Pontiac Solstice Complaints

728 consumer complaints on file.

#11123177August 29, 2018
AIR BAGS
MY VEHICLE HAS AN ACTIVE RECALL FOR THE PPS SYSTEM WHICH IF IT DOES NOT OPERATE CORRECTLY COULD CAUSE THE AIR BAG TO NOT ACTIVATE LEADING TO SERIOUS INJURY OR DEATH. I HAVE CONTACTED THE DEALER AND GM DIRECTLY ON THIS SINCE APRIL 2018. THE DEALER TELLS ME GM KEEPS CANCELING THE PARTS ON ORDER FOR THE REPAIR AND GM TELLS ME THE DEALER IS ALL SET TO MAKE THE REPAIRS BUT THE TWO CAN NEVER AGREE. THIS WEEK I CONTACTED GM AGAIN AND WAS TOLD THE CASE WAS CLOSED BECAUSE THEY COULD NOT CONTACT ME WHICH IS INCORRECT AS THEY HAVE MY PHONE AND EMAIL. THEY KEEP TELLING ME THEY ARE ELEVATING THE CASE TO A SENIOR MANAGER BUT NOONE CALLS ME. THE DEALER DOES NOT RETURN MY CALLS. THE CASE NUMBER IS [XXX]. I HAVE CONTINUED TO CALL BOTH GM AND THE DEALER EVERY FEW WEEKS SINCE APRIL BUT I AM UNABLE TO HAVE THE VEHICLE SCHEDULED FOR THE REPAIR. THE RECALL IS 17036. PASSENGER PRESENCE SYSTEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121752August 22, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SUTTLE MOTORS (12525 JEFFERSON AVENUE, NEWPORT NEWS, VA 23602, 757-886-1700) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-4504892437. THE FAILURE MILEAGE WAS 81,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118529August 8, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCSWEENEY CADILLAC GMC (35500 ALABAMA HIGHWAY 21 B, TALLADEGA, ALABAMA 35160, (256)474-4473) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113296July 24, 2018
AIR BAGS
I RECEIVED THE ORIGINAL RECALL NOTICE IN MARCH 2017. IN JANUARY 2018 I RECEIVED A NOTICE THAT THE PART WAS FINALLY AVAILABLE. I STILL AM CONTINUALLY BEING TOLD BY THE DEALER, DEVAN CHEVROLET/BUICK WILTON CT, THAT THE PART IS NOT AVAILABLE, AND THAT THERE IN NO ETA FOR WHEN IT WILL BE. THE PASSENGER SIDE AIRBAG DOES NOT FUNCTION AS A RESULT OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113337July 24, 2018
AIR BAGS
WE BOUGHT THE CAR AND THE PASSENGER PRESENCE SYSTEM WAS NOT WORKING. SINCE THEN WE HAVE RECEIVED NOTIFICATIONS NUMEROUS TIMES THAT THIS IS A SAFETY ISSUE AND THAT YOUR AGENCY KNOWS THIS. THERE HAVE BEEN "NO PARTS TO FIX THIS". IF THIS IS A SAFETY ISSUE WHY NOT DO SOMETHING ABOUT THE MANUFACTURERS?? SO DRIVING THIS PUTS US AT RISK AND OTHERS ON THE ROADS !! THIS IS RIDICULOUS. WHY HAVE YOUR AGENCY AND THEN DO NOTHING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111734July 16, 2018
AIR BAGS
DELIVERED CAR TO DEALER TODAY FOR SCHEDULED SAFETY RECALL REPAIR FOR FAULTY AIR BAG SENSOR. TOLD BY DEALER THAT REPAIR PART IS UNAVAILABLE, AND DEALER CANNOT DETERMINE WHEN THE PART WILL BE AVAILABLE. VEHICLE AIRBAG INDICATOR INDICATES FAULT AND AIRBAG ALERT IS TRIGGERED. CAR IS FUNCTIONALLY UNUSABLE WITH A PASSENGER (IT'S A TWO-SEAT ROADSTER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111396July 15, 2018
ELECTRONIC STABILITY CONTROL (ESC)
FIRST THIS ISSUE STARTED WITH MY TORQUE CONVERTER I MISSED RECALL BY MONTHS WHEN THAT WAS FIXED I TOOK IT BACK BECAUSE SPEEDOMETER WAS NOT WORKING NOR WAS THE MILEAGE INDICATOR WAS NOT WORKING AND IT WOULD STAY N LOW GEAR SO I TOOK IT BACK T TRANSMISSION SHOP THEY SAID THE COMPUTER HAD WATER IN IT IT APPEARED T THEM IT SHOULD B A RECALL BECAUSE THE FRAME THE COMPUTER WAS SITTING ON WAS STRAIGHT NOT AT A ANGLE CAUSING WATER T GET IN COMPUTER. SO NOW NEED T TAKE T PONTIAC T GET A COST ON WHAT I WILL NEED T PAY AFTER THEY CHARGE ME 100.00 IT'S FUNNY TRANSMISSION SHOP CHARGED ME NOTHING TO LOOK AT IT .MORAL OF THE STORY I BELIEVE THE CONVERTER PLAYS ALOT 8NTO THIS ISSUE. NO MORE AMERICAN MADE CARS FOR ME .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110196July 9, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (STEET PONTE CHEVROLET INC, 3036 NY-28, HERKIMER, NY 13350) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109679July 5, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (ANDY MOHR BUICK GMC, 9295 131ST STREET, FISHERS, INDIANA 46038) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. IN ADDITION, THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED A LETTER NOTIFYING HIM THAT THE PARTS WERE AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105302July 3, 2018
