Pontiac Torrent Complaints (2007)

243 consumer complaints on file.

#10701747March 25, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE IN PARK, THERE WAS A STRONG FUEL ODOR EMITTING FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689888February 23, 2015
ELECTRICAL SYSTEM
KEY DOES NOT ALWAYS COME OUT OF THE IGNITION. VEHICLE IS DRIVEN AND WHEN STOPPED THE KEY WILL NOT COME OUT. STEERING WHEEL IS NOT LOCKED. WHEN I CALLED THE DEALERSHIP AND TOLD THEM THE PROBLEM, I WAS TOLD THAT I NEED TO STOP THE VEHICLE ALWAYS ON A FLAT SURFACE, PUT THE CAR IN PARK, PULL THE EMERGENCY BRAKE , THEN TURN THE KEY AND IT WILL COME OUT THAT WAY. THAT IS RIDICULOUS AND IT DOESN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689860February 22, 2015
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
THE WIRES WHICH POWER THE DOOR WINDOW MOTOR, ELECTRIC LOCKS AND DOOR SPEAKERS BROKE INSIDE THE RUBBER BOOT ASSEMBLY WHICH ATTACHES THE WIRE HARNESS TO THE DOOR AND THE DOOR FRAME. PERFORMING AN ONLINE GOOGLE SEARCH INDICATES THIS PROBLEM IS ENDEMIC TO THE 2006-2009 PONTIAC TORRENT. I HAVE REPAIRED THE WIRES IN THE HARNESS BUT THEY BROKE AGAIN, JANUARY OF 2015. I FEEL THIS IS A SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679420January 28, 2015
AIR BAGS
I RECENTLY READ AN ARTICLE IN THE MARCH 2015 ISSUE OF MOTOR TREND MAGAZINE REGARDING THE TAKATA AIRBAG RECALL (PAGE 20). CAN YOU TELL ME IF MY PONTIAC TORRENT IS AFFECTED BY THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676443January 19, 2015
AIR BAGS
MY WIFE AND I WERE DRIVING TO TINKER AIR FORCE BASE WHEN THE SERVICE AIR BAG LIGHT CAME ON. WE COMPLETED OUR GROCERY SHOPPING AND LEFT TO MAKE THE 30 PLUS MILE TRIP HOME. THE LIGHT CONTINUED TO BE ON AND I WENT TO THE DEALER SHIP AND THEY TOLD ME THAT THERE WERE NO RECALLS FOR MY VIN NUMBER. I EVEN CONTACTED PONTIAC AND THEY TOO SAID MY VEHICLE WAS NOT ON THE RECALL LIST AND THAT THEY COULD NOT HELP ME. SO I STILL DO NOT HAVE A SOLUTION TO THIS KNOWN PROBLEM THAT PONTIAC REFUSES TO SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672496January 14, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, ENGINE
WHILE DRIVING APPROX. 70 MPH ON INTERSTATE I-75 A LIGHT CAME ON THE DASH THAT STATED STABILITRAK IS OFF AND ENGINE SPEED WILL BE REDUCED AT WHICH TIME THE CAR JERKED TO A SUDDEN SLOW DOWN ALMOST CAUSING AN ACCIDENT WITH THE CAR BEHIND ME. CAR WAS SHUT OFF AND RESTARTED THEN SEEMED TO RUN FINE AGAIN UNTIL TODAY 1-14 IN WHICH IT DID THE SAME THING AGAIN. THIS IS VERY DANGEROUS, AS I THOUGHT THIS MAY BE A "SAFE" CAR FOR MY CHILD TO DRIVE. THIS IS NOT THE CASE. IN LOOKING ON THE INTERNET, IT SEEMS THAT SEVERAL IF NOT HUNDREDS OF PEOPLE ARE HAVING THIS SAME ISSUE. WHY HASN'T IT BEEN RECALLED? DOES SHE HAVE TO BE IN AN ACCIDENT BEFORE SOMETHING CAN BE DONE??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663772December 12, 2014
AIR BAGS
