Pontiac Torrent Complaints (2007)

243 consumer complaints on file.

#10316032March 3, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I AM THE OWNER OF A 2007 PONITAC TORRENT WHICH HAS THE WORSE SYSTEM IN PLACE THAN THE COBALT AND G6 YOU JUST RECALLED. IT HAS AN ELECTRONIC ASSIST POWER STEERING UNIT IN THE TORRENT THAT HAS COMPLETELY FAILED ME TWO TIMES, BOTH WHILE DRIVING THE CAR, AND HAS COMPLETELY AND TOTALLY LOCKED UP WHERE I CAN'T EVEN GET IT OUT OF THE WAY OF TRAFFIC, AND IT HAS TO BE TOWED FROM THE SPOT IT STOPS AT. AND DEALER I HAVE DEALT WITH HAS TOLD ME TO GET RID OF IT BECAUSE IT WILL HAPPEN AGAIN. BUT WITH THE MONEY I HAVE ALREADY SPENT, IT IS TOUGH TO NOW BUY ANOTHER CAR. THE UNIT HAS BEEN REPLACED TWICE, AND I EXPECT TO HAPPEN AGAIN ANY TIME NOW. PLEASE LOOK INTO THIS AS WELL. IT HAPPENED LAST AUGUST, AND ABOUT 1 1.2 YEARS AGO. I HAVE THE BILLS WITH THE CORRECT DATES AT HOME. TR UPDATED IVOQ 06/02/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315033February 28, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, STRUCTURE
I HAVE A GM CERTIFIED USED 2007 PONTIAC TORRENT THAT HAS MOLD SOMEWHERE IN THE ENGINE COMPARTMENT THAT BLOWS THROUGH THE AIR VENTS INTO MY FACE. I HAVE HAD IT IN FOR REPAIRS 3 TIMES NOW AND STILL I BREATHE MOLD DAILY. GM IS NOT WORKING WITH ME TO RESOLVE THIS SITUATION. IF YOU DO A SIMPLE GOOGLE OF THIS PROBLEM, THERE ARE THOUSANDS OF REPORTS OF MOLD PROBLEMS WITH THE PONTIAC TORRENT. MOLD CAN BE AS DEADLY AS A STUCK ACCELERATOR... *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10314893February 27, 2010
STEERING
WE PURCHASED A 2007 PONTIAC TORRENT IN MAY 2007. THREE DAYS AFTER OWNERSHIP THE POWER STEERING FAILED. THE DEALERSHIP EXPLAINED TO US THAT IT WAS A MODULE THAT WAS BAD AND THEY REPLACED. TODAY, WHILE DRIVING WE ATTEMPTED TO MAKE A RIGHT HAND TURN AND THE CAR WENT STRAIGHT. I HAD NO CONTROL OF THE STEERING. THE STEERING WHEEL WOULD JUST SPIN IN CIRCLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314491February 26, 2010
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT WAS VERY DISAPPOINTED THAT THE MANUFACTURER WOULD NOT REPAIR HER VEHICLE. WHILE DRIVING 30 MPH SHE HEARD A POPPING NOISE. SHE TOOK THE VEHICLE TO AN AUTHORIZED DEALER AFTER BEING INSPECTED WAS INFORMED THAT THE NOISE WAS THE ANTILOCK BRAKES INFORMING HER THAT IT WAS WORKING. THE CONTACT OBTAINED A SECOND OPINION FROM ANOTHER DEALER AND THEY INFORMED HER THAT THEY WOULD JUST KEEP AN EYE ON IT. USUALLY WHEN IT RAINS THE CONTACT DOES NOT HEAR THE NOISE. THE CONTACT CALLED HER STATE ATTORNEY GENERAL AND THEY INFORMED HER TO CALL THE HIGHWAY SAFETY PATROL. THE FAILURE MILEAGE WAS 13,000. THE CURRENT MILEAGE WAS 27,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310084February 12, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
