Pontiac Grand AM Complaints

5,577 consumer complaints on file.

#717937January 27, 2000
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING CAR AT 55MPH AND CAR APPEARED TO SHIFT TO NEUTRAL, COASTED TO STOP. SPRAQUE ASSEMBLY FAILED PER MECHANIC, COMPLETE OVERHAUL OF TRANSMISSION. CAR WOULD APPEAR TO HESITATE AND SURGE AT AROUND 55 MPH, DIAGNOSTICS REPORTED ENGIN E HEAD GASKET LEAK OR BAD HEAD, FOUND TO HAVE EXTERNAL CRACKS TO HEAD AND CRACK BY PLUG. MECHANIC DESCRIBED AS LATENT DEFECT IN HEAD. CAR HAD NEVER OVERHEATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717971January 27, 2000
SUSPENSION:FRONT
UPON DELIVERY OF MY CAR I HEARD A LOUD SPORADIC CRUNCHING NOICE FROM THE FRONT RIGHT SIDE OF MY CAR. AFTER MANY VISITS MY ORIGINAL DEALERSHIP COULD NOT FIND THE REASON I CONTACTED ANOTHER DEALER WHO DIAGNOSED THE NOISE AS THE EVAP SYSTEM AND THAT IT WAS A NORMAL NOISE. THIS IS NOT A NORMAL NOISE TO ME AND I AM VERY UNSATISFIED WITH THE NOISE MY CAR MAKES IT IS TEMPERATURE RELATED AND SPORATIC FOR THIS REASON I FEEL THAT I SHOULD HAVE BEEN TOLD ABOUT THIS NOISE AT THE TIME OF SALE SO I HAD THE CHOICE OF BUYING THIS MODEL WITH THE DISTURBING CRUNCHING NOISE.I WAS NOT INFORMED THAT THE CAR I WAS PURCHASI8NG WOULD MAKE THIS NOISE AND WAS TOLD AT A WORKSHOP IN JAN 1997 THAT IT WAS NOT A NORMAL NOISE AND THAT I SHOULD BRING IT IN TO THE SERVICE CENTER WHICH IS WHEN MY MANY VISITS STARTED. I HAVE MADE MANY PHONE CALLS WROTE A LETTER AND HAVE HAD TERRIBLE CUSTOMER SERVICE. MY CAR STILL HAS THIS NOISE. THANDK YOU PAT PASCO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855455January 24, 2000
STRUCTURE:BODY
SUNVISOR HAS BEEN RPLACED THREE TIMES. WHEN THE VISOR IS MOVED INTO A POSITION TO BLOCK THE SUN, IT SNAPS BACK TOWARD THE WINDSHIELD, IT DOES NOT STAY IN A SET PLACE. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855465January 24, 2000
STRUCTURE:BODY:DOOR
PSSENGER'S SIDE DOOR IS LEAKING SEAL AGAINST THE LEFT DOOR CAME OFF. THE DEALERSHIP REPLACED THE SEALS BEFORE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855468January 24, 2000
ELECTRICAL SYSTEM:IGNITION
VEHICLE WAS PARKED. WENT TO PUT KEY IN IGNITION IT ACTED VERY ROUGH. WENT TO TURN KEY, IT WAS VERY HARD TO TURN, WAS NOT ABLE. WHEEL LOCKED IN LEFT POSITION. HAD THE VEHICLE TOWED TO DEALER AND THEY REPLACED THE IGNITION CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717807January 24, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I WAS DRIVING APX. 25-30 MPH ON SLUSH COVERED ROADS. I SAW THE CAR AHEAD OF ME BRAKING, SO I STARTED TO APPLY STEADY PRESSURE. I WAS APX 8-10 CAR LENGTHS BEHIND, BUT I STARTED TO SLIDE. SO APPLIED MORE FIRM PRESSURE, STILL NOTHING. SO FINALLY I REALIZED MY BRAKES WERE NOT DO ANYTHING SO I PUSHED THEM TO THE FLOOR AND SLOWLY TURNED THE WHEEL TO THE RIGHT, TO GO IN THE DITCH. I CONTINUED TO SLIDE. MY ABS DID NOT WORK AT ALL. SOMEHOW MY CAR SLID LEFT AND I ENDED UP IN ONCOMING TRAFFIC WHERE I GOT HIT HEAD ON BY TWO DIFFERENT CARS, AND GOT HIT ON THE SIDE A COUPLE OF TIMES. MY CAR WAS TOTALED, BUT LUCKILY I WAS NOT HURT THAT BAD. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#854535January 21, 2000
EXTERIOR LIGHTING:HEADLIGHTS
ONGOING / INTERMITTENT PROBLEM WITH DAY RUNNING LIGHTS AND HEAD LIGHTS GOING OUT. VEHICLE BEEN IN/OUT OF DEALER SHOP ON THREE OCCASIONS, AND PROBLEM STILL GOES UNRESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855322January 21, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHEN TRAVELING CONSUMER NOTICED SMOKE COMING FROM THE FRONT END. CONTACTED DEALER, DEALER NOTICED TRANSMISSION COOLANT WAS VERY LOW. CONSUMER ALSO EXPERIENCED A PROBLEM WITH THE TURN SIGNAL BEING INOPERATIVE DUE TO TO A WIRE WHICH WAS PINCHED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855353January 21, 2000
STEERING
CONSUMER'S VEHICLE WAS ON RECALL FROM THE PONTIAC MANUFACTURER, AND THEY REFUSED TO FIX VEHICLE. THE BRAKES ARE NOT STOPPING. ALSO, HAS ENGINE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717691January 21, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:WIRING