I HAVE A 2007 PONTIAC TORRENT, VIN [XXX], THAT APPEARS TO HAVE AN ISSUE WITH THE PASSENGER AIRBAG SENSOR, SYMPTOMS VERY SIMILAR TO GM RECALL # 07174. HOWEVER, MY VIN IS NOT INCLUDED IN THE RECALL. ABOVE DATE AND MILEAGE ARE APPROXIMATE, AS I DON'T REMEMBER EXACTLY WHEN THIS ISSUE STARTED TO OCCUR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662243December 4, 2014
AIR BAGS
FOR SOMETIME MY VEHICLE AIRBAGS HAVE BEEN SHOWING A WARNING THAT THEY ARE NOT WORKING AND NEED TO BE SERVICED ,I CALLED PONTIAC BECAUSE AFTER RESEARCHING THIS I SAW THAT THEY HAD A RECALL ON SOME OF THESE VEHICLES BUT THEY SAID MINE IS NOT AFFECTED BY THIS . WELL APPARENTLY IT IS BECAUSE IT ISN'T WORKING CORRECTLY AND THEY DON'T WANT TO BE THE ONE TO HAVE IT CHECKED ,I HAVE TO DO IT AT MY EXPENSE OR JUST WAIT FOR AN ACCIDENT TO FIND OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661309November 30, 2014
FUEL/PROPULSION SYSTEM
VEHICLE WAS SLUGGISH TO START, SO I REPLACED THE BATTERY, THAT DIDN'T FIX THE PROBLEM. THE MECHANIC SAID HE SMELLED GAS, AND AFTER CHECKING IT, HE DETERMINED IT WAS THE FUEL PUMP. HE SAID THAT THERE WAS A RECALL FOR THIS PROBLEM, BUT THEN FOUND OUT IT WAS ONLY AVAILABLE FOR CERTAIN VIN NUMBERS. MY CAR IS THE CORRECT YEAR, CORRECT MODEL AND HAS THE PROBLEM DESCRIBED IN THE RECALL, BUT IT IS LIMITED TO CERTAIN VIN NUMBERS, HOW IS THAT FAIR. AFTER A BILL OF 1700.00. I THINK THE RECALL NEEDS TO BE INVESTIGATED FURTHER IF THIS IS HAPPENING TO OTHER VEHICLES BESIDES THE VIN NUMBERS LISTED. ANY HELP WILL BE GREATLY APPRECIATED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661040November 26, 2014
STEERING, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
JUST GOT THIS TORRENT THREE WEEKS AGO, YESTERDAY WHILE DRIVING HOME FROM WORK ON THE FREEWAY, THE TRACTION CONTROL LIGHT CAME ON, AND I LOST A LITTLE POWER. I MANAGED TO MAKE IT HOME, THEN THE SERVICE TRACTION CONTROL, SERVICE STABILITRACK , AND THE ENGINE POWER IS REDUCED LIGHTS CAME ON. I AM BEYOND UPSET, I GOT IT FROM THE DEALERSHIP THAT I HAVE DONE BUSINESS WITH FOR YEARS, I AM WAITING ON THEM TO OPEN THIS MORNING TO GIVE THEM A CALL. THE FIRST DAY I GOT THE CAR THE SERVICE PASSENGER AIR BAG CAME ON, I TOOK IT BACK THE NEXT MORNING, AND THEY REPLACED A MODULE, NOW THIS!!!!! I'M READING WHERE THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE SAME THING. THIS IS VERY DANGEROUS, WHY HAVEN'T THERE BEEN RECALLS ON THIS??? HERE, I THOUGHT I WAS BUYING A DEPENDABLE CAR FOR MY FAMILY, ONLY TO BE VERY DISAPPOINTED! NEVER AGAIN WILL I BUY A PONTIAC!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653050November 6, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TUBE GOING TO THE FUEL PUMP MODULE WAS CRACKED. AS A RESULT, THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651598October 31, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT GASOLINE FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP WAS CRACKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644835October 15, 2014