TURNING CORNER (RIGHT HAND TURN) IN 3-4 INCHES OF LOOSE SNOW AND THE ABS LIGHT, TRACTION CONTROL LIGHT AND STABILITRAC SENSOR ALL CAME ON. WARNING MESSAGE OF SERVICE STABILITRAC SOON DISPLAYED ON CONTROL PANEL. AFTER PARKING THE CAR OVERNIGHT, ALL WARNINGS EXCEPT ABS WERE OFF AND ABS WARNING LIGHT WENT OFF AFTER APPROXIMATELY 2 MINUTES. THIS HAS HAPPENED AT LEAST ONCE A YEAR FOR ALL THREE YEARS I HAVE OWNED THE VEHICLE. IT WAS REPAIRED AT THE DEALERSHIP WHERE I PURCHASED IT TWICE AND I WAS TOLD THERE WAS NOTHING WRONG ONCE SINCE THE LIGHTS WENT OFF BEFORE I WAS ABLE TO GET IT TO THE DEALER. ALSO INTERMITTENTLY SEEMS TO HAVE A POWER DRAIN FOR NO REASON AND WITH NO WARNING LIGHTS APPEARING ON THE DASH DISPLAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298274January 5, 2010
STEERING
I WAS ON THE FREEWAY WHEN THE STEERING WHEEL WENT OUT. I TRIED TO PULL OFF THE RODE BUT RAN INTO A DITCH AND DAMAGED ONE OF MY TIRES. I COULD NOT TURN THE WHEEL IT WAS VERY HARD TO STEER, I MADE IT TO A EXIT AND FOUND A LOCAL AUTO ZONE. I WAS INFORMED IT WAS ELECTRIC AND THE PART HAD TO BE PURCHASED FROM THE DEALER. I HAD TO HAVE MY CAR TOWED OVER A HUNDRED MILES WHICH WAS VERY EXPENSIVE. THE DEALERSHIP ESTIMATED CHARGES TOTALING $700.00. THE VEHICLE IS ONLY 2 YEARS OLD. I'M A SINGLE PARENT AND CURRENTLY I AM NOT ABLE TO AFFORD THE REPAIRS SO MY VEHICLE IS PARKED UNTIL I CAN SAVE UP THE MONEY. I THINK ITS A WASTE I'M PAYING A NOTE FOR VEHICLE I'M NOT ABLE TO DRIVE. HELP!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10272603June 1, 2009
AIR BAGS:FRONTAL
I STOPPED FOR GAS, WHEN I GOT BACK IN TO START THE VEHICLE UP, THE AIRBAG CHECK LIGHT CAME ON AND DID NOT GO OFF AS NORMAL. I DRIVE ABOUT 5 MILES TO WORK AND PARKED. WHEN I GOT BACK INTO THE CAR AT 5PM THE LIGHT DID NOT STAY ON AFTER IT WAS STARTED. I TOOK IT TO FOUR FLAGS AND WAS TOLD THAT I HAD TO REPLACE THE PASSENGER SYSTEM MODULE AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269068May 18, 2009
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:DRIVELINE, ELECTRONIC STABILITY CONTROL (ESC)
2007 PONTIAC TORRENT (CHEVROLET EQUINOX) SHUTTERS AND ABS BRAKES MALFUNCTION DURING HEAVY RAIN STORMS. SHUTTERING FEELING IS VERY PRONOUNCED, ENTIRE DRIVE TRAIN SHAKES. THIS COMPLAINT IS SIMILAR OR IDENTICAL TO OPI # 10230804 AND 10211398. IT HAS OCCURRED SINCE THE CAR WAS NEW, ABOUT 20 TIMES, CAR NOW HAS 51,000 MILES. MULTIPLE DEALER RETURNS COULD NOT DUPLICATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267295April 29, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
NOTICE OF SLOW TIRE PRESSURE LEAK. WHEN TOPPING UP TIRE PRESSURE THE METAL VALVE STEM BRAKES OFF, FORCING THE TIRE TO BE EXCHANGED. REPLACEMENT OF VALVE STEM WITH BASIC NON SENSOR STYLE. ISSUE COMPUTER KEEPS REPORTING TIRE MONITOR ISSUES. TWO HAVE GONE FAULTY IN ONE WEEK.. FEAR OF OTHERS BLOWING ON HIGHWAY. REPLACEMENT UNITS QUOTED $125 WITH NO GUARANTEE OF PROBLEM BEING SOLVED. OLD PARTS BOTH AVAILABLE SENSOR & VALVE STEM. TIMES TWO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246030October 19, 2008
VISIBILITY
AIR CONDITIONER BLOWS HOT AIR AND COLD AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240304August 30, 2008