THE WHEEL JOINT SIMPLY BROKE APART NO PRIOR WARNING. COMPANY DID COVER THAT. SPARK PLUG AND WIRE WERE SUPPOSED TO BE GOOD FOR 100,000 MILES, BUT WERE NO GOOD AFTER 47,000 MILES, WATER PUMP WENT OUT AT 49,000MILES. I HAVE NEVER HAD SO MANY PROBLEMS ON A VEHICLE WITH LOW MILEAGE. I HAVE HAD PREVIOUS GM CARS THAT HAVE LASTED OVER 100,000 MILES WITH NO PROBLEMS. IS THIS CAR KNOWN TO HAVE THESE KINDS OF PROBLEMS? I HAVE SPENT $700 IN REPAIRS BECAUSE THE WAY THE CAR IS PUT TOGETHER IT TAKES HOURS FOR THE MECHANIC TO FIX ANYTHING. $483 FOR A WATER PUMP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855181January 20, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
DUE TO CARBON BUILD UP EGR VALVE FAILED, CAUSING VEHICLE TO STALL AT ANY SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550272January 19, 2000
VISIBILITY:WINDSHIELD
WINDOW ON THE PASSENGER SIDE IS INOPERABLE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855124January 19, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WHILE DRIVING DOWN ON HIGHWAY AT HWY SPEED AND WHEN ACCELERATING VEHICLE WOULD SHAKE OR BUCK. WAS TOLD BY MECHANIC THIS WAS A RESULT OF COOLANT LEAKING ON SPARK PLUGS, AND CAUSING TO NOT FIRE CORRECTLY. CONTACTED DEALER AND MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717503January 18, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717512January 18, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE MAKES A KNOCKING OR TICKING NOISE WHEN IDLING IN PARK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717403January 16, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ELECTRICAL SYSTEM:IGNITION:MODULE, UNKNOWN OR OTHER
CARD RUNS ROUGH, STUMBLES AND HESITATES, ENGINE CHECK LIGHT ON. DEALER REPLACED CATALITIC CONVERTER, O2 CENSORS, EGR VALVE, SPARK PLUGS TO NO AVAIL. PLEASE E-MAIL ME IF YOU ARE HAVING THE SAME PROBLEM AT [email protected]. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717390January 15, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE, VEHICLE SPEED CONTROL:CRUISE CONTROL, ENGINE AND ENGINE COOLING:COOLING SYSTEM
NOTICED SEIZED SPARK PLUG AT 90,000, ENGINE CHECK LIGHT, POOR IDLE, COOLANT CONSUMPTION, TWO ADDITIONAL SEIZED PLUGS APPEARED LATER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717281January 13, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HAVE TAKEN THIS CAR TO DEALER FOUR TIMES FOR ROTORS. FIFTH SET NOW WARPING AFTER 6K MILES. HAVE HEARD ALL REASONS WHY IT COULD HAPPEN (MY FAULT) AND ALL BRAKE COMPONENTS (SUPPOSEDLY) CHECK OUT AS O.K. SERVICE MANAGER SAYS HE HAS REPLACED THEM "OUT OF THE GOODNESS OF HIS HEART" AND WILL NOT REPLACE THEM AGAIN. FACTORY REP SAYS THE LUG NUTS ON THE 4TH SET WERE OVER TORQUED (BY GOODYEAR) AND CAUSED WARPING. HE HAD NEW ROTORS PUT ON WHEN IT WAS PROVED TO HIM THAT THE DEALERSHIP DID IT. I PAID TO HAVE NEW PADS INSTALLED TO HAVE EVERYTHING NEW. OLD PADS WERE NOT EXCESSIVELY WORN. FEELING THE SAME SURGING, LURCHING IN THE FRONT END AT LOW SPEEDS - NOT THE PEDAL - FOR 2K MILES. IT'S HAPPENING AGAIN - JUST DON'T HAVE IT IN ME TO FIGHT THE DEALERSHIP AGAIN. PAID FOR AN EXTENDED WARRANTY AND HAVE HAD TO BATTLE TO GET REPAIRS COVERED. ORIGINAL SET WARPED AT 5-6K, BUT WAS TOLD IT WAS ABS. CAR WAS DANGEROUS TO DRIVE, MANAGER SAID THEY WERE WARPED & I'D HAVE TO RESURFACE THEM - AT MY EXPENSE, NOT! REPLACED ROTORS UNDER WARRANTY AT 30K - OUT OF SPECS, AGAIN AT39K, AGAIN AT 42K, AGAIN AT 48K. COUNTING THE ORIGINAL SET I'M ON THE 5TH SET AND HAVE ONLY 5K MORE MILES ON THE WARRANTY. HAVE NEVER SMELLED HOT FLUIDS OR METAL, OR FELT EXCESSIVE HEAT, WHEELS DO NOT SHOW DISCOLORATION FROM HEAT. PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784423January 12, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WHEN A/C IS FIRST TURNED ON THE CONSUMER SMELLS ODOR FROM A/C DURING HUMID DAYS. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784425January 12, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER AND DRIVER SIDE WINDOW GETS STUCK. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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