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE AND THE SEAT BELT FAILED TO SECURE. ALSO, THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,591.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10643457October 8, 2014
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED THE TORRENT IN SEPTEMBER OF 2007. SINCE SOME TIME IN 2008 THE "SERVICE STABILITRAK" CAUTION LIGHT COMES ON INFREQUENTLY. I NOTICE THAT IT SEEMS TO BE WHEN THE VEHICLE HAS PERHAPS NOT BEEN PARKED COMPLETELY LEVEL. IT USUALLY RESETS BUT IS AN ANNOYANCE. I HAVE NOT HAD A DEALER DIAGNOSE THIS ISSUE. THE SECOND ISSUE IS VERY RECENT; I WOULD SAY WITHIN THE LAST 60-90 DAYS. THE IGNITION DOES NOT WANT TO RELEASE THE KEY ONCE THE CAR IS STOPPED AND IN PARK. I CAN USUALLY GET IT OUT WITH SOME EFFORT BUT SOMETIMES HAVE TO TURN THE ENGINE BACK ON A FEW TIMES AND TURN IT OFF AGAIN. INCIDENTS ARE BECOMING MORE FREQUENT. INITIALLY I THOUGHT IT WAS THE WAY I WAS REMOVING THE KEY BUT I AM NOT DRIVING THE CAR ANY DIFFERENTLY THAN I ALWAYS HAVE. CURRENTLY VEHICLE MILEAGE IS 46,062. I KEEP CHECKING SO SEE IF MY PONTIAC IS PART OF THE GM IGNITION ISSUE RECALL AND IT IS NOT. I PLAN TO HAVE A DEALER CHECK THIS OUT BUT WITH THE LOW MILEAGE ON MY CAR IT DOES NOT SEEM LIKE A REPAIR I SHOULD HAVE TO MAKE; ESPECIALLY SINCE THE TORRENT IS A REMODELED VERSION OF THE EQUINOX. AS EVIDENCED BY THE MILEAGE, I DO NOT DRIVE MY CAR A LOT. LONG DISTANCE TRIPS ARE FEW AND FAR BETWEEN. THE VEHICLE HAS HAD REGULAR AND APPROPRIATE SERVICE. NO REDUCTION IN SPEED OR LOSS OF POWER ISSUES HAVE BEEN NOTED WITH MY CAR FOR EITHER OF THE COMPLAINTS LISTED HEREIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640319September 30, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637382September 18, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED A FUEL LEAK. THE DEALER STATED THAT THERE WAS A LEAK IN THE FUEL LINES, WHICH CAUSED FUEL TO LEAK ONTO THE FUEL PUMP. AS A RESULT, THE FUEL LINES AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 97,430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629327August 29, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
MY VEHICLE WOULD LOOSE ALL ELECTRICAL POWER AND ENGINE WOULD TURN OFF WHILE TRAVELING. ALL ELECTRICAL AND ENGINE WOULD STOP FOR TWO TO FIVE SECONDS THEN COME RIGHT BACK ON. DURING THAT TIME MY CAR BECAME DIFFICULT TO STEER AND DECREASE ACCELERATION. THEN EVERYTHING WOULD COME RIGHT BACK ON. MY CLOCK WOULD HAVE TO BE RESET. THEN THIS MORNING MY CAR WOULD NOT START AND LOST ALL POWER. THE VEHICLE WOULD NOT TURN OVER NOR MAKE NO SOUNDS. WHEN I TRY TO PUT THE KEY IN OFF MODE, THE IGNITION KEY WOULD NOT GO INTO TURN OFF MODE. ALL THE DOORS WERE LOCKED AND WOULD NOT OPEN, ACCEPT FOR DRIVERS DOOR WAS UNLOCK. A FEW HOURS WENT BY THEN TRIED AGAIN AND THE VEHICLE STARTED. I WAS ABLE TO TAKE THE KEY OUT OF THE IGNITION. THE ELECTRONIC STABILITY CONTROL WARNING LIGHT IS ON. AT THIS TIME I CAN NOT TRUST THIS VEHICLE HOWEVER NEED TRANSPORTATION BACK AND FORTH TO WORK. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619169August 6, 2014
