Pontiac Grand AM Complaints (1996)

450 consumer complaints on file.

#11003734July 7, 2017
AIR BAGS, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I WAS DRIVING DOWN HIWAY THE CAR DIED I TURNED IT TO THE RIGHT TO GET OFF THE HIWAY AND THE AIRBAG ON DRIVERS SIDE EXPLODED, I HAD THE CAR TOWED AND WAS TOLD THE PASS KEY SYSTEM OR THEFT SYSTEM WENT BAD IN IGNITION SWITCH AND NO EXPLANATION WHY AIR BAG WENT OFF? OR HOW TO FIX ANY OF IT, THIS IS NOW JULY AND I AM STILL HAVING PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863271May 4, 2016
AIR BAGS
AIR BAG WHEN OFF WHEN I WAS WAITING TO PULL AUT OFF PARKING LOT. HAVE INJURY TO MY SHOULDER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10588301May 14, 2014
AIR BAGS
DRIVER AIR BAG DEPLOYED WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10583887April 21, 2014
AIR BAGS
I WAS LEAVING MY PLACE OF EMPLOYMENT, HAD JUST BACKED OUT OF MY PARKING SPOT AND PUT THE CAR IN DRIVE. STARTED MOVING FORWARD AND THE DRIVER'S SIDE AIRBAG DEPLOYED. NO BUMPS, NO CONTACT WITH ANOTHER VEHICLE. JUST DEPLOYED. STEERING WHEEL PARTS HIT MY ARM, BRUISED IT PRETTY WELL. HAVE SINCE PURCHASED ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523832July 9, 2013
STEERING, ELECTRICAL SYSTEM
CAR WOULD NOT START. STEERING LOCKED AND TRANSMISSION STUCK IN PARK.KEY WOULD NOT TURN. TOWED CAR HOME. REMOVED THE IGNITION SWITCH AND FOUND THE IGNITION LOCK HAD MELTED. THE OBVIOUS FIRE HAZARD PROMPTED A RECALL SEARCH FOR THE MAKE AND MODEL FINDING AN IGNITION RECALL HAS BEEN ISSUED. I CONTACTED PONTIAC CUSTOMER SERVICE. THE REPRESENTATIVE ASKED ME IF MY VIN WAS COVERED. I HAVE CONFIRMED THE VIN IS ON THE RECALL LIST ALTHOUGH THE REP. FAILED TO ACKNOWLEDGE THIS. THE SERIOUSNESS OF THE RECALL, POTENTIAL FIRE HAZARD AND VALIDITY OF MY COMPLAINT WAS IGNORED AND [XXX] (PONTIAC REP.) WOULD NOT ASSIST ME FURTHER. I AM STUCK NOW WITH TRYING TO RESOLVE GETTING MY CAR REPAIRED IN A TIMELY MANNER. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520656June 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE SENSOR WAS DISCONNECTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489407December 20, 2012
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
I STARTED MY CAR IN A PARKING LOT AND WAS DRIVING APPROX 10MPH WHEN THE CAR DIED ALMOST IMMEDIATELY, AFTER RESTART, IT DID IT AGAIN. THEN, IT WOULDN'T EVEN TURN OVER. I HAD IT TOWED TO A MECHANIC WHO TOLD ME THAT IT WAS PROBABLY A BAD FUEL PUMP. TURNS OUT IT WAS THE PONTIAC ANTI-THEFT DEVICE THAT WAS KEEPING IT FROM STARTING. WHEN YOUR KEY STARTS GETTING WORN AND ROUNDED OFF, (AS MOST KEYS DO AFTER SOME USE!) THE THEFT SYSTEM LOCKS YOUR CAR UP. THERE IS NO FIX FOR THIS PROBLEM OTHER THAN REPLACING THE ECU, IGNITION SYSTEM, KEY TUMBLER, OR A COMBINATION OF THE SAME, AND REPROGRAMMING IT, WHICH COSTS UPWARDS OF 1000.00 THIS ANTI THEFT SYSTEM IS PREVENTING ME FROM USING MY LAWFULLY OWNED CAR! THE ONLY WAY TO FIX IT IS TO HAVE A DEALERSHIP REPLACE DEFECTIVE PONTIAC PARTS. AN ANTI THEFT SYSTEM SHOULD BE A PREVENTATIVE MEASURE TO KEEP CROOKS FROM BOOSTING YOUR CAR, NOT SOMETHING THAT WILL COST THE OWNER MORE MONEY LATER WHEN THEIR KEY WEARS DOWN! WORSE YET, IF THE CAR IS DISABLED ON A HIGHWAY AND THE STEERING WHEEL LOCKS UP, YOU RISK KILLING YOURSELF OR OTHERS ON THE ROAD! THIS HAS GOT TO BE A SAFETY VIOLATION AND A RED FLAG FOR A RECALL. I'M GOING TO PROBABLY SELL THIS RAT-TRAP FOR SCRAP/CRUSH VALUE TO A JUNK YARD AND BUY ANOTHER CAR, SO ALTHOUGH THIS COMPLAINT WON'T BENEFIT ME, HOPEFULLY MY COMMENT WILL HELP SOMEONE ELSE WHO IS HAVING PROBLEMS WITH THEIR POS PONTIAC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475643September 17, 2012
