Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#10611037July 16, 2014
STRUCTURE
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THE DASHBOARD WAS DETERIORATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610637July 15, 2014
AIR BAGS, ENGINE, ELECTRICAL SYSTEM:IGNITION
CAR STARTED SHUTTING OFF WHILE BEING DRIVEN ON NUMEROUS OCCASIONS. CAR WAS EVALUATED BY GM DEALER AND ANOTHER INDEPENDENT AUTO REPAIR SHOP, NEITHER COULD DETERMINE WHY CAR WAS SHUTTING OFF, GM DEALER TECHNICIAN STATED POSSIBLE IGNITION SWITCH PROBLEM ON 11/22/2010. ON 12/24/2011, THE PONTIAC GRAND AM 2001, WAS BEING DRIVEN AND IGNITION SHUT OFF CAUSING THE CAR TO HIT AN UNOCCUPIED PARKED TRUCK. CAR LOST POWER STEERING AND COULD NOT AVOID THE ACCIDENT. CAR FLIPPED ON ITS TOP, INJURING THE DRIVER OF THE CAR. AIRBAGS DID NOT DEPLOY. CAR WAS TOTAL LOSS. HAVE ALL DOCUMENTATION TO CONFIRM CLAIM. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10610412July 15, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
LETTER FROM SENATOR BROWN ON BEHALF OF CONSTITUENT RE VEHICLE RECALL. *SMD ON JANUARY 8, 2013, THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. THE CONSUMER RECEIVED A POST CARD IN THE MAIL, IN JUNE 2014 REGARDING A RECALL CONCERNING A POSSIBLE ENGINE FIRE. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10610418July 14, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
ELECTRICAL ISSUES BIG TIME: (SO FAR, THESE ARE THE ISSUES I HAVE FOUND) BLINKERS & HAZARDS RANDOMLY WORK, SMELL BURNING WIRES, IGNITION SWITCH PROBLEMS WHEN TRYING TO GET CAR TO START, GEAR SHIFT STICKS WHEN ATTEMPTING TO TAKE IT OUT OF PARK TO REVERSE, SMELL FUEL & LOW COOLANT BUTTON COMES ON BUT CANNOT DETERMINE LEAKS. "I'M BEING TOLD BY GM'S CUSTOMER SERVICE DEPARTMENT THAT I HAVE TO GO TO A CERTIFIED GM REPAIR SHOP, PAY OUT OF POCKET FOR THE DIAGNOSE OF ISSUES WHICH ISN'T GOING TO BE CHEAP, AND THEN SUBMIT THE INFORMATION BACK TO GM WHO MAY OR MAY NOT FIX IT?!?!?! IF THEY DON'T, I'M STUCK WITH THE BILL!!! WHICH IS GOING TO COST ME THOUSANDS TO FIX, BECAUSE I CAN'T SELL IT WITH ALL THE ISSUES." "AS A SINGLE MOTHER OF TWO, I AM HIGHLY APPALLED BY THIS!! WITH ALL THESE RECALLS FROM GM, MAKES ME WONDERING WHAT ELSE WILL GO WRONG WITH THIS VEHICLE, I "PINCHED PENNIES" AND WE WENT WITHOUT NECESSARIES TO PURCHASE SAID VEHICLE FOR MY 17 YR OLD DAUGHTER. I PRAY FOR MY TWO DAUGHTER'S SAFETY AND THE PASSENGERS THAT MAY RIDE WITH HER EVERYDAY, I CAN ONLY HOPE GM WILL ADD HER "VIN" TO THE RECALL LIST AND FIX ALL PROBLEMS, SO I DON'T END UP AT ANYONE'S FUNERAL, AS A RESULT OF GM'S SEVERAL YEARS OF FAILURE TO PROVIDE CONSUMERS WITH THE BIG MISTAKES THEY MADE."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610077July 12, 2014
ELECTRICAL SYSTEM
I'VE BEEN HAVING TROUBLE WITH THE IGNITION SWITCH. WITHOUT WARNING THE CAR WILL NOT START, AND THE SECURITY LIGHT COMES ON. AFTER HAVING IT TOWED TO A MECHANIC AND 170 DOLLARS LATTER I WAS TOLD IT WAS THE IGNITION SWITCH. IT COMES IN TWO PARTS AND NO ONE KNOW WHICH PART IT NEEDS. I'VE SEEN TWO OTHER MECHANICS SINCE, SAME STORY. THIS MONTH FINALLY, THE PONTIAC GRAND AM WAS ADDED TO THE RECALL LIST FOR THE IGNITION PROBLEM,,,,MY MODEL AND YEAR. NO ONE CAN TELL ME YET IF MY CAR IS OR IS NOT ONE OF THE CARS BEING CONSIDERED FOR THE RECALL...THIS RECALL IS ON THE PONTIAC