Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10256569January 28, 2009
AIR BAGS:FRONTAL, SEAT BELTS
SUSTAINED FACIAL INJURIES IN A SINGLE VEHICLE ACCIDENT (CAR VS. TELEPHONE POLE). WAS WEARING SEATBELT WHEN CONTACTED BLACK ICE, VEHICLE LEFT THE ROAD AND STRUCK A TELEPHONE POLE HEAD-ON DRIVER SIDE WHICH TOTALED THE VEHICLE AND BROKE THE POLE IN HALF. UPPER TORSO STRUCK STEERING WHEEL AND HEAD STRUCK CENTER CONSOLE RESULTING IN LOSS OF CONSCIOUSNESS AND DEEP FACIAL LACERATION/ AVULSION OVER LEFT BROW. SHOULDER RESTRAINT DID NOT ENGAGE AND NEITHER DRIVER SIDE NOR PASSENGER SIDE AIRBAGS DEPLOYED AT ANY TIME. IT IS IN THE OPINION OF UNNAMED PROFESSIONALS THAT THE AIRBAG/ SHOULDER RESTRAINT MIGHT HAVE PREVENTED OR LIMITED/ REDUCED THE INJURIES SUSTAINED IN THE ACCIDENT. NO CITATION WAS WRITTEN FOR FAILURE TO CONTROL OR SPEEDING, NEITHER WAS THERE ANY SUSPICION OF BEING UNDER THE INFLUENCE OF DRUGS OR ALCOHOL. THE VEHICLE WAS PURCHASED USED FROM A REPUTABLE DEALERSHIP AND WAS CERTIFIED THAT ALL SAFETY DEVICES WERE INTACT AND FUNCTIONAL AT THE TIME OF PURCHASE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10256670January 28, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, LATCHES/LOCKS/LINKAGES, STRUCTURE:FRAME AND MEMBERS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
HAD ALL WINDOW MECHANISMS REPLACED AFTER ENDURING A WONDERFUL GARBAGE BAG COVER TREATMENT FOR WINDOW BEAUTY ENHANCEMENT LAST WINTER 2007-08. FOUND MY IGNITION REFUSES TO START W/ 1 KEY. I STARTED NOTICING THE SMELL OF ANTIFREEZE. TOOK TO MY MECHANIC OF 22 YEARS. THOUGHT IT WAS A CRACK IN THE ACTUAL CONTAINER WHICH HOUSES ANTIFREEZE. THIS WAS REPLACED. NOPE. STILL LEAKING. CAR NEVER INDICATED ON PANEL THAT IT WAS ABOVE TEMP & OVERHEATED, STAYED WITHIN THE NORMAL RANGE. THE CAR NEVER ONCE OVERHEATED. MECHANIC COULDN'T FIND THE PROBLEM. SAID IT WAS A FAULTY COMPUTER... INDICATES, TIRES NEED CHECKING, FLASHING LIGHTS, ABS OFF/ON...WHICH BY THE WAY WAS CAUSING ME TO NOT HAVE MY CAR PASS INSPECTION TO ADD INSULT TO INJURY!! FOUND I WAS ALL OF A SUDDEN REPLACING ANTIFREEZE BY THE GALLONS. WAS STILL PAYING OFF MECHANIC FROM PREVIOUS ISSUES. DON'T ASK, WHILE TRYING TO FIGURE OUT THE ANTIFREEZE PROBLEM! BROUGHT CAR IN TO HAVE RADIATOR CHECKED BY FRIENDS MECHANIC, FLUID WAS LITERALLY POURING OUT OF BOTTOM OF CAR. $1600. LATER!! HEAD GASKET SET,WATERPUMP,SERPENTINE BELT, RADIATOR HOSES, THERMOSTAT & GASKETS, CROSSOVERPIPES, AIRFILTER...NOW? 1 1/2 MONTHS LATER? WELL HEY.GUESS WHAT? RIDING MERRILY TO WORK LAST SAT. CAR STALLED ALL THE WAY...