EQUIPMENT, EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER BLOWS OUT HOT AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236207July 29, 2008
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
TL*THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE USING THE DOUBLE CUP HOLDER, THE EMERGENCY BRAKE WAS NO LONGER ACCESSIBLE. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 1,000. UPDATED 09/16/08 *BF THE CONSUMER STATED WHEN HE APPLIED THE BRAKE, IT TRAVELLED BELOW THE GAS PEDAL. UPDATED 09/22/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230804June 12, 2008
UNKNOWN OR OTHER
DURING RAINSHOWERS OUR PONTIAC TORRENT WILL START TO SHUDDER AND LOOSE POWER. THIS HAS HAPPENED IN HEAVY HIGHWAY TRAFFIC NEARLY RESULTING IN AN ACCIDENT. IT HAS BEEN IN TO THE SHOP FIVE TIMES AND NO ONE CAN SEEM TO FIND ANYTHING WRONG WITH IT. IT IS A 2007 MODEL YEAR WITH 12500 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217300February 6, 2008
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
THE DATE IS THE FIRST INCIDENT, HAD SEVERAL AFTER THAT. I OWNED THE VEHICLE 8 DAYS WHEN THE STABILIZATION, TRACTION CONTROL, ANTI-LOCK BRAKE LIGHTS CAME ON, SO I TOOK IT TO THE DEALER, THEY SAID IT WAS A SPEED SENSOR, THEY WOULD ORDER PART. I TOOK IT BACK TO GET IT FIXED, 30 MINUTES LATER SAME PROBLEM AGAIN, LIGHTS CAME ON, SO I WENT BACK, THEY ASSURED ME THEY FIXED IT AND IT WAS A QUOTE "LIGHTS ONLY" ISSUE. A MONTH LATER TOOK IT BACK AGAIN AND LOW AND BEHOLD THE SAME CODE CAME UP AGAIN, SO EITHER THEY FIXED A BAD PART WITH A BAD PART OR ELSE THEY DIDN'T REALLY FIX IT. IT ALSO HAD BEEN RUNNING IN ALL WHEEL DRIVE THE WHOLE TIME, WHICH THEY TOLD ME IT WASN'T THE FIRST TIME. I STILL DIDN'T FEEL SAFE SO TOOK IT TO A DIFFERENT DEALER AND THEY CHECKED AND SAID THE STEERING COMPUTER NEEDED REPROGRAMMED, BUT ON MYGMLINK.COM IT SAID THEY REPLACED THE STEERING COMPUTER AND THE GAS CAP. HERE IT IS 02/06/08 AND ANOTHER ISSUE CAME UP, DEAD BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211398December 10, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DURING HEAVY RAIN WHILE DRIVING ON THE HIGHWAY, THE ABS SYSTEM ENGAGED WITHOUT ANY USE OF THE BRAKES CAUSING THE CAR TO PULL FROM SIDE TO SIDE AS THE ABS SYSTEM APPLIED ALTERNATING BRAKES. THIS REPEATED AT LEAST 4 TIMES DURING A 1.5 TO 2 HOUR HIGHWAY DRIVE. ONCE OFF THE HIGHWAY AT A LOWER SPEED THE PROBLEM DID NOT HAPPEN AGAIN. I BROUGHT THE CAR INTO THE DEALER FOR SERVICE. THEY COULD NOT IDENTIFY AND DID NOT TRY TO RECREATE THE PROBLEM. I HAVE AVOIDED HIGHWAY DRIVING IN HEAVY RAIN AND HAVE NOT HAD THE PROBLEM AGAIN. WHEN TAKING THE CAR IN TO THE DEALER FOR AN OIL CHANGE THE OTHER DAY, THEY INSISTED ON INSTALLING A BLACK BOX WITH RED BUTTON. THE SYSTEM IS MASKING TAPED TO THE DASH OF MY CAR AND THE BUTTON IS IN MY CUP HOLDER. I HAVE BEEN INSTRUCT TO PRESS THE RED BUTTON IF THE PROBLEM HAPPENS AGAIN. HOWEVER, IF IT DOES HAPPEN I MUST KEEP BOTH HANDS ON THE WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208957November 14, 2007
STRUCTURE:BODY