GRAND AM 1999- 2005....MINE IS A 2003. PLEASE HELP ME FIND OUT IF THIS CAR IS SAFE TO DRIVE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609832July 11, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON 3-14-12 THE IGNITION SWITCH HAD BEEN ON AND I TOOK IT IN TO GET LOOKED INTO AT THE DON LEDFORD'S CAR DEALERSHIP IN CLEVELAND TN. ON THIS DATE THEY RAN TEST AND FOUND NO LEAKS AT ALL. THEY SAID IT WAS OK TO DRIVE THE CAR. ON 07-27-12 I TOOK THE CAR IN TO GET A NEW IGNITION SWITCH BECAUSE THEY TOLD ME AT THE DEALERSHIP I NEEDED A NEW IGNITION SWITCH.THE CAR WOULD NOT START PERIODICALLY AND IT WAS CAUSING PROBLEMS GETTING TO WORK. THEY FIXED OR REPLACED IT AND A COUPLE OF DAYS WENT BY AND I WAS STILL HAVING PROBLEMS WITH THE CAR STARTING. I DO HAVE A WITNESS ON THIS INCIDENT THAT THE CAR WOULD NOT START WITH THE NEW IGNITION SWITCH. ON 08-09-12 AND THE ELECTRICAL PART ON THE IGNITION SWITCH SHORTED OUT AND THEY REPLACED THE SWITCH. WHAT WOULD HAVE HAPPEN IF I HAD GOTTEN IN AN ACCIDENT BECAUSE OF THIS DEFAULT. I PAID OVER FIVE HUNDRED DOLLARS FOR THIS IGNITION SWITCH AND NOW 2014 THEY ARE RECALLING THE IGNITION SWITCHES ON THESE CARS AND FIXING THEM FOR FREE AT NO COST. I DO BELIEVE THEY NEED TO GIVE ME MY MONEY BACK FOR THESE REPAIR COST WHEN THE PART WAS BAD AT FIRST WHEN THEY MADE THIS CAR? I TRIED TO GET A IN TOUCH WITH THE MANAGER OF DON LEDFORD'S ON NORTH LEE HWY. AND HE WILL NOT CALL ME BACK. SHOULD I GET A LAWYER?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609888July 11, 2014
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
I HAVE HAD THIS VEHICLE FOR 14 YEARS & HAVE MULTIPLE ISSUES WITH IT IN THAT THE IGNITION SWITCH HAS BEEN REPLACED 2 TO 3 TIMES IN THE FIRST 3 YEARS OF OWNING THE CAR AND NEVER DID WORK PROPERTY; I HAD TO HAVE THE INTAKE GASKET DONE & THE HEAD GASKET DONE; I TOO HAD AN ISSUE W/ THE ABS LIGHT BEING ON AND A WIRE OR SOMETHING WAS OFF. LUCKILY I HAVE A RELATIVE WHO IS A MECHANIC AND DID NOT HAVE TO ENDURE THE UPCHARGE OF THE DEALERSHIP HOWEVER, THESE WERE COSTLY EXPENSES NONE THE LESS. I CONTACTED GM ABOUT THE IGNITION SWITCH & WAS TOLD MY VIN WAS NOT PART OF THE RECALL. I ALSO CONTACTED MY LOCAL NEWS STATION TO TRY TO INVESTIGATE LATER MODEL IGNITION SWITCH ISSUES WITH NO RESULT. I BELIEVE THIS NEEDS FURTHER REVIEW. MY CAR CURRENTLY HAS 185K MILES ON IT BUT ONLY HAD ABOUT 150 3 YRS AGO WHEN THE INTAKE & HEAD WENT. AND AS I STATED THE IGNITION SWITCH NEVER WORKED PROPERTY (ALWAYS A CLICKING SOUND LIKE THE TURN SIGNAL WAS ON COMING FROM THE IGNITION - I WAS ALSO ABLE TO REMOVE THE KEY FROM THE IGNITION & DRIVE THE VEHICLE W/ THE IGNITION IN THE ON POSITION). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609142July 9, 2014
ELECTRICAL SYSTEM
I WAS DRIVING THE VEHICLE ON A FREEWAY AT 65 MILES PER HOUR. WITH NO WARNING, THE ENGINE STOPPED. LUCKILY I WAS IN THE RIGHT LANE AND COULD COAST ONTO THE SHOULDER. I TRIED TO RESTART THE VEHICLE, IT WOULD NOT START. I CALLED FOR HELP ON THE ROADSIDE AND WAITED FOR ASSISTANCE. THE VEHICLE WAS SITTING FOR ABOUT 10 MINUTES. I CRAWLED UNDER THE VEHICLE AND KNOCKED ON THE GAS TANK. I TRIED TO START IT AGAIN. IT STARTED FINE. THE VEHICLE HAS ALSO NOT STARTED ON A SEPARATE OCCASION AFTER SITTING FOR ABOUT 6 HOURS. WE HAVE OWNED THE VEHICLE LESS THAN A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609215July 9, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE FRONT BRAKES WORE PREMATURELY. IN ADDITION, THE CONTACT STATED THAT THE TURN SIGNALS AND THE POWER WINDOW SWITCH FAILED TO ACTIVATE WHEN ENGAGED. THE CONTACT ALSO MENTIONED THAT WATER PENETRATED THROUGH THE SUNROOF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609356July 9, 2014
