHER ONLINE FORUMS AND FIND THAT THERE ARE THOUSANDS OF AFFECTED VEHICLES AND POTENTIAL VICTIMS. ACTION MUST BE TAKEN. I WONDER IF MY LOCAL NEWS TROUBLESHOOTER FINDS THIS STORY WORTHY OF IMMEDIATE PUBLICATION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586372May 3, 2014
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
THE SERVICE STABILITY TRACTION CONTROL LIGHT COMES ON. THIS HAPPENED NOT TOO LONG AFTER I PURCHASED VEHICLE. TOOK TO DEALERSHIP WAS TOLD NOTHING APPEARED WRONG. THIS HAS HAPPENED ON AND OFF EVER SINCE. THIS TIME IT STAYED ON FOR APPROXIMATELY 2 DAYS, AND APPEARS TO HAPPEN IF I HIT A SMALL BUMP IN THE ROAD. THING THEY SHOULD RECALL IT TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585576April 29, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT, SERVICE STABILITRAK, AND ENGINE POWER REDUCED LIGHTS ILLUMINATED. THE VEHICLE THEN LOST ACCELERATION POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584754April 24, 2014
VISIBILITY/WIPER
SINCE APRIL OF LAST YEAR, EVERYTIME IT RAINS MY CAR ENDS UP FLOODING. I HAVE HAD 2 CAR DEALERS LOOK AT IT AND THEY SAY IT IS COMING FROM THE BOTTOM OF THE WINDSHIELD. NOT VERY HAPPY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575171March 27, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AS THE STABLE TRACK WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY OVER A PERIOD OF THREE WEEKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,318.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574475March 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FRONT PASSENGER'S SEAT PRESENCE MODULE WAS FAULTY. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 07V344000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THAT VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565670February 24, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ERRONEOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ELECTRONIC CONTROL UNIT FOR THE SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 07V344000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562882February 4, 2014
ENGINE AND ENGINE COOLING
IN 2012 I TOOK THE CAR IN FOR A OIL CHANGE. I HAD NOTICED A SMELL OF ANTI FREEZE COMING FROM THE VENT WHEN YOU TURN ON THE HEAT. AFTER THE SERVICE I ASK MY MECHANIC IF HE SMELLED ANYTHING AND HE STATED SOMETHING SMELLS SWEET BUT DID NOT SAY HE SMELLED ANTI FREEZE. OVER THE PAST TWO YEAR WHEN I DRIVE HER CAR I TURN THE HEAT ON AND YES THE SMELL OF ANTI FREEZE IS STILL THERE FOR ABOUT 10 MINS. AND GOES AWAY. FWD: 2/2014 MY WIFE CALLED AND SAID AFTER TURNING THE HEAT ON SHE COULD NOT SEE OUT THE FRONT INSIDE WINDSHIELD AND HAD TO KEEP WIPING IT WITH A RAG AND THE SMELL OF ANTI FREEZE WAS VERY STRONG. I KNOW ABOUT HEATER CORES AND IT SHOULDN'T BE BAD BECAUSE MY WIFE HATES HEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561064January 22, 2014
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
SERVICE STABILITRAK AND TRACTION CONTROL COME ON ALWAYS WHILE ON THE FREEWAY. TRACTION CONTROL WILL TURN ITSELF OFF. NOT LONG AFTER THESE LIGHTS COME ON, THE CHECK ENGINE LIGHT WILL COME ON AS WELL. ALL SEEM TO CLEAR THEMSELVES AFTER A COUPLE OF DAYS. BY THE TIME I AM ABLE TO HAVE IT RAN FOR A CODE THE LIGHTS ARE ALREADY OFF. THIS HAS HAPPENED ON SEVERAL OCCASION AND VERY CONCERNED ABOUT TRANSPORTING MY [XXX] YEAR OLD IN THIS CAR. I HAVE HAD TO ALSO REPLACE THE BATTERY ALREADY 4 TIMES IN THE CAR AND HAVE THE FUEL PUMP MODULE REPLACED TWICE AS WELL. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559865January 14, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC TORQUE. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH AND CRASHED INTO A CEMENT WALL. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOWING COMPANY. THE CONTACT INJURED HER RIGHT HAND AND NECK. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. UPDATED 02/27/14*LJ THE CONSUMER WAS REAR ENDED. UPDATED 02/27/14
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10559304January 10, 2014
AIR BAGS
WHEN YOU SIT IN THE PASSENGER SEAT THE AIR BAG DOES NOT TURN ON. THERE IS A SIMILAR RECALL ALREADY OUT THERE FOR THE SAME ISSUE BUT MY VEHICLE IS NOT PART OF THE RECALL ACCORDING TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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