AIR BAGS
WHILE DRIVING HOME FROM THE PARK, DRIVER SIDE AIR BAG WENT OFF, BURST OF POWDER AND HORN BLOWING, SCRAPED RIGHT HAND. WAS ABLE TO PULL TO SIDE OF ROAD AND UNDO FUSE TO HORN. FOUND OUT BY GOING ONLINE MANY OTHERS HAVE HAD THIS HAPPEN IS THERE ANY RECOURSE TO THIS THAT I CAN FOLLOW UP ON? NOTE: IT SEEMS GMC HAS KNOWN ABOUT THIS AND REALLY SHOULD HAVE RECALLED THESE VEHICLES OR TAKEN THEM OFF THE ROAD, SERIOUS INJURY OR DEATH COULD HAVE HAPPENED IF THESE BLOW WITHOUT CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10472582August 27, 2012
AIR BAGS
I HAD JUST TURNED MY CAR ON AND PUT IT IN REVERSE TO BACK OUT OF A PARKING SPOT. I ONLY MOVED ABOUT TWO INCHES BACKWARDS, NOT EVEN GOING OVER 5 MPH, WHEN THE AIR BAG RANDOMLY DEPLOYED WITHOUT WARNING. IT HIT ME ON THE LEFT SIDE OF MY HEAD/NECK, CHEST, AND ARM RESULTING IN CUTS, BURNS, AND BRUISES IN THOSE AREAS. MY LEFT EAR STARTED RINGING AND I MOMENTARILY LOST HEARING ON THAT SIDE. I DID NOT HIT ANYTHING WITH MY VEHICLE NOR DID SOMETHING HIT ME. MY CAR DID NOT EVEN LEAVE THE PARKING SPOT BEFORE THIS INCIDENT OCCURRED. AFTER I GAINED COMPOSURE AND REALIZED WHAT HAD JUST HAPPENED, I MADE MY WAY OUT OF THE CAR AND A MAN WHO WITNESSED EVERYTHING WALKED ME TO THE FIRE DEPARTMENT NEAR BY. MY CUTS WERE TENDED TO AND I WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE FOR FURTHER TREATMENT AND EXAMINING. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10434127November 3, 2011
AIR BAGS
TL* THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY WHILE THE CONTACT WAS SEATED IN THE FRONT DRIVER SIDE SEAT. THE AIR BAG WAS ON FIRE AND IGNITED THE JACKET THAT THE CONTACT WAS WEARING. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE AND SHUT THE VEHICLE OFF. THE FIRE DEPARTMENT REPORTED TO THE SCENE AND A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT TAPED THE AIR BAG INTO THE DASHBOARD IN ORDER FOR THE CONTACT TO BE ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10392579March 23, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE DRIVERS SIDE AIR BAG EXPLODED AND THEN THE PASSENGER SIDE AIR BAG EXPLODED. AFTER THE EXPLOSION THE CONTACT CONTINUED TO DRIVE HOME AND PARK THE VEHICLE. THE AIR BAG HIT HER IN THE CHEST BUT SHE DID NOT GO TO THE HOSPITAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE, FOUND NO OTHER DAMAGE AND CONTACTED THE MANUFACTURER. THE MANUFACTURER OFFERED HER $500 AS A BUY BACK FOR THE VEHICLE. COMPLAINT FILE#297715 WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 146,242.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10392395March 21, 2011
AIR BAGS
TL* THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED BY A DEALER OR MECHANIC. THE MANUFACTURER WAS CONTACTED BUT THE CONTACT WAS ADVISED TO CALL BACK THE FOLLOWING DAY. THE VEHICEL WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384779February 28, 2011
AIR BAGS