ENGINE
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING AT AN UNKNOWN SPEED WHEN THE VEHICLE STALLED AND CRASHED INTO A TREE. THE DRIVER WAS KILLED AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/22/14*CN UPDATED 05/19/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10608850July 8, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED TO 60 MPH INDEPENDENTLY. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE RESUMED NORMAL ACCELERATION AFTER THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE DEALER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 41,594.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608021July 3, 2014
STEERING, ENGINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON SEVERAL OCCASIONS THE IGNITION SWITCH FAILED TO TURN, WHICH LOCKED UP THE STEERING COLUMN, MANY TIMES THE KEY WOULD NOT RELEASE FROM THE IGNITION SWITCH, THEREFORE IT WOULD NOT TURN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607735July 2, 2014
ELECTRICAL SYSTEM, ENGINE
I NOTICED THE IGNITION KEY COULD BE REMOVED FROM IGNITION REGARDLESS OF POSITION. SINCE HEARING OF GM INCLUDING THE 99 GRAND AM IN ITS RECALL I CALLED THE LOCAL GM DEALER. I WAS TOLD THERE WAS NOTING THAT COULD BE DONE UNTIL I RECEIVE A RECALL NOTICE FROM GM. I CONTACTED GM AND WAS TOLD I COULD GET IT REPAIRED AT MY EXPENSE AND THEM FILE PAPERWORK TO GET REIMBURSED. I RELAISE THERE IS PROBABLY A HUGE BACK-UP RELATED TO PARTS. AS THIS IS A KNOWN PROBLEM AND MY CAR IS EFFECTED BY THE RECALL, THIS IS UNACCEPTABLE. I WOULD NOT EXPECT GM TO FIX THE PROBLEM IMMEDIATELY, BUT I DO THINK IT IS REASONABLE TO BE ABLE TO BE PUT ON A WAITING LIST. AS THINGS STAND RIGHT NOW, GM WILL DO NOTHING TO CORRECT THE PROBLEM. I AM A TOYOTA MASTER TECHNICIAN, ASE MASTER TECHNICIAN, AND WAS A NISSAN MASTER TECHNICIAN, SO I DO UNDERSTAND HOW RECALLS WORK ATE THE DEALER LEVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607835July 2, 2014
AIR BAGS
MY HUSBAND WAS INVOLVED IN AN ACCIDENT SHORTLY AFTER PURCHASING OUR VEHICLE AT WHICH POINT A TRAILER (REAR OF A PICK UP) HAULING DIRT WAS RELEASED FROM AND ONCOMING VEHICLE (TRAVELING APPROX. 45-55 MPH) AND MY HUSBAND DRIVING AT 35 MPH (BRAKING AS HE SAW IT COMING TOWARDS HIM) THE TRAILER SLAMMED INTO THE FRONT END OF OUR CAR. THIS CAUSED THE FRAME TO BE BENT WITH SEVERAL OTHER DAMAGES INCLUDING BROKEN AXLE, AND DRIVESHAFT WITH OTHER MINOR REPAIRS. THE CAR WOULD HAVE BEEN CONSIDERED TOTALED HAD IT NOT HAD GAP COVERAGE AND DUE TO FAULT THE OTHER DRIVERS INSURANCE WOULD HAVE HAD TO BUY THE CAR OUT FROM OUR CREDIT AGENCY. APPROX. DAMAGE WAS A LITTLE OVER $5000. MY CONCERN IS WITH THE AIRBAGS (EVEN OR REPAIR SHOP SAID THEY SHOULD HAVE DEPLOYED) AND WITH GM'S RECENT RECALLS (MY MAKE AND MODEL INCLUDED BUT THE VIN HAS NOT BEEN FLAGGED YET) THEY ARE CLAIMING THE ISSUE WITH OUR CAR ISNT LIKE THE RECENT COLBOLT RECALL A FEW MONTHS BACK. BUT OUR VEHICLE CAN BE JARRED INTO ACC. WHILE