AIR BAGS
TAKATA RECALL. I HAVE WAITING MONTHS FOR THE PART TO COME IN. WHEN I GO TO THE SERVICE DEPARTMENT THEY TELL ME THE PART IS ON BACK ORDER. IS THIS THE RUN AROUND ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104298June 27, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME TO REPAIR THE VEHICLE. THE DEALER (BUD CLARY CHEVROLET, 1030 COMMERCE AVENUE LONGVIEW, LONGVIEW, WASHINGTON 98632) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103990June 26, 2018
AIR BAGS
NHTSA CAMPAIGN NUMBER:17V061 THE VEHICLE EXHIBITED THE FAULT AND WAS TAKEN TO THE DEALERSHIP FOR REPAIRS ON APRIL 14, 2018. DUE TO VIRGINIA STATE LAW AND INSPECTIONS THE CAR IS UNABLE TO BE DRIVEN ON THE STREET UNTIL REPAIRED. AS OF TODAY AFTER 90+ DAYS, THE VEHICLE HAS STILL NOT BEEN REPAIRED OR REMEDIED IN VIOLATION OF 49 U.S. CODE 30120. AT NO POINT HAVE I BEEN GIVEN A LOANER VEHICLE, AN ESTIMATED TIME OF REPAIR, OR EVEN WHEN THE PART WILL BE AVAILABLE, DESPITE NUMEROUS TROUBLE TICKETS WITH THE DEALER, GM, AND PONTIAC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103605June 23, 2018
AIR BAGS
MY VEHICLE IS INVOLVED IN RECALL 17036 FOR PASSENGER SIDE AIR BAG SENSOR MALFUNCTION. I TRIED TO GET THIS RECALL COMPLETED IN 2017 BUT WAS TOLD BY GM THAT A FIX WAS STILL BEING CREATED AND TO WAIT FOR NOTIFICATION FROM GM WHEN A PART WOULD BE AVAILABLE. I WAITED A YEAR AND NOW HAVE ACTIVELY BEEN TRYING TO GET THIS SAFETY RECALL FIXED SINCE MARCH OF 2018. I HAVE BEEN TO TWO DEALERSHIPS, COURTESY AUTO OF CHICO, CA AND BUD CLARY GM LONGVIEW WASHINGTON. BOTH DEALERSHIPS HAVE BEEN UNABLE TO FIND A PART TO FIX THIS SAFETY RECALL. GM CUSTOMER SERVICE WAS CONTACTED SEVERAL TIMES SINCE MAY OF 2018 AND STILL NO PART HAS BEEN LOCATED TO FIX THIS SAFETY RECALL. THIS VEHICLE WITHOUT THE SAFETY RECALL COMPLETED IS UNSAFE TO DRIVE, CAN'T BE SOLD .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101770June 14, 2018
AIR BAGS
TAKATA RECALL. I SPENT JUST UNDER A $970.44 REPAIRING THE PASSENGER SAFETY BELT ON MY 2007 PONTIAC SOLSTICE WILL I EVER GET REIMBURSED OR NOT ITS GOING ON A YEAR AND A HALF NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101418June 12, 2018
AIR BAGS
AWAITING REPLACEMENT OF THE PASSENGER OCCUPANCY SENSOR AND REINFORCEMENT MODULE FOR AIRBAG SYSTEM. THE REASONABLE AMOUNT OF TIME HAS ELAPSED TO COMPLETE THE REPAIR DUE TO THE MANUFACTURE'S IN ABILITY TO SUPPLY THE PART TO THE DEALERSHIP / AUTHORIZED SERVICE PROVIDER. THERE HAS BEEN NO ACKNOWLEDGMENT FROM THE MANUFACTURER ON WHEN THE PART WILL BECOME AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099592June 4, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COLONIAL BUICK GMC (66 GALEN ST, WATERTOWN, MA 02472) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098780May 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE REPAIRS. THE DEALER (CHEVROLET CENTER INC., 101 CYPRESS GARDENS BOULEVARD, WINTER HAVEN, FLORIDA 33880) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097009May 21, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AT ROBERT WOODALL CHEVROLET BUICK GMC (1063 RIVERSIDE DR., DANVILLE, VA 24543, (434) 797-1411), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIRTHE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096754May 18, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2018, WHICH INDICATED THAT PARTS TO REPAIR THE VEHICLE WERE AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER (MOUNTAIN HOME AUTO RANGE, 2800 AMERICAN LEGION BLVD, MOUNTAIN HOME, ID) WHERE THE CONTACT WAS INFORMED THAT THE PARTS TO REPAIR THE AIR BAG PASSENGER PRESSURE MODULE WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093544May 13, 2018
AIR BAGS, UNKNOWN OR OTHER
1. AIR BAG RECALL 17036 BROUGHT 3 TIMES TO CHEVY DEALERSHIP TOLD ME THEY CANNOT DO ANYTHING BECAUSE THEY DO NOT HAVE IN STOCK AIR BAG. 2. PASSENGER DOOR PULLEY HARDWARE TO OPEN DOOR IS NOT WORKING. NO PART TO FIX PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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