& YIPEE ANOTHER VISIT, ANOTHER MERE 900. BAG OF SHELLS CONSISTING OF CRANK SHAFT, BEARINGS. CAN YOU BELIEVE IT? I DON'T HAVE IT!!.....I THOUGHT THIS GUY WAS PUTTING ME ON...I'VE LOST WORK SINCE I'M 45 MIN. AWAY. I'VE SPOKEN TO PONTIAC SEVERAL TIMES. THEY WANT NOTHING TO DO WITH THIS. ACT DUMB- THE AMERICAN WAY...WEIRD, I'VE READ MORE COMPLAINTS ABOUT THIS ISSUE, I'M SURPRISED YOU GUYS DON'T DEMAND SOME RESOLUTION FOR CONSUMERS. WHAT GIVES? IT'S SO INCREDIBLY OBVIOUS THIS IS A REAL SOLID COMPLAINT ABOUT ENGINE DEFECT WITH ALL THE EVIDENCE TO BACK IT UP!! I THINK IT WAS MINNISOTA OR MISSOURI THAT CONSUMERS ACTUALLY WON A CLASS ACTION SUIT AGAINST PONTIAC FOR THESE SPECIFIC COMPLAINTS. NAMELY HEAD GASKET, ENGINE RELATED ISSUES.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256449January 27, 2009
ELECTRICAL SYSTEM
WHEN SECURITY LIGHT FLASHES ON MY 1999 PONTIAC GRAND AM, THE FUEL PUMP IS DISABLED FOR 10 MINUTES. HAS HAPPENED INTERMITTENTLY IN THE PAST. TODAY, IT TOOK OVER 2 HOURS TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256480January 27, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE STALLS AND SHUTS DOWN NUMEROUS TIMES WITHIN THREE FEET OF HER HOME. THE ENTIRE VEHICLE LOSES POWER. SOMETIMES THE VEHICLE WILL RESTART WITHIN FIVE MINUTES OR IT WILL START AND SHUT OFF AT LEAST FOUR TIMES BEFORE FINALLY MOVING AGAIN. THERE ARE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE SECURITY SYSTEM WAS THE CAUSE OF THE FAILURE. THE DEALER IS CHARGING $800 FOR THE REPAIR, BUT THERE IS NO GUARANTEE THAT THE FAILURE WILL NOT RECUR. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256546January 27, 2009
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
MY 2003 PONTIAC HAS A CLICKING IN THE DASH UNDERNEATH THE HAZARD SWITCH. WHEN I TURN ON THE SIGNAL THE CLICKING GOES IN RHYTHM WITH THE SIGNALS BUT WHEN I TURN THE SIGNALS OFF IT CONTINUE TO CLICK, SOMETIMES FAST SOMETIMES SLOW. AT FIRST IT WOULD ONLY HAPPEN VERY RARELY. I AM AFRAID FOR MY CHILD AND I IT MAY BE A SHORTER THAT MAY CAUSE A FIRE. I FEEL THERE SHOULD BE A RECALL ON THIS PROBLEM WITH ALL THE COMPLAINTS OF THIS MATTER. PLEASE LOOK INTO THIS MATTER AND LET ME KNOW WHAT IS GOING ON. I HAVE SPOKEN WITH MANY MANY PEOPLE WHO EXPERIENCE THE SAME PROBLEM WITH THEIR GM VEHICLE. WHY IS THE 2003 EXCLUDED FROM THIS RECALL??? THIS PROBLEM STARTED WITH ME BACK IN 2007 AND I AM STILL HAVING THIS SAME PROBLEM. I NEED YOU TO FIX THE PROBLEM BEFORE ANYTHING BAD HAPPEN. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255375January 16, 2009
ELECTRICAL SYSTEM
WHILE DRIVING DOWN HIGHWAY 4 MY STEERING COLUMN CAUGHT ON FIRE MAKING ME PULL THE CAR OVER AND JUMP OUT ALONG WITH 2 OTHER PERSONS , AFTER THAT WE CALLED THE TOW TRUCK TO HAVE IT TOWED HOME TO SEE WHAT WE WERE GOING TO DO ABOUT THE PROBLEM AND WHO TO CONTACT IN THE MEAN TIME THE DEALERSHIP HAD MY CAR FOR 4 MONTHS AND TO THIS DAY STILL HAS IT AND IS REQUESTING ME TO PAY HALF OF THE BILL TO GET IT FIXED AND I DO NOT FEEL I SHOULD PAY A DIME FOR A RECALLED CAR WITH AN OPEN RECALL ON IT SO THEREFORE I AM FILING A COMPLAINT AGAINST THE DEALERSHIP FOR THE CAR TO BE FIXED AND FOR ALL THE