STILL IN MOTION CAUSING THE VEHICLE TO BECOME DIFFICULT TO CONTROL . WE HAVE ALWAYS HAD MINIMAL KEY ON OUR RINGS (HOUSE, CAR, WORK KEYS WITH A SINGLE RING) GM EXPLAINED TO ME THIS LAST WK THAT THE CAR WAS JUST ADDED ON THE LIST FOR UNINTENDED KEY ROTATION NOT THE FAULTY IGNITION AND I WOULD NEED TO WAIT AND SEE IF OUR VIN WAS INVOLVED BUT THEY ASSURED THE CAR WAS SAFE. AFTER READING UP ON THE RECENT COMPLAINTS OF THE YEAR MAKE AND MODEL I SEE THIS IS NOT JUST OUR CAR AND I HIGHLY DOUBT IN ANYWAY IT IS A COINCIDENCE. WE ALSO HAVE THE DIRECTIONAL ISSUE WERE IT SOMETIMES DOESNT WORK AND WHEN IT DOES IT HAS A LONG LASTING CLICKING AFTER USE AND TO OUR KNOWLEDGE THIS PART WAS REPLACED ATLEAST TWICE BY PERVIOUS OWNER AS WELL AS ONCE BY US. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10607501July 1, 2014
ELECTRICAL SYSTEM
PARKED CAR TO SHOP. UPON RETURNING, CAR WOULD NOT START. HAD TOWED AND WAS TOLD IT WAS SAFETY SWITCH FOR IGNITION. DURING THIS TIME A CLICKING SOUND WOULD EMIT PERIODICALLY FROM THE IGNITION OR TURN SIGNAL ASSEMBLIES. HAD IGNITION ASSEMBLY REPLACED. WORKED FOR A WHILE AND THEN DECEMBER OF 2013, CLICKING SOUND REAPPEARED AND HASN'T STOPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607575July 1, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
WENT TO GET IN MY CAR AT THE STORE AND THE SECURITY LIGHT WAS ON AND CAR WOULDN'T START HAD TO HAVE IT TOWED ACROSS TOWN. THEN I READ THAT IT IS A COMMON PROBLEM WITH THESE VEHICLES. NOW I HEAR GM IS RECALLING FOR IGNITION SWITCH. WHICH IS WHAT IS WRONG WITH MY VEHICLE. IM AFRAID IT WILL HAPPEN WHILE IM DRIVING. LETS HOPE NOT. WENT TO THE GM WEB PAGE THEY SAID IT WASN'T RECALLED AND THEN I SEE IT ON A RECALL LIST. I GUESS I NEED TO PURSUE THIS A LITTLE MORE TO GET THE PROBLEM SOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607628July 1, 2014
STEERING, ELECTRICAL SYSTEM
THE IGNITION OFTEN SLIPS INTO ACCESSORY MODE AND MY CAR WILL BE DEAD THE NEXT MORNING. VERY ANNOYING. THE GEAR SHIFT WILL ALSO SHIFT IF YOU ACCIDENTALLY KNOCK IT WHILE DRIVING EVEN WITHOUT PRESSING THE BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606861June 29, 2014
VEHICLE SPEED CONTROL
I BOUGHT THE CAR A FEW MONTHS AGO, BUT HAVEN'T BEEN DRIVING IT VERY MUCH AS IT WAS GOING TO BE FOR MY DAUGHTER, WHO DOES NOT HAVE A LICENSE YET. I WAS DRIVING DOWN THE ROAD AND IT KEPT ACCELERATING. I DID NOT EVEN HAVE MY FOOT ON THE ACCELERATOR. IT GOT UP TO 60 MPH. I PUT ON THE BRAKES VERY HARD AND SWITCHED IT INTO NEUTRAL WHEN I GOT IT SLOWED DOWN, THEN INTO PARK. I PUMPED THE GAS AND IT WENT DOWN TO IDLE SPEED. JUST A FEW MINUTES BEFORE THAT I NOTICED I HAD TO PRESS REALLY HARD ON THE BRAKE TO GET IT TO STAY STOPPED AT A STOP LIGHT. I KNOW CARS CAN IDLE A LITTLE FAST SOMETIMES AND MOVE SOME, BUT I WAS PRESSING ON THE BRAKE REALLY HARD AND WAS ON AN INCLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606176June 26, 2014
ELECTRICAL SYSTEM
CARSHALTON OUT AND ALL LIGHTS AND DASHBOARD MINAJ CAR STOPPED COMPLETELY AND WAS NOT ABLE TO OPERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606349June 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER SIDE DOOR AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,300.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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