TL - THE CONTACT OWNS A 1996 PONTIAC GRAND AM . THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE AIR BAGS DEPLOYED WITHOUT ANY EXPLANATION. HE ALSO MENTIONED THAT THE AIR BAG ITSELF HAD BURN MARKS. THE DEALER NOR THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 180,000. PM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10353700September 3, 2010
ELECTRICAL SYSTEM
ANTI-THEFT SYSTEM KEEPS ACTIVATING. HAD KEY SWITCH AND INSTRUMENT CLUSTER REPLACED. STILL HAPPENING!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348153August 9, 2010
AIR BAGS
MY DAUGHTER WAS DRIVING OUR 1996 PONTIAC GRAND AM AT APPROXIMATELY 30MPH WHEN THE AIRBAG SUDDENLY DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344542July 21, 2010
AIR BAGS
TL-THE CONTACT OWNS A 1996 PONTIAC GRAND AM. WHILE THE VEHICLE WAS PARKED THE CONTACT HAD JUST PUT THE KEY IN THE IGNITION WHEN THE DRIVERS AIRBAG DEPLOYED. THE CONTACT WAS THEN DRIVING AT 30MPH WHEN THE PASSENGERS AIRBAG DEPLOYED WITHOUT A CRASH. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY NEEDED TO INSPECT IT. AFTER THE INSPECTION WAS DONE THEY TOLD HIM THE WIRES WERE CORRODED WHICH CAUSED THE DEPLOYMENT. THERE HAVE BEEN NO REPAIRS TO THE VEHICLE AND THEY STATED THIS ISSUE CAN'T BE REPAIRED. THE FAILURE MILEAGE WAS 183000 AND THE CURRENT MILEAGE WAS 185000.CV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340695June 29, 2010
AIR BAGS:FRONTAL
I WAS TRAVELING ALONG THE HIGHWAY GOING EXACTLY 60 MPH WHEN SOMETHING POPPED CAUSING ME TO LOSE CONTROL OF MY VEHICLE ( ALL PASSENGERS WERE IN SEAT BELTS) WE SLID DOWN A DITCH HITTING A LIGHT POLE CAUSING THE VEHICLE TO COME TO A STOP NEITHER THE DRIVER OR THE PASSENGER BAG DEPLOYED. WE WERE TRAVELING AT A HIGH RATE OF SPEED AND THE AIR BAGS MALFUNCTIONED CAUSING MY FIANCE TO HIT HER HEAD ON THE DASH. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10324647April 9, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:MECHANICAL, STRUCTURE
WATER GETTING INTO VEHICLE SOMEWHERE BEHIND FIREWALL. STARTED APPROXIMATELY 1YR. AGO. CAUSED ALL LIGHTS ON DASH TO LIGHT UP, NOW VEHICLE WILL NOT START, COULD NOT AFFORD TO HAVE PONTIAC FIX, ALTHOUGH THEY DID ISSUE A WARNING REGARDING ISSUE, BUT WILL NOT HELP WITH REMEDY. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10323305April 1, 2010
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE DRIVER'S SIDE AIR SUDDENLY DEPLOYED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND WRAP THE DEFLATED AIR BAG TO KEEP IT FROM OBSTRUCTING HIS VISION. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307742February 9, 2010
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 PONTIAC GRAND AM. THE CONTACT STATED THAT THE PASSENGER SIDE AND THE DRIVER SIDE HAD TWO INCHES OF RAIN IN THE VEHICLE BUT WAS UNABLE TO IDENTIFY WHERE IT WAS COMING FROM. THE THEFT SYSTEM ACTIVATED AND THE VEHICLE RESPONDED AS IF IT WERE STOLEN WHICH MADE IT IMPOSSIBLE TO START THE VEHICLE. THE CONTACT ALSO HAD A LOT OF MAJOR COMPONENTS REPAIRED ON THE VEHICLE AND THE FAILURE CONTINUED TO OCCUR. THE DEALER ADVISED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO ASSIST WITH THE FAILURE. THE FAILURE MILEAGE WAS CURRENTLY 141,000. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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