INCONVENIENCE IN WHICH IT HAS CAUSED ME GETTING BACK AND FOURTH TO SCHOOL, I AM IN COLLEGE FULL TIME SO THEREFORE I HAD TO DO PUBLIC TRANSPORTATION GETTING TO AND FROM MY DESTINATIONS. AND WHEN THE CAR CAUGHT FIRE IT WAS THE FIRST TIME IN WHICH IT HAD EVER HAPPENED. SO NOW MY GRANDFATHER IS GOING TO PAY FOR IT TO GET FIXED AND WOULD LIKE ALL OF HIS MONEY BACK AND I WANT ALL I CAN GET FOR ALL THE INCONVENIENCE IN WHICH THIS PROBLEM HAS CAUSED MYSELF AND ALL OTHERS WHO WERE INVOLVED AND ALSO WE NEED TO KEEP IN MIND THIS COULD HAVE BEEN A MUCH BIGGER PROBLEM IF ANYONE WOULD HAVE GOTTEN HURT DO TO THE FIRE AND OR ANY OTHERS DAMAGES THAT COULD HAVE HAPPENED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10254924January 13, 2009
STRUCTURE:FRAME AND MEMBERS, TIRES, SUSPENSION:FRONT, SUSPENSION:REAR
WITHOUT WARNING OR PHYSICAL IMPACT/IMPAIRMENT RIGHT FRONT COIL SPRING FRACTURED WITH A LOUD BANG, AND THE JAGGED END PIERCED MY TIRE SIDEWALL, DESTROYING TIRE. THIS OCCURRED AT APPROX 25 MPH, I WAS ABLE TO PULL OVER WITHOUT INCIDENT, HAD TO BE TOWED, NEW COIL INSTALLED, NEW TIRE PURCHASED, LABOR DAY PLANS RUINED. SEVERAL MONTHS LATER, CAR WAS PARKED FOR 12 HRS IN 70 DEGREE WEATHER, ANOTHER HUGE BANG, DRIVERS SIDE FRONT COIL FRACTURED, C-SHAPED PIECE UNDER THE VEHICLE, AGAIN, THE VEHICLE WAS TOWED, COIL REPLACED, MISSED A DAY OF WORK AS THIS HAPPENED IN CONNECTICUT, AND I WORK IN MASSACHUSETTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253165December 30, 2008
VEHICLE SPEED CONTROL
I OWN A 2003 PONTIAC GRAND AM THAT THE THROTTLE STICKS. I HAVE DONE EXTENSIVE RESEARCH AND FOUND THERE WAS A RECALL GM (4092) (NHTSA CAMPAIGN NUMBER 04V528000) HAD ISSUED ADDRESSING THIS BUT ONLY IN A SPECIFIED SERIAL NUMBER RANGE. MY CAR DOES NOT FALL IN THAT RANGE BUT IS AFFECTED IN THE SAME MANNER. THE VIN # IS . THE CAR IS BECOMING A SAFETY HAZARD TO MY FAMILY AND IS ONE OF OUR PRIMARY VEHICLES. I HAVE CONTACTED GM AND THEY ARE NOT WILLING TO DO ANYTHING BECAUSE OF THE SERIAL NUMBER RANGE. I FEEL THAT THE NHTSA NEEDS TO INVESTIGATE THIS FURTHER AND WIDEN THE SERIAL NUMBER RANGE. THE DATE OF INCIDENT IS THE MOST RECENT TIME IT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253074December 29, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 PONTIAC GRAND AM. DURING ROUTINE MAINTENANCE A TECHNICIAN STATED THAT UNDER PRESSURE OF THE INTAKE MANIFOLD WAS INOPERABLE AND NEEDED TO BE REPLACED. THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COST WHICH EXCEEDED $700.00. THE FAILURE AND CURRENT MILEAGES WERE 80,300. UPDATED 03/18/09. *LJ THE INTAKE MANIFOLD GASKET WAS LEAKING AND NEEDED TO BE REPLACED. UPDATED 03/20/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253104December 29, 2008
ELECTRICAL SYSTEM