HAVE A PERSISTENT CREAKING NOISE IN THE RIGHT REAR OF THE VEHICLE WHEN MAKING A TURN WHILE GOING INTO AN INCLINE SUCH AS MY DRIVEWAY. THE CAR HAS BEEN TO THE DEALER MULTIPLE TIMES WITHOUT SUCCESS, FOR A TOTAL OF ABOUT 3 WEEKS OUT OF SERVICE. THE LAST TIME I WAS TOLD THE PROBLEM HAS BEEN OBSERVED IN AT LEAST ONE OTHER VEHICLE AT THE DEALERSHIP. I WAS TOLD THEY COULD NOT SOLVE THE PROBLEM. I'VE HAD THE VEHICLE HOME FOR SEVERAL WEEKS NOW, AND THE PROBLEM STILL PERSISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208691November 12, 2007
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), POWER TRAIN:AUTOMATIC TRANSMISSION
GOING UP A SMALL GRADE OR JUST DRIVING THE SERVICE STBILITRAK LIT COMES ON AND STAYS ON AS LONG AS CAR IS RUNNING. HAS BEEN IN DEALER THREE TIMES FOR THIS SAME THING. WE WERE TOLD TO BRING THE CAR IN WHEN THIS LIGHT CAME ON AND WE DID, ALL THE TOLD ME IS IT SAID TO REPROGRAM. SEEN THE LAST DEALER VISIT THE LIGHT HAS CAME ON TWO MORE TIMES. THE ONLY THING THAT IS NOTICEABLE IS THE SHIFTING OF TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205864October 16, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE DRIVING 35 MPH, THE AIR BAG LIGHT WOULD NOT ILLUMINATE, WHICH MEANT THAT THE PASSENGER SIDE FRONT AIR BAG WOULD NOT DEPLOY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE HAS OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE PASSENGER SIDE SEAT COULD BE THE CAUSE OF THE FAILURE. THE SEAT WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE DEALER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V344000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE). THE CONTACT FELT THAT HER VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 18,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204815October 4, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHEN THE VEHICLE IS STARTED IN THE MORNING, IT SMELLS OF GASOLINE. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE DUE TO THE STRONG ODOR. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT NOTHING WAS WRONG. WHEN SHE RETURNED TO THE DEALER A SECOND TIME, THEY STATED THAT THE SMELL WAS CAUSED BY THE EXHAUST FUMES. THE CONTACT BELIEVED THE ODOR WAS GASOLINE. THE SMELL WAS FIRST NOTICED ON SEPTEMBER 11, 2007 AND OCCURS INTERMITTENTLY. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 12,000 AND FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198432August 3, 2007
STEERING:ELECTRIC POWER ASSIST SYSTEM
VEHICLE WAS PARKED, STARTED VEHICLE, RAN FOR 10 MINUTES, ATTEMPTED TO BACK OUT OF PARKING SPACE AND FOUND NO POWER STEERING. COULD BARELY TURN WHEEL. MANAGED TO GET CAR HOME (1 MILE). UPON ARRIVAL HOME, DASH LIGHT "SERVICE STABILITRAK" LIT UP. CAR FLAT BEDDED TO DEALER. RESET COMPUTER ACCORDING TO CODE BY TSB. SECOND OCCURRENCE - FIRST TIME IN LATE JUNE...STABILITRAK AND TRACTION CONTROL LIGHTS LIT. SINCE THIS IS ELECTRIC STEERING I AM CONCERNED THAT THIS WILL OCCUR WHILE DRIVING... VEHICLE IS 5 WEEKS OLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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