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, FUEL SYSTEM, GASOLINE
WE PURCHASED THE 2007 PONTIAC TORRENT ON 10/02/2013. THE TEST DRIVE SEEMED TO BE FINE. WE DROVE THE CAR IN THE CITY. THE AVERAGE SPEED LIMIT IS 25-35. WE ONLY DRIVE THE CAR TO AND FROM WORK AND ALMOST OF THE TIME TO VARIOUS DRIVES. WHEN I HAD TO USE HIGHWAY 95 IN DELAWARE THE CAR BEGAN PULLING BACK AND WOULD NOT SHIFT AND FROM 40-55 (60) THE CAR DOES NOT SHIFT FROM 35-60 ALL OF THE TIME. WE HAD TO TAKE THE VEHICLE FOR INSPECTION ON 06/18/2014 WE HAD THE VEHICLE FOR 6-7 MONTHS . THE 2007 TORRENT FAILED (WHEN WE HAD ONLY OWNED IT 5-6 MTHS). PF9-RETURN MVXCS20P, MVXCS30M, WE HAD NO CHOICE BUT, TO HAVE THE CAR REPAIRED THAT DAY. CERTIFIED AUTOMOTIVE AND DIAGNOSED ( MALFUNCTION INDICATOR LAMP ) AKA SERVICE ENGINE INCLUDES THE SCANNING OF COMPUTER CODES INMEMORY COMPARING DA TA STREAM-CLEARING MEMORY-PERFORMING RETEST FOR HARD CODES. DIAGNOSE VEHICLE FAILED DMV EMISSIONS HAD 2 CODES: P0404-P0405 BOTH OF WHICH ARE ASSOCIATED WITH EGR POSITION ERROR WHICH CAUSED THE FAILURE OF THE EGR EXHAUST GAS RECIRCULATION VALVE. THE EGRV (EGR VALVE ASSEMBLY) AND THE EGRP (EXHAUST GAS RECIRCULATION VALVE INLET PIPE & GASKET ( 402.84 ) DIAGNOSTIC CODES C0561, P0404,& P0405. PRIOR TO RETURNING TO THE DMV WE HAD TO GO ON 95 AND DRIVE THE CAR FOR A MINIMUM OF 20 MINUTES PRIOR TO PASS INSPECTION. CONFIRMED FIX SUMMARY 21 - EXHAUST GAS RECIRCULATION (EGR) VALVE, 1 - EXHAUST GAS RECIRCULATION (EGR) PASSAGES, 1 - EXHAUST RECIRCULATION WIRING. COMMAND EGR VALVE OPENS AND IDLE AT TIMES WILL STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616658July 27, 2014
FUEL/PROPULSION SYSTEM
REAR PASSENGER SIDE OF CAR SMELLED LIKE GAS, DIFFICULTY STARTING CAR. CAR WAS TAKEN IN FOR REPAIRS, WHICH REQUIRED A FUEL PUMP REPLACEMENT. THERE IS A RECALL FOR THIS BUT ONLY IN THE STATES OF ARIZONA, CALIFORNIA, NEVADA AND TEXAS WHILE THIS INCIDENT OCCURRED IN VERMONT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616556July 26, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
HI THERE, I AM HAVING TROUBLE WITH THE IGNITION SWITCH ON MY 2007 PONTIAC TORRENT. THIS HAPPENS NUMEROUS TIMES THROUGHOUT THE MONTH. THE CAR WILL SHUT OFF ON IT'S OWN, WHILE DRIVING AND I HAVE HAD TO COAST TO THE SHOULDER AND PUT THE CAR IN PARK AND RE START IT, THIS IS VERY DANGEROUS I HAVE ALSO ALMOST BEEN HIT A FEW TIMES TRYING TO COAST TO THE SHOULDER. I ALSO HAVE THE PROBLEM WHEN I AM PARKING AND PUT IT IN PARK THE KEY WILL NOT COME OUT OF THE IGNITION. I HAVE TO DRIVE AROUND, BACK UP , TURN IT OFF AND ON, ETC JUST TO GET IT OUT. I HAVE CALLED GENERAL MOTORS MULTIPLE TIMES TRYING TO HAVE THEM FIX THIS ISSUE BUT THEY ARE VERY RUDE AND DISRESPECTFUL. THIS IS NOT SAFE FOR ME AS THIS IS MY ONLY VEHICLE AND I AM A FULL TIME COLLEGE STUDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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