I OWN A 2001 PONTIAC GRAND AM AND A YEAR AGO I HAD A SECURITY LIGHT COME ON WHICH MAKES THE CAR NOT START AND YOU HAVE TO GO THROUGH A LONG PROCESS TO GET IT TO START A YEAR AGO I TOOK IT TO A REPAIR SHOP THE HAD TO CHANGE TO WHOLE IGNITION MODULE AND I THINK THE WHOLE IGNITION SYSTEM I FIND THIS PROBLEM ALL OVER THE INTERNET AND I'VE SEEN IT COUNTLESS TIME WITH FRIENDS AND FAMILY I WOULD LIKE TO SEE A RECALL BE ISSUED I AM HAVING THE SAME PROBLEMS I HAD A YEAR AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252605December 23, 2008
ELECTRICAL SYSTEM
I OWN A 2003 PONTIAC GRAND AM GT WHICH I PURCHASED BRAND NEW IN 2003. THE ISSUE I ALONG WITH MANY OTHER GM OWNERS AM DEALING WITH IS THE 'PASSLOCK' PASSIVE SECURITY SYSTEM. MY VEHICLE BEGAN EXPERIENCING PROBLEMS WITH THE PASSLOCK SYSTEM AT JUST 55,000 MILES (WHICH IS ABSURD.) THE PROBLEM IS THAT THE PASSLOCK SYSTEM WON'T PROPERLY RECOGNIZE A VALID VEHICLE KEY AND WILL REQUIRE THE DRIVER TO LEAVE THE KEY IN THE IGNITION IN THE "ON" POSITION FOR TEN MINUTES BEFORE THE VEHICLE CAN BE STARTED. AFTER RESEARCHING THE PROBLEM ONLINE AND SPEAKING WITH OTHER GM OWNERS, MY PROBLEM IS IN NO WAY AN ISOLATED INCIDENT AND IS A DEFINITE WIDESPREAD PROBLEM AMONG GM OWNERS THAT HAVE THEIR VEHICLE EQUIPPED WITH PASSLOCK. IT IS RIDICULOUS FOR GM NOT TO IDENTIFY THE ISSUE AS BEING RECALL-WORTHY. A COLLEAGUE OF MINE HAD A SIMILAR INSTANCE OCCUR IN HIS HONDA ACCORD WHICH WAS ULTIMATELY FIXED WITH HONDA ISSUING A RECALL ON THE VEHICLE. I FEEL THAT THE RECALL IS IMPERATIVE BASED ON THE AMOUNT OF MONEY IT WOULD COST TO FIX THIS PROBLEM ALONG WITH THE ISSUES THAT MAY OCCUR WHEN HAVING TO WAIT TEN FULL MINUTES BEFORE LEAVING FOR YOUR DESTINATION (FOR EXAMPLE, A WIFE IN LABOR ENROUTE TO A HOSPITAL.) I REALIZE GM'S FIRST AND FOREMOST CONCERNING ISSUE IS THEIR FINANCIAL CRISIS AND ABILITY TO STAY AFLOAT, BUT I AM FEELING QUITE "FED UP" WITH THEIR LACK OF QUALITY SUCH AS: KNOBS FALLING OFF, BRAND NEW RATTLING CARS, PLASTIC FASTENERS FOR EVERYTHING, HAVING TO REMOVE HALF OF MY FRONT END TO CHANGE A HEADLIGHT BULB, ETC. THE PASSLOCK ISSUE WAS THE STRAW ON MY CAMEL'S BACK.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251973December 16, 2008
ELECTRICAL SYSTEM
THE SECURITY LIGHT ON THE DASH COMES ON CONSTANTLY, AND THE DRIVER SIDE DOOR THE WINDOW WILL NOT GO UP OR DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251729December 14, 2008
SUSPENSION:FRONT
FRACTURE OF FRONT LEFT AND RIGHT COIL SPRINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251210December 9, 2008
ELECTRICAL SYSTEM
CAR WOULD NOT START. HAS BEEN AN ISSUE SEVERAL TIMES IN THE PAST. CANNOT BE BATTERY, SINCE THAT WAS REPLACED YESTERDAY. THE FACTORY-INSTALLED ANTI-THEFT DEVICE IS FAULTY AND HAS BEEN FOR NEARLY A YEAR. THE CAR HAS LESS THAN 70,000 MILES ON IT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250837December 5, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
1999 GRAND AM POWERTRAIN WITH THE TRANSAXLE KEEPS FAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250633December 3, 2008
EXTERIOR LIGHTING, VISIBILITY
MULTIFUNCTION SWITCH DEFECTIVE BRAKE LIGHTS KEEP GOING OUT. WINDOW CLIP BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250555December 2, 2008
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
A LOCAL PONTIAC DEALERSHIP WORKED ON MY CAR FOR UNRELATED ISSUES. WHEN I WENT TO PICK UP MY CAR, THE DEALERSHIP COULD NOT FIND MY KEYS. I HAD TO GET A SPARE SET OF KEYS FROM MY HOME AND FINALLY PICK UP MY CAR. AFTER THIS INCIDENT OCCURRED, I NOTICED THE "SECURITY" LIGHT WOULD COME ON RANDOMLY. EVENTUALLY, IT WOULD NOT START. ALSO ON A RANDOM BASIS. THIS HAS HAPPENED COUNTLESS TIMES AND I AM ABSOLUTELY FRUSTRATED. IT IS NOW HAPPENING ON A WEEKLY BASIS. I CAN'T AFFORD FOR THIS TO HAPPEN ANY LONGER. THE PONTIAC DEALERSHIP HAS ADVISED ME THAT IT WILL COST $400+ FOR THIS TO BE FIXED. AGAIN, I AM UNABLE TO DO THAT. I KEEP VERY GOOD MAINTENANCE ON MY CAR AND THIS IS OUT OF MY CONTROL. I HAVE RE-SET THE PASSLOCK SYSTEM AS THE PONTIAC DEALERSHIP HAS ADVISED ME TO AND NOW IT IS HAPPENING MORE OFTEN. THIS IS RIDICULOUS AND I SHOULD NOT HAVE TO DEAL WITH A SITUATION LIKE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250229December 1, 2008
ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL, EQUIPMENT:MECHANICAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 WINDOW REGULATOR ARE BROKEN ON DRIVER SIDE, AND PASSENGER. THE REAR WINDOW DEFROSTER ONLY DEFROST HALF THE WINDOW, INTERIOR LIGHTS DO NOT GO OFF WHEN THE SWITCH IS ON AUTO, ENGINE OVERHEATS, TURN SIGNALS DO NOT WORK, THE ENGINE IS HARD TO START . I HAVE NOT FIXED THE WINDOWS BUT I BEEN TO THE DEALERSHIP FOR THE OVERHEATING AND I WAS TOLD THERE WAS NO PROBLEMS. I HAD TO REPLACE THE FUEL PUMP BECAUSE THE CAR WOULD NOT START. THESE ISSUES BEGAN OVER A YEAR AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250059November 28, 2008
EXTERIOR LIGHTING
SIMILAR TO MANY OF THE OTHER COMPLAINTS HERE. ABOUT THE BLINKER RELAY CYCLING WHEN IN THE NEUTRAL POSITION. THERE WERE RECALLS FOR THIS ON PREVIOUS MODEL YEARS. NO RECALL EXISTS FOR THIS MODEL YEAR AND MR. PONTIAC WANTS $95 TO DO A DIAGNOSTIC. LIKELY IT IS A MANUFACTURING DEFECT JUDGING FROM THE NUMBER OF OTHER COMPLAINTS HERE. THE RATE OF RELAY CYCLING HAS SOME CORRELATION TO THE TEMPERATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249822November 25, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT BOTH REAR LATCH SYSTEMS FAILED IN THE VEHICLE. THE FAILURE PREVENTED A CHILD SAFETY SEAT FROM BEING SECURED WITH THE LATCH BELT SYSTEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE LATCH SYSTEM, WHICH NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 90,000 AND CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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